Submit a Review for Northcott House Residential Care and Nursing Home
Bury Hall Lane, Alverstoke, Gosport, PO12 2PP
View full details of Northcott House Residential Care and Nursing HomeLatest Reviews for Northcott House Residential Care and Nursing Home
05 March 2026
My partner spent 4 happy weeks at Northcott House, receiving excellent end of life care. The staff were all kind and compassionate and extremely friendly to myself who visited most days. He was treated with individual support, kindness, and respect. He had a complicated wound dressing twice a day
which was aways cleaned and dressed with clinical expertise. Meals were well made and varied and cleanliness of the home very good. Care staff were extremely kind alongside the expert clinical nurses. Many thanks for making his time so special before his passing
06 February 2026
Despite pleasant surroundings, this care home has serious failings in care, management, and ownership oversight.
We attended six meetings with management about my relative's care, yet nothing improved. Concerns were escalated to ownership, who failed to engage at all.
There were multiple GDPR
breaches involving residents, visitors, and carers. After exhausting internal routes, we had no option but to report the home to the CQC.
My relative was later admitted to hospital with dehydration, something that should never occur in a care setting. While in hospital, the home served notice by email, excluding those with medical Power of Attorney and failing to state a notice period.
The home claimed it could no longer meet my relative's needs, despite residents with greater needs remaining. This felt like an attempt to silence continued concerns.
There are good carers here, but many are leaving due to poor management.
05 February 2026
I have noticed a fantastic increase of the cleanliness throughout the entire Care home, but especially in my Mum's room. It is always clean, hygienic, and smells clean. When I visited Mum today (18/1/26), I noticed Mum's room. noticed had been reorganised to make more space, de-cluttered, cleaned to
an. Immaculate standard. Very Impressive. Thank you.
26 January 2026
My mother Rita was in Northcott House Gosport for over a year. There service and care are excellent, the staff are so caring they really look after you. Thank you for you support in this difficult time we had.
13 January 2026
Mum was a resident of Northcott House for a little more than a year and sadly passed away recently. I am very grateful for the kind and compassionate care shown mum by all the staff, as well as the kindness shown to myself and other family members. Nothing is too much trouble for them and they
endeavoured to fulfill our requests with a smile and genuine friendliness, we couldn't really have asked for more for our mum at the end of her life.
18 December 2025
Northcott House appears to be a happy home. Every member of staff smiles and says hello to me when I visit. My relative is receiving excellent nursing care, with kindness and compassion. They keep me informed about my relative's health, and any concerns they have. The daily activities in the home
are very good, and appear to be enjoyed by everyone. The home is kept very clean, and it always smells nice. I highly recommend this home.
10 December 2025
My husband is looked after well and all his needs are met.
15 September 2025
My mother has been at Northcott for 2 1/2 years and in that time she has been cared for with patience and understanding and we will always be appreciative of the kindness and compassion shown especially in the last few weeks before her passing.
17 March 2025
Everywhere was very neat and tidy and smelled fresh and clean. Mum's room was very clean and tidy. The new portable indoor chair is much better than a wheelchair. We had pre-booked the 'Dining Room' and we valued the care that the carer working the morning had laid up the table beautifully for our
lunch. It all felt calm and all staff greeted us warmly as we walked past.
31 January 2025
Our father was admitted very recently and in the short time he has been at Northcott House Residential Care and Nursing Home, I have been touched at the care and kindness he has received from all the staff here. Everyone has made dad and the family welcome and nothing is too much trouble. Thank you
to you all!
13 January 2025
What a lovely bunch of people at Northcott House. My mother wasn't with them for long, unfortunately, but she was treated with dignity and respect even after passing away. Everybody that I came across, from the manager to the cleaners, were all very friendly and helpful and after Mum passed away I
was treated with compassion and was not made to rush to empty the room. Can not fault Northcott and would love to say a big thank you to all the staff mum may not have been with you for long, but it was a comfort to know she was being cared for in her last days.
06 January 2025
My wife has been a resident at Northcott House for 19 months. In that time I have seen a number of changes in the running of the home. It is now a warm and comfortable home with very good staff and facilities. There had been an issue with the lunchtime food not being as hot as it should have been.
Thanks to the management team of three particular staff members, the dining room is now very well organised and the food is hot and plentiful. Well done to all concerned.
26 July 2024
All staff are happy and obliging. Mum is very happy with her room, staff and food, but things are now improving in all areas, especially delivering her food hotter than it was. Any issues raised are addressed very efficiently by management.
