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Winters Park Care Home

Pategill, Penrith, Cumbria CA11 8RG
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The staff at Winters Park have been extremely helpful and kindRoger P(Nephew of Resident/Service User)
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith
Winters Park Care Home, Penrith

Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Residents benefit from lovely en-suite bedrooms, a hair salon, landscaped garden and a wellbeing programme which encourages each person to pursue well-loved hobbies, try out...  

Care Provided by Winters Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,782From £1,961
Residential Dementia CareFrom £1,782From £1,961

Contact Winters Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (1)

Winters Park Care Home Reviews (69)

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9.6

Winters Park Care Home has a Review Score of 9.6 (9.560) out of 10, based on 13 reviews in the last 2 years. Over all time Winters Park Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Peter S (Son of Resident) published on 27 July 2020 Submitted via Postal Card
Overall Experience

Mother came into Winters Park for respite due to circumstances she was in lockdown. Although reluctant to admit it, she has settled well and now is content to the point she is laughing, something I have not heard since my father died. I think that says it all!

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Review from Jane A (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card
Overall Experience

My mother moved into Winters Park in March, just before lockdown, and I have been both relieved and delighted at the quality of life my mother is now enjoying. She is much happier, eating well, and enjoying the social interaction. She often praises the staff for their care and good humour. The atmosphere in the home is very positive and when my mother had a medical problem recently, it was dealt with swiftly and sensitively. Both my mother and I agree it was an excellent decision to choose Winters Park.

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Review from F A (Friend of Resident) published on 6 May 2020 Submitted via Postal Card
Overall Experience

Home very clean and welcoming. Secure access. Staff hard working and very friendly.

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Review from D S (Wife of Resident) published on 10 March 2020 Submitted via Postal Card
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My husband is very well cared for. He has been here since November and is as happy as can be expected with his condition, he has Parkinson's.

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Review from Marie D (Daughter of Resident) published on 9 March 2020 Submitted via Website
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100% the best place to look after Mom. The staff are kind and caring to both parents. If I get old I will book myself in if can. Thank you to all staff, it's a happy place be.

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Review from J D (Daughter of Resident) published on 6 March 2020 Submitted via Postal Card
Overall Experience
We find the care home wonderful as they look after our Mum and particularly our Dad for two weeks as he needed respite; he was 100% better after he left. The staff are lovely and very helpful.

As a family, we feel happy our Mum/Gran is in the best place for her.

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Review from Hilda (Friend of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience
The home is always clean and well presented. The staff are always welcoming and helpful.
My friend is always well looked after and kept clean and tidy.

I am always offered a drink and a biscuit.

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Review from K W (Son of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

My mother needed a weeks respite care due to having an eye operation resulting in serious vision impairment. The standard of care she received was highly professional and tailored well to suit her individual needs. Her experience of the home is one of respectful and helpful staff who made her stay relaxing and supported. It's given her the break she needed to allow her to return to independence.

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Review from Vikki B (Granddaughter of Resident) published on 30 October 2019 Submitted via Website
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The manager has been wonderful to my mum who has been looking for respite care for a family member. She has provided a lot of support and information and just provided much needed care and advice at a very critical time. I really would encourage you to visit Winters Park and speak to the team there. I can’t praise them enough.

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Review from G B (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience
We are incredibly impressed with Winters Park Care Home and pray every day in thanks for staff and kindness given to residents, including my Mum (aged 99).
Two members of staff, in particular, are superb and the new manager is 'just the ticket'.
The latter has brought 'Tigger' the kitten into the home and Mum loves this little cat.
My husband and I have no worries about Mum's care and support and are very grateful for the day to day security Mum feels.

Thank you and God bless.

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Review from L H (Daughter of Resident) published on 9 July 2019 Submitted via Postal Card
Overall Experience
Winters Park Care Home is a clean, well maintained, friendly and caring establishment.
The staff are professional, attentive and efficient.
All matters pertaining to my father's care which I have raised have been dealt with promptly and appropriately.

I am impressed and pleased with the care he has received.

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Review from P D (Son of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
My mother has been a resident for several years and the quality of her care has varied mainly in relation to the quality of staff and their management. Recent staff recruitment has been encouraging and the current acting manager inspires significantly more confidence. My mother's challenging behaviour at times stretches the patience of all staff but with one or two exceptions, their response is impressive.

Food quality has been variable - apparently poor at times. When the cost of care is compared with an apparently similar provision in London and the South East, it appears to be very high. However, the cumulative effect of very good care by the vast majority of staff has seen a great improvement in my mother's mental health.

Reply from Clare Sheehan, TBC at Winters Park Care Home
Thank you for taking the time to complete a review for us and for your kind words which we will pass onto the team. At HC-One we take all concerns very seriously and will share your comment with the team to learn lessons and to improve our services.

We are delighted you feel the new Acting Manager...  

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Review from Patricia S (Relative of Resident) published on 9 November 2018 Submitted via Postal Card
Overall Experience

This was my second visit to Winters Park to see my 91-year-old aunt who has now been a resident for 10 months. I was happy to find that my first impressions were confirmed. The atmosphere was so pleasant and everywhere was so clean and orderly. A beautiful place. My aunt is so happy there and calls the staff "the girls" and the "young men". Everything and everyone first class.

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Review from J W (Son of Resident) published on 27 September 2018 Submitted via Postal Card
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When visiting my mother I find the care home very welcoming and I put this down to the staff working there.

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Review from Clive W (Son of Resident) published on 27 September 2018 Submitted via Postal Card
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I am very happy with the work they all do. Look after my mother very well.

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Review from Judith J (Private Carer of Resident) published on 28 August 2018 Submitted via Website
Overall Experience
I have been visiting a service user in Winters Park for the past few months - usually twice a week, and have found everyone, without exception, to be kind, helpful, sympathetic and upbeat.
Staff and are happy to do whatever it takes to make my visit go smoothly, and communicate change of plans/ times with no fuss.

Senior staff, nurses and domestic staff call me by my name, a nice touch!

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Review from J G (Son of Resident) published on 5 July 2018 Submitted via Postal Card
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Placing mother in a home at 99 years old was a difficult decision. Winters Park was the place. Care is excellent, the care people are superb. I can visit mother at any time. The home manager is a lovely lady.

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Review from E S (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
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The staff at Winters Park Care Home have kindly and professionally looked after and cared for our 99 year old mother since she went there for emergency respite care.

She is now happy and well, benefitting from the companionship of others, good food and the stimulation of activities on offer on a daily basis, while still being able to have her quieter moments in quiet lounges and her room which looks onto gardens, which are enjoyed outside on warm days.

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Review from Barbara H (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

I came into Winters Park to see my father 2-3 times a week. I find the staff very helpful and cheery. The home is currently undergoing refurbishing and is looking very good to date. I think my dad's room could do with a refurbish too. Overall I'm very happy with the care dad receives.

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Review from J B (Relative of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience

My cousin is extremely happy and content at Winters Park. The staff treat her with the utmost love and respect at all times. The home is clean and welcoming to everyone. The manager is very helpful and approachable any time and available at all times including at weekends. We couldn't be more happy with everything at Winters Park.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 29 Jul 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, is marking World Music Day on Saturday, June 21, 2025, by honouring the joy and connection music brings, inviting residents and colleagues...

  • 25 Jun 2025

    HC-One’s Winters Park Care Home in Penrith, Cumbria, marked this year’s Care Home Open Week with a joyful garden celebration that brought residents, colleagues, families, and the local community together...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Winters Park Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Winters Park Care Home.

Meet the Team (0)

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