Submit a Review for Cumbria House Care Home
84/86 Shorncliffe Road, Folkestone, CT20 2PG
View Full Details of Cumbria House Care HomeLatest Reviews for Cumbria House Care Home
17 October 2025
Reg is happy in his care home. He is well looked after. His health is monitored well and he feels safe and happy.
02 October 2025
Since my mum was placed in this lovely home, we have all been extremely satisfied with all the superb care and attention that she has received. The staff including the manager are exceptionally kind and have made sure that mum is comfortable, clean & tidy and happy. Nothing is too much trouble. Her room is lovely and warm and always looks nice. It has taken a weight off my mind to know that she is in a 'home from home'. Thank you to all the staff for looking after mum so well.
12 September 2025
The visits to our friend were very warm friendly and the home is always very clean & staff very welcoming.
28 May 2025
Although I do not like being in a care home and would have preferred to stay in my own home, I knew that was not possible because I was always falling over and forgetting things - cooking, cleaning etc. My wife chose Cumbria House and I think she has picked one of the best in the area.
16 May 2025
My mother was a resident at Cumbria House for just over a year and we are very grateful for the care she received there. The home has a very relaxed, friendly environment. It is well lef by managers who are open and welcoming. Care, compassion, kindness and commitment was shown by every member of staff. My mother was always treated with dignity and respect. The home was always clean and tidy. Families are made welcome at anytime, always greeted as friends and offered refreshments. I can thoroughly recommend Cumbria House for the care of loved ones.
17 April 2025
This is a wonderful home, the staff are amazing and incredible. The cleanliness and smell of the house is extremely pleasant. Best of all the management of the home is the greatest of all. I love the home and I am willing to stay here until my dying day.
21 January 2025
Cumbria House Care Home is a wonderful place. So much care and attention and all the staff are excellent. My dad is very happy at the home. 10/10
15 January 2025
The happiness in this home was infectious! The staff, residents and their families were very well catered for and entertained.
17 December 2024
This is my mother's second care home experience. I would have no hesitation in recommending Cumbria House. An immaculate, friendly care home which is very well-run. She is very well looked after including frequent nighttime checks. There are regular visits from a chiropodist, hairdresser, and optician. When visiting I have often delayed my departure to listen to visiting singers or musicians, who all seem to be of a high standard, as does the weekly seated exercise class. The carers and the home handyman are all very welcoming and efficient. My family and I look forward to the Christmas party!
13 December 2024
Very happy here, well looked after. Staff and management are amazing, very caring and professional. I am happy all round.
13 December 2024
Our family is grateful for the care my grandma has received at Cumbria House. As a resident for nearly a year, we've been impressed by the staff's attention and compassion. They treat her with dignity, ensuring she is comfortable and happy. The team is friendly, and the manager excels in keeping us informed about her well-being, providing peace of mind. Her room is spacious, cosy, and well-maintained, while the communal areas create a warm atmosphere. The visitor lounge makes spending time with family easy and enjoyable. Small gestures, like greeting us kindly and offering a drink, highlight their dedication to both residents and families. We're pleased with the care and environment at Cumbria House. Knowing my grandma is in such capable, respectful hands is truly comforting.
19 November 2024
My friend is very happy living at his new home. The staff are very welcoming, he enjoys going back after a day away. His health is monitored very well which keeps him the best he can be in health and well being.
02 October 2024
My friend is very happy living at Cumbria House Care Home. The staff are very helpful and the food is great.
30 September 2024
From my mother's very early days of residency, there has been a huge change for the better. The atmosphere in the home is now very relaxed and friendly. All staff welcome me when I visit and offer a cup of tea. My mother is a lot happier, she frequently comments with praise about the staff. We as a family now feel confident about the quality of care now and in the future.
08 September 2024
Attended a well-organised garden party. So much enjoyment seen on the resident's faces. It was lovely to see so many of the staff interacting with relatives of residents. Felt like a big family gathering.
08 September 2024
Every time I visit, I am welcomed by the staff who offer me tea and biscuits. All the team from manager downstairs are of the highest caliber. All I can say is that I would recommend this home to anybody.
06 September 2024
My Brother-in-law loves it at the home, the garden party the other day was excellent and well attended and appreciated. All the hard work that must have gone into it, the garden looked fantastic. The staff works so hard to make the afternoon a success.
06 September 2024
I find the staff are a great team. Not always the case in care homes. They always welcome me and are gracious towards my Mother. Humour and dignity combined. The manager has earned their trust and work ethic.
06 September 2024
Wonderful friendly home. Excellent management and care.
05 September 2024
We recently attended the summer garden party at Cumbria house, where my Nan is a resident. It was wonderful, for my Nan to sit outside and enjoy the sunshine, listen to some old music, and eat delicious food with her family was such a precious and memorable day. All of the staff are so kind, friendly, and welcoming and we know they look after and care for my Nan so well. We visit regularly and are always offered tea/coffee in the family room.