16 July 2024
Everyone at Northcott House are lovely and friendly. The nurses and carers are very kind and caring, any problems are soon sorted by the deputy manager and manager. We are kept informed about any changes for the residents. We are always able to have a chat if we have any worries.
16 July 2024
All good.
10 July 2024
During the 20 months or so my husband was resident in Northcott House. He was treated with kindness, gentleness, respect, dignity and patience. He was not always the easiest resident due to his illness. I could visit at any time and was always made welcome by the carers and other staff who always
had a smile. I was phoned if anything was amiss, likewise if he had a particularly good day. If I have a question about the care at any time it was dealt with quickly and rectified. I believe my husband was happy at Northcott as was I. Northcott stuck me as a happy and friendly home.
01 July 2024
My mother chose this home herself after visiting various others. She is well cared for in every aspect, she is happy and feels secure. We find the staff very kind and helpful and nothing is too much trouble for them. The home is clean, tidy with lots to stimulate the residents if they want to join
in. If we have a problem with any aspect of Mum's care, it is swiftly dealt with.
26 June 2024
Northcott House is located in a lovely quiet area with a nice open space/green and it also has a garden.
It has a very homely atmosphere and everyone is very friendly. All the staff who work at Northcott make you feel welcome and are always happy to see you.
From day one Dad was treated with
kindness and respect and he settled in well. The care he receives has been fantastic. The carers nurses entertainment staff and management all look after Dad. And we are always kept informed with anything and we can always ask if we have any questions.
Dad has enjoyed his food and he has been eating very well. They have a lovely big dining room and conservatory. All the kitchen staff are lovely and work very hard. Everyone who works at Northcott including laundry and maintenance and admin are always friendly and polite and helpful.
We are pleased that Dad has settled and that he is being cared for well.
13 June 2024
My mum is very happy and well cared for both physically and mentally. The staff are kind, caring and happy. The new manager and deputy has made a positive impact on residents' experience, environment and clearly care for the residents' and staff's wellbeing.
04 June 2024
My dad has been at Northcott since early 2024 and we as a family are very pleased with the care and compassion shown to him each day. The care and nursing team engage with my dad with his humour and wit and nothing is too much trouble. His room is kept clean and his needs are met with empathy and
understanding. Thank you to all the team at Northcott.
Latest Reviews for Northcott House Residential Care and Nursing Home
05 March 2026
My partner spent 4 happy weeks at Northcott House, receiving excellent end of life care. The staff were all kind and compassionate and extremely friendly to myself who visited most days. He was treated with individual support, kindness, and respect. He had a complicated wound dressing twice a day
which was aways cleaned and dressed with clinical expertise. Meals were well made and varied and cleanliness of the home very good. Care staff were extremely kind alongside the expert clinical nurses. Many thanks for making his time so special before his passing
06 February 2026
Despite pleasant surroundings, this care home has serious failings in care, management, and ownership oversight.
We attended six meetings with management about my relative's care, yet nothing improved. Concerns were escalated to ownership, who failed to engage at all.
There were multiple GDPR
breaches involving residents, visitors, and carers. After exhausting internal routes, we had no option but to report the home to the CQC.
My relative was later admitted to hospital with dehydration, something that should never occur in a care setting. While in hospital, the home served notice by email, excluding those with medical Power of Attorney and failing to state a notice period.
The home claimed it could no longer meet my relative's needs, despite residents with greater needs remaining. This felt like an attempt to silence continued concerns.
There are good carers here, but many are leaving due to poor management.
05 February 2026
I have noticed a fantastic increase of the cleanliness throughout the entire Care home, but especially in my Mum's room. It is always clean, hygienic, and smells clean. When I visited Mum today (18/1/26), I noticed Mum's room. noticed had been reorganised to make more space, de-cluttered, cleaned to
an. Immaculate standard. Very Impressive. Thank you.
26 January 2026
My mother Rita was in Northcott House Gosport for over a year. There service and care are excellent, the staff are so caring they really look after you. Thank you for you support in this difficult time we had.
13 January 2026
Mum was a resident of Northcott House for a little more than a year and sadly passed away recently. I am very grateful for the kind and compassionate care shown mum by all the staff, as well as the kindness shown to myself and other family members. Nothing is too much trouble for them and they
endeavoured to fulfill our requests with a smile and genuine friendliness, we couldn't really have asked for more for our mum at the end of her life.
