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Care Homes Owned by Kew Care Group

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kew Care Group
Kew Care Group is a group of four family owned and run quality care homes in Bristol, West Sussex and Gloucester. The team firmly believe that residents do not live in their workplace, rather they work in their home. This philosophy runs through all the Kew Care Group Residential Care Homes.

The individual is at the centre of everything that Kew Care Group do. They work with each person to make sure that they consider individual likes, dislikes, choices, preferences and needs in providing a quality service in a home away from home. They use involvement and active participation to promote empowerment and maintain each person's way of life.

The Kew Care Group is focused on service users always being actively involved in quality feedback and continuous improvement strategies. This involves residents, families, friends, staff, health professionals, inspectors, social services and the local community.

Kew Care Group Locations (4)

 - Browse 4 Care Homes owned by Kew Care Group
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Green Willow Residential Home
21/23 Vicarage Lane, East Preston, Littlehampton BN16 2SP 
9.8 85 reviews
Green Willow Residential Home, Littlehampton, West Sussex
"My mum enjoyed her 2 week stay with you, she said the food was good and she enjoyed the activities. She made new friends and had a lovely…"   Read all 85 reviews
  • from £1,500 / week
  • 31 Rooms
Location Type Care Home

Green Willow Residential Home is set in a wonderful landscaped garden not far from East Preston village and close to the sea. The home was opened in 1985 and prides itself on its high standard of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Manor Cottage Residential Home
Beckspool Road, Frenchay, Bristol BS16 1NT 
9.8 57 reviews
Manor Cottage Residential Home, Bristol, South Gloucestershire
"My mum has been in Manor Cottage for almost 4 years. I can say without exception everyone has been very kind and caring. The food is…"   Read all 57 reviews
  • from £1,000 / week
  • 27 Rooms
Location Type Care Home

Manor Cottage offers a stylish environment in which to provide residential care, being a listed building originating from the fifteenth century, lovingly converted for the practice of modern ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Westbourne Care Home
190 Reservoir Road, Gloucester GL4 6SB 
9.7 55 reviews
Westbourne Care Home, Gloucester, Gloucestershire
"It was a difficult decision to put Mum in a care home, but necessary. Why did we worry? She was looked after by loving, sensitive, caring…"   Read all 55 reviews
  • from £1,350 / week
  • 36 Rooms
Location Type Care Home

Westbourne provides high-level care for adults with diverse needs, including physical disability, elderly frailty, learning disabilities, and dementia. Their well-trained team delivers care of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Cleeve Lodge Residential Care Home
Cleeve Lodge Close, Downend, Bristol BS16 6AQ 
9.4 52 reviews
Cleeve Lodge Residential Care Home, Bristol, South Gloucestershire
"My experience of Cleeve Lodge Residential Care Home - A warm friendly welcome to residents and family. With excellent professional staff…"   Read all 52 reviews
  • from £1,350 / week
  • 33 Rooms
Location Type Care Home

Cleeve Lodge Residential Care Home is a delightful period property with beautiful gardens located in Downend, Bristol. It prides itself on providing lovely accommodation and facilities. The period ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Kew Care Group Reviews (249)

9.7

Kew Care Group has a Group Review Score of 9.7 (9.687) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kew Care Group must have a Review Score.

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Review of

Westbourne Care Home

from S H (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a difficult decision to put Mum in a care home, but necessary. Why did we worry? She was looked after by loving, sensitive, caring staff. Westbourne is not a care home but a home that cares. Mum passed in December 2023. It was a no-brainer when mum-in-law needed care. Westbourne was number one
on the list. Luckily, they were able to take mum-in-law, and it has given her a new lease of life. It's so heartwarming to see her so happy. Thank you, Westbourne. You are angels.
Reply from Helen Haughton, Operations Manager at Westbourne Care HomeThank you so much for your kind words. We adored Mum when she lived with us and we are so glad that you decided to recommend us for your Mother-in-law. We love having her and she brightens up our days.
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Review of

