409 Poulton Road, Fleetwood FY7 7JY
Guy's Court nursing home is located in Fleetwood, Lancashire, and provides specialist dementia care to thirty-five residents, while also being skilled in end-of-life care.
The home has an impressive inspection history and has received a Gold Standards Framework award for the quality of it services, which take on all personal healthcare needs while looking for any innovative solutions the care industry can offer.
Residents' health and peace of mind benefit from a friendly facility, with staff always available for emergencies and all their dietary requirements accounted for.
Person in charge: Bernadette Croston (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 33
Shared Rooms: 2
Rooms with ensuite WC: 11
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Guy's Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Guy's Court has a Review Score of 6.1 (6.068)
The Review Score of 6.1 (maximum of 10) for Guy's Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Guy's Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Guy's Court is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.568 Points relating to the number of positive Reviews for Guy's Court is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.4 Target = 0.135 , then divided by 2 = 0.068
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Kirsten H (Daughter of Resident) on Thursday 26 January 2017. Relates to January 2017.
I can only recommend Guy's Court Nursing Home. There is a family atmosphere and a feeling of inclusion which ensures that everyone is made to feel important. The staff are friendly and approachable and they take the views of the residents and families into account. This means that all strive for continuous improvements.
We have found Guys Court Nursing Home to be very safe and secure and most importantly, I can commend staff on their honesty. If issues arise they are raised, and in the years my mother has been a resident, we have never experienced any losses or breakages, even during recent upheavals whilst the home underwent refurbishment.
How likely would you be to recommend Guy's Court? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Guy's Court