Submit a Review for Abbey View Nursing Home
48 Newtownards Road, Bangor, BT20 4BP
View full details of Abbey View Nursing HomeLatest Reviews for Abbey View Nursing Home
17 May 2024
My wife had placement for after a hospital stay and we found the place to provide excellent care and service with the staff very friendly and nothing too much trouble, very clean and tidy. Residents are offered activities to participate in should they feel they want to join in but under no pressure
to to so.
15 June 2022
The staff in the home are excellent, could not do enough for you. The group management in England is very poor. No time for you, poor quality in the home, maintenance poor, treated unfairly.
25 January 2022
Great home. Staff work so hard and always very pleasant. They seem to be very busy all the time when I am there on a visit and short, seems to be a shortage of staff.
27 November 2021
My mum has been in Abbey View for one and a half years now and the care and attention she has received has been brilliant. The staff are very attentive to her needs and as a family, we are delighted with the way she has settled in - we would highly recommend Abbey View.
27 November 2021
My mum has been here from 22nd September 20201. During that time, the staff have been very attentive and kind. She has had visits from the doctor any time she has needed treatment. The staff are all very caring and friendly. The room she stays in is very nice and kept very clean. I would highly
recommend.
18 October 2021
Sadly my mum passed away recently however I just want to recognise the care she received during her two and a half years in Abbey View. Covid brought sadness that we were separated for a time but Abbey View did their very best to get us all through. I was reassured that mum was being looked after by
such hard-working staff who do their best for the comfort and wellbeing of the residents. I was kept up to date at all times and any concerns I had were dealt with quickly. The staff are friendly and approachable and the home has a family feel to it. I am thankful that mum was able to spend her last years in such a caring environment.
27 November 2019
Mum went into Abbey View in October 2018 following a prolonged period in hospital. She was still in poor health with the result that her dementia had deteriorated considerably. This was a distressing time for our family. However, following the care and attention she has received from the staff at
Abbey View mum's health has now much improved and it has been wonderful for our family to see her contented and smiling again.
19 September 2019
My father was in the home for respite care after a hip operation. He was treated very well and was happy with all the carers who attended to him.
The home was welcoming as were the staff and very helpful when asked.
The home could do with some redecoration but this is cosmetic. Overall, a good
atmosphere.
29 July 2019
Abbey View Nursing Home was recommended to me by my aunt's church friends. When my cousin and I visited the home, we were very pleased with the reception the staff gave us and they also gave us a tour of the home and again we were very pleased with everything.
When my aunt took up residency in
Abbey View she settled in immediately and feels so much at home there. This was such a relief to the family - she only has nephews and nieces, (who all live quite a distance from Bangor) as she had no family herself.
My aunt enjoys the activities and also the day trips out in the minibus.
So far we have found all the staff very obliging and helpful and they are all very caring with my aunt.
21 June 2019
Home from home with expert professional care delivered in the most compassionate, kindly manner possible at all times by all staff.
07 March 2019
If you are looking for a friendly 'home from home' then this is the place for your loved one. My Mom has been in this Nursing Home for a year and I cannot put into words how good everything is. You only need to ask and nothing is too much trouble, every need is catered for and this is the first time
I feel my Mom is safe and being looked after. If I could give a plus I would!
04 January 2019
My mum was resident in Abbey View from May 2018 until her death in December 2018. She settled very quickly and in my family's view this was because all the staff provide, not only an exceptionally caring, but a very loving environment. We visited a lot of homes prior to selecting Abbey View but
the initial instant impact of the happy, caring environment never diminished. My mum wanted for nothing. Any illness was immediately identified and dealt with. Our mum was made to feel loved, cared for, special and important until the end. The manager and his staff work at the highest level and treat residents as if they are their own. We were devastated that our Mum could no longer cope at home and were stressed and extremely anxious about selecting the right place for her. If you are reading this before deciding where to place a loved one you can pick Abbey View knowing they will be in safe, and more importantly in exceptionally caring hands. We cannot recommend Abbey View enough.
