Submit a Review for Charnwood Care Home
24 Station Road, Carlton, Nottingham, NG4 3AX
View full details of Charnwood Care HomeLatest Reviews for Charnwood Care Home
19 March 2026
Mum moved into Charnwood in October , the staff support and care has ensured her needs are all met very well .
As time has progressed she has become a less distressed and anxious person than she was at home and she appears to be settling in happily.
There seems to be good staffing levels at all
times, ensuring that residents have good care and there are always senior staff available to discuss Mum's care if needed.
Communication from Charnwood is also very good, I am kept informed of any changes and of upcoming activities in the home.
The rooms are a little basic, but very clean and well maintained.
All in all we are very pleased with Mum's new home and feel reassured that she is well cared for.
05 March 2026
The staff in Charnwood , from domestic to nurses do seem to really care about their residents. They are gentle, cajoling and clearly understand each residents needs. My only sugguestion for improvement would be to do up the garden area and then use it during good weather for the residents.
13 February 2026
I visited my brother on Tuesday 27th January. His room was clean and tidy and warm. He needed a haircut which I had previously requested about 2 weeks ago and it still hadn't been done. His teeth needed cleaning too. But he does sometimes be very aggressive and refuse some care. The staff are very
friendly and welcoming. Overall I am satisfied with the care he receives.
23 January 2026
My experience with Charnwood Care Home has been super positive. So well run. Staff so caring and very attentive to the needs of my dad. The care home have settled my dad so easily into life there. My worries have been instantly eased my dad is so well cared for. Excellent.
05 January 2026
My husband could not hold a cup to drink, use a knife & fork to eat or speak sensibly. Thanks to the dedication of all your staff I have now got my husband back. I cannot praise Charnwood Care Home high enough.
15 December 2025
I am very please with all the care that is given to my daughter. The management, and all of the staff do excellent work with all the resident that live in the care home.
07 October 2024
New staff uniforms are smart/branded. Table decorations are lovely and welcoming. Staff polite and friendly. Most of all, dad's happy and likes all staff. As a family, dad is well cared for and popular. Care and medical needs well met. Thank you all as appreciated so much.
07 October 2024
Grandad is happy and content here. Staff are always welcoming, polite and go above and beyond. The tables are always set up and presented lovely.
24 September 2024
On arrival was greeted, very friendly with a surprise cup of tea and biscuits! Lovely atmosphere in care home. Observed care and attention to residents. Would recommend Charnwood Care Home as exceptional in its upkeep of the home, both inside and outside.
09 April 2024
A resident peed on the fish tank, I watched him do it. A carer came over and placed the resident in a chair after I pointed it out to a couple of carers, the carer then walked away the poor guy had urine all down his joggers. The carer came back with what looked like a dry mop no bucket, smudged the
urine over the nice clean carpet and walked away with the mop dripping bodily fluids all over the floor. A cleaner then appeared and said the mop had disinfectant on it, really because all I could smell was wee. She said all you will be able to smell now is disinfectant. My reply, really and what about the poor man still sat in dirty wet clothing. The cleaner made a suggestion that someone take the resident to be changed, which should have been down to the carer to do before running off for the mop. Not one person cleaned the chair with the bodily fluids on though. Does anyone at this home receive training? What very poor performance.
11 January 2024
My mum has been here since the end of October 23. It was devastating to have to move her out of her home, but the staff have settled her in so quickly, I’m astounded.
Despite having Alzheimer’s, she tells us regularly she is happy and settled and everyone is kind and most importantly she feels
safe.
I cannot thank everyone enough, you made the transition so easy and have all been wonderful with Mum.
Charnwood is clean, homely, welcoming and friendly.
07 September 2023
It is always clean and fresh.
07 September 2023
Since coming here my life has changed. I enjoy being here. The staff are amazing, so glad I was sent here. The food is amazing.
24 August 2023
Residents are well looked afters, always look clean and fresh. Good many, good variety. Staff are really good. Rooms are always clean and fresh but would look nice with some cheerful duvet covers. A wonderful nursing home, everyone should be so proud. Five-star.
05 January 2023
My father receives excellent care. I am always kept informed of any incidents and am safe in the knowledge that he is secure and well looked after.
05 January 2023
Charnwood's nursing and care home staff and management are all courteous and pleasant. My sister is treated with respect and kindness.
05 January 2023
Always find the staff caring, friendly and helpful. Nothing is too much trouble.
My dad feels safe - we know he's being looked after.
16 June 2022
On our first visit (my wife and I) we were delighted with the welcome from the staff, the clean, light, and fresh air ambience of the home.
My aunty has dementia but is still full of her old personality and characteristics. The kindly and attentive staff encourage her to be herself: Fortunately,
she is fairly active and insists on walking around without a stick but always under the watchful eye of the staff. In good weather, a keen gardener in her day, she visits the home's own garden.
She told us she likes her bed and her room is a happy, contented looking place with personal mementoes from her own home.
12 April 2022
Settled in very well. Likes the staff and food very much. Looked after well. Left far better than she was on admission.
