Willow Court Care Home

Croft Lane, Cherry Willingham, Lincoln LN3 4JW
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9.4 79 Reviews
  • Willow Court Care Home, Lincoln
Willow Court Care Home, located in the picturesque village of Cherry Willingham, near Lincoln, provides personalised residential and residential dementia care to older people.

Each member of the professional care team is there to help you or your loved one settle into life at the home, striving to deliver the kindest possible care and supporting residents to lead their best possible life.

The professional care team at Willow Court take the time to learn about each resident’s individual hobbies and interests, helping to promote an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Cherry Willingham community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

This comfortable and purpose-built home offers residents the choice of four sitting rooms, two dining rooms and a room for hobbies and interests in which to relax and socialise. In addition, there is a very popular hairdressing salon.

The pretty, enclosed garden, which includes a delightful sensory area, can be enjoyed with visiting friends and family. There is also a beautiful courtyard and fish pond in the home's outdoor space, a great place to sit and watch the world go by. All stylish, comfortable bedrooms and living areas are easily accessible by wheelchair.
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Care Provided by Willow Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1160
  • RESPITE Self-Funded Residential Care: from £1155
  • RESPITE Self-Funded Residential Dementia Care: from £1276
The price(s) shown are provided by the care home. Contact Willow Court Care Home for full pricing details and T&Cs.

Contact Willow Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Willow Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jess Hayes (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999
  • Number of floors: 1

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (2)

Willow Court Care Home Reviews (79)

9.4

Willow Court Care Home has a Review Score of 9.4 (9.431) out of 10, based on 15 reviews in the last 2 years.
Over all time Willow Court Care Home has 79 reviews.

Overall Experience
  • 55
  • 18
  • 3
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Date Published
  • 79
  • 10
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  • 15
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Reviewer Connection to Willow Court Care Home
  • 33
  • 15
  • 9
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  • 2
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  • 1
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Total of 79, showing 41-60
Review from Helen E (Daughter of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Willow Court for End of Life Palliative care for terminal cancer and she spent the last three and a half weeks of her life in their care. I could not have asked for her to have any better care, she was treated with care, respect and dignity every day and even after she passed. The Nurses
and Carers and in fact all staff were so kind and the support they gave myself and mum's husband was all that we could've wished for. Mum was so very poorly when she came to Willow Court and needed a lot of care and that is exactly what she got. A wonderful place with wonderful staff, thank you so much.
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Review from A S (Daughter of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum discharged from hospital to Willow Court and stayed there in respite for 5 weeks. The staff were superb with mum, made her welcome and it felt just like home. Mum went into the home in her wheelchair and was able to walk out independently using her frame due to the good food, care, encouragement
and understanding mum received during her stay. The activities and cognitive stimulation gave me my old mum back. I wish she could have stayed long term at Willow Court to enable us to continue enjoying our time together.
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Review from M W (Daughter of Resident) published on 5 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was placed at Willow Court Care Home in January 2019 in a nursing care placement funded by the NHS. The initial meeting with the manager was positive and when the placement was being planned, action was swift and efficient although there was potential for improved communication ie agreed date
of transfer from hospital to the care home was not shared with me either by the hospital or the care home manager, I found out by chance as my son visited the hospital and found Dad being organised for transportation.


There are a number of other areas that could be improved which I shall share with the manager, in writing, once the affairs of my father are settled.

