Submit a Review for Winters Park Care Home
Pategill, Penrith, CA11 8RG
View full details of Winters Park Care HomeLatest Reviews for Winters Park Care Home
17 March 2026
Brilliant care home, mam has settled well, the staff are amazing, facilities, food and rooms also, it's always a pleasure to come and visit, we are always made welcome.
10 March 2026
Excellent! My mam has settled in really well here, all the staff are lovely, very friendly and helpful. Visiting hours are flexible, even though I do visit around dinner time. The residents all seem to get along despite all the challenges around dementia. Both my sister and I are more relaxed
knowing that mam is happy and safe. My rating of 'satisfactory' regarding value for money reflects that £1800 plus is obscene. Not a reflection of Winters Park in general.
03 November 2025
Very good. Staff lovely 10/10
17 September 2025
Mam came into Winters Park on the 16th July 2025 and since then she has been very happy. The staff are absolutely brilliant with her and go above and beyond for her. After I have visited her I can go home and not worry about her. Mam is a completely different person to when she was in hospital and
its all thanks to Winter Park. Thank you all so much.
19 June 2025
I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually sitting in the lounge watching TV or dozing in her chair. She is comfortable and warm, and there is usually plenty going on to keep her engaged with her surroundings.
The carer has just handed us a cup of tea and pink wafer biscuits - lovely! All the staff are kind and interested in the mum's life and family. She is settling down, even though it's taken a little while with our sad circumstances, I am happy that Mum is safe and well cared for. Thank you.
19 May 2025
Our mum moved into Winters Park in October 2024, she has dementia, we lost dad and the house that they lived in and we took on their dogs so there was a lot of change within a few weeks. Her moving to the home was absolutely the best thing for her (and us) it took a few difficult weeks but she is
now very settled and more engaged than we have seen for a long time and joins in with all the activities her mind may be deteriorating but she is physically quite fit.
19 May 2025
Fabulous care for both my late father and now my mum. Staff show care, compassion and provide a safe, dignified environment. The staff are inclusive and communicate well with family members. Excellent care.
14 May 2025
I visit each week and have always been made welcome by the staff, etc. As far as I'm concerned, the place is lovely.
01 May 2025
I have found the management and staff at Winters Park extremely helpful and friendly. I am full of admiration for the way they build up relationships and interact with the residents. At all times, I have felt my husband is being given the best possible care in a safe and caring environment.
07 March 2025
Winter's Park is a very caring and friendly place. The rooms are kept clean, linen and clothes laundered and looked after. The food is good quality and varied. The programme for the week shows enterprise in its activities. Whereas the management is unobtrusive, the staff are most obliging, helpful
and friendly and make you feel welcome. Si the residents are treated with the dignity they deserve, you know they are safe, secure and loved. The overall experience is good value for money.
11 June 2024
Mum is a reluctant resident who has memory problems. It has taken five weeks to accept that she needs full-time care. The staff have won her over, the level of care and support is excellent. Mum is always clean and tidy. Mum enjoys the organised activities.
15 March 2024
I've visited the resident on a number of occasions and what is striking is the service mindset of the staff and the extent to which they are customer-focused. Staff are professional, accommodating and caring, the food is excellent (I've had some of it myself), the activities are plentiful and varied
and appear to be much appreciated by all (even if not all residents are participating) and very well facilitated by a dedicated person. The fact they have a resident cat and a visiting dog adds to the personal character of the place.
15 March 2024
The staff are fantastic. The food is superb. The "house" is clean. Staff have gone above and beyond to help my mother who broke her leg.
Super variety of activities and wonderful celebrations of holidays and anniversaries.
14 March 2024
The staff are very fantastic, very friendly and helpful. They have been amazing in helping my grandmother with her broken leg. Very cosy atmosphere with great community and music. Activities are plentiful and the food is good. Overall, great experience.
30 November 2023
I am very happy with the care that mum receives. The staff are constantly welcoming, attentive and kind. It is reassuring to know that everyone knows mum and is aware of her condition. It is lovely to see more activities taking place, the amount of thought and imagination going into these are
amazing. The newsletters with photos and dates for future events are a welcome addition too. Decorations and furniture have been installed and up dated, making Winters Park more welcoming and homely.
24 November 2023
Our mother has been looked after really well. She particularly likes taking part in all the activities. All the staff are very caring and fun.
18 October 2023
Since the Entertainment Coordinator came to Winters Park my mother has been much happier with all the entertainment available, she loves to play bingo and enjoys music and watching everyone join in with singing etc. All the staff are lovely and very caring.
27 September 2023
Staff are so caring, friendly, and the accommodation is clean and fresh and my mum is so happy here which means everything.
27 July 2023
We were delighted with the respite care provided for my Mother-in-law. This is our first experience of a care home and we think it provided all the support our family member needed following her operation. The food and beverages provided were super. The staff are very loving and really do treat the
residents like family members. For many, it is a job but you see a real understanding of each resident's needs. We also felt part of the extended family which was lovely. If I could recommend two things - more frequent baths/showers and better-organised washing of clothes.
26 July 2023
My mam moved into Winters Park Care Home in March 2023. The staff are very thoughtful and caring, as my mam's ability is very limited. She enjoys the food and the activities, especially bingo and the puzzle sheets. The laundry is well cared for.
