Submit a Review for Newlands Care Home
18 Tetlow Lane, Salford, M7 4BU
View full details of Newlands Care HomeLatest Reviews for Newlands Care Home
22 June 2026
An exceptional, true five-star care home - my brother is thriving
My brother has been at Newlands Care Home for over six months, and his health improved from the very day he arrived. His quality of life has completely turned around in every aspect, and the home has a beautifully clean, warm, and
comfortable environment. He loves getting involved in the daily activities, especially the memory games, discussing music, and playing bingo.
They even hosted a fantastic BBQ today, and it was wonderful to see all the residents sitting outside enjoying the sunshine together. Every time I visit, the staff are so friendly, genuine, helpful, and incredibly welcoming to me. The team is always patient and immediately on hand to help whenever needed. Knowing he is looked after so well gives our family total peace of mind. This is absolutely a five-star care home.
10 June 2026
My brother recently became a resident with the Newlands.
I had my concerns at first as his last placement of 14years had to come to an end due to his needs changing.
I couldn't belive how quickly he settled within his new home.
The manager, care coordinator were so welcoming you us all. The staff
ive had the pleasure of meeting were lovely.
I cant wait to see what's ahead.
22 May 2026
Amazing staff, nothing is too much for them, my mum has vascular dementia, is 85 yes old and has terrible mood swings amongst other behavioural problems
The staff keep me informed all the time, and if ever I'm lost as to what to do, their help is always well received,
They encourage me to be
part of the team, and treat me as though I'm part of their family
Lindsey has great knowledge of my mum's condition and is really helpful when I get frustrated and upset, there's always a smile on the all the staffs faces, and they all seem to have a warmth to the residents
To conclude, I know all the staff are brilliant at their jobs, and I'm absolutely sure my mum is in safe hands
Thanks to all there
Janet
19 May 2026
I am writing this as the next of kin of a resident at Newlands Care Home, and I would like to express my sincere appreciation for the outstanding care provided.
The staff across all departments are truly excellent. They are not only highly professional but also kind, compassionate, and attentive
in everything they do. It is very reassuring to see the level of care, dignity, and respect shown to my friend on a daily basis.
The team always takes the time to communicate with me and my family, keeping us informed and making us feel welcome whenever we visit. Their support and understanding mean a great deal to us.
I am genuinely grateful for the dedication and hard work of the entire team. I would highly recommend Newlands Care Home to anyone looking for a safe, caring, and supportive environment for their loved ones.
07 May 2026
My sister lives at Newlands and she is very well looked after . All the staff know me well and keep me updated on everything. The manager also gives me regular updates.: and I feel very confident in all the staff team . Like family .
05 May 2026
This placement was a complete failure of duty and safeguarding. Despite being fully informed of my partner's dementia and complex behaviours, the home was unprepared and unable to manage him for even 30 minutes without me present. He was then sent back to A&E with no carer, despite requiring 1:1
support, and his belongings were hastily packed and sent with him.
The communication, preparation, and understanding of dementia care were non-existent. I cannot recommend this home for anyone with vulnerable or complex needs.
16 December 2025
Newlands care home is a superb caring home for my aunt who is in her late 90s. During a difficult period of illness the carers and nursing staff provided fantastic support. The home is so clean, the catering is delicious and served in a lovely restaurant. Daily games and exercise classes keep
everyone entertained. I would highly recommend this home for anyone who wants their relative to receive kind and supportive attention and care.
26 September 2025
My Late mother was cared for 27 days till she passes away with cancer. She was treated with the upmost care and love, with phenomenal dedicated management and staff. Every time we visited, we were greeted with a wonderful welcome and a smile, I could not of expected anything more than what was
provided, including support for myself as well as my mother. Newlands is a place where I will always feel attached to, I have been back since on more than one occasion and I am made very welcome by all.
27 August 2025
My wife has been a resident for 3 years. She suffers with dementia and is unable to walk or speak. Despite this she seems to be content most of the time, eats well and has been in receipt of considerate care with dressing and hygine thanks to the sympathetic and hard working staff. The accomodation
including visiting areas and residents rooms always look clean and tidy.
11 April 2025
My mother in law was moved to Newlands in March 2024, due to a progressive condition that had left her unable to care for herself.
From the moment she arrived the level of care and support she has received has been great, and continues to be. As her condition progresses, staff have tailored her
care needs accordingly and often had to change approaches to ensure she is getting what she needs, ans this has been done easily. They took into consideration her likes and dislikes and supported my mother-in-law and us as her wider family throughout. It can be an emotional and challenging time going into a care home but everyone at Newlands made us all feel so welcome that it made the process much easier. The kindness and compassion shown is exceptional and was shown in how quickly my mother in law settled in.
