From my first meeting with the Care Home manager when I was looking for a suitable place to care for my elderly Uncle, I felt completely understood, reassured and full of hope, that he would have the safest, cared for environment that he could possibly have for the rest of his life. I'm grateful
every day that he is being so well looked after and understood..
02 March 2026
Every member of staff was kind, considerate, caring, friendly and efficient, nothing was too much trouble for the resident or family members no matter how busy the staff were and the atmosphere was always happy and cheerful so it was a pleasure to visit. The standard of care received right to the
end was excellent and greatly appreciated.
02 March 2026
I think highly of the care given at Beane River View. The home is always clean and the food is excellent. They always make a cake for my wife on her birthday which is always delicious.
I like the fact that at particular times of the year e.g. Christmas, the home is always brightly decorated to
reflect the occasion.
The Manager is particularly good and runs a good team.
26 February 2026
My mum has been a resident at Beane River View for a number of years now.
Although not the most luxurious of homes the important thing to us is that the staff are caring and professional, and our whole family are appreciative of the excellent care she receives.
23 February 2026
Wonderful care home .The important part is the care which is outstanding . Staff are kind caring and form real relationships with the residents . Our mother went on respite after 6 weeks she wanted to stay long term as she felt so well and cared for .
After a accident away from the home and long
Hospital stay , Beane river have helped us get her the care she needed to return to Beane river with extra support to allow our mum to recover as well as possible and she knows everyone looking after her cares about her welfare .
Food is good always something mum likes.
Mum does not have a en suite shower only toilet and sink but she likes her room where it is so just a star dropped for that to be fair .
Overall we are very happy ,
This is the second Quantum care home family have been in and I would recommend them .
Remember care is a two way street and if you work to find the right home and are part of your loved one's life within a care home your family member settles and is happy .
17 December 2025
Following on from my previous review I still have nothing but praise for this amazing care home. Beane River is so homely, relaxed and welcoming. It's like home from home. My dad is happy in the moment (anyone that knows dementia will understand this phrase) always so well cared for, respected,
treated with dignity, allowed an opinion and listened to. He has fantastic personal care, always looks smart, thanks to the carers time and patience and your lovely hairdresser too. Everyone is an individual and the residents likes, dislikes, needs etc are all catered for. All members of staff are personable, approachable, helpful and supportive not only of my dad but they're also there for family members too. I trust the carers 100% to look after my dad, they are all so genuinely caring and go above and beyond. When my dad is poorly they couldn't do any more for him, I'm so grateful of the care he receives. The food is great, lots of choice, there's outings & activities too.
27 November 2025
my wife has now been a resident at Beane River View for the last 18 Months, I find the home clean, the staff very friendly, and I feel confident that Jean my wife is being well looked after and is safe.
21 November 2025
My father has been in Beane River view for 2 years and before he went in, I was obviously very worried and concerned for his welfare. However, all my concerns disappeared after getting to know the staff and the management there and seeing how much love, care and respect they show my father. I can
now finally sleep at night because I know he is being so well looked after. I can honestly say I cannot fault this care home and all their amazing staff. A massive thank you to everyone there who is doing such an amazing job
19 November 2025
mum has been in the home for 5 years and has been very happy and settled. In the past couple of months her health has deteriorated and the staff have been even more amazing with her They have gone above and beyond to take care of her and make sure she is comfortable and cared for. Cant thank
them enough. They have made a very emotional time easier for our whole family.
19 November 2025
My mum is a resident in beane river view in hertford and she recieves excellent care around the clock, she is very well looked after by all the staff. food is excellent as well as regular activities involving as many residents as possible.I have no complaits at all
29 September 2025
I am so pleased with the care my dad receives and for the help Dariusz (the manager) gave me to complete the attendance allowance form for dad.
04 September 2024
My husband has enjoyed his stay at Beane River View on each occasion. The staff are lovely, friendly and welcoming. Only issue has been around sorting a district nurse to visit but we think we may have cracked this going forward. Hope to have him back in later this year for his/my break.
27 February 2024
Wonderful, friendly staff.
