Submit a Review for Willow Court Care Home
Croft Lane, Cherry Willingham, Lincoln, LN3 4JW
View full details of Willow Court Care HomeLatest Reviews for Willow Court Care Home
23 June 2026
The staff have always been friendly, caring and respectful towards my mum and family.
They ensure that mum joins in all the activities, eat well and feels safe and secure.
Overtime the staff have got to know mum's likes and dislikes and are able to spot early if she is starting to be unwell and
respond quickly.
I would be happy to recommend Willow Court.
17 June 2026
Excellent in every way. Thank you for all the kindness you have given.
17 June 2026
I'm very happy with the care Joye is receiving since coming to Willow Court. I have been kept informed of any issues or medication changes and the staff are all very friendly and approachable and have developed good relationships with Joye.
Many have gone out of their wat to make sure she is happy.
I have no compliants at all.
12 June 2026
Willow court staff ,carers seniors cleaners continue to come up trumps every time. My father who has many needs is cared for beyond my expectations. He has been a resident for over 4 years now . He is continually monitored and medication adjusted perfectly.
I can honestly say He is in the best
place for his needs. So I am very thankful to all the staff involved.
12 June 2026
Dad has been at Willow Court for over a year now and has settled extremely well. The staff have taken time to get to know him and his ways. They are very pragmatic in their approach as Dad can sometimes be stubborn about his wants and needs. The staff manage him well and he is never .'pushed' to do
something he doesn't want to do. I have seen nothing but care and compassion by the staff. His care is administered and planned with his best interests at the forefront.
Communication is good.
Meals are good.
Occasionally if I have asked for his floor to have an additional clean if he spills his drinks or been incontinent this has been done promptly.
Willow Court is most definitely Dad's safe space! I am more than happy with his care.
12 June 2026
Overall experience at Willow Court is great. There have been noticeable positive improvements since the new manager has been here at the home. The staff are very friendly, helpful and kind to the residents. If I have ever had an issue which has needed to be discussed and resolved, I always find that
it is easy to approach the relevant person and have a conversation. Overall, very happy with Mum residing here.
12 June 2026
Lovely, well-kept care home, very well maintained. All staff are very caring and approachable. They are there to support the family as well as the residents. Care is second to none. Staff are always willing to help and very approachable. Willow Court will always be first choice.
01 June 2026
My Mum recently spent four weeks in respite at Willow Court.
The good things
The staff were friendly and always on the go.
The food looked appetizing
The room, although small, was clean and well kept
The residents' lounge was cosy with lots of comfy looking chairs
The not so good things
Mum
was left in her wheelchair, despite having the ability, with assistance, to transfer to a comfortable chair
Instructions were not followed regarding elevation of Mum's legs when sat, despite this being mentioned on admission and again 2 days later.
No communication was made to me as POA prior to a new medication being iintroduced to Mum'
s suite of drugs. This drug has now been stopped by regular GP.
On the day I collected her, my Mum smelt strongly of stale urine.
One thing that I would like to see the home address is, the attaching of an laminated A4 sheet of paper with the resident's name on to the side of the wheelchair. I thought this undignified. Surely something more discreet could be used?
06 February 2026
Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.
Would like to see more proactivity rather than reactivity.
04 February 2026
My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management
has listened to my info on these matters and things are a lot better.
01 May 2025
Staff extraordinary, very good and caring.
04 April 2025
I am very satisfied with how my wife is looked after. I come every day & the staff have always been good to me as well.
I couldn't look after her at home but she is well looked after here and safe.
08 January 2025
I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and
activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.
30 September 2024
Willow Court always has a buzz about it whenever I visit my mother. Mum has stayed in a number of care homes in the Lincoln area (on a respite basis), though these did not possess the busy, yet pleasant vibe of Willow Court. All the staff I have met are polite and helpful. My mother tells me the
food is good and generous portions too! Mum's room looks clean and tidy each time I visit.
The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!
27 August 2024
All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.
21 May 2024
My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my
family do and will continue to recommend Willow Court to anyone we can.
17 April 2024
Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son
did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.
08 March 2024
I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is
in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.
27 July 2023
My sister came in before she died (thank God). She was in hospital before and did not do well.
