48 Newtownards Road, Bangor BT20 4BP
Abbeyview Nursing Home is situated in a residential area on Newtownards Road in Bangor,Northern Ireland. The home offers residential and nursing care for up to 25 residents.
Other services available from this versatile facility include convalescent, respite and palliative care, as well as being suitable for residents who are physically disabled.
Abbey View has a spacious dining room and a comfortable lounge on each floor. Residents can enjoy relaxing in lovely gardens with mature trees and well kept lawns.
Residents of Abbeyview enjoy a number of lifestyle choices, with many activities on offer, local community pursuits to become involved with and an environment perfect for relaxing in.
For bed enquiries please contact today.
Person in charge: Mandy Watterson (Acting Manager)
Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 1
Rooms with ensuite WC: 24
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest The Regulation and Quality Improvement Authority* Report on Abbey View Nursing Home: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Abbey View Nursing Home has a Review Score of 6.6 (6.617)
The Review Score of 6.6 (maximum of 10) for Abbey View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey View Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.417 for Abbey View Nursing Home is calculated as follows: ( (1 Excellents x 5) + (4 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 3.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.2 Points relating to the number of positive Reviews for Abbey View Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by M L (Grandson of Resident) on Wednesday 13 September 2017. Relates to August 2017.
Have a few concerns about the home since the permanent manager left in February. The stand in manager from England seems to be turning things around again after months of complete disarray. I hope when a permenant manager is appointed that they keep the same high standards as her.
Staff morale has been poor also but again the stand-in manager has helped there too.
How likely would you be to recommend Abbey View Nursing Home? Likely
Overall Standard: Satisfactory
Care / Support: Satisfactory
Treated with Dignity: Satisfactory
Food & Drink: Good
Safety / Security: Good
Value for Money: Satisfactory
Jackie Hallewell, Marketing Coordinator at Abbey View Nursing Home responded to this review on 27 Sep 2017:
Thank you for your review about Abbey View. As a company and care home, we are constantly reviewing our working practices and we are pleased you have seen an improvement since our Peripatetic Manager has been in post. A new Manager has been appointed and will commence in November and will have a robust induction. If you have any concerns about the care provided, please do not hesitate to contact her.
There are currently no Care Home Idol entrants who have performed at Abbey View Nursing Home