22 July 2021
The staff are very helpful, kind, very easy to talk to, have been a great help to us and our son.
Latest Reviews for Charnwood Care Home
19 March 2026
Mum moved into Charnwood in October , the staff support and care has ensured her needs are all met very well .
As time has progressed she has become a less distressed and anxious person than she was at home and she appears to be settling in happily.
There seems to be good staffing levels at all
times, ensuring that residents have good care and there are always senior staff available to discuss Mum's care if needed.
Communication from Charnwood is also very good, I am kept informed of any changes and of upcoming activities in the home.
The rooms are a little basic, but very clean and well maintained.
All in all we are very pleased with Mum's new home and feel reassured that she is well cared for.
05 March 2026
The staff in Charnwood , from domestic to nurses do seem to really care about their residents. They are gentle, cajoling and clearly understand each residents needs. My only sugguestion for improvement would be to do up the garden area and then use it during good weather for the residents.
13 February 2026
I visited my brother on Tuesday 27th January. His room was clean and tidy and warm. He needed a haircut which I had previously requested about 2 weeks ago and it still hadn't been done. His teeth needed cleaning too. But he does sometimes be very aggressive and refuse some care. The staff are very
friendly and welcoming. Overall I am satisfied with the care he receives.
23 January 2026
My experience with Charnwood Care Home has been super positive. So well run. Staff so caring and very attentive to the needs of my dad. The care home have settled my dad so easily into life there. My worries have been instantly eased my dad is so well cared for. Excellent.
05 January 2026
My husband could not hold a cup to drink, use a knife & fork to eat or speak sensibly. Thanks to the dedication of all your staff I have now got my husband back. I cannot praise Charnwood Care Home high enough.
15 December 2025
I am very please with all the care that is given to my daughter. The management, and all of the staff do excellent work with all the resident that live in the care home.
07 October 2024
New staff uniforms are smart/branded. Table decorations are lovely and welcoming. Staff polite and friendly. Most of all, dad's happy and likes all staff. As a family, dad is well cared for and popular. Care and medical needs well met. Thank you all as appreciated so much.
07 October 2024
Grandad is happy and content here. Staff are always welcoming, polite and go above and beyond. The tables are always set up and presented lovely.
24 September 2024
On arrival was greeted, very friendly with a surprise cup of tea and biscuits! Lovely atmosphere in care home. Observed care and attention to residents. Would recommend Charnwood Care Home as exceptional in its upkeep of the home, both inside and outside.
09 April 2024
A resident peed on the fish tank, I watched him do it. A carer came over and placed the resident in a chair after I pointed it out to a couple of carers, the carer then walked away the poor guy had urine all down his joggers. The carer came back with what looked like a dry mop no bucket, smudged the
urine over the nice clean carpet and walked away with the mop dripping bodily fluids all over the floor. A cleaner then appeared and said the mop had disinfectant on it, really because all I could smell was wee. She said all you will be able to smell now is disinfectant. My reply, really and what about the poor man still sat in dirty wet clothing. The cleaner made a suggestion that someone take the resident to be changed, which should have been down to the carer to do before running off for the mop. Not one person cleaned the chair with the bodily fluids on though. Does anyone at this home receive training? What very poor performance.
11 January 2024
My mum has been here since the end of October 23. It was devastating to have to move her out of her home, but the staff have settled her in so quickly, I’m astounded.
Despite having Alzheimer’s, she tells us regularly she is happy and settled and everyone is kind and most importantly she feels
safe.
I cannot thank everyone enough, you made the transition so easy and have all been wonderful with Mum.
Charnwood is clean, homely, welcoming and friendly.
07 September 2023
It is always clean and fresh.
07 September 2023
Since coming here my life has changed. I enjoy being here. The staff are amazing, so glad I was sent here. The food is amazing.
24 August 2023
Residents are well looked afters, always look clean and fresh. Good many, good variety. Staff are really good. Rooms are always clean and fresh but would look nice with some cheerful duvet covers. A wonderful nursing home, everyone should be so proud. Five-star.
05 January 2023
My father receives excellent care. I am always kept informed of any incidents and am safe in the knowledge that he is secure and well looked after.
05 January 2023
Charnwood's nursing and care home staff and management are all courteous and pleasant. My sister is treated with respect and kindness.
05 January 2023
Always find the staff caring, friendly and helpful. Nothing is too much trouble.
My dad feels safe - we know he's being looked after.
16 June 2022
On our first visit (my wife and I) we were delighted with the welcome from the staff, the clean, light, and fresh air ambience of the home.
My aunty has dementia but is still full of her old personality and characteristics. The kindly and attentive staff encourage her to be herself: Fortunately,
she is fairly active and insists on walking around without a stick but always under the watchful eye of the staff. In good weather, a keen gardener in her day, she visits the home's own garden.
She told us she likes her bed and her room is a happy, contented looking place with personal mementoes from her own home.
12 April 2022
Settled in very well. Likes the staff and food very much. Looked after well. Left far better than she was on admission.
22 July 2021
The staff are very helpful, kind, very easy to talk to, have been a great help to us and our son.