
From the onset, the care given to my mum has been outstanding.Kate H(Daughter of Resident/Service User)



From the onset, the care given to my mum has been outstanding.Kate H(Daughter of Resident/Service User)



Willow Court Care Home, located in the picturesque village of Cherry Willingham, near Lincoln, provides personalised residential and residential dementia care to older people.
Each member of the professional care team is there to help you or your loved one settle into life at the home, striving to deliver the kindest possible care and supporting residents to lead their best possible life.
The professional care team at Willow Court take the...
Care Provided by Willow Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow Court Care Home for full pricing details and T&Cs.
Contact Willow Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jess Hayes (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 1999
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (2)
Willow Court Care Home Reviews (79)
Willow Court Care Home has a Review Score of 9.4 (9.431) out of 10, based on 15 reviews in the last 2 years.
Over all time Willow Court Care Home has 79 reviews.
They ensure that mum joins in all the activities, eat well and feels safe and secure.
Overtime the staff have got to know mum's likes and dislikes and are able to spot early if she is starting to be unwell and respond quickly.
I would be happy to recommend Willow Court.
Excellent in every way. Thank you for all the kindness you have given.
Many have gone out of their wat to make sure she is happy. I have no compliants at all.
I can honestly say He is in the best place for his needs. So I am very thankful to all the staff involved.
Communication is good.
Meals are good.
Occasionally if I have asked for his floor to have an additional clean if he spills his drinks or been incontinent this has been done promptly.
Willow Court is most definitely Dad's safe space! I am more than happy with his care.
Overall experience at Willow Court is great. There have been noticeable positive improvements since the new manager has been here at the home. The staff are very friendly, helpful and kind to the residents. If I have ever had an issue which has needed to be discussed and resolved, I always find that it is easy to approach the relevant person and have a conversation. Overall, very happy with Mum residing here.
Lovely, well-kept care home, very well maintained. All staff are very caring and approachable. They are there to support the family as well as the residents. Care is second to none. Staff are always willing to help and very approachable. Willow Court will always be first choice.
The good things
The staff were friendly and always on the go.
The food looked appetizing
The room, although small, was clean and well kept
The residents' lounge was cosy with lots of comfy looking chairs
The not so good things
Mum was left in her wheelchair, despite having the ability, with assistance, to transfer to a comfortable chair
Instructions were not followed regarding elevation of Mum's legs when sat, despite this being mentioned on admission and again 2 days later.
No communication was made to me as POA prior to a new medication being iintroduced to Mum'
s suite of drugs. This drug has now been stopped by regular GP.
On the day I collected her, my Mum smelt strongly of stale urine.
One thing that I would like to see the home address is, the attaching of an laminated A4 sheet of paper with the resident's name on to the side of the wheelchair. I thought this undignified. Surely something more discreet could be used?
Thank you for your review, we value all feedback as this helps us to improve our service where required. We were happy to hear of your positive experience with staff, food and the environment but it is unfortunate you left without resolution to your concerns. If you would like to contact the home to discuss the issues raised, we would be happy to investigate these for you and provide reassurance.
Would like to see more proactivity rather than reactivity.
Thank you for taking the time to share your feedback about Willow Court Care Home. We are very sorry to hear that your mum has sometimes experienced delays with her call bell and that our approach has not always felt as proactive as it should be. Providing timely, attentive support is very...
My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management has listened to my info on these matters and things are a lot better.
Staff extraordinary, very good and caring.
I couldn't look after her at home but she is well looked after here and safe.
I had no experience of a care home previously and was extremely anxious and overwhelmed about everything but after talking with the manager and carers I was much more at ease about the whole process and felt I was listened to and was given all the information that informed me of routines and activities. The home felt welcoming, happy, caring and safe, everything that I wished for for my relative.
The activities team are brilliant and friendly, and importantly, the activities actually happen! Mum has been in other care homes that boast big sheets of activities - that never take place!
All the staff are amazing and look after us like family. My mum is very happy here, just sometimes there is not enough staff.
Thank you for your lovely comments regarding Willow Court care home. Our staffing levels in the home are reviewed on a monthly basis using a resident dependency tool against the occupancy. This identifies the number of staff that we require to take care of the residents in the home. Should you have...
My grandma has been living here for the past year or more. And we are completely thrilled with all of the staff and their care and consideration to Grandma. We’ve never had a bad word to say, and feel completely assured that Grandma is cared for and looked after with be utmost respect. Me and my family do and will continue to recommend Willow Court to anyone we can.
Major concerns for our mother here. Visited her one morning at 11 am. Mum was in her chair with no clothes on naked, crying with her teeth falling out. Told the staff in no uncertain terms but it took them 45 minutes to respond. We reported the home but they managed to cover it all up. The other son did not believe us. Matron rang us by mistake one night leaving us a message for the other son warning him to watch out, whatever that meant.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Please be assured that as an organisation, we take any concerns raised very seriously. We pride ourselves on being transparent and we work closely with our stakeholders for the best outcomes for...
I cannot thank the staff enough for the care given and consideration and kindness of my friend's needs. She myself and her family have been made to feel so welcome and my friend has said how home from home she feels. I cannot express how amazing the activities coordinator is, even when my friend is in her room they are having 1 to 1 with her. All staff and especially the manager are just amazing, thank you.
When she arrived at Willow Court Care Home her outlook was bleak. She overnight became the person we all loved, talking, laughing, etc. The care and compassion she received from management, carers, activities, etc. was beyond anything she had experienced before and we as a family thank you so so much.
Received a professional introduction to the care home. The resident was made very welcome and the staff went out of their way to include the resident in activities. Previously he had been unwilling to communicate. Allocated room, bright and cheerful. Staff were very attentive to his needs.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Willow Court Care Home.
Accreditations
There are no accreditations posted yet for Willow Court Care Home.
Meet the Team (1)

“Kind care to me is making a difference to a resident’s life, seeing them happy and enjoying their life. It takes the smallest things to make a resident’s day.”
Frequently Asked Questions about Willow Court Care Home
What types of Care is Willow Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Court Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at Willow Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Court Care Home to the centre of Lincoln?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Court Care Home to verify any information. View our terms and conditions. Willow Court Care Home has an Enhanced Service -more info.