From the onset, the care given to my mum has been outstanding.Kate H(Daughter of Resident/Service User)
From the onset, the care given to my mum has been outstanding.Kate H(Daughter of Resident/Service User)
Willow Court Care Home, located in the picturesque village of Cherry Willingham, near Lincoln, provides personalised residential and residential dementia care to older people.
Each member of the professional care team is there to help you or your loved one settle into life at the home, striving to deliver the kindest possible care and supporting residents to lead their best possible life.
The professional care team at Willow Court take the...
Willow Court Care Home, located in the picturesque village of Cherry Willingham, near Lincoln, provides personalised residential and residential dementia care to older people.
Each member of the professional care team is there to help you or your loved one settle into life at the home, striving to deliver the kindest possible care and supporting residents to lead their best possible life.
The professional care team at Willow Court take the time to learn about each resident’s individual hobbies and interests, helping to promote an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Cherry Willingham community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
This comfortable and purpose-built home offers residents the choice of four sitting rooms, two dining rooms and a room for hobbies and interests in which to relax and socialise. In addition, there is a very popular hairdressing salon.
The pretty, enclosed garden, which includes a delightful sensory area, can be enjoyed with visiting friends and family. There is also a beautiful courtyard and fish pond in the home's outdoor space, a great place to sit and watch the world go by. All stylish, comfortable bedrooms and living areas are easily accessible by wheelchair.
The price(s) shown are provided by the care home. Contact Willow Court Care Home for full pricing details and T&Cs.
Contact Willow Court Care Home to confirm what's included and get a personalised quote:
Willow Court Care Home has a Review Score of 9.4 (9.391) out of 10, based on 14 reviews in the last 2 years.
Over all time Willow Court Care Home has 79 reviews.
During my Mum's stay, my Father sadly passed away and the care and compassion shown by the manager and staff was excellent.
During my Mum's stay, my Father sadly passed away and the care and compassion shown by the manager and staff was excellent.
On 9 January 2023 Mum was put on end of life care. All the staff involved were kind, caring and...
On 9 January 2023 Mum was put on end of life care. All the staff involved were kind, caring and compassionate and provided a high standard of care.They supported our family during this time and we were able to spend time with her. She died very peacefully on 16 January. Thanks to all.
My mother moved into Willow Court eleven years ago, so I have had a decade to witness how this home has performed. Throughout this time I have been continuously impressed by the level of care given to the residents. In those eleven years, a large percentage of staff have remained at Willow Court...
My mother moved into Willow Court eleven years ago, so I have had a decade to witness how this home has performed. Throughout this time I have been continuously impressed by the level of care given to the residents. In those eleven years, a large percentage of staff have remained at Willow Court and this is an indicator of stability which I feel is a good thing. Staff are happy and show love and commitment to those they are looking after. Mum died on the 8th of December, but she was loved by the staff until the end. I am so grateful to them.
After a stressful and worrying time in the hospital, it was lovely to arrive at Willow Court and have my own room with peace and quiet. I have been included in all their activities, even as someone who is on respite care. All the staff are lovely and caring. I can eat in my room if I want or join...
After a stressful and worrying time in the hospital, it was lovely to arrive at Willow Court and have my own room with peace and quiet. I have been included in all their activities, even as someone who is on respite care. All the staff are lovely and caring. I can eat in my room if I want or join others in the dining room. The care is wonderful 24/7.
My wife's dementia creates behaviour problems which have been handled with the most sympathy, tolerance and care. I have the greatest respect and gratitude to all at Willow Court.
My wife's dementia creates behaviour problems which have been handled with the most sympathy, tolerance and care. I have the greatest respect and gratitude to all at Willow Court.
Friendly, supportive staff caring for my dad. Keeps me informed when I call. Updates me if any changes. Good atmosphere. Dad seems happy.
Friendly, supportive staff caring for my dad. Keeps me informed when I call. Updates me if any changes. Good atmosphere. Dad seems happy.
My uncle is a resident and he has dementia. All of the staff have always been extremely caring and patient with him. Nothing is ever too much trouble and they all work so very hard. He, at present, is in bed due to his worsening condition and they feed him and make him as comfortable as possible. I...