11 April 2025
My mum was recently diagnosed with a terminal illness, necessitating constant care that our family is unable to provide. We decided on Newlands, where we were impressed by the staff's compassionate and considerate nature. During her time there, her physical and mental health have declined, and the
team at Newlands has adjusted to these changing needs. From management, caregivers and support staff, everyone at Newlands has been exceptional, taking the initiative to engage my mother in conversation and building a rapport. As her son, this has been an incredibly challenging time; however, the staff has been consistently communicative, thoughtful, and caring. Living over 200 miles away makes it hard for us to visit too often. Still, the leadership team, including two specific members of staff, respond promptly to emails, addressing all my inquiries and updating me on my mother's condition and needs. Their kindness and generosity of spirit have truly made this difficult situation more bearable.
21 January 2025
The staff are some of the most amazing caring people I've ever met. They go above and beyond to make my mother-in-law feel happy andl comfortable in the home. Since she's been here, her health and wellbeing have improved massively.
20 January 2025
Newlands Care Home is a very friendly and homely place to live. I have witnessed the care given to my friend over the last two years and it has been excellent. The staff go above and beyond making sure everyone is looked after. I visit my friend regularly and she is always well-presented and happy,
her room is always clean and clothes well laundered. The staff provide activities daily and include every resident. Christmas 2024 was celebrated with a party and New Year's Day was equally enjoyed by each resident, visitor and staff. Residents here are all treated the same regardless of their abilities and I know from experience that visitors are welcomed at any time. I am always notified of any changes in her condition and am encouraged to play a part in her wellbeing.
05 December 2024
Regarding my mother's care and the other residents' is always first class. It's as if they can't do enough because of my mother's eating habits, she doesn't always eat what they serve but that's not the fault of the kitchen, she still eats enough. I have no problems with the service my mum gets.
29 November 2024
Newlands Care Home. Is a very friendly care home. All the staff from cooks, carers, nurses, office staff are fantastic, caring, lovely people. My mother has been in Newlands Care Home for over 3 years. She came here from the hospital and all the staff have gone out of their way to give my mam
fantastic care.
I would highly recommend Newlands Care Home to everyone. Five stars from me.
25 June 2024
We went to look around a few care homes, and then we came to see Newlands. We felt really anxious at first, but as soon as we walked in the home, we felt at ease the atmosphere was really warm and welcoming and the manager was lovely and friendly. We also met the activities co-ordinator who is also
lovely and does a lot of activities with the residents. The food is really nice and you can even have lunch and sit with your loved ones. Our family is really happy with the care my Dad is receiving, and we feel happy to leave my Dad knowing he is getting looked after. The staff have been amazing with my Dad and he has settled in really well.
13 March 2024
I feel confident that my relative is well cared for at Newlands in all respects. All the staff are caring, courteous and friendly and welcome visitors warmly. Staff at every level are supportive of resident's families. I sometimes think that communication of some issues within the home could be
widely circulated to families. However, when I have a query or concern it is always addressed as quickly as possible, and feedback is given.
01 March 2024
My mum has recently been living in Newlands Care Home. The warmth of staff has been amazing to my mum who was afraid of going into a home. They are so caring and helpful to all who reside there, nothing is too much trouble. Thank you for putting my mind at rest, I know my mum will settle well.
13 October 2023
From the first day Mum and Dad arrived at Newlands Care Home all the staff made them feel very much at home. The care and support everyone gave was heartwarming and genuine. Nothing was too much trouble. Even when they were rushed off their feet, they always made time to make my husband and myself a
lovely cup of tea with a biscuit. Sadly, my dad passed after a few short weeks of being there, and all the staff gave Mum extra tlc and support, which really helped Mum. Mum joined in with the entertainment and music, and I have a lovely video of Mum dancing with a member of the staff. The care manager and Assistant Care Manager were very understanding and reassuring whenever I rang with any questions about Mum during the first few weeks after Dad passed.
Unfortunately Mum had to be transferred to another care home due to family circumstances, but if that hadn't been the case, Mum would definitely have stayed.
26 October 2022
Since my uncle was admitted for initially respite but now is a permanent resident, he has received nothing but excellent care. The staff are pleasant, caring and informative. My uncle is always clean and presentable each time I visit, I have never seen him looking so clean, and his mood has lifted
since being at Newlands. The care home is full of love, and the communal area is always busy with residents socialising. My family and I are really happy with the service and care our uncle receives.
