Submit a Review for Cleeve Lodge Residential Care Home
Cleeve Lodge Close, Downend, Bristol, BS16 6AQ
View full details of Cleeve Lodge Residential Care HomeLatest Reviews for Cleeve Lodge Residential Care Home
18 February 2026
Mum stayed with you following discharge from hospital, for approx 3 weeks. Staff were so kind and accommodating and mum felt the food was very good. Mum did't join in very much, she likes her own company, so can't really comment on them.
26 November 2025
Cleeve, it's very homely and clean, and most staff are kind and caring, but mum knows the ones that are not, and I have noticed too. My mum has had Rheumatoid Arthritis since she was 46. Mum gets anxious and has had pain in her life for a long time. Nights can be a problem for her, she gets
confused. Night staff are not very caring or kind. These staff work the day too, and I've noticed there care! Mum has been in Cleeve since May. She had a stroke. Since mum has been in Cleeve, she has had 4 falls, 2 of her own doing. Each time one happens, I notice a bit of my mum disappear! And I wonder what will happen the next time, it's these staff that let the home down, sorry to the kind and caring ones.
10 November 2025
My experience of Cleeve Lodge Residential Care Home - A warm friendly welcome to residents and family. With excellent professional staff giving plenty of things for residents to do like going out for coffee to quizzes to having a singer coming in to entertain also bingo, in a clean environment.
Giving my brother and myself peice of mind.
20 May 2025
Staff were very kind & caring made me feel at home and couldn't do enough for me, and it was lovely to meet other residents.
24 April 2025
Dad has just had 2 weeks respite after a hospital stay & it did him the world of good. Has been social, going for walks, taking part in the activities much more interactive than he had been at home previously.
The staff are wonderful & made this experience so easy for all of us.
24 December 2024
The staff at Cleeve Lodge look after Mum and treat her with kindness and dignity. I can rest, knowing she is safe and looked after. Mum enjoys the activities put on by the care home and particularly enjoys the trips out.
03 December 2024
Mum moved into Cleeve Lodge approximately in March after living independently for almost 91 years. As mum's daughter, she would bed me not to ever put her in a home. Unfortunately, things don't go as planned and mum's mobility was failing which in turn meant she had frequent falls and was sustaining
some awful injuries. Mum never ever wanted to go into a care home and would plead me to keep her in her home. Sadly this wasn't possible so we were lucky to get a lovely room in Cleeve Lodge. It has been the making of mum and she has never looked back. Her confidence is so much better and she is able to go up and down in the lift to her room, independently as many times as she wishes. She has made lots of friends, this being a major problem for mum when she lived only - desperate to see people. My honest review of Cleeve Lodge is one of a home full of angels, cannot fault the staff in any way. and they will do anything without making any fuss and it is done quickly. Also, the doctor is called so quickly should there be any concerns, however trivial it may seem. Mum has said that this is her home now and she won't ever go back to her former home. I believe this speaks for itself - excellent.
08 November 2024
The team at Cleeve Lodge are kind, friendly and have really got to know mum and she enjoys chatting and laughing with them. She is able to walk to and from her bedroom which helps maintain her mobility.
26 September 2024
Mum is very happy here - the staff are lovely and take great care of her - she was very reluctant to go into a care home but she loved it here and wouldn't want to go home. I have offered to take her 'home' but she simply isn't interested.
30 August 2024
Just superb care, care support, and love for Mum with her developing condition. Outstanding in every single aspect/way for Mum - staff are just the best in the care sector. Outstanding, support, facilities, cleanliness, activities and professionalism by staff. Their love and care for Mum is
absolute. Just the best there is. Thank you, Cleeve Lodge.
30 July 2024
If you want the stress taken out of where you can find a kind and loving care home for your loved one in the Bristol/Staple Hill area then look no further than Cleeve Lodge Downend.
As a family who does not live in the area, we didn't know who to turn to when an emergency care decision had to be
made.
From the moment we randomly contacted Cleeve Lodge, we had a good feeling. The staff were extremely helpful, no questions went unanswered. When it came to the time our loved one made the move to Cleeve Lodge, everything was taken care of. The staff dealt with the transition with kindness and dignity at the forefront.
The move was earlier in the year and the change in our loved ones and the care they have received is almost beyond words. They are happy, clean, tidy, and above all thriving.
Please don't hesitate to call Cleeve Lodge or drop in and visit, everyone is made so welcome.
We are all so grateful to the wonderful team. Thank you all.
