Average costs per week for care homes owned by Kew Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Kew Care Group, based on 4 out of 4 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Kew Care Group own?

Kew Care Group own 4 Care Homes.

Which Kew Care Group Care Homes have the highest review score?

Green Willow Residential Home , Manor Cottage Residential Home & Cleeve Lodge Residential Care Home have the highest review score.

Kew Care Group | 4 Care Homes

Review of
Green Willow Residential Home
from C T (Ex Family Member) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

I am delighted with the amazing improvement my ex-mother-in-law has shown in the few weeks being with you. Health improved, mental wellbeing improved. Happiness and appetite improved! I cannot believe the difference in her, and I am so pleased! Thank you for your wonderful care!

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you for your kind words, we are delighted that her short stay has turned into a permanent residency with us!

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Review of
Westbourne Care Home
from Gill B (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

As my mum has been at Westbourne for over 4 years this is my second review.
My mum has always been and still is really happy there.
Westbourne is like one big happy family with a great atmosphere, the staff are really friendly, happy, work hard and always willing to have a chat. They care for the

residents with dignity and compassion.
Any issues I have with my mum are dealt with promptly.
All the meals are good with plenty of variety and choice.
The activities lady is fantastic with all the residents. There is always lots of different activities going on and the residents and staff have so much fun. The staff love dressing up for different events, which the residents really enjoy. In the summer they went on trips to Weston super mare, a wildlife park and various others. I would not hesitate in recommending this care home for anyone looking for a place for their loved one.

Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you so much for taking the time to leave us such a glowing review! It really means so much to all the team here at Westbourne to hear such lovely words! It is an absolute pleasure to care for your mum, and we are so glad she feels happy and safe with us.

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Review of
Green Willow Residential Home
from L P (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I was with my Mum, when she had her first month review. We were asked if we had any complaints, and I can honestly say no!
The moment my sister and I went through the front door at Green Willow,it felt like home- so warm and welcoming. Every single member of staff, I have come across, is warm, friendly,

but professional - and always smiling. My Mum is a very social person, and has thrown herself into the majority of the varied activities provided twice daily- even going on trips out.
The care home is kept immaculately clean, as is Mum's room. The communication between my siblings and I, and the staff, is fantastic- we are kept informed all the time. A senior nurse practitioner, visits the care home once a week, as a new resident, Mum was seen during her first week there. Visitors are always made to feel very welcome, younger visitors even have toys provided.
I have been so impressed how quickly the staff have got to know my Mum, she is very happy being a resident of Green Willow.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you so much for your kind words, we have loved welcoming Mum and your family - thank you for all your support and many more parties!

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Review of
Westbourne Care Home
from Iain M (Son of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

My mother was very happy at Westbourne, and did not want to leave. In the 18 months she was there, she was well looked after by the staff who did their best to look after her in difficult circumstances.

Reply from Helen Haughton, Operations Manager at Westbourne Care HomeThank you so much Iain for your review which is a good balance against your sister's previous comments. We loved your Mother's time with us and we all miss her greatly. Thank you for recognising that the wonderful Staff Team sometimes have to work in challenging situations with family dynamics, the whole team really appreciate that.

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Review of
Westbourne Care Home
from H B (Cousin of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

We have always found Westbourne very caring of our family member. The staff are always polite and very helpful. Our family member is always clean, as is her room, and there is always a calm atmosphere in the home. The activities are just what our family member likes.

Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you so much for taking the time to leave us a review, it means so much to all our team! It is a pleasure caring for your loved one, and we are so pleased at how settled and happy she is here at Westbourne.

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Review of
Green Willow Residential Home
from Deborah G (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

My family and I are truly happy with the care that our mum receives at the home. Each and every member of the staff are wonderful and treat mum with great patience and respect. You have a real sense that is it a family and our mum is an important person in it. Every day there are activities which mum

always joins and enjoys. The home is so clean and is regularly deep cleaned and the food choices are excellent. I honestly cannot fault anything and am just so pleased that mum moved here when she was no longer able to live at home. I would highly recommend Green Willow and give it 5 stars.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeWe love having your Mum come to stay with us, and cannot wait to celebrate her birthday with you all this week. Thank you for all yours and your families support our lounges have never looked so full!

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Review of
Westbourne Care Home
from Amanda C (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

My Dad is cared for at Westbourne. He is happy and settled and he gets on well with the carers. They show him genuine care and kindness and help to accommodate his individual needs. I would recommend Westbourne to any family.

Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank so much for taking the time to leave a review, it means to much to all the team. We are so pleased that your Dad is settled and happy here at Westbourne, it is a pleasure to care for him.

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Review of
Westbourne Care Home
from Clare B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Very happy with the care given to my mother over the last 12 months. We're always very warmly welcomed and the staff are very understanding and informative. I very much feel all our needs are met but also that you're happy to listen to us if needed.

Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you so much for taking the time time to leave us a review! It is an absolute pleasure caring for your mum, we are so pleased with how well she settled in with us here, and that you know she is safe and happy.