Latest Reviews for Newlands Care Home
22 June 2026
An exceptional, true five-star care home - my brother is thriving
My brother has been at Newlands Care Home for over six months, and his health improved from the very day he arrived. His quality of life has completely turned around in every aspect, and the home has a beautifully clean, warm, and
comfortable environment. He loves getting involved in the daily activities, especially the memory games, discussing music, and playing bingo.
They even hosted a fantastic BBQ today, and it was wonderful to see all the residents sitting outside enjoying the sunshine together. Every time I visit, the staff are so friendly, genuine, helpful, and incredibly welcoming to me. The team is always patient and immediately on hand to help whenever needed. Knowing he is looked after so well gives our family total peace of mind. This is absolutely a five-star care home.
10 June 2026
My brother recently became a resident with the Newlands.
I had my concerns at first as his last placement of 14years had to come to an end due to his needs changing.
I couldn't belive how quickly he settled within his new home.
The manager, care coordinator were so welcoming you us all. The staff
ive had the pleasure of meeting were lovely.
I cant wait to see what's ahead.
22 May 2026
Amazing staff, nothing is too much for them, my mum has vascular dementia, is 85 yes old and has terrible mood swings amongst other behavioural problems
The staff keep me informed all the time, and if ever I'm lost as to what to do, their help is always well received,
They encourage me to be
part of the team, and treat me as though I'm part of their family
Lindsey has great knowledge of my mum's condition and is really helpful when I get frustrated and upset, there's always a smile on the all the staffs faces, and they all seem to have a warmth to the residents
To conclude, I know all the staff are brilliant at their jobs, and I'm absolutely sure my mum is in safe hands
Thanks to all there
Janet
19 May 2026
I am writing this as the next of kin of a resident at Newlands Care Home, and I would like to express my sincere appreciation for the outstanding care provided.
The staff across all departments are truly excellent. They are not only highly professional but also kind, compassionate, and attentive
in everything they do. It is very reassuring to see the level of care, dignity, and respect shown to my friend on a daily basis.
The team always takes the time to communicate with me and my family, keeping us informed and making us feel welcome whenever we visit. Their support and understanding mean a great deal to us.
I am genuinely grateful for the dedication and hard work of the entire team. I would highly recommend Newlands Care Home to anyone looking for a safe, caring, and supportive environment for their loved ones.
07 May 2026
My sister lives at Newlands and she is very well looked after . All the staff know me well and keep me updated on everything. The manager also gives me regular updates.: and I feel very confident in all the staff team . Like family .
05 May 2026
This placement was a complete failure of duty and safeguarding. Despite being fully informed of my partner's dementia and complex behaviours, the home was unprepared and unable to manage him for even 30 minutes without me present. He was then sent back to A&E with no carer, despite requiring 1:1
support, and his belongings were hastily packed and sent with him.
The communication, preparation, and understanding of dementia care were non-existent. I cannot recommend this home for anyone with vulnerable or complex needs.
16 December 2025
Newlands care home is a superb caring home for my aunt who is in her late 90s. During a difficult period of illness the carers and nursing staff provided fantastic support. The home is so clean, the catering is delicious and served in a lovely restaurant. Daily games and exercise classes keep
everyone entertained. I would highly recommend this home for anyone who wants their relative to receive kind and supportive attention and care.
26 September 2025
My Late mother was cared for 27 days till she passes away with cancer. She was treated with the upmost care and love, with phenomenal dedicated management and staff. Every time we visited, we were greeted with a wonderful welcome and a smile, I could not of expected anything more than what was
provided, including support for myself as well as my mother. Newlands is a place where I will always feel attached to, I have been back since on more than one occasion and I am made very welcome by all.
27 August 2025
My wife has been a resident for 3 years. She suffers with dementia and is unable to walk or speak. Despite this she seems to be content most of the time, eats well and has been in receipt of considerate care with dressing and hygine thanks to the sympathetic and hard working staff. The accomodation
including visiting areas and residents rooms always look clean and tidy.
11 April 2025
My mother in law was moved to Newlands in March 2024, due to a progressive condition that had left her unable to care for herself.
From the moment she arrived the level of care and support she has received has been great, and continues to be. As her condition progresses, staff have tailored her
care needs accordingly and often had to change approaches to ensure she is getting what she needs, ans this has been done easily. They took into consideration her likes and dislikes and supported my mother-in-law and us as her wider family throughout. It can be an emotional and challenging time going into a care home but everyone at Newlands made us all feel so welcome that it made the process much easier. The kindness and compassion shown is exceptional and was shown in how quickly my mother in law settled in.
