Submit a Review for Hastings Court
314 The Ridge, Hastings, TN34 2RA
View full details of Hastings CourtLatest Reviews for Hastings Court
22 April 2026
I can honestly say we've been really happy with Hastings Court.
From the start, the team made us feel welcome. We had a tour with the Customer Relations Manager Sara who was very patient with us, answered all our questions, and clearly knew the residents and staff really well, which gave us a lot
of confidence.
The home itself has a warm, friendly feel to it rather than being clinical. It's always clean and well kept, and there's a nice atmosphere when you walk in. My grandparent has settled in well and seems genuinely happy, which is the most important thing for us as a family.
We've been really impressed with the activities on offer - there always seems to be something going on to keep everyone engaged - and the food has been great too, which makes a big difference day to day.
It's also reassuring to know that the home provides both residential and nursing care which most of the other homes we viewed didn't have Nursing care.
17 April 2026
Went to visit my friend who was in for respite. I was so pleased at how happy he was with his care. The home was spotlessly clean, and staff was friendly and caring.
17 April 2026
Visited a friend at Hastings Court and wouldn't hesitate to recommend Hastings Court.
16 April 2026
My brother has dementia and has been looked after in Hastings Court for over 3 years. He has always received wonderful care here from here from the very beginning. Every time I come to say I'm planning to come, I immediately get the sense that the first person I speak to knows him & welcomes my
visit together with my wife. On his floor, I always ask how he is both physically & mentally & know immediately that they are not only looking after him but care for him as a person. They are all simply marvellous & provide him with great comfort.
25 March 2026
It was necessary for my husband to have some respite care. He wasn't keen to go into care - even for a short while. However, having spent 2 weeks at Hastings Court, he is a complete convert. He was treated exceptionally well by all. The manager is outstanding and clearly ensures that her staff are
well trained.
There is such a warm and friendly atmosphere. Unfortunately, he wasn't able to enjoy the food, but what I saw during my visit looked fresh and appetising.
Well done, Hastings Court.
02 March 2026
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
11 February 2026
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long
waits for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.
What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.
If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.
I wouldn't want anyone else to go through the same,
05 February 2026
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
15 January 2026
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
10 December 2025
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
27 October 2025
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an
adjoining room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
17 October 2025
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
17 October 2025
Our experience has been totally positive. Staff to staff-to-resident ratio is high. There is a great diversity of carers who all show kindness, love and interest. The food is homemade and excellent. The nursing staff are knowledgeable and experienced. The administration is not complicated, and it is
clear. The entertainment is relevant to the residents.
17 September 2025
Excellent care home. I highly recommend. My mum has been a resident at Hastings Court for a year and a half now. During this time, all of the staff have gone above and beyond with all aspects of her care. She is treated with respect and dignity at all times, and nothing is too much trouble.
The
entertainment is superb, and a lot of effort goes into making each day a happy one from the lifestyles team.
The manager and maintenance team have made sure that my mum's room is a home from home, which is lovely and much appreciated. I am made to feel very welcome with every visit I make to see my mum and by all the staff! Thank you!
13 June 2025
Every week I visit 4 different friends at Hastings Court.
I am very pleased to say that they are all very happy with the food, entertainment and staff.
Thank you so much for all your time and effort to making sure that my friends are enjoying life.
13 May 2025
Hastings Court care home, excellent facilities, good food, special daily events for the residents. Helpful and caring staff.
31 January 2025
I have been visiting Hastings Court for some time now and the care and attention given to all their residents are exemplary. Every member of staff is cheerful and no request appears to be too much trouble and is delivered with a smile.
On entering the home I have always been greeted warmly and feel
my friends are in the best place to be looked after.
Many thanks.
28 January 2025
This is a truly outstanding home. Having dealt with two other care homes and also an in home care firm previously, Hastings Court knocks socks off them. It is very clear that they are there to provide what they advertise, unlike previous people we have dealt with and that is priceless. We have two
family friends as residents and the peace of mind is immense. We know that they are getting all the care they need and the staff could not be nicer. They go above and beyond. I cannot recommend Hastings Court highly enough. If you want your loved ones to be given the care and attention they deserve then look no further.
15 January 2025
We are delighted with the care at Hastings Court. The staff are all cheerful, friendly, positive and very helpful. Nothing is too much trouble. My mother recently celebrated her 98th birthday and we had a small family tea party. We had exclusive use of the entertainment room for this. It was
beautifully prepared with cloths, place settings, flowers, balloons, and full afternoon tea. There was a cake with mum's name on it and we could stay as long as we liked! Thanks especially to three members of the team for this. Mum has improved since coming here.
