Cleeve Lodge Close, Downend, Bristol BS16 6AQ
Cleeve Lodge Residential care home a delightful period property with beautiful gardens in Downend, Bristol prides itself in providing lovely accommodation and facilities. The period property with its beautifully kept garden, has been carefully restored to provide the perfect setting for a relaxed and peaceful setting. With an expert team of carers on hand 24 hours a day residents have the best possible care whenever they need it. Cleeve Lodge has close links with local health professionals, all staff are current in all procedures and care advice, continuing professional development is highly valued.
Group: Kew Care Group
Person in charge: Helen Haughton (Registered Manager)
Local Authority / Social Services: South Gloucestershire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 27
Shared Rooms: 3
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £850 – £900 (These prices are only a guideline, please contact Cleeve Lodge Residential Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
We are happy to have visitors at any time.
Latest Care Quality Commission* Report on Cleeve Lodge Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.6 (maximum of 10) for Cleeve Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Cleeve Lodge Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.495 for Cleeve Lodge Residential Care Home is calculated as follows: ( (57 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.495
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.152 Points relating to the number of positive Reviews for Cleeve Lodge Residential Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.6 Target = 0.152
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cleeve Lodge Residential Care Home has a Review Score of 7.6 (7.647) from 9 Reviews
Review submitted from a Postal Card by Marilyn B (Resident) on Monday 10 July 2017. Relates to May 2017.
My stay at Cleeve Lodge was like staying at a nice hotel but with carers on hand when needed. The staff were friendly and helpful and I am looking forward to going back to stay for respite later this summer.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Timothy B (Resident) on Tuesday 11 April 2017. Relates to January 2017.
The care home is very good, the staff are very good and considerate.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan W (Son of Resident) on Wednesday 14 December 2016. Relates to October 2016.
My father has only been resident in this home for the period 2/5/16 - 5/10/16. He passed away on this date. The care and attention given to my father was excellent. He enjoyed the care and attention provided by the staff. Nothing was too much. The food was superb as he was alway praising how good it was. He participated in activities where possible which kept his mind active. The staff were friendly and supportive at all times. The end of life care was exceptional. I've already booked my place for later life!!
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by John M (Brother of Resident) on Friday 9 December 2016. Relates to November 2016.
The staff are most patient, kind and respectful. There is a continued programme of activities and outings, and plenty of good, well-trained staff at all times.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Jane B (Sister of Resident) on Wednesday 7 December 2016. Relates to October 2016.
My sister has dementia and has been in care for 14 months. The care she receives is really good and they are very kind to her. They have taken a weight off my mind.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Likely
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Review submitted from a Postal Card by Theresa Z (Daughter of Resident) on Wednesday 7 December 2016. Relates to November 2016.
I am very pleased with the care home. The staff are excellent, always willing to help and you can always talk to them about anything, they then do the best they can to help you. My dad does feel safe and secure there with 24hr assistance which he needs.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by H C (Granddaughter of Resident) on Tuesday 6 December 2016. Relates to November 2016.
We have been extremely pleased with the care and support given to our relative. Despite our grandmother presenting multiple challenges with hostility and memory issues - the staff are extremely patient, gentle, respectful and professional. Our grandmother has settled in well due to the kindness and support offered to her at Cleeve Lodge. There are interesting and appropriate activities on, almost every day as well as trips out. We are always kept informed of significant information and the home is kept very nicely - clean with interesting displays.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by J W (Friend of Resident) on Tuesday 6 December 2016. Relates to November 2016.
My friend moved to Cleeve Lodge nearly two years ago following a stay in hospital. The staff are kind and helpful even when he is grumpy and uncooperative. His medical problems have increased but the home has provided the specialist equipment he needs and arranges medical appointments when necessary.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by E B (Daughter of Resident) on Monday 5 December 2016. Relates to November 2016.
Care and support from all the staff is excellent, nothing is too much trouble for them.
Activities are provided on a daily basis.
Food is balanced and varied and there are always options to choose from.
I cannot praise Cleeve Lodge highly enough and recommend it to anyone thinking of going into care either for respite of as a permanent resident.
How likely would you be to recommend Cleeve Lodge Residential Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Cleeve Lodge Residential Care Home
There are currently no Care Home Idol entrants who have performed at Cleeve Lodge Residential Care Home
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