Extremely caring.
Lots of activities and events during December for Christmas. Beautifully decorated for Christmas.
13 February 2024
Choosing Beane River View was prompted by several factors:
The manager's friendly welcome instantly put us at ease. His gentle interaction with residents during our first visit was an indication of his 'get involved' style.
He knew their names and more importantly, he was a familiar face. Their
response was such that they seemed happy, in a 'safe pair of hands'.
His approach reveals his background is actively in elderly care and is a 'lead by example' manager. (Big plus for us.)
Staff were genuinely friendly. Not just 'for show'. They interacted with residents (and each other!) like they wanted to be working there. (Another tick!)
Dementia is a journey. It's comforting knowing a care team understands this and is patient and willing to navigate a family through this process.
Staff are approachable, listen to and act on questions and actively encourage family involvement.
This is Mum's 'new home'. Trusting her 'extended family' to keep her safe, well and happy is what any family wants for their parent.
23 January 2024
Myself and my sister visited our mother a couple of times before Christmas and found her being included in group activities (singing and a party event with a singer). She was spoken to and offered food etc. and had been prepared for the event with a hair wash and nail varnish and dressed in nice
clothes. We generally felt that our mother was cared for fairly well and the carers talk to her in a way that shows they know what she likes. They use physical contact, e.g. holding her hands or putting an arm around her shoulders. They were using eye contact when talking to her and waited patiently for her responses.
There were times when she may have been left without attention for longer than might be ideal and the carers seemed distracted or even engrossed in their phones rather than focussing on the moment, but overall we feel that they do a good job with our mother's limited communication and involvement with activities. She certainly responds to them with smiles and seems happy.
22 January 2024
They are very accommodating for Dad, as he isn’t the easiest person, always trying to encourage him to do things, they do a great job. Trying to encourage him to eat the right stuff, has a bit of an issue with food, there’s a lot Dad doesn’t like.
18 January 2024
I am happy with the overall care that my father receives. The cleanliness is good and the room is well-designed. The staffing levels also seem to be good. The only comment I would make is there doesn't seem to be too much activity organised when I visit. Although I have been to a couple of events
that are fun and well-organised. The only other comment I would make is that there seems to be a lot of food waste and I don't understand why so much food is prepared.
18 January 2024
I have come to believe that my mother is in the best place for her. The caring staff are well-intentioned, good-humoured and generally responsive to her needs. The administrative staff are likewise pleasant and willing to help and to keep me informed.
07 November 2023
My 99 year old mother has been a resident for 15 months and still is. I can only say that my mother couldn't be in a better place. The staff are amazing, from the cleaners/carers/activity ladies/kitchen staff and office staff.
Not forgetting maintenance!
Last December, Mum had a fall, was in bed
for a month. The carers nursed her and then occupational therapists came regularly and got her walking again.
The staff and residents feel like a second family, the place is so relaxed. Mum has her hair done weekly on the premises. A chiropodist 6 weekly and her nails painted. The activity ladies are always thinking of different activities for the residents to do. In the nice weather, they can sit in the garden.
Mum has a lovely room. She has a good choice of food daily. If there is nothing Mum wants, the kitchen staff make her a salad.
Again I cannot fault Beane River View, Hertford.
10 August 2023
My aunt came to live at Beane River View in 2017 when her increasing frailty made it unsafe for her to remain in her own home.
The care she received was exemplary, staff were fully engaged with her and encouraged her to the best of her physical and mental ability. My aunt enjoyed chatting to them
(whilst she was still able).
As a family, we were always made welcome and encouraged to visit as often as we wanted. She was always well presented, hair done and nails painted - she was safe, happy and treated most fondly by the staff.
My aunt died on 24 June, at the grand old age of 102 - the oldest resident in the home. Following her funeral, her wake was held at Beane River View and staff were able to attend. On behalf of all our large family who are spread far and wide, who came together on the day - I say thank you to the care staff, for the wonderful buffet and last but not least to the manager, whose help and advice has been much appreciated.
