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Cumbria House Care Home

84/86 Shorncliffe Road, Folkestone, Kent CT20 2PG
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Cumbria House Care Home, Folkestone
Cumbria House Care Home, Folkestone
Cumbria House Care Home, Folkestone

Cumbria House is a residential Care Home and is located in Folkestone within a very attractive and quaint area. It is close to the Town Centre and nearby amenities include the famous Leas, a raised cliff top promenade and Folkestone Harbour.

Cumbria House is a large extended building with three floors which was constructed in the 1930s and has recently undergone a major refurbishment programme throughout to preserve the character of...  

Care Provided by Cumbria House Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 32 Service Users

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,400£1,200 - £1,400

Contact Cumbria House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mary Gomes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (3)

Cumbria House Care Home Reviews (51)

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9.9

Cumbria House Care Home has a Review Score of 9.9 (9.906) out of 10, based on 26 reviews in the last 2 years. Over all time Cumbria House Care Home has 51 reviews.

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Review from J W (Grandson of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Marita and her team are kind, caring and compassionate to my grandad. He loves living at the home, he treats it just like a 5 star hotel.

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Review from C W (Son of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

I like to thank Morita and every member of her staff for keeping a lovely home always smelling nice and clean. The food is amazing and everybody is so caring, professional and nothing is much of a problem.

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Review from K G (Niece of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My uncle is so happy at the home, he looks so well now. I really recommend this home, its professional, friendly, clean and caring.

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Review from M W (Brother of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My brother always gives a positive praise about the manager and staff. He loves it here, he calls it home, and wouldn't want to be anywhere else.

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Review from B W (Sister-in-law of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My brother-in-law is extremely happy at Cumbria House Care Home. His health is a lot better now. He would be happy to stay there for the remainder of his life. I can't recommend it enough.

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Review from David F (Friend of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

Reg is happy in his care home. He is well looked after. His health is monitored well and he feels safe and happy.

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Review from Shelley A (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

Since my mum was placed in this lovely home, we have all been extremely satisfied with all the superb care and attention that she has received. The staff including the manager are exceptionally kind and have made sure that mum is comfortable, clean & tidy and happy. Nothing is too much trouble. Her room is lovely and warm and always looks nice. It has taken a weight off my mind to know that she is in a 'home from home'. Thank you to all the staff for looking after mum so well.

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Review from P L (Friend of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

The visits to our friend were very warm friendly and the home is always very clean & staff very welcoming.

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Review from D S (Resident / Service User) published on 28 May 2025 Submitted via Postal Card
Overall Experience

Although I do not like being in a care home and would have preferred to stay in my own home, I knew that was not possible because I was always falling over and forgetting things - cooking, cleaning etc. My wife chose Cumbria House and I think she has picked one of the best in the area.

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Review from L G (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card
Overall Experience
My mother was a resident at Cumbria House for just over a year and we are very grateful for the care she received there.

The home has a very relaxed, friendly environment. It is well lef by managers who are open and welcoming. Care, compassion, kindness and commitment was shown by every member of staff. My mother was always treated with dignity and respect. The home was always clean and tidy. Families are made welcome at anytime, always greeted as friends and offered refreshments. I can thoroughly recommend Cumbria House for the care of loved ones.

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Review from R W (Resident / Service User) published on 17 April 2025 Submitted via Postal Card
Overall Experience

This is a wonderful home, the staff are amazing and incredible. The cleanliness and smell of the house is extremely pleasant. Best of all the management of the home is the greatest of all. I love the home and I am willing to stay here until my dying day.

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Review from K P (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

Cumbria House Care Home is a wonderful place. So much care and attention and all the staff are excellent. My dad is very happy at the home. 10/10

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Review from David M (Son of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

The happiness in this home was infectious! The staff, residents and their families were very well catered for and entertained.

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Review from K T (Daughter of Resident) published on 17 December 2024 Submitted via Website
Overall Experience
This is my mother's second care home experience. I would have no hesitation in recommending Cumbria House. An immaculate, friendly care home which is very well-run. She is very well looked after including frequent nighttime checks. There are regular visits from a chiropodist, hairdresser, and optician. When visiting I have often delayed my departure to listen to visiting singers or musicians, who all seem to be of a high standard, as does the weekly seated exercise class. The carers and the home handyman are all very welcoming and efficient.

My family and I look forward to the Christmas party!

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Review from L A (Resident / Service User) published on 13 December 2024 Submitted via Postal Card
Overall Experience

Very happy here, well looked after. Staff and management are amazing, very caring and professional. I am happy all round.

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Review from S P (Granddaughter of Resident) published on 13 December 2024 Submitted via Website
Overall Experience
Our family is grateful for the care my grandma has received at Cumbria House. As a resident for nearly a year, we've been impressed by the staff's attention and compassion. They treat her with dignity, ensuring she is comfortable and happy. The team is friendly, and the manager excels in keeping us informed about her well-being, providing peace of mind.
Her room is spacious, cosy, and well-maintained, while the communal areas create a warm atmosphere. The visitor lounge makes spending time with family easy and enjoyable. Small gestures, like greeting us kindly and offering a drink, highlight their dedication to both residents and families.

We're pleased with the care and environment at Cumbria House. Knowing my grandma is in such capable, respectful hands is truly comforting.

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Review from D L (Friend of Resident) published on 19 November 2024 Submitted via Postal Card
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My friend is very happy living at his new home. The staff are very welcoming, he enjoys going back after a day away. His health is monitored very well which keeps him the best he can be in health and well being.

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Review from R J (Friend of Resident) published on 2 October 2024 Submitted via Postal Card
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My friend is very happy living at Cumbria House Care Home. The staff are very helpful and the food is great.

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Review from A L (Son of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

From my mother's very early days of residency, there has been a huge change for the better. The atmosphere in the home is now very relaxed and friendly. All staff welcome me when I visit and offer a cup of tea. My mother is a lot happier, she frequently comments with praise about the staff. We as a family now feel confident about the quality of care now and in the future.

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Review from S M (Daughter-in-law of Resident) published on 8 September 2024 Submitted via Postal Card
Overall Experience

Attended a well-organised garden party. So much enjoyment seen on the resident's faces. It was lovely to see so many of the staff interacting with relatives of residents. Felt like a big family gathering.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Cumbria House Care Home.

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Frequently Asked Questions about Cumbria House Care Home

What types of Care is Cumbria House Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Cumbria House Care Home have?

There are 26 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Cumbria House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Cumbria House Care Home to the centre of Folkestone?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cumbria House Care Home to verify any information. View our terms and conditions. Cumbria House Care Home has an Enhanced Service -more info.