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Winters Park Care Home

Pategill, Penrith, Cumbria CA11 8RG
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The staff at Winters Park have been extremely helpful and kindRoger P(Nephew of Resident/Service User)
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith

Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Residents benefit from lovely en-suite bedrooms, a hair salon, landscaped garden and a wellbeing programme which encourages each person to pursue well-loved hobbies, try out...  

Care Provided by Winters Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,782From £1,961
Residential Dementia CareFrom £1,782From £1,961

Contact Winters Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (1)

Winters Park Care Home Reviews (69)

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9.6

Winters Park Care Home has a Review Score of 9.6 (9.560) out of 10, based on 13 reviews in the last 2 years. Over all time Winters Park Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from L B (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

Mum spent just over 3 years here when her dementia got too much to manage at home. The staff are amazing and were accommodating to all the family whatever time of day we visited- always offering us a cup of tea and a smile. We never had any concerns over her care or the dignity she was shown and as eating became more difficult they were happy to make individual meals to support her. The staff felt like extended members of the family and we couldn't rate them highly enough.

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Review from K M (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

Mum has been made very welcome. She has settled in nicely, is enjoying the meals, and is not having to cook for herself. Her room is lovely she has already made friends. The staff are fantastic - so caring and friendly, nothing is too much trouble. As a family member, it is great to see her happy and being looked after. I have also been made so welcome, and it is a pleasure to visit her.

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Review from C M (Resident / Service User) published on 9 June 2026 Submitted via Postal Card
Overall Experience

Mum spent just over 6 years at Winters Park Care Home. She was looked after so well. The staff are fantastic. The level of care and compassion the staff gave was above and beyond. The home itself is spotless and comfortable with a lovely communal space. What stands out is the dignity and respect shown to every resident. We're grateful for the kindness and professionalism shown by the entire staff.

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Review from J S (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

Mam came into Winters Park 2025. When she first came in, she wasn't sure, but now she's loving it. The carers are absolutely brilliant with her, the cleaners and laundry ladies, she loves them coming to talk to her, also she's loving Dave the maintenance man, having a laugh with her. Nothing is too much for Winters Park.

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Review from Sarah A (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Brilliant care home, mam has settled well, the staff are amazing, facilities, food and rooms also, it's always a pleasure to come and visit, we are always made welcome.

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Review from Christopher A (Son of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Excellent! My mam has settled in really well here, all the staff are lovely, very friendly and helpful. Visiting hours are flexible, even though I do visit around dinner time. The residents all seem to get along despite all the challenges around dementia. Both my sister and I are more relaxed knowing that mam is happy and safe. My rating of 'satisfactory' regarding value for money reflects that £1800 plus is obscene. Not a reflection of Winters Park in general.

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Review from Rita S (Cousin of Resident) published on 3 November 2025 Submitted via Postal Card
Overall Experience

Very good. Staff lovely 10/10

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Review from J H (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience

I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually sitting in the lounge watching TV or dozing in her chair. She is comfortable and warm, and there is usually plenty going on to keep her engaged with her surroundings. The carer has just handed us a cup of tea and pink wafer biscuits - lovely! All the staff are kind and interested in the mum's life and family. She is settling down, even though it's taken a little while with our sad circumstances, I am happy that Mum is safe and well cared for. Thank you.

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Review from H I (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card
Overall Experience

Our mum moved into Winters Park in October 2024, she has dementia, we lost dad and the house that they lived in and we took on their dogs so there was a lot of change within a few weeks. Her moving to the home was absolutely the best thing for her (and us) it took a few difficult weeks but she is now very settled and more engaged than we have seen for a long time and joins in with all the activities her mind may be deteriorating but she is physically quite fit.

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Review from A M (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card
Overall Experience

Fabulous care for both my late father and now my mum. Staff show care, compassion and provide a safe, dignified environment. The staff are inclusive and communicate well with family members. Excellent care.

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Review from Margaret T (Niece of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

I visit each week and have always been made welcome by the staff, etc. As far as I'm concerned, the place is lovely.

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Review from H D (Wife of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I have found the management and staff at Winters Park extremely helpful and friendly. I am full of admiration for the way they build up relationships and interact with the residents. At all times, I have felt my husband is being given the best possible care in a safe and caring environment.

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Review from B D (Husband of Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

Winter's Park is a very caring and friendly place. The rooms are kept clean, linen and clothes laundered and looked after. The food is good quality and varied. The programme for the week shows enterprise in its activities. Whereas the management is unobtrusive, the staff are most obliging, helpful and friendly and make you feel welcome. Si the residents are treated with the dignity they deserve, you know they are safe, secure and loved. The overall experience is good value for money.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Winters Park Care Home

Thank you for taking the time to leave a wonderful review of our home, we value all feedback it helps us to improve our services, please speak with the Home Manager on your next visit to the home we be very happy to discuss any observations you may have in further detail.

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Review from G B (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Mum is a reluctant resident who has memory problems. It has taken five weeks to accept that she needs full-time care. The staff have won her over, the level of care and support is excellent. Mum is always clean and tidy. Mum enjoys the organised activities.

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Review from Tom K (Son-in-law of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

I've visited the resident on a number of occasions and what is striking is the service mindset of the staff and the extent to which they are customer-focused. Staff are professional, accommodating and caring, the food is excellent (I've had some of it myself), the activities are plentiful and varied and appear to be much appreciated by all (even if not all residents are participating) and very well facilitated by a dedicated person. The fact they have a resident cat and a visiting dog adds to the personal character of the place.

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Review from D S (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
The staff are fantastic. The food is superb. The "house" is clean. Staff have gone above and beyond to help my mother who broke her leg.

Super variety of activities and wonderful celebrations of holidays and anniversaries.

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Review from T K (Grandson of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience

The staff are very fantastic, very friendly and helpful. They have been amazing in helping my grandmother with her broken leg. Very cosy atmosphere with great community and music. Activities are plentiful and the food is good. Overall, great experience.

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Review from E W (Daughter of Resident) published on 30 November 2023 Submitted via Website
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I am very happy with the care that mum receives. The staff are constantly welcoming, attentive and kind. It is reassuring to know that everyone knows mum and is aware of her condition. It is lovely to see more activities taking place, the amount of thought and imagination going into these are amazing. The newsletters with photos and dates for future events are a welcome addition too. Decorations and furniture have been installed and up dated, making Winters Park more welcoming and homely.

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Review from J W (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card
Overall Experience

Our mother has been looked after really well. She particularly likes taking part in all the activities. All the staff are very caring and fun.

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Review from L T (Daughter of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

Since the Entertainment Coordinator came to Winters Park my mother has been much happier with all the entertainment available, she loves to play bingo and enjoys music and watching everyone join in with singing etc. All the staff are lovely and very caring.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 29 Jul 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, is marking World Music Day on Saturday, June 21, 2025, by honouring the joy and connection music brings, inviting residents and colleagues...

  • 25 Jun 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, marked this year’s Care Home Open Week with a joyful garden celebration that brought residents, colleagues, families, and the local community together...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Winters Park Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Winters Park Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Winters Park Care Home

What types of Care is Winters Park Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Winters Park Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Winters Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Winters Park Care Home to the centre of Penrith?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winters Park Care Home to verify any information. View our terms and conditions. Winters Park Care Home has an Enhanced Service -more info.