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Willow Court Care Home

Croft Lane, Cherry Willingham, Lincoln, Lincolnshire LN3 4JW
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From the onset, the care given to my mum has been outstanding.Kate H(Daughter of Resident/Service User)
Willow Court Care Home, Lincoln
Willow Court Care Home, Lincoln
Willow Court Care Home, Lincoln

Willow Court Care Home, located in the picturesque village of Cherry Willingham, near Lincoln, provides personalised residential and residential dementia care to older people.

Each member of the professional care team is there to help you or your loved one settle into life at the home, striving to deliver the kindest possible care and supporting residents to lead their best possible life.

The professional care team at Willow Court take the...  

Care Provided by Willow Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,155
Residential Dementia CareFrom £1,160From £1,276

Contact Willow Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jess Hayes (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 1999
  • Number of floors: 1

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (2)

Willow Court Care Home Reviews (79)

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9.4

Willow Court Care Home has a Review Score of 9.4 (9.431) out of 10, based on 15 reviews in the last 2 years. Over all time Willow Court Care Home has 79 reviews.

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Showing 79 reviews matching selected criteria
Review from Pamela S (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience
The staff have always been friendly, caring and respectful towards my mum and family.
They ensure that mum joins in all the activities, eat well and feels safe and secure.
Overtime the staff have got to know mum's likes and dislikes and are able to spot early if she is starting to be unwell and respond quickly.

I would be happy to recommend Willow Court.

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Review from J K (Wife of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

Excellent in every way. Thank you for all the kindness you have given.

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Review from Rowena M (Daughter-in-law of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience
I'm very happy with the care Joye is receiving since coming to Willow Court. I have been kept informed of any issues or medication changes and the staff are all very friendly and approachable and have developed good relationships with Joye.

Many have gone out of their wat to make sure she is happy. I have no compliants at all.

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Review from E C (Son of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
Willow court staff ,carers seniors cleaners continue to come up trumps every time. My father who has many needs is cared for beyond my expectations. He has been a resident for over 4 years now . He is continually monitored and medication adjusted perfectly.

I can honestly say He is in the best place for his needs. So I am very thankful to all the staff involved.

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Review from T D (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
Dad has been at Willow Court for over a year now and has settled extremely well. The staff have taken time to get to know him and his ways. They are very pragmatic in their approach as Dad can sometimes be stubborn about his wants and needs. The staff manage him well and he is never .'pushed' to do something he doesn't want to do. I have seen nothing but care and compassion by the staff. His care is administered and planned with his best interests at the forefront.
Communication is good.
Meals are good.
Occasionally if I have asked for his floor to have an additional clean if he spills his drinks or been incontinent this has been done promptly.

Willow Court is most definitely Dad's safe space! I am more than happy with his care.

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Review from K G (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Overall experience at Willow Court is great. There have been noticeable positive improvements since the new manager has been here at the home. The staff are very friendly, helpful and kind to the residents. If I have ever had an issue which has needed to be discussed and resolved, I always find that it is easy to approach the relevant person and have a conversation. Overall, very happy with Mum residing here.

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Review from D B (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Lovely, well-kept care home, very well maintained. All staff are very caring and approachable. They are there to support the family as well as the residents. Care is second to none. Staff are always willing to help and very approachable. Willow Court will always be first choice.

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Review from Rosemarie S (Daughter of Resident) published on 1 June 2026 Submitted via Website
Overall Experience
My Mum recently spent four weeks in respite at Willow Court.
The good things
The staff were friendly and always on the go.
The food looked appetizing
The room, although small, was clean and well kept
The residents' lounge was cosy with lots of comfy looking chairs
The not so good things
Mum was left in her wheelchair, despite having the ability, with assistance, to transfer to a comfortable chair
Instructions were not followed regarding elevation of Mum's legs when sat, despite this being mentioned on admission and again 2 days later.
No communication was made to me as POA prior to a new medication being iintroduced to Mum'
s suite of drugs. This drug has now been stopped by regular GP.
On the day I collected her, my Mum smelt strongly of stale urine.

One thing that I would like to see the home address is, the attaching of an laminated A4 sheet of paper with the resident's name on to the side of the wheelchair. I thought this undignified. Surely something more discreet could be used?

Reply from Julie Caygill, Hospital Liaison Team Administrator at Willow Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We were happy to hear of your positive experience with staff, food and the environment but it is unfortunate you left without resolution to your concerns. If you would like to contact the home to discuss the issues raised, we would be happy to investigate these for you and provide reassurance.

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Review from A G (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience
Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.

Would like to see more proactivity rather than reactivity.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Willow Court Care Home

Thank you for taking the time to share your feedback about Willow Court Care Home. We are very sorry to hear that your mum has sometimes experienced delays with her call bell and that our approach has not always felt as proactive as it should be. Providing timely, attentive support is very...  

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Review from Tim B (Son of Resident) published on 4 February 2026 Submitted via Postal Card
Overall Experience

My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management has listened to my info on these matters and things are a lot better.

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Review from B W (Husband of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

Staff extraordinary, very good and caring.

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Review from D H (Husband of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience
I am very satisfied with how my wife is looked after. I come every day & the staff have always been good to me as well.

I couldn't look after her at home but she is well looked after here and safe.

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Review from F H (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.

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Review from S L (Son of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience
Willow Court always has a buzz about it whenever I visit my mother. Mum has stayed in a number of care homes in the Lincoln area (on a respite basis), though these did not possess the busy, yet pleasant vibe of Willow Court. All the staff I have met are polite and helpful. My mother tells me the food is good and generous portions too! Mum's room looks clean and tidy each time I visit.

The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!

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Review from Maxine G (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card
Overall Experience

All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.

Reply from Clare Sheehan, Careline Advisor at Willow Court Care Home

Thank you for your lovely comments regarding Willow Court care home. Our staffing levels in the home are reviewed on a monthly basis using a resident dependency tool against the occupancy. This identifies the number of staff that we require to take care of the residents in the home. Should you have...  

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Review from L D (Granddaughter of Resident) published on 21 May 2024 Submitted via Website
Overall Experience

My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my family do and will continue to recommend Willow Court to anyone we can.

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Review from E R (Daughter of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Willow Court Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Please be assured that as an organisation, we take any concerns raised very seriously. We pride ourselves on being transparent and we work closely with our stakeholders for the best outcomes for...  

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Review from Joanne T (Friend of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.

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Review from S S (Sister of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience
My sister came in before she died (thank God). She was in hospital before and did not do well.

When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers, activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.

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Review from B H (Friend of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Willow Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Willow Court Care Home.

Meet the Team (1)

Jessica Hayes
Jessica HayesJob Title:Home Manager

“Kind care to me is making a difference to a resident’s life, seeing them happy and enjoying their life. It takes the smallest things to make a resident’s day.”

Frequently Asked Questions about Willow Court Care Home

What types of Care is Willow Court Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Willow Court Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Willow Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Willow Court Care Home to the centre of Lincoln?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Court Care Home to verify any information. View our terms and conditions. Willow Court Care Home has an Enhanced Service -more info.