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Review of
Cleeve Lodge Residential Care Home
from Julie O (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Cleeve, it's very homely and clean, and most staff are kind and caring, but mum knows the ones that are not, and I have noticed too. My mum has had Rheumatoid Arthritis since she was 46. Mum gets anxious and has had pain in her life for a long time. Nights can be a problem for her, she gets confused.

Night staff are not very caring or kind. These staff work the day too, and I've noticed there care! Mum has been in Cleeve since May. She had a stroke. Since mum has been in Cleeve, she has had 4 falls, 2 of her own doing. Each time one happens, I notice a bit of my mum disappear! And I wonder what will happen the next time, it's these staff that let the home down, sorry to the kind and caring ones.

Reply from Josie Dalli, Director at Cleeve Lodge Residential Care HomeWe know how hard it is to watch someone decline through dementia and as we have said in our many meetings, we can minimise the risk of falling but there is no perfect balance between some independent mobility and the risk of occasional falls and no care home can stop falls happening totally. As we have also told you, we cannot catch her if she is falling, we are only legally allowed to help lower her to the ground. I am so sorry that you are struggling with some of the staff who might not be from your culture, we have a huge variety of staff and we have reassured you that they are all highly trained and very caring and your mum and other Residents definitely agree. I am so glad that we were able to sit down with you to hear your thoughts and we welcome any suggestions although I am disappointed that you wrote this review based on staff that you do not know. We look forward to keeping talking to you to iron out your concerns and to your family who are happy with her care.

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Review of
Westbourne Care Home
from Lisa M (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

We removed Mum from Westbourne at the end of October 2025 due to being unhappy with the care she was receiving. For the 18months or so that Mum was a resident, there seemed to be problem after problem. Initially, furniture was dumped not far from Mum's window & we had to nag to get it removed. She was

never properly assessed for a DoLS (deprivation of liberty safeguard) despite my constant request, as I knew Mum didn't have 'full capacity'. Mum's personal care was pretty shocking. I constantly found dirty underwear in her drawers. Her toenails were left to grow so long, that Mum struggled to get shoes on. Staff turnover was horrendous. The new manageress lasted five weeks in the summer! Communication was awful. The phone would ring & ring and emails quite often unanswered - even at head office level. The home even had the audacity to report me to the authorities saying I removed Mum against her will! We have POA & have always had Mum's best interest at heart.

Reply from Josie Dalli, Director at Westbourne Care HomeWe loved having your Mum with us & she loved being here and that is why we were so worried about her leaving so distressed and questioning why. We recognise (tried to explain & offered Social Worker support to help which you refused) that she does not have full capacity, however, she does have capacity to decide what she wants to wear and who she wants to spend time with etc. We would never override her own decisions if she was safe as you asked us to (and no care home ever should). She had great friends at Westbourne and was a key member of all our brilliant WellBeing activities. She refused chiropody footcare and you failed to help us when we asked you to support us in trying to encourage her. Your Mum was always immaculate and DoLs was fully assessed as you know. I am so sorry that you feel this way, we all tried our very best for your Mum and it was you who we could not satisfy, not her. Fortunately, your brother was very grateful for her care and sent chocolates to say thank you.

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Review of
Cleeve Lodge Residential Care Home
from K D (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

My experience of Cleeve Lodge Residential Care Home - A warm friendly welcome to residents and family. With excellent professional staff giving plenty of things for residents to do like going out for coffee to quizzes to having a singer coming in to entertain also bingo, in a clean environment. Giving

my brother and myself peice of mind.

Reply from Risa Jobbins, Registered Manager at Cleeve Lodge Residential Care HomeThank you for your wonderful feedback. I will ensure that this is relayed to the entire team. Thank you for your continued support with mum's care as this has helped her transition into Cleeve much more easier, mum continues to improve each day and its lovely to see.

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Review of
Westbourne Care Home
from Janiene C (Resident) assisted by family/friend published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

I wanted to go into respite care to give my husband a break from being my full time carer. I wasn't sure where I should go or what I should do. Through the council I was placed at Westbourne Care Home. I can only say positive things bout Westbourne Care. They have made me feel really comfortable and

at ease. They have helped me with washing, dressing, getting in and out of bed. Also having nice meals. All of the staff have been really friendly and helpful. Would not hesitate to go back.

Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you so much for your wonderful review! It means so much to all our team to receive such lovely words. We can't wait to welcome you back.

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Review of
Green Willow Residential Home
from K L (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

Last minute respite care, for my mum who has dementia. Phoned to make an enquiry came back within an hour. Went over to have a look around with my mum, she picked the room with outside patio. My dad and daughter went to visit nearly every day. All Staff were lovely, also made my dad relax and get some

well needed rest, seeing mum relxed. Stay for lunch a couple of times. I can't thank them enough.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeWe loved having Mum stay with us, our only stipulation is next time Dad's staying too as the staff loved when he stayed for lunch and the afternoon!