18 December 2025
Northcott House appears to be a happy home. Every member of staff smiles and says hello to me when I visit. My relative is receiving excellent nursing care, with kindness and compassion. They keep me informed about my relative's health, and any concerns they have. The daily activities in the home
are very good, and appear to be enjoyed by everyone. The home is kept very clean, and it always smells nice. I highly recommend this home.
10 December 2025
My husband is looked after well and all his needs are met.
15 September 2025
My mother has been at Northcott for 2 1/2 years and in that time she has been cared for with patience and understanding and we will always be appreciative of the kindness and compassion shown especially in the last few weeks before her passing.
17 March 2025
Everywhere was very neat and tidy and smelled fresh and clean. Mum's room was very clean and tidy. The new portable indoor chair is much better than a wheelchair. We had pre-booked the 'Dining Room' and we valued the care that the carer working the morning had laid up the table beautifully for our
lunch. It all felt calm and all staff greeted us warmly as we walked past.
31 January 2025
Our father was admitted very recently and in the short time he has been at Northcott House Residential Care and Nursing Home, I have been touched at the care and kindness he has received from all the staff here. Everyone has made dad and the family welcome and nothing is too much trouble. Thank you
to you all!
13 January 2025
What a lovely bunch of people at Northcott House. My mother wasn't with them for long, unfortunately, but she was treated with dignity and respect even after passing away. Everybody that I came across, from the manager to the cleaners, were all very friendly and helpful and after Mum passed away I
was treated with compassion and was not made to rush to empty the room. Can not fault Northcott and would love to say a big thank you to all the staff mum may not have been with you for long, but it was a comfort to know she was being cared for in her last days.
06 January 2025
My wife has been a resident at Northcott House for 19 months. In that time I have seen a number of changes in the running of the home. It is now a warm and comfortable home with very good staff and facilities. There had been an issue with the lunchtime food not being as hot as it should have been.
Thanks to the management team of three particular staff members, the dining room is now very well organised and the food is hot and plentiful. Well done to all concerned.
26 July 2024
All staff are happy and obliging. Mum is very happy with her room, staff and food, but things are now improving in all areas, especially delivering her food hotter than it was. Any issues raised are addressed very efficiently by management.
16 July 2024
Everyone at Northcott House are lovely and friendly. The nurses and carers are very kind and caring, any problems are soon sorted by the deputy manager and manager. We are kept informed about any changes for the residents. We are always able to have a chat if we have any worries.
16 July 2024
All good.
10 July 2024
During the 20 months or so my husband was resident in Northcott House. He was treated with kindness, gentleness, respect, dignity and patience. He was not always the easiest resident due to his illness. I could visit at any time and was always made welcome by the carers and other staff who always
had a smile. I was phoned if anything was amiss, likewise if he had a particularly good day. If I have a question about the care at any time it was dealt with quickly and rectified. I believe my husband was happy at Northcott as was I. Northcott stuck me as a happy and friendly home.
01 July 2024
My mother chose this home herself after visiting various others. She is well cared for in every aspect, she is happy and feels secure. We find the staff very kind and helpful and nothing is too much trouble for them. The home is clean, tidy with lots to stimulate the residents if they want to join
in. If we have a problem with any aspect of Mum's care, it is swiftly dealt with.
26 June 2024
Northcott House is located in a lovely quiet area with a nice open space/green and it also has a garden.
It has a very homely atmosphere and everyone is very friendly. All the staff who work at Northcott make you feel welcome and are always happy to see you.
From day one Dad was treated with
kindness and respect and he settled in well. The care he receives has been fantastic. The carers nurses entertainment staff and management all look after Dad. And we are always kept informed with anything and we can always ask if we have any questions.
Dad has enjoyed his food and he has been eating very well. They have a lovely big dining room and conservatory. All the kitchen staff are lovely and work very hard. Everyone who works at Northcott including laundry and maintenance and admin are always friendly and polite and helpful.
We are pleased that Dad has settled and that he is being cared for well.
13 June 2024
My mum is very happy and well cared for both physically and mentally. The staff are kind, caring and happy. The new manager and deputy has made a positive impact on residents' experience, environment and clearly care for the residents' and staff's wellbeing.
04 June 2024
My dad has been at Northcott since early 2024 and we as a family are very pleased with the care and compassion shown to him each day. The care and nursing team engage with my dad with his humour and wit and nothing is too much trouble. His room is kept clean and his needs are met with empathy and
understanding. Thank you to all the team at Northcott.