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314 The Ridge, Hastings, TN34 2RA
View full details of Hastings CourtLatest Reviews for Hastings Court
02 March 2026
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
27 February 2026
My mother was transferred to Hastings Court for palliative care, and the team looking after her were amazing. We were able to spend quality time together as a family for the last time. Moments we will all treasure forever. We are so grateful to all the team at Hastings Court for the care and
kindness shown to us all.
11 February 2026
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long
waits for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.
What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.
If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.
I wouldn't want anyone else to go through the same,
05 February 2026
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
15 January 2026
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
10 December 2025
The care and love given to my father in law was second to none. The staff were very vigilant, caring and understanding with him and the family.
As always the overall attitude and facilities was superb.
10 December 2025
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
27 October 2025
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an
adjoining room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
17 October 2025
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
17 October 2025
Our experience has been totally positive. Staff to staff-to-resident ratio is high. There is a great diversity of carers who all show kindness, love and interest. The food is homemade and excellent. The nursing staff are knowledgeable and experienced. The administration is not complicated, and it is
clear. The entertainment is relevant to the residents.
13 October 2025
My father is a resident at Hastings Court. I have always been a bit dubious of care homes as they often have a bad reputation. However, Hastings Court far from exceeded our expectations!! I wouldn't really call it a care home, more of a hotel. Plush with extremely friendly and helpful staff who
can't do enough for their residents and visitors.
My father settled in extremely well and with all of the entertainment and activities on offer he often doesn't want to leave for a day out or is keen to get back when he does.
I can't recommend this care home enough. One which has won many awards and now I understand why.
It's never an easy decision to make when you decide a care home is needed for a relative but Hastings Court goes above and beyond on a daily basis and we are happy we chose well.
17 September 2025
Excellent care home. I highly recommend. My mum has been a resident at Hastings Court for a year and a half now. During this time, all of the staff have gone above and beyond with all aspects of her care. She is treated with respect and dignity at all times, and nothing is too much trouble.
The
entertainment is superb, and a lot of effort goes into making each day a happy one from the lifestyles team.
The manager and maintenance team have made sure that my mum's room is a home from home, which is lovely and much appreciated. I am made to feel very welcome with every visit I make to see my mum and by all the staff! Thank you!
13 June 2025
Every week I visit 4 different friends at Hastings Court.
I am very pleased to say that they are all very happy with the food, entertainment and staff.
Thank you so much for all your time and effort to making sure that my friends are enjoying life.
13 May 2025
Hastings Court care home, excellent facilities, good food, special daily events for the residents. Helpful and caring staff.
31 January 2025
I have been visiting Hastings Court for some time now and the care and attention given to all their residents are exemplary. Every member of staff is cheerful and no request appears to be too much trouble and is delivered with a smile.
On entering the home I have always been greeted warmly and feel
my friends are in the best place to be looked after.
Many thanks.
28 January 2025
This is a truly outstanding home. Having dealt with two other care homes and also an in home care firm previously, Hastings Court knocks socks off them. It is very clear that they are there to provide what they advertise, unlike previous people we have dealt with and that is priceless. We have two
family friends as residents and the peace of mind is immense. We know that they are getting all the care they need and the staff could not be nicer. They go above and beyond. I cannot recommend Hastings Court highly enough. If you want your loved ones to be given the care and attention they deserve then look no further.
15 January 2025
We are delighted with the care at Hastings Court. The staff are all cheerful, friendly, positive and very helpful. Nothing is too much trouble. My mother recently celebrated her 98th birthday and we had a small family tea party. We had exclusive use of the entertainment room for this. It was
beautifully prepared with cloths, place settings, flowers, balloons, and full afternoon tea. There was a cake with mum's name on it and we could stay as long as we liked! Thanks especially to three members of the team for this. Mum has improved since coming here.
28 October 2024
The staff, from management to cleaning staff could not be more polite and helpful. Could not recommend this care home any higher.
08 October 2024
Been really good. It did what I needed, a rest after an operation. Enjoyed my stay. Carers have been good.
22 August 2024
My mother was made welcome from the moment she arrived. Whilst her health was deteriorating rapidly, the staff made every effort to keep her comfortable. Although her stay at Hastings Court was only a short one. I cannot fault the care and attention of the staff, right up to her passing.
Latest Reviews for Hastings Court
02 March 2026
This is the second time my mum has stayed at Hastings Court for respite. Mum was happy and socialised with other clients, and engaged in the activities which are appropriate for her age. Food and hygiene was of top hotel standards. All care was given by warm, friendly staff. It was good to know Mum
was in a safe and homely environment.
27 February 2026
My mother was transferred to Hastings Court for palliative care, and the team looking after her were amazing. We were able to spend quality time together as a family for the last time. Moments we will all treasure forever. We are so grateful to all the team at Hastings Court for the care and
kindness shown to us all.
11 February 2026
I want to be clear: this isn't about every carer at Hastings Court. Some genuinely try. The real problem is the management, who run this place like a business first, with care coming a distant second. My father's experience exposed serious failings - inconsistent basic care, poor monitoring, long
waits for help, and constant contradictions when we raised concerns. As soon as his needs became slightly more complex, the tone changed and it felt like they wanted him gone rather than supported.
What's even more concerning is their online behavior: I tried sharing honest feedback on a social media platform, but Hastings Court deletes negative comments and reviews, giving families a false sense of security. The glossy marketing hides a very different reality.