28 October 2024
The staff, from management to cleaning staff could not be more polite and helpful. Could not recommend this care home any higher.
Latest Reviews for Hastings Court
22 April 2026
I can honestly say we've been really happy with Hastings Court.
From the start, the team made us feel welcome. We had a tour with the Customer Relations Manager Sara who was very patient with us, answered all our questions, and clearly knew the residents and staff really well, which gave us a lot
of confidence.
The home itself has a warm, friendly feel to it rather than being clinical. It's always clean and well kept, and there's a nice atmosphere when you walk in. My grandparent has settled in well and seems genuinely happy, which is the most important thing for us as a family.
We've been really impressed with the activities on offer - there always seems to be something going on to keep everyone engaged - and the food has been great too, which makes a big difference day to day.
It's also reassuring to know that the home provides both residential and nursing care which most of the other homes we viewed didn't have Nursing care.
17 April 2026
Went to visit my friend who was in for respite. I was so pleased at how happy he was with his care. The home was spotlessly clean, and staff was friendly and caring.
17 April 2026
Visited a friend at Hastings Court and wouldn't hesitate to recommend Hastings Court.
16 April 2026
My brother has dementia and has been looked after in Hastings Court for over 3 years. He has always received wonderful care here from here from the very beginning. Every time I come to say I'm planning to come, I immediately get the sense that the first person I speak to knows him & welcomes my
visit together with my wife. On his floor, I always ask how he is both physically & mentally & know immediately that they are not only looking after him but care for him as a person. They are all simply marvellous & provide him with great comfort.
25 March 2026
It was necessary for my husband to have some respite care. He wasn't keen to go into care - even for a short while. However, having spent 2 weeks at Hastings Court, he is a complete convert. He was treated exceptionally well by all. The manager is outstanding and clearly ensures that her staff are
well trained.
There is such a warm and friendly atmosphere. Unfortunately, he wasn't able to enjoy the food, but what I saw during my visit looked fresh and appetising.
Well done, Hastings Court.
02 March 2026
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
11 February 2026
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long
waits for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.
What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.
If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.
I wouldn't want anyone else to go through the same,
05 February 2026
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
15 January 2026
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
10 December 2025
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
27 October 2025
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an
adjoining room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
17 October 2025
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
17 October 2025
Our experience has been totally positive. Staff to staff-to-resident ratio is high. There is a great diversity of carers who all show kindness, love and interest. The food is homemade and excellent. The nursing staff are knowledgeable and experienced. The administration is not complicated, and it is
clear. The entertainment is relevant to the residents.
17 September 2025
Excellent care home. I highly recommend. My mum has been a resident at Hastings Court for a year and a half now. During this time, all of the staff have gone above and beyond with all aspects of her care. She is treated with respect and dignity at all times, and nothing is too much trouble.
The
entertainment is superb, and a lot of effort goes into making each day a happy one from the lifestyles team.
The manager and maintenance team have made sure that my mum's room is a home from home, which is lovely and much appreciated. I am made to feel very welcome with every visit I make to see my mum and by all the staff! Thank you!
13 June 2025
Every week I visit 4 different friends at Hastings Court.
I am very pleased to say that they are all very happy with the food, entertainment and staff.
Thank you so much for all your time and effort to making sure that my friends are enjoying life.
13 May 2025
Hastings Court care home, excellent facilities, good food, special daily events for the residents. Helpful and caring staff.
31 January 2025
I have been visiting Hastings Court for some time now and the care and attention given to all their residents are exemplary. Every member of staff is cheerful and no request appears to be too much trouble and is delivered with a smile.
On entering the home I have always been greeted warmly and feel
my friends are in the best place to be looked after.
Many thanks.
28 January 2025
This is a truly outstanding home. Having dealt with two other care homes and also an in home care firm previously, Hastings Court knocks socks off them. It is very clear that they are there to provide what they advertise, unlike previous people we have dealt with and that is priceless. We have two
family friends as residents and the peace of mind is immense. We know that they are getting all the care they need and the staff could not be nicer. They go above and beyond. I cannot recommend Hastings Court highly enough. If you want your loved ones to be given the care and attention they deserve then look no further.
15 January 2025
We are delighted with the care at Hastings Court. The staff are all cheerful, friendly, positive and very helpful. Nothing is too much trouble. My mother recently celebrated her 98th birthday and we had a small family tea party. We had exclusive use of the entertainment room for this. It was
beautifully prepared with cloths, place settings, flowers, balloons, and full afternoon tea. There was a cake with mum's name on it and we could stay as long as we liked! Thanks especially to three members of the team for this. Mum has improved since coming here.
28 October 2024
The staff, from management to cleaning staff could not be more polite and helpful. Could not recommend this care home any higher.