03 July 2024
Since the passing of my sister the staff at the care home have been very helpful and understanding, with problems that arise, concerning my brother-in-law. They are always here for me when needed.
18 June 2024
All is very satisfactory and Mum is happy which is the main thing. Her personal care is an issue as a lot of times mum has dirty clothes on as do a lot of the other service providers, they could go out more often and a lot of times her mobile is flat and I have to search for a charger. The food is
basic but I guess that is what they like choice of sausage and chips or scampi and chips as the main meal of the day. I would like to see more fruit instead of cake.
12 June 2024
We are very happy with the care at Cleeve Lodge, everybody is always well looked after and the staff are always smiling and laughing, it is clear they have good bonds with the residents. We are grateful for the activities and trips that our Grandmother/Mother has taken on and for keeping her safe
and well.
10 June 2024
The home has a relaxed atmosphere. Visitors are always welcome warmly and staff are always happy to talk about concerns you might have for your loved one. Residents are very well cared for with dignity and understanding, and there is a full calendar of activities. The staff at Cleeve Lodge work to a
very high standard.
25 March 2024
Lots of activities available for residents, and lots of friendly, patient carers. Always very accommodating.
15 November 2023
My mother has been a resident at Cleeve Lodge for two months but has been having daycare since March 2023. She is happy and wanted to move in to be with her friends, she loves the activities and trips. All the staff are friendly, kind and welcoming. I certainly have peace of mind that she is well
cared for.
06 November 2023
Our experience has been excellent, from the day my husband joined the happy family at Cleeve Lodge until now. We could not ask for a better care home.
31 October 2023
We would highly recommend Cleeve Lodge Care Home. Our mother was there for several years and we cannot fault the home and its staff at all. Everybody is so friendly and helpful and did everything they could to cater to Mum's needs. We were always kept updated regarding her health and the doctor
called regularly. Mum enjoyed taking part in the activities and the entertainment was excellent. We are lucky we were able to settle Mum into this caring home.
30 October 2023
Dad has received wonderful care and is always treated with dignity and kindness. There are always lots of activities and day trips, which everyone enjoys. As his needs have changed, everything possible has been put in place to support him. The staff are very friendly and helpful and have dealt with
any queries promptly and professionally. I am very happy we chose Cleeve; Dad is content and very well looked after.
Latest Reviews for Cleeve Lodge Residential Care Home
18 February 2026
Mum stayed with you following discharge from hospital, for approx 3 weeks. Staff were so kind and accommodating and mum felt the food was very good. Mum did't join in very much, she likes her own company, so can't really comment on them.
26 November 2025
Cleeve, it's very homely and clean, and most staff are kind and caring, but mum knows the ones that are not, and I have noticed too. My mum has had Rheumatoid Arthritis since she was 46. Mum gets anxious and has had pain in her life for a long time. Nights can be a problem for her, she gets
confused. Night staff are not very caring or kind. These staff work the day too, and I've noticed there care! Mum has been in Cleeve since May. She had a stroke. Since mum has been in Cleeve, she has had 4 falls, 2 of her own doing. Each time one happens, I notice a bit of my mum disappear! And I wonder what will happen the next time, it's these staff that let the home down, sorry to the kind and caring ones.
10 November 2025
My experience of Cleeve Lodge Residential Care Home - A warm friendly welcome to residents and family. With excellent professional staff giving plenty of things for residents to do like going out for coffee to quizzes to having a singer coming in to entertain also bingo, in a clean environment.
Giving my brother and myself peice of mind.
20 May 2025
Staff were very kind & caring made me feel at home and couldn't do enough for me, and it was lovely to meet other residents.
24 April 2025
Dad has just had 2 weeks respite after a hospital stay & it did him the world of good. Has been social, going for walks, taking part in the activities much more interactive than he had been at home previously.
The staff are wonderful & made this experience so easy for all of us.
24 December 2024
The staff at Cleeve Lodge look after Mum and treat her with kindness and dignity. I can rest, knowing she is safe and looked after. Mum enjoys the activities put on by the care home and particularly enjoys the trips out.