Reply from Clare Sheehan, Careline Advisor at Willow Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased you felt the overall experience was good and that you are extremely likely to recommend our home. We apologise that communication could have been better, however following the preadmission assessment on 18 January 2019, it was discussed with your Father and sister who was at the assessment, that we could admit the following day. The hospital ward was also made aware of this so that transport and medication arrangements could be made; our understanding was that this information would have been relayed to you. We will endeavour to improve communication between all involved to avoid this happening again.
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Review from Anthony P (Son of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mother to this home from another home with a little bit of apprehension.
I was completely wrong my mother was so welcomed and made to feel so at home it was marvellous. I visit her every other day and she has nothing but praise for the staff, home and I can only agree with her. A very well
looked after home and very friendly staff, all the way up the ladder. I would highly recommend this home.
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Review from S L (Wife of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been delighted with both the treatment of my husband and the care and consideration as a family we have been given.
The staff are extremely kind and helpful at all times. In particular, the effort put into stimulating activities is wonderful. The management and administration staff
are extremely efficient and professional.
Overall a very positive experience
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Review from Anthony T (Husband of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome and being looked after when int he home. All the staff from top to bottom excellent. Very good care home. Thank you.
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Review from Suzette H (Daughter of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Willow Court for 4 weeks so far. The staff are all excellent, she is very well cared for. All staff are so friendly, helpful and kind. There are daily activities and every effort is made to include her in these, carers are very supportive and encouraging in helping her to regain her
mobility, following a fall at home.
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Review from Pauline C (Daughter of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
99.9% of staff are excellent. Treat mother with respect and dignity, always kind and friendly problems are ironed out straight away. The home is always very clean, fresh flowers everywhere. Activities are excellent through the week, managers very approachable and listens and acts lovely to have hairdressers,
manicurist, chiropodist when needed. Cannot praise home enough.
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Review from Christine J (Niece of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my aunt in November. As I live in the Channel Islands, my visits are infrequent, approximately 6 months. I am my aunt's deputy and manage her funds etc. I found the staff very caring and supportive towards my aunt and all the other residents. I was requested to take part in a care review for
my aunt - this was reassuring as her needs and well-being are clearly understood by the team. I feel my aunt is in good hands.
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Review from D B (Son of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This experience of HC One Willow Court is a very important one as the home is an example of how to run and staff a care home. I have had an experience of many homes and the management at HC One Willow Court and their staff are outstanding humans and committed to their vocations. I hope that homes like
this become models for the improvement of care services in the UK.
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Review from Philip C (Son of Resident) published on 3 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent, caring service.
Willing to listen to worries and address residents' problems.
Very satisfied with mum's care.
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Review from Wendy H (Daughter of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with dad's care. He is always clean and comfortable. The staff are friendly and knowledgeable about Dad's health. They contact us when there are any problems and keeps us up to date. Dad's room is well equipped and comfortable.
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Review from Elaine B (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Willow Court for 2 1/2 years and unfortunately died there on 4th Oct 2017. I cannot thank the staff enough for the care they gave to her (and us) during this time. From the carers to the girls in the laundry, all made life easy and her eventual demise easier to bear. Their
care was exceptional which gave us great comfort during her last days. As with all institutions, we had moments when things went wrong but they were rectified immediately. A very good team here.
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Review from Bill H (Nephew of Resident) published on 10 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to Willow Court on a personal recommendation from friends, were made to feel welcome. Fifteen months later that is still how it is. Most of the staff know me by name and I have learned most of theirs. I can ask questions of any of them, usually, they know the answers or they direct me to who
does. I have never felt the nee4d to consider an alternative care home. Thanks to all.
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Review from Catherine M (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has come to live at Willow Court the staff have been very welcoming and have helped him settle in, they are kind and caring and nothing is too much trouble. Dad has been encouraged to join in activities and he has enjoyed dancing with the staff. I am always made to feel welcome and feel confident
that dad is receiving the best care.
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Review from Janice B (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall review of Willow Court is excellent.
Staff very helpful, caring and friendly.
After some of the places we visited looking for a care home for mum, this is like a 5-star hotel.
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Review from Ian N (Son of Resident) published on 26 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Willow Court have cared for my mum for several years, they have been extremely polite on the phone when I've called to ask about her. The staff always phoned me if she had taken a turn for the worst. Her room was always immaculate and her clothes clean and tidy. The staff are very polite and caring
and she always seemed quite happy in her own world. I chose Willow Court because my mum's sister was also in there and it was highly recommended by family and my mums CPN. The home have dealt with my mum's passing with the utmost understanding. Well done to the manager and all her staff.
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Review from Anne B (Daughter of Resident) published on 27 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm welcome and an update of the day given about my dad when I arrive. I am very satisfied with all the care that is given.
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Review from Hugh W (Husband of Resident) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff very polite and helpful. Any requests have been promptly attended to without any complaints and criticism. I am as happy as possible here in my circumstances.
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Review from Anne R (Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable here. Staff have done everything they can to ensure this. Nothing is too much trouble and the staff are very kind. Meals are tasty and there is a good choice.
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Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Willow Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.631 for Willow Court Care Home is calculated as follows: ( (123 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 176 Ratings = 4.631
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Willow Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Jessica

Jessica Hayes

Job Title: Home Manager

“Kind care to me is making a difference to a resident’s life, seeing them happy and enjoying their life. It takes the smallest things to make a resident’s day.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Court Care Home to verify any information. View our terms and conditions. Willow Court Care Home has an Enhanced Service - more info.