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Review of
Manor Cottage Residential Home
from Rhiannon W (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Staff are really friendly, caring and upbeat. I like that it is a small home. Mum enjoys the garden. Good activity programme too. We can visit anytime too which I really do appreciate as do my sisters.

Reply from Debbie Cox, Business Administrator at Manor Cottage Residential HomeThank you for your lovely review and kind words relating to all staff, its great to know that your mum enjoys our garden and the activities here.

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Review of
Manor Cottage Residential Home
from Marie M (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

Mum has now been with Manor Cottage for just over 3 years, she classes this as her home and can tell she is happy there. The staff are amazing with her, very kind and supportive. Her Alzheimer's has got worse lately but the care she receives is great. The staff are very informative of any needs that

mum may require, with a quick reassuring call or word when we go into see mum. Thanks for making mum happy.

Reply from Rayna Powell, Registered Manager at Manor Cottage Residential HomeThank you very much for your review. It is so nice to know that mum is happy at manor cottage

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Review of
Green Willow Residential Home
from L K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

As my mother becomes increasingly confused, the staff are caring for her kindly and with compassion while keeping her safe and comfortable. They have also been sympathetic to family members when visiting and in need of a cup of tea and some support.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you for your kind words, we adore having Mum and helping her with her make up each morning those little routines that mean the most to her that she now struggles with.

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Review of
Green Willow Residential Home
from W J (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

The staff at Green Willow, from managers to carers, kitchen staff and cleaners, all work hard and usually with a smile.
The home therefore has a good atmosphere and my Dad has settled well.
The environment is attractive with 2 lounges and lovely gardens wrapped around the building.
There are obviously

challenges with providing care to residents with different needs, both physical and mental, and the team appear to try hard to provide individualised care.
Visitors, both family and friends, are welcomed and can join in activities as they wish.
There is an excellent alarm system which detects if a resident is on the floor in their room.
Residents can have their own landline phone and wi-fi appears to be adequate
My only issues are with the call bell system, with bells ringing frequently. As a visitor, I find this challenging, but Dad is deaf and with his room door closed, it does not distress him.
I do not know a solution to this - care staff are busy with other residents

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you for your review, we love that Dad keeps us all on our toes with his daily wordle and sudoku!We appreciate at times the call bell system can appear to ring more frequently at certain times of the day, every bedroom, bathroom, lounge, fire door and our front door are all linked to the system so even when the bells are answered, if support is requested in succession it can seem continuous despite it being different individuals seeking support from the team.

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Review of
Green Willow Residential Home
from O T (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

Our mother has lived at Green Willow for a few years. Despite her frailties and disabilities she has become part of the community which is Green Willow. Every member of the team makes it their mission to look after every aspect of care. The team understands the needs and foibles of each resident, and

they adapt to and respect their individuality. Communications between family members with Green Willow are excellent which is reassuring and appreciated especially by those who are not nearby.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeMum never fails to make us laugh each day, and I know the staff she once taught enjoy reminiscing about their days with her!

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Review of
Green Willow Residential Home
from Susan P (Wife of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

My husband came initially for 2 weeks respite after spending 5 weeks in Worthing Hospital, he was still poorly so we made the decision to get respite which went well, so well in fact that he became a permanent resident. He has slowly made improvement. He is well looked after and the staff take the greatest

care of him. He likes the food and I am welcomed whatever time I turn up (which helps me). He goes out on bus trips and joins in activities although also quite happy in his own room with a view of the pretty garden.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeOur very own gentle giant, we are so delighted that he settled in so well he became a permeant resident giving you the time to focus on yourself as well as him.

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Review of
Green Willow Residential Home
from Roy P (Son of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

Since my parents have settled in well since moving into Green Willow in December. They have been very impressed as have I of the excellence of the staff and the attention given. It has enabled me to relax and go away on holidays knowing that they are well looked after.

Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeWe love having Mum and Dad reside with us, they're our very own Posh & Becks!

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,143
Residential Dementia Care	£1,255
All Care Types	£1,143

Care Homes Owned by Kew Care Group

Kew Care Group Locations (4)

Kew Care Group Reviews (235)

Green Willow Residential Home

Westbourne Care Home

Green Willow Residential Home

Westbourne Care Home

Westbourne Care Home

Green Willow Residential Home

Westbourne Care Home

Westbourne Care Home

Cleeve Lodge Residential Care Home

Westbourne Care Home

Cleeve Lodge Residential Care Home

Westbourne Care Home

Green Willow Residential Home

Manor Cottage Residential Home

Manor Cottage Residential Home

Green Willow Residential Home

Green Willow Residential Home

Green Willow Residential Home

Green Willow Residential Home

Green Willow Residential Home

Awards / Recognitions (3)

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Frequently Asked Questions about Kew Care Group

Costs for care homes owned by Kew Care Group

How many Care Homes does Kew Care Group own?

Which Kew Care Group Care Homes have the highest review score?

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