31 October 2018
Hardworking, friendly, caring staff. Mum's health has really improved since she has been here and I believe she is well looked after. Nice homely feel to Abbey View, any concerns acknowledged by nurses/care assistants and management and always dealt with promptly.
15 October 2018
As my mother has been here from December 2014 we are very happy with the care and attention she is shown. The staff are really good as they talk and spend time when speaking to her which has encouraged her to participate in activities and speaking to other people. My sister and I are very pleased
with the care she is given.
03 October 2018
The staff are kind and considerate. I enjoy the meals and the tea and biscuits.
03 October 2018
We visited a number of local care homes prior to deciding to choose Abbey View as the reception and tour plus the warmth of the staff's presence outshone the others visited. Over a year and a half has passed since then and my expectations have been more than met ie care to my wife, quality and
cleanliness or my wife's room and the rest of the home. All staff, from nursing to carers/catering staff are always pleasant and professional and informative of my wife's needs and proactive to her health needs.
02 October 2018
The staff have always shown respect and treated my mother with kindness. They are aware of her needs and take these into consideration when dealing with and handling her. Some staff members go above and beyond to assist mother and encourage her. We as a family appreciate the fact we are kept up to
date on mother's condition and are involved in decision making regarding mother's care and well being.
02 May 2018
Excellent service provided by caring and dedicated nursing and care staff.
Good meals all cooked on site including birthday cakes and daily traybakes.
Enthusiastic activity coordinator providing visiting singers, dancers and even rabbits at Easter and Irish Dancer for St Patrick's day. Management
very engaged with family.
02 May 2018
I have to say I am extremely happy with the care my mum receives in Abbey View Nursing Home.
The staff are all so friendly and helpful. Everything is very clean. My mum is very happy living here, the staff can't do enough for her. I would highly recommend this home to anyone.
18 April 2018
Great care and compassion given to both residents and family members. Professional friendly staff who look after our mum so well.
Latest Reviews for Abbey View Nursing Home
17 May 2024
My wife had placement for after a hospital stay and we found the place to provide excellent care and service with the staff very friendly and nothing too much trouble, very clean and tidy. Residents are offered activities to participate in should they feel they want to join in but under no pressure
to to so.
15 June 2022
The staff in the home are excellent, could not do enough for you. The group management in England is very poor. No time for you, poor quality in the home, maintenance poor, treated unfairly.
25 January 2022
Great home. Staff work so hard and always very pleasant. They seem to be very busy all the time when I am there on a visit and short, seems to be a shortage of staff.
27 November 2021
My mum has been in Abbey View for one and a half years now and the care and attention she has received has been brilliant. The staff are very attentive to her needs and as a family, we are delighted with the way she has settled in - we would highly recommend Abbey View.
27 November 2021
My mum has been here from 22nd September 20201. During that time, the staff have been very attentive and kind. She has had visits from the doctor any time she has needed treatment. The staff are all very caring and friendly. The room she stays in is very nice and kept very clean. I would highly
recommend.
18 October 2021
Sadly my mum passed away recently however I just want to recognise the care she received during her two and a half years in Abbey View. Covid brought sadness that we were separated for a time but Abbey View did their very best to get us all through. I was reassured that mum was being looked after by
such hard-working staff who do their best for the comfort and wellbeing of the residents. I was kept up to date at all times and any concerns I had were dealt with quickly. The staff are friendly and approachable and the home has a family feel to it. I am thankful that mum was able to spend her last years in such a caring environment.
27 November 2019
Mum went into Abbey View in October 2018 following a prolonged period in hospital. She was still in poor health with the result that her dementia had deteriorated considerably. This was a distressing time for our family. However, following the care and attention she has received from the staff at
Abbey View mum's health has now much improved and it has been wonderful for our family to see her contented and smiling again.
