Submit a Review for Guy's Court Residential Care Home
409 Poulton Road, Fleetwood, FY7 7JY
View full details of Guy's Court Residential Care HomeLatest Reviews for Guy's Court Residential Care Home
26 February 2026
My husband has been in Guy's Court for about 6 months. He has settled very well and the staff were supportive during his transition to the home. They listened to our concerns and needs for him, and adapted accordingly. The staff are caring and provide information on his wellbeing regularly, and the
home has a stable staff, we see the same carers often, and they show a genuine interest. His room is always very clean and tidy. They take good care of his dietary needs, with a good and varied menu, and ensure he eats his meals. The home has entertainment regularly that he enjoys. Thank you.
03 February 2026
Unfortunately I had a bad experience with this care home and I feel Mum did not receive the care and support she needed as her Dementia worsened. There was many incidents and accidents that resulted Mum in having various head injuries.
There was also an incident where Mum was secluded in the
conservatory, unsupervised and left, even though she is a high falls risk. She had spilt a cup of coffee on herself, when raised this was dismissed by staff who left her in wet clothes.
Staff had many altercations with family, some where unprofessional, hostile and rude and made comments like 'do you think your Mum deserves preferential treatment over others' and told me my mum was tortured and tormented every day by the amount of steps she walks. The home had lost her glasses and wedding rings which where never found. One to one was funded and never implemented. Incredibly poor communication and POA was not included in any discissions made in care and with medication. Felt like Mum was a problem
30 January 2026
Nan has been at Guys for 3 years this year and although she can be challanging she can be her car is out standing from all staff they are kind, caring, helpful and friendly its greay to see nan happy
25 November 2025
My grandmother has been a resident at Guy's Court for almost three years, and her time there has been truly happy and fulfilling. The care she receives has always been exceptional, and I have complete trust in the team. When her health began to decline unexpectedly, I was kept fully informed day and
night by the kind, attentive staff-something I especially valued while working away from home. When she experienced a sudden medical emergency during the night, the response from the night team was exemplary. Sam, in particular, went above and beyond. Her calmness under pressure, clear communication, and decisive action made an enormous difference. It was clear that her dedication to the residents' wellbeing comes from the heart. Thanks to her professionalism and compassion, my grandmother received immediate, thoughtful care, and I felt supported every step of the way.
17 October 2025
Guy's Court helped my mum much more than the hospital rehab ward. Her mobility and cognitive function improved so much that she could eventually come home. I am still shocked by how much difference the care and attention she received has made
19 September 2025
Mum has been at Guys Court for around 4 years now and we've always been really happy with the level of care provided. Recently mum came back to the home after a spell in hospital and the care home staff have looked after her very well indeed-nursing her back to better health after her hospital stay
and have kept me informed of the situation and how mum is doing. The staff seem to really get to know and genuinely care about the residents and positive relationships are formed. The staff also get to know the immediate family too-kindly offering us cups of tea! I like that the home offers various activities for the residents and organises various special events throughout the year. They even arranged a special celebration for my mum and dads 50th Wedding Anniversary! I wouldn't hesitate to recommend Guys Court to anyone.
05 September 2025
Staff are 100% really look after my wife
Meals are really good and plenty of it
Thay have a mini bus and take people out
Thay has Staff that keep thr residents entertained
Managers are always there and are open to any questions or concerns you may have
All the staff treat the residents
with respect
I have no problems at all with this care home
30 July 2024
My mother-in-law is presently a resident at Guy's Court, although she is just in respite at this time after a short stay in hospital, she is cared for with all the professionalism as every other resident. We are aware that eventually it will become a more permanent move, and this has given us peace
of mind that when the time comes she will get all the care that is needed day to day.
With all the activities daily, and us being able to visit whenever we like, it will make the decision for the family an easier one.
22 July 2024
Nan has moved into Guy's on respite looking at long term and she has settled in so much been made to feel welcome by staff and residents as a family we were so nervous but have no regrets now and are hoping she continues to enjoy her time there.