Latest Reviews for Beane River View
03 March 2026
From my first meeting with the Care Home manager when I was looking for a suitable place to care for my elderly Uncle, I felt completely understood, reassured and full of hope, that he would have the safest, cared for environment that he could possibly have for the rest of his life. I'm grateful
every day that he is being so well looked after and understood..
02 March 2026
Every member of staff was kind, considerate, caring, friendly and efficient, nothing was too much trouble for the resident or family members no matter how busy the staff were and the atmosphere was always happy and cheerful so it was a pleasure to visit. The standard of care received right to the
end was excellent and greatly appreciated.
02 March 2026
I think highly of the care given at Beane River View. The home is always clean and the food is excellent. They always make a cake for my wife on her birthday which is always delicious.
I like the fact that at particular times of the year e.g. Christmas, the home is always brightly decorated to
reflect the occasion.
The Manager is particularly good and runs a good team.
26 February 2026
My mum has been a resident at Beane River View for a number of years now.
Although not the most luxurious of homes the important thing to us is that the staff are caring and professional, and our whole family are appreciative of the excellent care she receives.
23 February 2026
Wonderful care home .The important part is the care which is outstanding . Staff are kind caring and form real relationships with the residents . Our mother went on respite after 6 weeks she wanted to stay long term as she felt so well and cared for .
After a accident away from the home and long
Hospital stay , Beane river have helped us get her the care she needed to return to Beane river with extra support to allow our mum to recover as well as possible and she knows everyone looking after her cares about her welfare .
Food is good always something mum likes.
Mum does not have a en suite shower only toilet and sink but she likes her room where it is so just a star dropped for that to be fair .
Overall we are very happy ,
This is the second Quantum care home family have been in and I would recommend them .
Remember care is a two way street and if you work to find the right home and are part of your loved one's life within a care home your family member settles and is happy .
17 December 2025
Following on from my previous review I still have nothing but praise for this amazing care home. Beane River is so homely, relaxed and welcoming. It's like home from home. My dad is happy in the moment (anyone that knows dementia will understand this phrase) always so well cared for, respected,
treated with dignity, allowed an opinion and listened to. He has fantastic personal care, always looks smart, thanks to the carers time and patience and your lovely hairdresser too. Everyone is an individual and the residents likes, dislikes, needs etc are all catered for. All members of staff are personable, approachable, helpful and supportive not only of my dad but they're also there for family members too. I trust the carers 100% to look after my dad, they are all so genuinely caring and go above and beyond. When my dad is poorly they couldn't do any more for him, I'm so grateful of the care he receives. The food is great, lots of choice, there's outings & activities too.
27 November 2025
my wife has now been a resident at Beane River View for the last 18 Months, I find the home clean, the staff very friendly, and I feel confident that Jean my wife is being well looked after and is safe.
21 November 2025
My father has been in Beane River view for 2 years and before he went in, I was obviously very worried and concerned for his welfare. However, all my concerns disappeared after getting to know the staff and the management there and seeing how much love, care and respect they show my father. I can
now finally sleep at night because I know he is being so well looked after. I can honestly say I cannot fault this care home and all their amazing staff. A massive thank you to everyone there who is doing such an amazing job
19 November 2025
mum has been in the home for 5 years and has been very happy and settled. In the past couple of months her health has deteriorated and the staff have been even more amazing with her They have gone above and beyond to take care of her and make sure she is comfortable and cared for. Cant thank
them enough. They have made a very emotional time easier for our whole family.
19 November 2025
My mum is a resident in beane river view in hertford and she recieves excellent care around the clock, she is very well looked after by all the staff. food is excellent as well as regular activities involving as many residents as possible.I have no complaits at all
29 September 2025
I am so pleased with the care my dad receives and for the help Dariusz (the manager) gave me to complete the attendance allowance form for dad.
04 September 2024
My husband has enjoyed his stay at Beane River View on each occasion. The staff are lovely, friendly and welcoming. Only issue has been around sorting a district nurse to visit but we think we may have cracked this going forward. Hope to have him back in later this year for his/my break.
