Search...

Winters Park Care Home

Pategill, Penrith, Cumbria CA11 8RG
HC-One Logo
Jobs
Winters Park Care Home logo
The staff at Winters Park have been extremely helpful and kindRoger P(Nephew of Resident/Service User)
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith

Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Residents benefit from lovely en-suite bedrooms, a hair salon, landscaped garden and a wellbeing programme which encourages each person to pursue well-loved hobbies, try out...  

Care Provided by Winters Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,782From £1,961
Residential Dementia CareFrom £1,782From £1,961

Contact Winters Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (1)

Winters Park Care Home Reviews (69)

Submit a Review
9.6

Winters Park Care Home has a Review Score of 9.6 (9.560) out of 10, based on 13 reviews in the last 2 years. Over all time Winters Park Care Home has 69 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Winters Park Care Home
Loading...
Showing 69 reviews matching selected criteria
Review from Christine M (Daughter of Resident) published on 19 April 2018 Submitted via Postal Card
Overall Experience

My mother passed away on March 10th 2018 at the age of 96 after almost 4 years in Winters Park. She was very shaky and uncertain when she arrived after a sequence of falls and infections. Gradually, she gained confidence and her health stabilised. She often said she felt safe and praised the food. The staff were quick to spot medical problems and call out the GP. We think we were lucky to find such a good care home; outstanding care from very nice people.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane M (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

My mother has been at Winters Park for 14 months and has received excellent care and support over a very difficult period. She has to attend hospital appointments every month and the staff accompany her and see to her every needs. All the staff are so kind and patient, I would have no hesitation in recommending Winters Park as a caring home for relatives and friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Granddaughter of Resident) published on 9 April 2018 Submitted via Website
Overall Experience
My grandmother is a resident here and appears relatively happy, she enjoys the food and repeatedly tells us how good it is. Nana gets on well with other residents but isn’t a fan of the activities provided which include quizzes and games but knowing my nana this is probably more a personal preference.
The home is a little dated but always clean. Nana's room is a reasonable size and includes an en-suite toilet which could do with updating.
Staff appear kind and caring, but I have found one particular senior member of staff a little unapproachable but Nana seems to get on OK with them. She does however on occasion complain about the noise of doors banging in the night but I suppose this cannot be helped as there must be some activity in the home at night.

There may be areas that require improvement but on the whole, my family are happy with the care my nana receives.

Reply from Clare Sheehan, Care Advisor at Winters Park Care Home

Thank you for taking the time to provide your feedback about the home and I am pleased that your nana is happy and finds the staff to be kind and caring. We will look at the other issues you raised and take steps to address these.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce E (Resident / Service User) published on 29 March 2018 Submitted via Postal Card
Overall Experience

I am very happy here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G A (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience

The staff are helpful and friendly.

Reply from Jayne Duck, Customer Services Administrator at Winters Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine B (Resident / Service User) published on 19 April 2017 Submitted via Postal Card
Overall Experience
Winters Park is a good care home. Nice carers, good food and décor, nice grounds and near town. Pleasant fellow residents.

The outings are well arranged but the games are routine, new ones needed I think.

Reply from Emily Wilson, Customer Service Administrator at Winters Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son-in-law of Resident) published on 19 January 2017 Submitted via Website
Overall Experience

Mum is unsettled at present because of the lack of a permanent management and insufficient staff at times.

Reply from Rose Pickering, Customer Service Administrator at Winters Park Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola S (Daughter of Resident) published on 28 November 2016 Submitted via Website
Overall Experience

First, my father and subsequently my mother have been residents at Winter's Park Care Home. I have been very impressed both with the professional and caring support that they have received and also with the communications between the staff and myself (I do not live in the UK).

Reply from Rose Pickering, Customer Service Administrator at Winters Park Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan T (Friend of Resident) published on 9 October 2015 Submitted via Postal Card
Overall Experience

Whenever I visit my friend I am always made to feel welcome. When I am there on weekdays it is interesting to watch the activities taking place (and sometimes joining in) and to see the way that the residents respond to the activities co-ordinator, everybody is made to feel a part even those who do not find it easy and they receive all the help they need which helps to draw them out. The staff work hard and always find time for the residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 29 Jul 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, is marking World Music Day on Saturday, June 21, 2025, by honouring the joy and connection music brings, inviting residents and colleagues...

  • 25 Jun 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, marked this year’s Care Home Open Week with a joyful garden celebration that brought residents, colleagues, families, and the local community together...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Winters Park Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Winters Park Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winters Park Care Home to verify any information. View our terms and conditions. Winters Park Care Home has an Enhanced Service -more info.