22 April 2024
My mum has been in Guy's Court since October 2023. She started in respite and then short-term placement as a permanent resident.
We as a family could not be happier with the care, the home and all the staff.
Our mum is thriving and is very happy in her new home.
We are over the moon to be able to
write such a fantastic review after making the hardest decision of our lives by taking the step of full-time care for Mum. We highly recommend this care home to anyone who is looking for the best care for their relatives.
26 January 2024
My aunt has recently been in Guy's Court. I felt extremely comforted by the fact that she was under such good care. My fears were allayed as the manager explained everything and answered all queries. Thank you for providing our family with assuring in a vicarious time.
26 January 2024
My brother is a resident at Guy’s Court. It is a pleasure visiting him. We are always made welcome and have got to know the staff well. We are kept updated about how he is doing and the staff are quick to identify any concerns about his health. The activities are always planned and families are
invited which is lovely to see. He has gained weight during his stay and as a family, we are really happy with his progression. We enjoy visiting him and know he is safe and well cared for.
19 September 2023
Wonderful care home. All the staff are so friendly and attentive and are looking after my mother-in-law so well. She has improved so much since going into there in April. She is happy in herself, is eating a lot better and is just generally content. Thank you to them all, would recommend to anyone
who is looking for their loved one to be cared for.
05 September 2023
I would like to give thanks to all of the staff at Guy’s. My Nan was a resident there for 2 years and sadly passed away earlier this year. The care and compassion shown was second to none. They have treated us all like family and it is clear to see that each and every staff member of staff cares
dearly for our loved ones.
29 August 2023
From my mother’s initial entry to Guy’s Court, to present day, her care has been exemplary. Each resident is treated as an individual. The home is professionally run, with an accessible management team. The home is clean and welcoming, residents are listened to and encouraged to express their
wishes, from what they want to eat to suggestions for activities. The activities programme is inclusive and varied. The staff are friendly, always welcoming to visitors, compassionate and caring when dealing with residents. The main thing is that I am reassured that my mother is very well looked after; her health is monitored, she is treated with dignity, she has quality of life and is in safe hands. I am so grateful to all of the staff for caring for my mother.
29 August 2023
My brother has been a resident at Guy's Court for nearly a year. The home is first class. Supportive, friendly and helpful staff across the board from domestics to care managers. The food is very good with a good choice of options. They provide activities every day whether that be bingo, music or
films. Trips away from the home are organised and the residents are actively involved in decision-making. The manager responds to queries even when she is away from work which is a real credit to her. My brother is only 55 and is a resident here following a stroke. He is treated as an individual by all the staff and nothing is too much trouble. I really couldn't ask for a better home for my brother and I would recommend Guy's Court wholeheartedly.
29 June 2022
My mum has just been admitted, she absolutely loves it. The staff are 5 stars. They have so much time and love for the residents, it's amazing. Couldn't wish for a better care home. The management are second to none.
17 May 2022
My aunt came for respite care recently. The staff were wonderful and nothing was too much trouble. The manager was knowledgeable and really alleviated any concerns we had. My aunt will be returning next month. I cannot champion this home enough and would highly recommend. Thank you, guys!
18 January 2022
My mother spent 18 months living in Guy's Court until she sadly passed away last year. The care she had was exemplary throughout and very dignified at the end of her life.
Currently, my father is in Guys Court having a period of respite care. He has been in there for about 8 weeks. The care my
father is getting is again exemplary. I want to credit the manager and her team of such dedicated staff. They go above and beyond to provide excellent care for their residents which at times must be very difficult in such challenging circumstances. It’s truly humbling to see the staff's genuine passion for care. They are all a credit to Sanctuary Care.
07 October 2021
My father was recently admitted to Guys Court after looking at a number of homes locally. His care is second to none and I am very pleased with his progress. Staff are kind and approachable. The food is varied and plentiful. He has improved massively since moving in and the interaction he is getting
is definitely enhancing his quality of life.