Latest Reviews for Winters Park Care Home
17 March 2026
Brilliant care home, mam has settled well, the staff are amazing, facilities, food and rooms also, it's always a pleasure to come and visit, we are always made welcome.
10 March 2026
Excellent! My mam has settled in really well here, all the staff are lovely, very friendly and helpful. Visiting hours are flexible, even though I do visit around dinner time. The residents all seem to get along despite all the challenges around dementia. Both my sister and I are more relaxed
knowing that mam is happy and safe. My rating of 'satisfactory' regarding value for money reflects that £1800 plus is obscene. Not a reflection of Winters Park in general.
03 November 2025
Very good. Staff lovely 10/10
17 September 2025
Mam came into Winters Park on the 16th July 2025 and since then she has been very happy. The staff are absolutely brilliant with her and go above and beyond for her. After I have visited her I can go home and not worry about her. Mam is a completely different person to when she was in hospital and
its all thanks to Winter Park. Thank you all so much.
19 June 2025
I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually sitting in the lounge watching TV or dozing in her chair. She is comfortable and warm, and there is usually plenty going on to keep her engaged with her surroundings.
The carer has just handed us a cup of tea and pink wafer biscuits - lovely! All the staff are kind and interested in the mum's life and family. She is settling down, even though it's taken a little while with our sad circumstances, I am happy that Mum is safe and well cared for. Thank you.
19 May 2025
Our mum moved into Winters Park in October 2024, she has dementia, we lost dad and the house that they lived in and we took on their dogs so there was a lot of change within a few weeks. Her moving to the home was absolutely the best thing for her (and us) it took a few difficult weeks but she is
now very settled and more engaged than we have seen for a long time and joins in with all the activities her mind may be deteriorating but she is physically quite fit.
19 May 2025
Fabulous care for both my late father and now my mum. Staff show care, compassion and provide a safe, dignified environment. The staff are inclusive and communicate well with family members. Excellent care.
14 May 2025
I visit each week and have always been made welcome by the staff, etc. As far as I'm concerned, the place is lovely.
01 May 2025
I have found the management and staff at Winters Park extremely helpful and friendly. I am full of admiration for the way they build up relationships and interact with the residents. At all times, I have felt my husband is being given the best possible care in a safe and caring environment.
07 March 2025
Winter's Park is a very caring and friendly place. The rooms are kept clean, linen and clothes laundered and looked after. The food is good quality and varied. The programme for the week shows enterprise in its activities. Whereas the management is unobtrusive, the staff are most obliging, helpful
and friendly and make you feel welcome. Si the residents are treated with the dignity they deserve, you know they are safe, secure and loved. The overall experience is good value for money.
11 June 2024
Mum is a reluctant resident who has memory problems. It has taken five weeks to accept that she needs full-time care. The staff have won her over, the level of care and support is excellent. Mum is always clean and tidy. Mum enjoys the organised activities.
15 March 2024
I've visited the resident on a number of occasions and what is striking is the service mindset of the staff and the extent to which they are customer-focused. Staff are professional, accommodating and caring, the food is excellent (I've had some of it myself), the activities are plentiful and varied
and appear to be much appreciated by all (even if not all residents are participating) and very well facilitated by a dedicated person. The fact they have a resident cat and a visiting dog adds to the personal character of the place.
15 March 2024
The staff are fantastic. The food is superb. The "house" is clean. Staff have gone above and beyond to help my mother who broke her leg.
Super variety of activities and wonderful celebrations of holidays and anniversaries.
14 March 2024
The staff are very fantastic, very friendly and helpful. They have been amazing in helping my grandmother with her broken leg. Very cosy atmosphere with great community and music. Activities are plentiful and the food is good. Overall, great experience.
30 November 2023
I am very happy with the care that mum receives. The staff are constantly welcoming, attentive and kind. It is reassuring to know that everyone knows mum and is aware of her condition. It is lovely to see more activities taking place, the amount of thought and imagination going into these are
amazing. The newsletters with photos and dates for future events are a welcome addition too. Decorations and furniture have been installed and up dated, making Winters Park more welcoming and homely.
24 November 2023
Our mother has been looked after really well. She particularly likes taking part in all the activities. All the staff are very caring and fun.
18 October 2023
Since the Entertainment Coordinator came to Winters Park my mother has been much happier with all the entertainment available, she loves to play bingo and enjoys music and watching everyone join in with singing etc. All the staff are lovely and very caring.
27 September 2023
Staff are so caring, friendly, and the accommodation is clean and fresh and my mum is so happy here which means everything.
27 July 2023
We were delighted with the respite care provided for my Mother-in-law. This is our first experience of a care home and we think it provided all the support our family member needed following her operation. The food and beverages provided were super. The staff are very loving and really do treat the
residents like family members. For many, it is a job but you see a real understanding of each resident's needs. We also felt part of the extended family which was lovely. If I could recommend two things - more frequent baths/showers and better-organised washing of clothes.
26 July 2023
My mam moved into Winters Park Care Home in March 2023. The staff are very thoughtful and caring, as my mam's ability is very limited. She enjoys the food and the activities, especially bingo and the puzzle sheets. The laundry is well cared for.