Latest Reviews for The Firs
20 January 2026
If you want your loved one's to be cared for with the dignity, warmth and compassion they deserve then The Firs care home is the one to send them to. We cannot fault the staff members we have had the pleasure to deal with. Especially the kindness and compassion towards dad and ourselves at his end
of life care will stay with us always. Thank you all.
20 January 2026
My mum has been at The Firs care home since August 2020. As a family we are very pleased with the level of care she receives not just by the carers but by housekeeping, cleaners, kitchen staff and maintenance staff as well as the management. She remains content in the midst of her confusion and this
is particularly down to the high level of care she receives. Many thanks.
09 December 2025
The staff at The Firs have been incredibly kind and helped dad to adjust and settle into his new surroundings. He is being treated with kindness and respect and is well cared for. It is a relief to know he is in safe surroundings with lovely people looking after him who he enjoys chatting with.
21 October 2025
My sister has been at The Firs for a number of years now. I couldn't be happier with her care. She is very happy living there and the staff are amazing, always going above and beyond keeping my sister active in helping with daily tasks. The management are very approachable and very welcoming. The
home has a very homely feel.
15 October 2025
Cannot find fault. I felt that he was being treated better than I could have done. Always made welcome every time I visited, most days I visited at all times. Life was made so much better for me.
It was lovely to see very happy people. Am hoping I can still find the time to go see them all.
28 July 2025
As you will of course know that my wife has been with you at the care home now for a year. I want to thank you all for the love, kindness and reassurance you have given to her she now looks upon and calls it her home. Both myself and my wife never though this could happen after the dreadful time she
was having at home with me but within a few days she was completely calm and happy for the first time for a few months. I won't pick out any of the staff out for going the extra mile they all do. I am now reassured that as my wife walks the dreadful path of dementia your love will always be with her. Thank you all so much.
22 July 2025
My mum has discovered a new life in The Firs; the staff are always happy, and this reflects on all the residents. The staff go out of their way to help and not forgetting the kitchen staff who always produce delicious food.
Every special occasion is celebrated in style.
30 June 2025
My husband was very fortunate to be allocated a room at the Firs 5 months ago. He was previously in another Care Home in for 4 months & I felt he was not receiving the care expected for someone with Dementia. All staff at The Firs - Management, Carers, Catering, Cleaners etc. have all been so
friendly & kind to us both also, the Management & Carers have been wonderful in supporting me through this difficult time. I am very happy to spend many hours at the Firs with my husband & now treat it as my 2nd home. It is so lovely to be able to make us refreshments in the dining room/lounge whenever we want & to be able join my husband for a meal, it's the little things like that that make my visits so much more relaxed. The social events & activities are great & varied, we also love sitting & relaxing in the lovely new Namaste Room & the gardens are beautiful.
It is a great comfort to me knowing I can go home & not worry because I am confident he is receiving excellent care.
18 June 2025
I have nothing but good things to say about The Firs. We are extremely happy with the quality of care that our mum receives. The staff are outstanding and the home is very clean. The food is excellent, and there are plenty of activities to keep the residents entertained. We are so happy that we
chose The Firs for Mum's care.
11 June 2025
My experience has been very good, staff always attentive and helpful, every member of staff. The room is always clean and fresh. Meals are very good, especially as my husband is a vegetarian. The welcome to visitors is always very good.
11 June 2025
Warm and friendly welcome from all staff members. The Firs oozes care and consideration for residents and visitors alike.
21 March 2025
Since my mother has been staying at The Firs she is a lot happier. Her appetite has increased immensely. Our family have found the management and staff to be extremely polite and very helpful. The Firs we all found to be very clean and decorated very tastefully.
26 February 2025
Wonderful staff - this was the perfect place for our dad. Friendly and welcoming - staff always willing to help with any request. Dad was well looked after and comfortable. Highly recommended. Thank you all.
14 February 2025
My mother is always well cared for by the lovely carers at The Firs. They always treat her with respect and talk to her in a kind and friendly manner. They are aware that she likes to be among other residents and she spends most of her time in the day room which she enjoys. During her recent trip to
hospital they kept me fully informed and rang me daily to ask about her progress. They were as keen as I was for her to return to The Firs as soon as she was well enough.
12 November 2024
Excellent care of my mother, knowing she's safe and well!
11 November 2024
The staff and carers are always very friendly and caring. My father-in-law always looks clean and well cared for.
11 November 2024
The home is very welcoming and homely. It is always a lovely atmosphere. The carers are always ever so friendly and they look after pops really well. I would say they act and seem more like family than carers. Thank you.
11 November 2024
My initial worries and concerns about my wife passing from care into your care have completely gone, thank you so much.
11 November 2024
The staff are always very friendly and whenever I ask about my dad they always have a lot of knowledge about him. I feel he is being well looked after and that he is safe.
15 August 2024
We attended the BBQ at The Firs with other members of our family to see our sister. It was an amazing day, the staff were great and the food was exceptional. Our sister had a great time as did all the residents dancing to a great singer. We are very proud of the manager and all her staff. The Firs
is a great care home.