Latest Reviews for Guy's Court Residential Care Home
26 February 2026
My husband has been in Guy's Court for about 6 months. He has settled very well and the staff were supportive during his transition to the home. They listened to our concerns and needs for him, and adapted accordingly. The staff are caring and provide information on his wellbeing regularly, and the
home has a stable staff, we see the same carers often, and they show a genuine interest. His room is always very clean and tidy. They take good care of his dietary needs, with a good and varied menu, and ensure he eats his meals. The home has entertainment regularly that he enjoys. Thank you.
03 February 2026
Unfortunately I had a bad experience with this care home and I feel Mum did not receive the care and support she needed as her Dementia worsened. There was many incidents and accidents that resulted Mum in having various head injuries.
There was also an incident where Mum was secluded in the
conservatory, unsupervised and left, even though she is a high falls risk. She had spilt a cup of coffee on herself, when raised this was dismissed by staff who left her in wet clothes.
Staff had many altercations with family, some where unprofessional, hostile and rude and made comments like 'do you think your Mum deserves preferential treatment over others' and told me my mum was tortured and tormented every day by the amount of steps she walks. The home had lost her glasses and wedding rings which where never found. One to one was funded and never implemented. Incredibly poor communication and POA was not included in any discissions made in care and with medication. Felt like Mum was a problem
30 January 2026
Nan has been at Guys for 3 years this year and although she can be challanging she can be her car is out standing from all staff they are kind, caring, helpful and friendly its greay to see nan happy
25 November 2025
My grandmother has been a resident at Guy's Court for almost three years, and her time there has been truly happy and fulfilling. The care she receives has always been exceptional, and I have complete trust in the team. When her health began to decline unexpectedly, I was kept fully informed day and
night by the kind, attentive staff-something I especially valued while working away from home. When she experienced a sudden medical emergency during the night, the response from the night team was exemplary. Sam, in particular, went above and beyond. Her calmness under pressure, clear communication, and decisive action made an enormous difference. It was clear that her dedication to the residents' wellbeing comes from the heart. Thanks to her professionalism and compassion, my grandmother received immediate, thoughtful care, and I felt supported every step of the way.
17 October 2025
Guy's Court helped my mum much more than the hospital rehab ward. Her mobility and cognitive function improved so much that she could eventually come home. I am still shocked by how much difference the care and attention she received has made
19 September 2025
Mum has been at Guys Court for around 4 years now and we've always been really happy with the level of care provided. Recently mum came back to the home after a spell in hospital and the care home staff have looked after her very well indeed-nursing her back to better health after her hospital stay
and have kept me informed of the situation and how mum is doing. The staff seem to really get to know and genuinely care about the residents and positive relationships are formed. The staff also get to know the immediate family too-kindly offering us cups of tea! I like that the home offers various activities for the residents and organises various special events throughout the year. They even arranged a special celebration for my mum and dads 50th Wedding Anniversary! I wouldn't hesitate to recommend Guys Court to anyone.
05 September 2025
Staff are 100% really look after my wife
Meals are really good and plenty of it
Thay have a mini bus and take people out
Thay has Staff that keep thr residents entertained
Managers are always there and are open to any questions or concerns you may have
All the staff treat the residents
with respect
I have no problems at all with this care home
30 July 2024
My mother-in-law is presently a resident at Guy's Court, although she is just in respite at this time after a short stay in hospital, she is cared for with all the professionalism as every other resident. We are aware that eventually it will become a more permanent move, and this has given us peace
of mind that when the time comes she will get all the care that is needed day to day.
With all the activities daily, and us being able to visit whenever we like, it will make the decision for the family an easier one.
22 July 2024
Nan has moved into Guy's on respite looking at long term and she has settled in so much been made to feel welcome by staff and residents as a family we were so nervous but have no regrets now and are hoping she continues to enjoy her time there.