My uncle is a resident and he has dementia. All of the staff have always been extremely caring and patient with him. Nothing is ever too much trouble and they all work so very hard. He, at present, is in bed due to his worsening condition and they feed him and make him as comfortable as possible. I love the way he is made to feel safe and cared for and would highly recommend Willow Court.
My husband came here from hospital after I had been to have a look around Willow Court Care Home and as soon as I had been in the home for ten minutes it felt really nice and homely. There was quite a lot of staff around and the staff member who showed me around was very nice and reassuring. My...
My husband came here from hospital after I had been to have a look around Willow Court Care Home and as soon as I had been in the home for ten minutes it felt really nice and homely. There was quite a lot of staff around and the staff member who showed me around was very nice and reassuring. My husband has been here a while now and has suffered a couple of illnesses and I couldn't be more pleased with the care he has been given. Everyone is nice and pleasant.
Was busy sorting out banking with mother with her...
Was busy sorting out banking with mother with her room door closed for a few minutes as it was private, door was banged open and we were told off for closing it. "Door has to remain open at all times" was loudly announced. Also found most of mum's mail I need to go through with her, stuffed in random drawers or thrown in bottom of wardrobe. On one occasion I prebooked a few days before but when I got there she was actually in hospital having an operation! No one had told me she had even gone in, although they had known a couple of weeks in advance but still booked my visit.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise we have not met your expectations. During the Covid pandemic, we must ensure the safety of all residents and the environment in which they are cared for. We are given strict...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise we have not met your expectations. During the Covid pandemic, we must ensure the safety of all residents and the environment in which they are cared for. We are given strict Government guidelines to follow to ensure we maintain high standards which in turn not only keeps your loved one safe but all our residents. Currently, we request that any visitors to the home should book in advance so that we do not have a high number of visits at any given time. We have investigated the issue of the closing of the door and noted your loved one does at times become distressed if the door is shut and has requested the door be kept open. However, we have informed all care staff that when you visit the door can be closed. Regarding the hospital visit, we noted the Home Manager contacted you regarding this, but we will look to ensure that for any future visits you are contacted a couple of days before as a reminder, so you do not have a wasted journey. Please be assured we continually strive to achieve our resident's and their family's satisfaction and we trust the changes mentioned will ensure this continues.
From the onset, the care given to my mum has been outstanding. So much care and compassion from each and every member of staff, nothing has been too much trouble. The communication regarding Mum's care from the staff to us, the family, has been first-class. They really do care! It's obvious to me...
From the onset, the care given to my mum has been outstanding. So much care and compassion from each and every member of staff, nothing has been too much trouble. The communication regarding Mum's care from the staff to us, the family, has been first-class. They really do care! It's obvious to me that the service users' experience is their utmost priority. An outstanding example of ensuring the 6 C's of care, compassion, competence, communication, courage and commitment are met.
The home is always clean and tidy. The staff are very pleasant and helpful. I was made aware of the Covid procedure straight away. The person I visit is always clean and wearing clean clothes, their general well-being has improved greatly. I am very satisfied that their needs are being fully met.
The home is always clean and tidy. The staff are very pleasant and helpful. I was made aware of the Covid procedure straight away. The person I visit is always clean and wearing clean clothes, their general well-being has improved greatly. I am very satisfied that their needs are being fully met.
My mum came into Willow Court for respite and has been supported by all the staff for all her care needs. I feel they have a great understanding of my mum's needs. She is treated with dignity and care as we would all like to be treated. The staff and management are always willing to answer any...
My mum came into Willow Court for respite and has been supported by all the staff for all her care needs. I feel they have a great understanding of my mum's needs. She is treated with dignity and care as we would all like to be treated. The staff and management are always willing to answer any questions and keep the family up to date. I have nothing but love for everyone who works there.
My mum has been in Willow Court since October 2019. The staff were very welcoming to Mum and the family. The manager of the Kingfisher unit is excellent. She is very honest, reassuring and informative of any changes in Mum's condition, she is always very supportive. The staff always listens to...
