
The staff at Winters Park have been extremely helpful and kindRoger P(Nephew of Resident/Service User)



The staff at Winters Park have been extremely helpful and kindRoger P(Nephew of Resident/Service User)



Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Residents benefit from lovely en-suite bedrooms, a hair salon, landscaped garden and a wellbeing programme which encourages each person to pursue well-loved hobbies, try out...
Care Provided by Winters Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Winters Park Care Home for full pricing details and T&Cs.
Contact Winters Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (1)
Winters Park Care Home Reviews (69)
Winters Park Care Home has a Review Score of 9.6 (9.560) out of 10, based on 13 reviews in the last 2 years.
Over all time Winters Park Care Home has 69 reviews.
My mother passed away on March 10th 2018 at the age of 96 after almost 4 years in Winters Park. She was very shaky and uncertain when she arrived after a sequence of falls and infections. Gradually, she gained confidence and her health stabilised. She often said she felt safe and praised the food. The staff were quick to spot medical problems and call out the GP. We think we were lucky to find such a good care home; outstanding care from very nice people.
My mother has been at Winters Park for 14 months and has received excellent care and support over a very difficult period. She has to attend hospital appointments every month and the staff accompany her and see to her every needs. All the staff are so kind and patient, I would have no hesitation in recommending Winters Park as a caring home for relatives and friends.
The home is a little dated but always clean. Nana's room is a reasonable size and includes an en-suite toilet which could do with updating.
Staff appear kind and caring, but I have found one particular senior member of staff a little unapproachable but Nana seems to get on OK with them. She does however on occasion complain about the noise of doors banging in the night but I suppose this cannot be helped as there must be some activity in the home at night.
There may be areas that require improvement but on the whole, my family are happy with the care my nana receives.
Thank you for taking the time to provide your feedback about the home and I am pleased that your nana is happy and finds the staff to be kind and caring. We will look at the other issues you raised and take steps to address these.
I am very happy here.
The staff are helpful and friendly.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
The outings are well arranged but the games are routine, new ones needed I think.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home. The Bupa Customer Care Team.
Mum is unsettled at present because of the lack of a permanent management and insufficient staff at times.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
First, my father and subsequently my mother have been residents at Winter's Park Care Home. I have been very impressed both with the professional and caring support that they have received and also with the communications between the staff and myself (I do not live in the UK).
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Whenever I visit my friend I am always made to feel welcome. When I am there on weekdays it is interesting to watch the activities taking place (and sometimes joining in) and to see the way that the residents respond to the activities co-ordinator, everybody is made to feel a part even those who do not find it easy and they receive all the help they need which helps to draw them out. The staff work hard and always find time for the residents.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 29 Jul 2025
HC-One’s Winters Park Care Home in Penrith, Cumbria, is marking World Music Day on Saturday, June 21, 2025, by honouring the joy and connection music brings, inviting residents and colleagues...
- 25 Jun 2025
HC-One’s Winters Park Care Home in Penrith, Cumbria, marked this year’s Care Home Open Week with a joyful garden celebration that brought residents, colleagues, families, and the local community together...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Winters Park Care Home.
Accreditations
There are no accreditations posted yet for Winters Park Care Home.
Meet the Team (0)
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