22 April 2024
My mum has been in Guy's Court since October 2023. She started in respite and then short-term placement as a permanent resident.
We as a family could not be happier with the care, the home and all the staff.
Our mum is thriving and is very happy in her new home.
We are over the moon to be able to
write such a fantastic review after making the hardest decision of our lives by taking the step of full-time care for Mum. We highly recommend this care home to anyone who is looking for the best care for their relatives.
26 January 2024
My aunt has recently been in Guy's Court. I felt extremely comforted by the fact that she was under such good care. My fears were allayed as the manager explained everything and answered all queries. Thank you for providing our family with assuring in a vicarious time.
26 January 2024
My brother is a resident at Guy’s Court. It is a pleasure visiting him. We are always made welcome and have got to know the staff well. We are kept updated about how he is doing and the staff are quick to identify any concerns about his health. The activities are always planned and families are
invited which is lovely to see. He has gained weight during his stay and as a family, we are really happy with his progression. We enjoy visiting him and know he is safe and well cared for.
19 September 2023
Wonderful care home. All the staff are so friendly and attentive and are looking after my mother-in-law so well. She has improved so much since going into there in April. She is happy in herself, is eating a lot better and is just generally content. Thank you to them all, would recommend to anyone
who is looking for their loved one to be cared for.
05 September 2023
I would like to give thanks to all of the staff at Guy’s. My Nan was a resident there for 2 years and sadly passed away earlier this year. The care and compassion shown was second to none. They have treated us all like family and it is clear to see that each and every staff member of staff cares
dearly for our loved ones.
29 August 2023
From my mother’s initial entry to Guy’s Court, to present day, her care has been exemplary. Each resident is treated as an individual. The home is professionally run, with an accessible management team. The home is clean and welcoming, residents are listened to and encouraged to express their
wishes, from what they want to eat to suggestions for activities. The activities programme is inclusive and varied. The staff are friendly, always welcoming to visitors, compassionate and caring when dealing with residents. The main thing is that I am reassured that my mother is very well looked after; her health is monitored, she is treated with dignity, she has quality of life and is in safe hands. I am so grateful to all of the staff for caring for my mother.
29 August 2023
My brother has been a resident at Guy's Court for nearly a year. The home is first class. Supportive, friendly and helpful staff across the board from domestics to care managers. The food is very good with a good choice of options. They provide activities every day whether that be bingo, music or
films. Trips away from the home are organised and the residents are actively involved in decision-making. The manager responds to queries even when she is away from work which is a real credit to her. My brother is only 55 and is a resident here following a stroke. He is treated as an individual by all the staff and nothing is too much trouble. I really couldn't ask for a better home for my brother and I would recommend Guy's Court wholeheartedly.
29 June 2022
My mum has just been admitted, she absolutely loves it. The staff are 5 stars. They have so much time and love for the residents, it's amazing. Couldn't wish for a better care home. The management are second to none.
17 May 2022
My aunt came for respite care recently. The staff were wonderful and nothing was too much trouble. The manager was knowledgeable and really alleviated any concerns we had. My aunt will be returning next month. I cannot champion this home enough and would highly recommend. Thank you, guys!
18 January 2022
My mother spent 18 months living in Guy's Court until she sadly passed away last year. The care she had was exemplary throughout and very dignified at the end of her life.
Currently, my father is in Guys Court having a period of respite care. He has been in there for about 8 weeks. The care my
father is getting is again exemplary. I want to credit the manager and her team of such dedicated staff. They go above and beyond to provide excellent care for their residents which at times must be very difficult in such challenging circumstances. It’s truly humbling to see the staff's genuine passion for care. They are all a credit to Sanctuary Care.
07 October 2021
My father was recently admitted to Guys Court after looking at a number of homes locally. His care is second to none and I am very pleased with his progress. Staff are kind and approachable. The food is varied and plentiful. He has improved massively since moving in and the interaction he is getting
is definitely enhancing his quality of life.