Latest Reviews for Cumbria House Care Home
17 October 2025
Reg is happy in his care home. He is well looked after. His health is monitored well and he feels safe and happy.
02 October 2025
Since my mum was placed in this lovely home, we have all been extremely satisfied with all the superb care and attention that she has received. The staff including the manager are exceptionally kind and have made sure that mum is comfortable, clean & tidy and happy. Nothing is too much trouble. Her room is lovely and warm and always looks nice. It has taken a weight off my mind to know that she is in a 'home from home'. Thank you to all the staff for looking after mum so well.
12 September 2025
The visits to our friend were very warm friendly and the home is always very clean & staff very welcoming.
28 May 2025
Although I do not like being in a care home and would have preferred to stay in my own home, I knew that was not possible because I was always falling over and forgetting things - cooking, cleaning etc. My wife chose Cumbria House and I think she has picked one of the best in the area.
16 May 2025
My mother was a resident at Cumbria House for just over a year and we are very grateful for the care she received there. The home has a very relaxed, friendly environment. It is well lef by managers who are open and welcoming. Care, compassion, kindness and commitment was shown by every member of staff. My mother was always treated with dignity and respect. The home was always clean and tidy. Families are made welcome at anytime, always greeted as friends and offered refreshments. I can thoroughly recommend Cumbria House for the care of loved ones.
17 April 2025
This is a wonderful home, the staff are amazing and incredible. The cleanliness and smell of the house is extremely pleasant. Best of all the management of the home is the greatest of all. I love the home and I am willing to stay here until my dying day.
21 January 2025
Cumbria House Care Home is a wonderful place. So much care and attention and all the staff are excellent. My dad is very happy at the home. 10/10
15 January 2025
The happiness in this home was infectious! The staff, residents and their families were very well catered for and entertained.
17 December 2024
This is my mother's second care home experience. I would have no hesitation in recommending Cumbria House. An immaculate, friendly care home which is very well-run. She is very well looked after including frequent nighttime checks. There are regular visits from a chiropodist, hairdresser, and optician. When visiting I have often delayed my departure to listen to visiting singers or musicians, who all seem to be of a high standard, as does the weekly seated exercise class. The carers and the home handyman are all very welcoming and efficient. My family and I look forward to the Christmas party!
13 December 2024
Very happy here, well looked after. Staff and management are amazing, very caring and professional. I am happy all round.
13 December 2024
Our family is grateful for the care my grandma has received at Cumbria House. As a resident for nearly a year, we've been impressed by the staff's attention and compassion. They treat her with dignity, ensuring she is comfortable and happy. The team is friendly, and the manager excels in keeping us informed about her well-being, providing peace of mind. Her room is spacious, cosy, and well-maintained, while the communal areas create a warm atmosphere. The visitor lounge makes spending time with family easy and enjoyable. Small gestures, like greeting us kindly and offering a drink, highlight their dedication to both residents and families. We're pleased with the care and environment at Cumbria House. Knowing my grandma is in such capable, respectful hands is truly comforting.
19 November 2024
My friend is very happy living at his new home. The staff are very welcoming, he enjoys going back after a day away. His health is monitored very well which keeps him the best he can be in health and well being.
02 October 2024
My friend is very happy living at Cumbria House Care Home. The staff are very helpful and the food is great.
30 September 2024
From my mother's very early days of residency, there has been a huge change for the better. The atmosphere in the home is now very relaxed and friendly. All staff welcome me when I visit and offer a cup of tea. My mother is a lot happier, she frequently comments with praise about the staff. We as a family now feel confident about the quality of care now and in the future.
08 September 2024
Attended a well-organised garden party. So much enjoyment seen on the resident's faces. It was lovely to see so many of the staff interacting with relatives of residents. Felt like a big family gathering.
08 September 2024
Every time I visit, I am welcomed by the staff who offer me tea and biscuits. All the team from manager downstairs are of the highest caliber. All I can say is that I would recommend this home to anybody.
06 September 2024
My Brother-in-law loves it at the home, the garden party the other day was excellent and well attended and appreciated. All the hard work that must have gone into it, the garden looked fantastic. The staff works so hard to make the afternoon a success.
06 September 2024
I find the staff are a great team. Not always the case in care homes. They always welcome me and are gracious towards my Mother. Humour and dignity combined. The manager has earned their trust and work ethic.
06 September 2024
Wonderful friendly home. Excellent management and care.
05 September 2024
We recently attended the summer garden party at Cumbria house, where my Nan is a resident. It was wonderful, for my Nan to sit outside and enjoy the sunshine, listen to some old music, and eat delicious food with her family was such a precious and memorable day. All of the staff are so kind, friendly, and welcoming and we know they look after and care for my Nan so well. We visit regularly and are always offered tea/coffee in the family room.