If you're considering this home, look beyond the curated image - our family's experience was deeply distressing, cumulated into a safeguarding case with the LA which is documented with the CQC.
I wouldn't want anyone else to go through the same,
05 February 2026
Our Grandma regularly visits Hastings Court for respite. We always receive a warm welcome and the staff always go above and beyond to make her feel at home. We would highly recommend Hastings Court to friends and family.
15 January 2026
Hastings Court, provided to my Auntie, Anastasia, the best and friendliest care possible over a sadly, too short but very difficult time! I cannot recommend this nursing home highly enough. I could go on but it is honestly unnecessary, Hastings court are first class in every department!
10 December 2025
The care and love given to my father in law was second to none. The staff were very vigilant, caring and understanding with him and the family.
As always the overall attitude and facilities was superb.
10 December 2025
Hastings Court was my aunt's final and most definitely the most luxurious home she had. The care, the love, the kindness she received was just superb. As her niece, I was also very well cared for and carers, nurses, everyone were so kind. My only regret was that she wasn't at Hastings Court earlier.
Thank you all so very much.
27 October 2025
Turned up today to visit my friend who is a resident at the home. I was welcomed to the home by the reception team who offered refreshments on my arrival.
My friend then got brought down to me in the bistro area where we were both invited to join in with the quiz which was about to start in an
adjoining room.
To my amazement the quiz was really good fun and all the residents there were obviously having a really good afternoon and were waited on with nothing being too much trouble.
I then took my friend back up to his room which was a lovely room nice, bright, clean and fresh. Every member of staff who we passed in the corridor said hello and we were again asked if I would like any drinks or snacks from a lady with a really impressive tea trolly.
The visit to this home completely astonished me and my opinions on the card home industry.
Absolutely amazing place.
17 October 2025
Polite and warm welcome.
Friendly staff.
Clean and tidy.
Latte and snacks very nice.
17 October 2025
Our experience has been totally positive. Staff to staff-to-resident ratio is high. There is a great diversity of carers who all show kindness, love and interest. The food is homemade and excellent. The nursing staff are knowledgeable and experienced. The administration is not complicated, and it is
clear. The entertainment is relevant to the residents.
13 October 2025
My father is a resident at Hastings Court. I have always been a bit dubious of care homes as they often have a bad reputation. However, Hastings Court far from exceeded our expectations!! I wouldn't really call it a care home, more of a hotel. Plush with extremely friendly and helpful staff who
can't do enough for their residents and visitors.
My father settled in extremely well and with all of the entertainment and activities on offer he often doesn't want to leave for a day out or is keen to get back when he does.
I can't recommend this care home enough. One which has won many awards and now I understand why.
It's never an easy decision to make when you decide a care home is needed for a relative but Hastings Court goes above and beyond on a daily basis and we are happy we chose well.
17 September 2025
Excellent care home. I highly recommend. My mum has been a resident at Hastings Court for a year and a half now. During this time, all of the staff have gone above and beyond with all aspects of her care. She is treated with respect and dignity at all times, and nothing is too much trouble.
The
entertainment is superb, and a lot of effort goes into making each day a happy one from the lifestyles team.
The manager and maintenance team have made sure that my mum's room is a home from home, which is lovely and much appreciated. I am made to feel very welcome with every visit I make to see my mum and by all the staff! Thank you!
13 June 2025
Every week I visit 4 different friends at Hastings Court.
I am very pleased to say that they are all very happy with the food, entertainment and staff.
Thank you so much for all your time and effort to making sure that my friends are enjoying life.
13 May 2025
Hastings Court care home, excellent facilities, good food, special daily events for the residents. Helpful and caring staff.
31 January 2025
I have been visiting Hastings Court for some time now and the care and attention given to all their residents are exemplary. Every member of staff is cheerful and no request appears to be too much trouble and is delivered with a smile.
On entering the home I have always been greeted warmly and feel
my friends are in the best place to be looked after.
Many thanks.
28 January 2025
This is a truly outstanding home. Having dealt with two other care homes and also an in home care firm previously, Hastings Court knocks socks off them. It is very clear that they are there to provide what they advertise, unlike previous people we have dealt with and that is priceless. We have two
family friends as residents and the peace of mind is immense. We know that they are getting all the care they need and the staff could not be nicer. They go above and beyond. I cannot recommend Hastings Court highly enough. If you want your loved ones to be given the care and attention they deserve then look no further.
15 January 2025
We are delighted with the care at Hastings Court. The staff are all cheerful, friendly, positive and very helpful. Nothing is too much trouble. My mother recently celebrated her 98th birthday and we had a small family tea party. We had exclusive use of the entertainment room for this. It was
beautifully prepared with cloths, place settings, flowers, balloons, and full afternoon tea. There was a cake with mum's name on it and we could stay as long as we liked! Thanks especially to three members of the team for this. Mum has improved since coming here.
28 October 2024
The staff, from management to cleaning staff could not be more polite and helpful. Could not recommend this care home any higher.
08 October 2024
Been really good. It did what I needed, a rest after an operation. Enjoyed my stay. Carers have been good.
22 August 2024
My mother was made welcome from the moment she arrived. Whilst her health was deteriorating rapidly, the staff made every effort to keep her comfortable. Although her stay at Hastings Court was only a short one. I cannot fault the care and attention of the staff, right up to her passing.