My mother has been a resident at The Manor since September 2025 and during this time her health has deteriorated rapidly following a stroke earlier in the year. It has been a very difficult journey for our family as her condition has understandably affected her brain, outlook and overall
personality. Despite the challenges we are facing, I want to say that teh home has been amazing throughout. The staff and carers have been supportive, attentive and kind and we genuinely cannot fault the standard of care and she had received. They have treated her with dignity and respect, and we are grateful for the way they interact with her. As a family, when it is your own mum, it is natural to feel emotional and sometimes to wish that more could be done, even when you know everyone is doing their best. Overall we appreciate the care she is receiving and the compassion environment provided by The Manor.
01 June 2026
This is a well run care home with the residents health, comfort and happiness a priority. The nursing staff take great care of the residents, observing any health changes, calling for a doctor or ambulance to arrive promptly. The kitchen staff are excellent making meals according to needs. The
carers are very food, treating the residents with dignity and friendship. The home is very clean with each room cleaned daily. The management provide entertainment where possible, with concerts, social events and weekly piano entertainment. The gardens are well maintained and residents are encouraged to sit outside on sunny days.
22 May 2026
The Manor in St Hilary had been recommended by friends who had direct experience of it's qualities, as well as health professionals who visited. It's reputation was well deserved, as she thrived in the caring and compassionate environment there which was more akin to a country house hotel than to a
care home. Mam had always enjoyed cooking and was wholesome in her praise for the lavish lunches.
The staff could not have been more caring, with everyone knowing Mam's foibles and eccentricities, and amazingly accommodating them! Mam used to take full advantage of the private well-tended grounds with their wonderful views across the Vale, over the channel, and onto the North Somerset coast; we enjoyed many sunny days on the lawn.
As a family we got to know all the nursing staff over the four years Mam spent at The Manor and we felt that she had truly found a second family in the home.
We will always be grateful to the amazing staff there for making Mam's last years so peaceful and safe.
13 May 2025
My mother-in-law was recently staying at The Manor House after a long traumatic experience in hospital. I cannot praise the staff there highly enough. She was well cared for and was treated with kindness and dignity. The nursing staff are very experienced and helpful in helping us understand her
condition better.
She chose The Manor House because of its calm, quiet atmosphere and wonderful garden. It is a truly peaceful place to be.
17 July 2017
We have just placed mum in this care home after a traumatic time, including a short stay in another care facility. The Manor House is a beautiful old building with stunning grounds where you can sit out on a nice day (we have already done this several times). The staff are incredibly kind and
patient and also very efficient, we can not believe we have found such a lovely place. Activities are arranged, there was an hour of piano playing the other afternoon, very relaxing to listen to in the lovely large lounge area. We have had lunch at The Manor and the food is very nicely presented and tasty.
We can feel at peace that mum is being looked after in a gentle, caring environment and receiving what we consider to be the highest quality of care.
The Manor House is fresh and clean and decorated throughout with stunning fresh flower arrangements.
Latest Reviews for The Manor House
10 June 2026
My mother has been a resident at The Manor since September 2025 and during this time her health has deteriorated rapidly following a stroke earlier in the year. It has been a very difficult journey for our family as her condition has understandably affected her brain, outlook and overall
personality. Despite the challenges we are facing, I want to say that teh home has been amazing throughout. The staff and carers have been supportive, attentive and kind and we genuinely cannot fault the standard of care and she had received. They have treated her with dignity and respect, and we are grateful for the way they interact with her. As a family, when it is your own mum, it is natural to feel emotional and sometimes to wish that more could be done, even when you know everyone is doing their best. Overall we appreciate the care she is receiving and the compassion environment provided by The Manor.
01 June 2026
This is a well run care home with the residents health, comfort and happiness a priority. The nursing staff take great care of the residents, observing any health changes, calling for a doctor or ambulance to arrive promptly. The kitchen staff are excellent making meals according to needs. The
carers are very food, treating the residents with dignity and friendship. The home is very clean with each room cleaned daily. The management provide entertainment where possible, with concerts, social events and weekly piano entertainment. The gardens are well maintained and residents are encouraged to sit outside on sunny days.
22 May 2026
The Manor in St Hilary had been recommended by friends who had direct experience of it's qualities, as well as health professionals who visited. It's reputation was well deserved, as she thrived in the caring and compassionate environment there which was more akin to a country house hotel than to a
care home. Mam had always enjoyed cooking and was wholesome in her praise for the lavish lunches.
The staff could not have been more caring, with everyone knowing Mam's foibles and eccentricities, and amazingly accommodating them! Mam used to take full advantage of the private well-tended grounds with their wonderful views across the Vale, over the channel, and onto the North Somerset coast; we enjoyed many sunny days on the lawn.
As a family we got to know all the nursing staff over the four years Mam spent at The Manor and we felt that she had truly found a second family in the home.
We will always be grateful to the amazing staff there for making Mam's last years so peaceful and safe.
13 May 2025
My mother-in-law was recently staying at The Manor House after a long traumatic experience in hospital. I cannot praise the staff there highly enough. She was well cared for and was treated with kindness and dignity. The nursing staff are very experienced and helpful in helping us understand her
condition better.
She chose The Manor House because of its calm, quiet atmosphere and wonderful garden. It is a truly peaceful place to be.
17 July 2017
We have just placed mum in this care home after a traumatic time, including a short stay in another care facility. The Manor House is a beautiful old building with stunning grounds where you can sit out on a nice day (we have already done this several times). The staff are incredibly kind and
patient and also very efficient, we can not believe we have found such a lovely place. Activities are arranged, there was an hour of piano playing the other afternoon, very relaxing to listen to in the lovely large lounge area. We have had lunch at The Manor and the food is very nicely presented and tasty.
We can feel at peace that mum is being looked after in a gentle, caring environment and receiving what we consider to be the highest quality of care.
The Manor House is fresh and clean and decorated throughout with stunning fresh flower arrangements.