11 April 2025
My mum was recently diagnosed with a terminal illness, necessitating constant care that our family is unable to provide. We decided on Newlands, where we were impressed by the staff's compassionate and considerate nature. During her time there, her physical and mental health have declined, and the
team at Newlands has adjusted to these changing needs. From management, caregivers and support staff, everyone at Newlands has been exceptional, taking the initiative to engage my mother in conversation and building a rapport. As her son, this has been an incredibly challenging time; however, the staff has been consistently communicative, thoughtful, and caring. Living over 200 miles away makes it hard for us to visit too often. Still, the leadership team, including two specific members of staff, respond promptly to emails, addressing all my inquiries and updating me on my mother's condition and needs. Their kindness and generosity of spirit have truly made this difficult situation more bearable.
21 January 2025
The staff are some of the most amazing caring people I've ever met. They go above and beyond to make my mother-in-law feel happy andl comfortable in the home. Since she's been here, her health and wellbeing have improved massively.
20 January 2025
Newlands Care Home is a very friendly and homely place to live. I have witnessed the care given to my friend over the last two years and it has been excellent. The staff go above and beyond making sure everyone is looked after. I visit my friend regularly and she is always well-presented and happy,
her room is always clean and clothes well laundered. The staff provide activities daily and include every resident. Christmas 2024 was celebrated with a party and New Year's Day was equally enjoyed by each resident, visitor and staff. Residents here are all treated the same regardless of their abilities and I know from experience that visitors are welcomed at any time. I am always notified of any changes in her condition and am encouraged to play a part in her wellbeing.
05 December 2024
Regarding my mother's care and the other residents' is always first class. It's as if they can't do enough because of my mother's eating habits, she doesn't always eat what they serve but that's not the fault of the kitchen, she still eats enough. I have no problems with the service my mum gets.
29 November 2024
Newlands Care Home. Is a very friendly care home. All the staff from cooks, carers, nurses, office staff are fantastic, caring, lovely people. My mother has been in Newlands Care Home for over 3 years. She came here from the hospital and all the staff have gone out of their way to give my mam
fantastic care.
I would highly recommend Newlands Care Home to everyone. Five stars from me.
25 June 2024
We went to look around a few care homes, and then we came to see Newlands. We felt really anxious at first, but as soon as we walked in the home, we felt at ease the atmosphere was really warm and welcoming and the manager was lovely and friendly. We also met the activities co-ordinator who is also
lovely and does a lot of activities with the residents. The food is really nice and you can even have lunch and sit with your loved ones. Our family is really happy with the care my Dad is receiving, and we feel happy to leave my Dad knowing he is getting looked after. The staff have been amazing with my Dad and he has settled in really well.
13 March 2024
I feel confident that my relative is well cared for at Newlands in all respects. All the staff are caring, courteous and friendly and welcome visitors warmly. Staff at every level are supportive of resident's families. I sometimes think that communication of some issues within the home could be
widely circulated to families. However, when I have a query or concern it is always addressed as quickly as possible, and feedback is given.
01 March 2024
My mum has recently been living in Newlands Care Home. The warmth of staff has been amazing to my mum who was afraid of going into a home. They are so caring and helpful to all who reside there, nothing is too much trouble. Thank you for putting my mind at rest, I know my mum will settle well.
13 October 2023
From the first day Mum and Dad arrived at Newlands Care Home all the staff made them feel very much at home. The care and support everyone gave was heartwarming and genuine. Nothing was too much trouble. Even when they were rushed off their feet, they always made time to make my husband and myself a
lovely cup of tea with a biscuit. Sadly, my dad passed after a few short weeks of being there, and all the staff gave Mum extra tlc and support, which really helped Mum. Mum joined in with the entertainment and music, and I have a lovely video of Mum dancing with a member of the staff. The care manager and Assistant Care Manager were very understanding and reassuring whenever I rang with any questions about Mum during the first few weeks after Dad passed.
Unfortunately Mum had to be transferred to another care home due to family circumstances, but if that hadn't been the case, Mum would definitely have stayed.
26 October 2022
Since my uncle was admitted for initially respite but now is a permanent resident, he has received nothing but excellent care. The staff are pleasant, caring and informative. My uncle is always clean and presentable each time I visit, I have never seen him looking so clean, and his mood has lifted
since being at Newlands. The care home is full of love, and the communal area is always busy with residents socialising. My family and I are really happy with the service and care our uncle receives.