Latest Reviews for The Firs
20 January 2026
If you want your loved one's to be cared for with the dignity, warmth and compassion they deserve then The Firs care home is the one to send them to. We cannot fault the staff members we have had the pleasure to deal with. Especially the kindness and compassion towards dad and ourselves at his end
of life care will stay with us always. Thank you all.
20 January 2026
My mum has been at The Firs care home since August 2020. As a family we are very pleased with the level of care she receives not just by the carers but by housekeeping, cleaners, kitchen staff and maintenance staff as well as the management. She remains content in the midst of her confusion and this
is particularly down to the high level of care she receives. Many thanks.
09 December 2025
The staff at The Firs have been incredibly kind and helped dad to adjust and settle into his new surroundings. He is being treated with kindness and respect and is well cared for. It is a relief to know he is in safe surroundings with lovely people looking after him who he enjoys chatting with.
21 October 2025
My sister has been at The Firs for a number of years now. I couldn't be happier with her care. She is very happy living there and the staff are amazing, always going above and beyond keeping my sister active in helping with daily tasks. The management are very approachable and very welcoming. The
home has a very homely feel.
15 October 2025
Cannot find fault. I felt that he was being treated better than I could have done. Always made welcome every time I visited, most days I visited at all times. Life was made so much better for me.
It was lovely to see very happy people. Am hoping I can still find the time to go see them all.
28 July 2025
As you will of course know that my wife has been with you at the care home now for a year. I want to thank you all for the love, kindness and reassurance you have given to her she now looks upon and calls it her home. Both myself and my wife never though this could happen after the dreadful time she
was having at home with me but within a few days she was completely calm and happy for the first time for a few months. I won't pick out any of the staff out for going the extra mile they all do. I am now reassured that as my wife walks the dreadful path of dementia your love will always be with her. Thank you all so much.
22 July 2025
My mum has discovered a new life in The Firs; the staff are always happy, and this reflects on all the residents. The staff go out of their way to help and not forgetting the kitchen staff who always produce delicious food.
Every special occasion is celebrated in style.
30 June 2025
My husband was very fortunate to be allocated a room at the Firs 5 months ago. He was previously in another Care Home in for 4 months & I felt he was not receiving the care expected for someone with Dementia. All staff at The Firs - Management, Carers, Catering, Cleaners etc. have all been so
friendly & kind to us both also, the Management & Carers have been wonderful in supporting me through this difficult time. I am very happy to spend many hours at the Firs with my husband & now treat it as my 2nd home. It is so lovely to be able to make us refreshments in the dining room/lounge whenever we want & to be able join my husband for a meal, it's the little things like that that make my visits so much more relaxed. The social events & activities are great & varied, we also love sitting & relaxing in the lovely new Namaste Room & the gardens are beautiful.
It is a great comfort to me knowing I can go home & not worry because I am confident he is receiving excellent care.
18 June 2025
I have nothing but good things to say about The Firs. We are extremely happy with the quality of care that our mum receives. The staff are outstanding and the home is very clean. The food is excellent, and there are plenty of activities to keep the residents entertained. We are so happy that we
chose The Firs for Mum's care.
11 June 2025
My experience has been very good, staff always attentive and helpful, every member of staff. The room is always clean and fresh. Meals are very good, especially as my husband is a vegetarian. The welcome to visitors is always very good.
11 June 2025
Warm and friendly welcome from all staff members. The Firs oozes care and consideration for residents and visitors alike.
21 March 2025
Since my mother has been staying at The Firs she is a lot happier. Her appetite has increased immensely. Our family have found the management and staff to be extremely polite and very helpful. The Firs we all found to be very clean and decorated very tastefully.
26 February 2025
Wonderful staff - this was the perfect place for our dad. Friendly and welcoming - staff always willing to help with any request. Dad was well looked after and comfortable. Highly recommended. Thank you all.
14 February 2025
My mother is always well cared for by the lovely carers at The Firs. They always treat her with respect and talk to her in a kind and friendly manner. They are aware that she likes to be among other residents and she spends most of her time in the day room which she enjoys. During her recent trip to
hospital they kept me fully informed and rang me daily to ask about her progress. They were as keen as I was for her to return to The Firs as soon as she was well enough.
12 November 2024
Excellent care of my mother, knowing she's safe and well!
11 November 2024
The staff and carers are always very friendly and caring. My father-in-law always looks clean and well cared for.
11 November 2024
The home is very welcoming and homely. It is always a lovely atmosphere. The carers are always ever so friendly and they look after pops really well. I would say they act and seem more like family than carers. Thank you.
11 November 2024
My initial worries and concerns about my wife passing from care into your care have completely gone, thank you so much.
11 November 2024
The staff are always very friendly and whenever I ask about my dad they always have a lot of knowledge about him. I feel he is being well looked after and that he is safe.
15 August 2024
We attended the BBQ at The Firs with other members of our family to see our sister. It was an amazing day, the staff were great and the food was exceptional. Our sister had a great time as did all the residents dancing to a great singer. We are very proud of the manager and all her staff. The Firs
is a great care home.