When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers,
activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.
26 July 2023
Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.
Latest Reviews for Willow Court Care Home
23 June 2026
The staff have always been friendly, caring and respectful towards my mum and family.
They ensure that mum joins in all the activities, eat well and feels safe and secure.
Overtime the staff have got to know mum's likes and dislikes and are able to spot early if she is starting to be unwell and
respond quickly.
I would be happy to recommend Willow Court.
17 June 2026
Excellent in every way. Thank you for all the kindness you have given.
17 June 2026
I'm very happy with the care Joye is receiving since coming to Willow Court. I have been kept informed of any issues or medication changes and the staff are all very friendly and approachable and have developed good relationships with Joye.
Many have gone out of their wat to make sure she is happy.
I have no compliants at all.
12 June 2026
Willow court staff ,carers seniors cleaners continue to come up trumps every time. My father who has many needs is cared for beyond my expectations. He has been a resident for over 4 years now . He is continually monitored and medication adjusted perfectly.
I can honestly say He is in the best
place for his needs. So I am very thankful to all the staff involved.
12 June 2026
Dad has been at Willow Court for over a year now and has settled extremely well. The staff have taken time to get to know him and his ways. They are very pragmatic in their approach as Dad can sometimes be stubborn about his wants and needs. The staff manage him well and he is never .'pushed' to do
something he doesn't want to do. I have seen nothing but care and compassion by the staff. His care is administered and planned with his best interests at the forefront.
Communication is good.
Meals are good.
Occasionally if I have asked for his floor to have an additional clean if he spills his drinks or been incontinent this has been done promptly.
Willow Court is most definitely Dad's safe space! I am more than happy with his care.
12 June 2026
Overall experience at Willow Court is great. There have been noticeable positive improvements since the new manager has been here at the home. The staff are very friendly, helpful and kind to the residents. If I have ever had an issue which has needed to be discussed and resolved, I always find that
it is easy to approach the relevant person and have a conversation. Overall, very happy with Mum residing here.
12 June 2026
Lovely, well-kept care home, very well maintained. All staff are very caring and approachable. They are there to support the family as well as the residents. Care is second to none. Staff are always willing to help and very approachable. Willow Court will always be first choice.
01 June 2026
My Mum recently spent four weeks in respite at Willow Court.
The good things
The staff were friendly and always on the go.
The food looked appetizing
The room, although small, was clean and well kept
The residents' lounge was cosy with lots of comfy looking chairs
The not so good things
Mum
was left in her wheelchair, despite having the ability, with assistance, to transfer to a comfortable chair
Instructions were not followed regarding elevation of Mum's legs when sat, despite this being mentioned on admission and again 2 days later.
No communication was made to me as POA prior to a new medication being iintroduced to Mum'
s suite of drugs. This drug has now been stopped by regular GP.
On the day I collected her, my Mum smelt strongly of stale urine.
One thing that I would like to see the home address is, the attaching of an laminated A4 sheet of paper with the resident's name on to the side of the wheelchair. I thought this undignified. Surely something more discreet could be used?
06 February 2026
Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.
Would like to see more proactivity rather than reactivity.
04 February 2026
My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management
has listened to my info on these matters and things are a lot better.
01 May 2025
Staff extraordinary, very good and caring.
04 April 2025
I am very satisfied with how my wife is looked after. I come every day & the staff have always been good to me as well.
I couldn't look after her at home but she is well looked after here and safe.
08 January 2025
I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and
activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.
30 September 2024
Willow Court always has a buzz about it whenever I visit my mother. Mum has stayed in a number of care homes in the Lincoln area (on a respite basis), though these did not possess the busy, yet pleasant vibe of Willow Court. All the staff I have met are polite and helpful. My mother tells me the
food is good and generous portions too! Mum's room looks clean and tidy each time I visit.
The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!
27 August 2024
All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.
21 May 2024
My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my
family do and will continue to recommend Willow Court to anyone we can.
17 April 2024
Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son
did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.
08 March 2024
I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is
in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.
27 July 2023
My sister came in before she died (thank God). She was in hospital before and did not do well.
When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers,
activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.
26 July 2023
Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.