03 December 2024
Mum moved into Cleeve Lodge approximately in March after living independently for almost 91 years. As mum's daughter, she would bed me not to ever put her in a home. Unfortunately, things don't go as planned and mum's mobility was failing which in turn meant she had frequent falls and was sustaining
some awful injuries. Mum never ever wanted to go into a care home and would plead me to keep her in her home. Sadly this wasn't possible so we were lucky to get a lovely room in Cleeve Lodge. It has been the making of mum and she has never looked back. Her confidence is so much better and she is able to go up and down in the lift to her room, independently as many times as she wishes. She has made lots of friends, this being a major problem for mum when she lived only - desperate to see people. My honest review of Cleeve Lodge is one of a home full of angels, cannot fault the staff in any way. and they will do anything without making any fuss and it is done quickly. Also, the doctor is called so quickly should there be any concerns, however trivial it may seem. Mum has said that this is her home now and she won't ever go back to her former home. I believe this speaks for itself - excellent.
08 November 2024
The team at Cleeve Lodge are kind, friendly and have really got to know mum and she enjoys chatting and laughing with them. She is able to walk to and from her bedroom which helps maintain her mobility.
26 September 2024
Mum is very happy here - the staff are lovely and take great care of her - she was very reluctant to go into a care home but she loved it here and wouldn't want to go home. I have offered to take her 'home' but she simply isn't interested.
30 August 2024
Just superb care, care support, and love for Mum with her developing condition. Outstanding in every single aspect/way for Mum - staff are just the best in the care sector. Outstanding, support, facilities, cleanliness, activities and professionalism by staff. Their love and care for Mum is
absolute. Just the best there is. Thank you, Cleeve Lodge.
30 July 2024
If you want the stress taken out of where you can find a kind and loving care home for your loved one in the Bristol/Staple Hill area then look no further than Cleeve Lodge Downend.
As a family who does not live in the area, we didn't know who to turn to when an emergency care decision had to be
made.
From the moment we randomly contacted Cleeve Lodge, we had a good feeling. The staff were extremely helpful, no questions went unanswered. When it came to the time our loved one made the move to Cleeve Lodge, everything was taken care of. The staff dealt with the transition with kindness and dignity at the forefront.
The move was earlier in the year and the change in our loved ones and the care they have received is almost beyond words. They are happy, clean, tidy, and above all thriving.
Please don't hesitate to call Cleeve Lodge or drop in and visit, everyone is made so welcome.
We are all so grateful to the wonderful team. Thank you all.
03 July 2024
Since the passing of my sister the staff at the care home have been very helpful and understanding, with problems that arise, concerning my brother-in-law. They are always here for me when needed.
18 June 2024
All is very satisfactory and Mum is happy which is the main thing. Her personal care is an issue as a lot of times mum has dirty clothes on as do a lot of the other service providers, they could go out more often and a lot of times her mobile is flat and I have to search for a charger. The food is
basic but I guess that is what they like choice of sausage and chips or scampi and chips as the main meal of the day. I would like to see more fruit instead of cake.
12 June 2024
We are very happy with the care at Cleeve Lodge, everybody is always well looked after and the staff are always smiling and laughing, it is clear they have good bonds with the residents. We are grateful for the activities and trips that our Grandmother/Mother has taken on and for keeping her safe
and well.
10 June 2024
The home has a relaxed atmosphere. Visitors are always welcome warmly and staff are always happy to talk about concerns you might have for your loved one. Residents are very well cared for with dignity and understanding, and there is a full calendar of activities. The staff at Cleeve Lodge work to a
very high standard.
25 March 2024
Lots of activities available for residents, and lots of friendly, patient carers. Always very accommodating.
15 November 2023
My mother has been a resident at Cleeve Lodge for two months but has been having daycare since March 2023. She is happy and wanted to move in to be with her friends, she loves the activities and trips. All the staff are friendly, kind and welcoming. I certainly have peace of mind that she is well
cared for.
06 November 2023
Our experience has been excellent, from the day my husband joined the happy family at Cleeve Lodge until now. We could not ask for a better care home.
31 October 2023
We would highly recommend Cleeve Lodge Care Home. Our mother was there for several years and we cannot fault the home and its staff at all. Everybody is so friendly and helpful and did everything they could to cater to Mum's needs. We were always kept updated regarding her health and the doctor
called regularly. Mum enjoyed taking part in the activities and the entertainment was excellent. We are lucky we were able to settle Mum into this caring home.
30 October 2023
Dad has received wonderful care and is always treated with dignity and kindness. There are always lots of activities and day trips, which everyone enjoys. As his needs have changed, everything possible has been put in place to support him. The staff are very friendly and helpful and have dealt with
any queries promptly and professionally. I am very happy we chose Cleeve; Dad is content and very well looked after.