My mum has been in Willow Court since October 2019. The staff were very welcoming to Mum and the family. The manager of the Kingfisher unit is excellent. She is very honest, reassuring and informative of any changes in Mum's condition, she is always very supportive. The staff always listens to concerns and manages them alongside the home manager and provides feedback. Mum has had a hospital admission in recent weeks and since returning to Willow Court the care she receives has been amazing. She has been treated with dignity and respect, she is always comfortable. Diet and fluid are always offered to Mum according to what she can manage.
The room was just about acceptable from a size point of view, that wasn’t an en-suite, more like a cupboard so in my view value for money was very poor and...
To the owners, I say please pay your staff more money for the caring work they do.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate you recognising the hard work our care staff undertake each day; we value them immensely. The pay our staff receive is currently under review and a new pay and reward...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate you recognising the hard work our care staff undertake each day; we value them immensely. The pay our staff receive is currently under review and a new pay and reward scheme is soon to be implemented. I am very sorry you were not completely satisfied with some aspects of the service we offered. I would have been more than happy to discuss any concerns with your Mother and you at the time to seek to resolve them.
Difficult to complete just now as only the second visit in seven months. On the value for money, I think it is expensive, especially when compared to others who get assistance. Unfair that just because you save or have a property, you pay so much more.
Difficult to complete just now as only the second visit in seven months. On the value for money, I think it is expensive, especially when compared to others who get assistance. Unfair that just because you save or have a property, you pay so much more.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We acknowledge and appreciate everyone’s circumstances are different however, we would be more than happy to discuss your concerns if you would like to contact us.
My husband came to Willow Court Care Home in July 2020. He has received excellent care and the staff are very helpful and attentive to his needs. I am informed of any changes and they will answer any queries I have. I am very impressed with the standard of Willow Court and would recommend them to...
My husband came to Willow Court Care Home in July 2020. He has received excellent care and the staff are very helpful and attentive to his needs. I am informed of any changes and they will answer any queries I have. I am very impressed with the standard of Willow Court and would recommend them to any family with health issues.
It is wonderful and so heartwarming to have our lovely dad settled into Willow Court. He has been at Willow Court for four weeks now. The kindness and care of the whole staff has been more than we could wish for. The professionalism of the manager and administrator is outstanding. Thank you for...
It is wonderful and so heartwarming to have our lovely dad settled into Willow Court. He has been at Willow Court for four weeks now. The kindness and care of the whole staff has been more than we could wish for. The professionalism of the manager and administrator is outstanding. Thank you for treating our amazing dad with dignity and showing him, that we feel united in, love for him.
My mother was resident at Willow Court for 18 months until her death in March 2020. During that time the care, compassion and kindness shown to her by all the staff was remarkable. And this care was extended to my family at the end when we had a bedside vigil over several days. It was always lovely...
My mother was resident at Willow Court for 18 months until her death in March 2020. During that time the care, compassion and kindness shown to her by all the staff was remarkable. And this care was extended to my family at the end when we had a bedside vigil over several days. It was always lovely to see how my mum reacted with a smile to staff when they came in to see her. She clearly trusted them and it was very evident that the staff genuinely cared for her as a person, not just a resident. The manager was brilliant throughout, and whenever we expressed any concerns over mum's care, she would always ensure that the necessary action was taken to reassure us. I would thoroughly recommend this care home.
When I arrived here I was quite poorly both physically and mentally. With all the kindness, care and support I am now feeling well in both aspects.
When I arrived here I was quite poorly both physically and mentally. With all the kindness, care and support I am now feeling well in both aspects.
What more can you say? This house fills all the needs. The food is excellent, staff and management are extremely helpful and kind. The nurses are most kind and helpful once again. The activities are excellent and the lady who assists is worth her weight in gold.
What more can you say? This house fills all the needs. The food is excellent, staff and management are extremely helpful and kind. The nurses are most kind and helpful once again. The activities are excellent and the lady who assists is worth her weight in gold.
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“Kind care to me is making a difference to a resident’s life, seeing them happy and enjoying their life. It takes the smallest things to make a resident’s day.”
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