27 February 2024
Wonderful, friendly staff.
Extremely caring.
Lots of activities and events during December for Christmas. Beautifully decorated for Christmas.
13 February 2024
Choosing Beane River View was prompted by several factors:
The manager's friendly welcome instantly put us at ease. His gentle interaction with residents during our first visit was an indication of his 'get involved' style.
He knew their names and more importantly, he was a familiar face. Their
response was such that they seemed happy, in a 'safe pair of hands'.
His approach reveals his background is actively in elderly care and is a 'lead by example' manager. (Big plus for us.)
Staff were genuinely friendly. Not just 'for show'. They interacted with residents (and each other!) like they wanted to be working there. (Another tick!)
Dementia is a journey. It's comforting knowing a care team understands this and is patient and willing to navigate a family through this process.
Staff are approachable, listen to and act on questions and actively encourage family involvement.
This is Mum's 'new home'. Trusting her 'extended family' to keep her safe, well and happy is what any family wants for their parent.
23 January 2024
Myself and my sister visited our mother a couple of times before Christmas and found her being included in group activities (singing and a party event with a singer). She was spoken to and offered food etc. and had been prepared for the event with a hair wash and nail varnish and dressed in nice
clothes. We generally felt that our mother was cared for fairly well and the carers talk to her in a way that shows they know what she likes. They use physical contact, e.g. holding her hands or putting an arm around her shoulders. They were using eye contact when talking to her and waited patiently for her responses.
There were times when she may have been left without attention for longer than might be ideal and the carers seemed distracted or even engrossed in their phones rather than focussing on the moment, but overall we feel that they do a good job with our mother's limited communication and involvement with activities. She certainly responds to them with smiles and seems happy.
22 January 2024
They are very accommodating for Dad, as he isn’t the easiest person, always trying to encourage him to do things, they do a great job. Trying to encourage him to eat the right stuff, has a bit of an issue with food, there’s a lot Dad doesn’t like.
18 January 2024
I am happy with the overall care that my father receives. The cleanliness is good and the room is well-designed. The staffing levels also seem to be good. The only comment I would make is there doesn't seem to be too much activity organised when I visit. Although I have been to a couple of events
that are fun and well-organised. The only other comment I would make is that there seems to be a lot of food waste and I don't understand why so much food is prepared.
18 January 2024
I have come to believe that my mother is in the best place for her. The caring staff are well-intentioned, good-humoured and generally responsive to her needs. The administrative staff are likewise pleasant and willing to help and to keep me informed.
07 November 2023
My 99 year old mother has been a resident for 15 months and still is. I can only say that my mother couldn't be in a better place. The staff are amazing, from the cleaners/carers/activity ladies/kitchen staff and office staff.
Not forgetting maintenance!
Last December, Mum had a fall, was in bed
for a month. The carers nursed her and then occupational therapists came regularly and got her walking again.
The staff and residents feel like a second family, the place is so relaxed. Mum has her hair done weekly on the premises. A chiropodist 6 weekly and her nails painted. The activity ladies are always thinking of different activities for the residents to do. In the nice weather, they can sit in the garden.
Mum has a lovely room. She has a good choice of food daily. If there is nothing Mum wants, the kitchen staff make her a salad.
Again I cannot fault Beane River View, Hertford.
10 August 2023
My aunt came to live at Beane River View in 2017 when her increasing frailty made it unsafe for her to remain in her own home.
The care she received was exemplary, staff were fully engaged with her and encouraged her to the best of her physical and mental ability. My aunt enjoyed chatting to them
(whilst she was still able).
As a family, we were always made welcome and encouraged to visit as often as we wanted. She was always well presented, hair done and nails painted - she was safe, happy and treated most fondly by the staff.
My aunt died on 24 June, at the grand old age of 102 - the oldest resident in the home. Following her funeral, her wake was held at Beane River View and staff were able to attend. On behalf of all our large family who are spread far and wide, who came together on the day - I say thank you to the care staff, for the wonderful buffet and last but not least to the manager, whose help and advice has been much appreciated.