19 September 2019
My father was in the home for respite care after a hip operation. He was treated very well and was happy with all the carers who attended to him.
The home was welcoming as were the staff and very helpful when asked.
The home could do with some redecoration but this is cosmetic. Overall, a good
atmosphere.
29 July 2019
Abbey View Nursing Home was recommended to me by my aunt's church friends. When my cousin and I visited the home, we were very pleased with the reception the staff gave us and they also gave us a tour of the home and again we were very pleased with everything.
When my aunt took up residency in
Abbey View she settled in immediately and feels so much at home there. This was such a relief to the family - she only has nephews and nieces, (who all live quite a distance from Bangor) as she had no family herself.
My aunt enjoys the activities and also the day trips out in the minibus.
So far we have found all the staff very obliging and helpful and they are all very caring with my aunt.
21 June 2019
Home from home with expert professional care delivered in the most compassionate, kindly manner possible at all times by all staff.
07 March 2019
If you are looking for a friendly 'home from home' then this is the place for your loved one. My Mom has been in this Nursing Home for a year and I cannot put into words how good everything is. You only need to ask and nothing is too much trouble, every need is catered for and this is the first time
I feel my Mom is safe and being looked after. If I could give a plus I would!
04 January 2019
My mum was resident in Abbey View from May 2018 until her death in December 2018. She settled very quickly and in my family's view this was because all the staff provide, not only an exceptionally caring, but a very loving environment. We visited a lot of homes prior to selecting Abbey View but
the initial instant impact of the happy, caring environment never diminished. My mum wanted for nothing. Any illness was immediately identified and dealt with. Our mum was made to feel loved, cared for, special and important until the end. The manager and his staff work at the highest level and treat residents as if they are their own. We were devastated that our Mum could no longer cope at home and were stressed and extremely anxious about selecting the right place for her. If you are reading this before deciding where to place a loved one you can pick Abbey View knowing they will be in safe, and more importantly in exceptionally caring hands. We cannot recommend Abbey View enough.
31 October 2018
Hardworking, friendly, caring staff. Mum's health has really improved since she has been here and I believe she is well looked after. Nice homely feel to Abbey View, any concerns acknowledged by nurses/care assistants and management and always dealt with promptly.
15 October 2018
As my mother has been here from December 2014 we are very happy with the care and attention she is shown. The staff are really good as they talk and spend time when speaking to her which has encouraged her to participate in activities and speaking to other people. My sister and I are very pleased
with the care she is given.
03 October 2018
The staff are kind and considerate. I enjoy the meals and the tea and biscuits.
03 October 2018
We visited a number of local care homes prior to deciding to choose Abbey View as the reception and tour plus the warmth of the staff's presence outshone the others visited. Over a year and a half has passed since then and my expectations have been more than met ie care to my wife, quality and
cleanliness or my wife's room and the rest of the home. All staff, from nursing to carers/catering staff are always pleasant and professional and informative of my wife's needs and proactive to her health needs.
02 October 2018
The staff have always shown respect and treated my mother with kindness. They are aware of her needs and take these into consideration when dealing with and handling her. Some staff members go above and beyond to assist mother and encourage her. We as a family appreciate the fact we are kept up to
date on mother's condition and are involved in decision making regarding mother's care and well being.
02 May 2018
Excellent service provided by caring and dedicated nursing and care staff.
Good meals all cooked on site including birthday cakes and daily traybakes.
Enthusiastic activity coordinator providing visiting singers, dancers and even rabbits at Easter and Irish Dancer for St Patrick's day. Management
very engaged with family.
02 May 2018
I have to say I am extremely happy with the care my mum receives in Abbey View Nursing Home.
The staff are all so friendly and helpful. Everything is very clean. My mum is very happy living here, the staff can't do enough for her. I would highly recommend this home to anyone.
18 April 2018
Great care and compassion given to both residents and family members. Professional friendly staff who look after our mum so well.