Submit a Review for Willow Court Care Home
Croft Lane, Cherry Willingham, Lincoln, LN3 4JW
View full details of Willow Court Care HomeLatest Reviews for Willow Court Care Home
06 February 2026
Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.
Would like to see more proactivity rather than reactivity.
04 February 2026
My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management
has listened to my info on these matters and things are a lot better.
29 January 2026
The care my father receives is second to none. It is a pleasure ti visit him and see him happy and relaxed.
If there is ever a concern or a need, the management + staff contact me in good time. His room is decorated very nicely and is kept clean and tidy.
He couldn't be in a better place in my
opinion, Thank you.
01 May 2025
Staff extraordinary, very good and caring.
04 April 2025
I am very satisfied with how my wife is looked after. I come every day & the staff have always been good to me as well.
I couldn't look after her at home but she is well looked after here and safe.
08 January 2025
I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and
activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.
30 September 2024
Willow Court always has a buzz about it whenever I visit my mother. Mum has stayed in a number of care homes in the Lincoln area (on a respite basis), though these did not possess the busy, yet pleasant vibe of Willow Court. All the staff I have met are polite and helpful. My mother tells me the
food is good and generous portions too! Mum's room looks clean and tidy each time I visit.
The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!
27 August 2024
All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.
21 May 2024
My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my
family do and will continue to recommend Willow Court to anyone we can.
17 April 2024
Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son
did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.
08 March 2024
I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is
in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.
27 July 2023
My sister came in before she died (thank God). She was in hospital before and did not do well.
When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers,
activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.
26 July 2023
Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.
06 June 2023
During my Mum's stay, my Father sadly passed away and the care and compassion shown by the manager and staff was excellent.
09 February 2023
Mum became a resident in 2020. Despite the Covid restrictions she quickly settled into her new home. Staff were very supportive with regards to family visiting and communicating any changes.
On 9 January 2023 Mum was put on end of life care. All the staff involved were kind, caring and
compassionate and provided a high standard of care.They supported our family during this time and we were able to spend time with her. She died very peacefully on 16 January. Thanks to all.
24 January 2023
My mother moved into Willow Court eleven years ago, so I have had a decade to witness how this home has performed. Throughout this time I have been continuously impressed by the level of care given to the residents. In those eleven years, a large percentage of staff have remained at Willow Court and
this is an indicator of stability which I feel is a good thing. Staff are happy and show love and commitment to those they are looking after. Mum died on the 8th of December, but she was loved by the staff until the end. I am so grateful to them.
30 September 2022
After a stressful and worrying time in the hospital, it was lovely to arrive at Willow Court and have my own room with peace and quiet. I have been included in all their activities, even as someone who is on respite care. All the staff are lovely and caring. I can eat in my room if I want or join
others in the dining room. The care is wonderful 24/7.
06 September 2022
My wife's dementia creates behaviour problems which have been handled with the most sympathy, tolerance and care. I have the greatest respect and gratitude to all at Willow Court.
02 September 2022
Friendly, supportive staff caring for my dad. Keeps me informed when I call. Updates me if any changes. Good atmosphere. Dad seems happy.
02 September 2022
My uncle is a resident and he has dementia. All of the staff have always been extremely caring and patient with him. Nothing is ever too much trouble and they all work so very hard. He, at present, is in bed due to his worsening condition and they feed him and make him as comfortable as possible. I
love the way he is made to feel safe and cared for and would highly recommend Willow Court.
Latest Reviews for Willow Court Care Home
06 February 2026
Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.
Would like to see more proactivity rather than reactivity.
04 February 2026
My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management
has listened to my info on these matters and things are a lot better.
29 January 2026
The care my father receives is second to none. It is a pleasure ti visit him and see him happy and relaxed.
If there is ever a concern or a need, the management + staff contact me in good time. His room is decorated very nicely and is kept clean and tidy.
He couldn't be in a better place in my
opinion, Thank you.
01 May 2025
Staff extraordinary, very good and caring.
04 April 2025
I am very satisfied with how my wife is looked after. I come every day & the staff have always been good to me as well.
I couldn't look after her at home but she is well looked after here and safe.
08 January 2025
I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and
activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.
30 September 2024
Willow Court always has a buzz about it whenever I visit my mother. Mum has stayed in a number of care homes in the Lincoln area (on a respite basis), though these did not possess the busy, yet pleasant vibe of Willow Court. All the staff I have met are polite and helpful. My mother tells me the
food is good and generous portions too! Mum's room looks clean and tidy each time I visit.
The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!
27 August 2024
All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.
21 May 2024
My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my
family do and will continue to recommend Willow Court to anyone we can.
17 April 2024
Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son
did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.
08 March 2024
I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is
in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.
27 July 2023
My sister came in before she died (thank God). She was in hospital before and did not do well.
When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers,
activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.
26 July 2023
Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.
06 June 2023
During my Mum's stay, my Father sadly passed away and the care and compassion shown by the manager and staff was excellent.
09 February 2023
Mum became a resident in 2020. Despite the Covid restrictions she quickly settled into her new home. Staff were very supportive with regards to family visiting and communicating any changes.
On 9 January 2023 Mum was put on end of life care. All the staff involved were kind, caring and
compassionate and provided a high standard of care.They supported our family during this time and we were able to spend time with her. She died very peacefully on 16 January. Thanks to all.
24 January 2023
My mother moved into Willow Court eleven years ago, so I have had a decade to witness how this home has performed. Throughout this time I have been continuously impressed by the level of care given to the residents. In those eleven years, a large percentage of staff have remained at Willow Court and
this is an indicator of stability which I feel is a good thing. Staff are happy and show love and commitment to those they are looking after. Mum died on the 8th of December, but she was loved by the staff until the end. I am so grateful to them.
30 September 2022
After a stressful and worrying time in the hospital, it was lovely to arrive at Willow Court and have my own room with peace and quiet. I have been included in all their activities, even as someone who is on respite care. All the staff are lovely and caring. I can eat in my room if I want or join
others in the dining room. The care is wonderful 24/7.
06 September 2022
My wife's dementia creates behaviour problems which have been handled with the most sympathy, tolerance and care. I have the greatest respect and gratitude to all at Willow Court.
02 September 2022
Friendly, supportive staff caring for my dad. Keeps me informed when I call. Updates me if any changes. Good atmosphere. Dad seems happy.
02 September 2022
My uncle is a resident and he has dementia. All of the staff have always been extremely caring and patient with him. Nothing is ever too much trouble and they all work so very hard. He, at present, is in bed due to his worsening condition and they feed him and make him as comfortable as possible. I
love the way he is made to feel safe and cared for and would highly recommend Willow Court.