Manor Cottage Residential Home

from J B (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Manor Cottage for almost 4 years. I can say without exception everyone has been very kind and caring. The food is fabulous and there are activities every day. Most importantly my mum is very happy and so am I.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential HomeThank you for your lovely comments, It is so nice to hear that your mum is very happy here.
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Review of

Westbourne Care Home

from Brian R (Son-in-law of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Westbourne for nearly 2 years. The standard of care is excellent. She is treated with respect, care and patience, and the staff are attentive and sensitive to her needs. Additionally, the staff are welcoming to family and friends.
Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you for review, it means so much to all the team. We are so pleased she is happy and settled here at Westbourne.
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Review of

Westbourne Care Home

from Steven H (Son of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Westbourne about 10 months ago. She is very happy there and loves the way she is cared for. All of the staff are excellent and extremely caring. She settled in very quickly and we have no worries at all. Every time I visit, she has tales to tell of the fun she has had with the varied
activities and day trips. I could not recommend them highly enough.
Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank very much for taking the time to leave such a lovely review, it means so much to all the team. It is a pleasure caring for your wonderful mum.
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Review of

Westbourne Care Home

from M C (Son of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been here since 18th February 2026, and I can honestly say that he has settled in well. I have found all the staff very friendly and helpful. They are all passionate about their work. I cannot find one single thing to criticise. I would thoroughly recommend this care home to everyone.
My father, James, went out with many of the others yesterday on a canal barge; they had a lovely time. I rate Westbourne Care Home 5 stars.
Reply from Helen Haughton, Operations Manager at Westbourne Care HomeThank you so much for your kind words. Dad is an absolute joy to have living with us and we are so glad that you and he are happy with everything.
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Review of

Manor Cottage Residential Home

from Alan M (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I had viewed several other much larger homes and didn't like the atmosphere. This home is very small in comparison, and on initial viewing with Debbie, we both felt the home had a good vibe. We felt that it was just like being at home, not in an institution. The residents are treated
like a member of a large family which we liked. Mum was treated very well considering she was suffering with a session of delirium after her stay in hospital which made her very difficult to deal with. The staff were great and supportive and took it in stride. Although mum was there for a relatively short time of a few weeks, she did start to calm towards the end, but in all fairness mum was very frail and ill at this point in her life. Mum was bed ridden during her time there so didn't try out the activities etc.. but I could see them going on with other residents who were enjoying it. The house is very old 15th century, so all the walls and floors are wonky, but its quirky in a good way!
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential HomeThank you so much for your wonderful review of Manor Cottage, we are so pleased you choose our home to care for your mother, even for the short time she was with us. Your mother will always hold a place in our Manor family.
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Review of

Westbourne Care Home

from Debra S (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this home for 8 weeks now , they have been amazing with her and she is so much happier now than what she was 8 weeks ago . the staff are amazing and I can't fault them at all , she has days out which she loves and she also loves the activities .
Reply from Helen Haughton, Registered Manager at Westbourne Care HomeDebra, thank you for such a glowing review. It is so nice to see Mum coming out of her shell and growing in confidence as she settles in.
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Review of

Westbourne Care Home

from Lisa D (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was an emotional decision to put my 93 year old Mum into a care home, but as soon as I walked into Westbourne Care Home I felt the warmth, cre and professionalism was outstanding. The carer who showed us around was kind, informative and compassionate. My mum has been a resident for 2 weeks now and
is very settled. The staff are caring, warm and understanding, nothing is too much trouble! Food and activities are fantastic. Thank you Westbourne!
Reply from Helen Haughton, Registered Manager at Westbourne Care HomeLisa, Thank you for your lovely review. We love having Mum with us, she brightens up our days. It is lovely to see the two of you together with big smiles and really settling into the Westbourne family.
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Review of

Westbourne Care Home

from Debra R (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Westbourne Care Home since July 2024. She has advanced dementia and also cannot walk so needs help with everything. The staff are wonderful with her; they are caring and patient and always treat mum with respect. Added to this they are cheerful. I visit twice weekly, there is always
a cup of tea on offer, and staff update me as to how mum is and what she has been doing. Mum is happy and settled. The meals are varied and plentiful. There are a wide range of activities offered throughout the week to keep residents entertained and the staff go that extra mile in meeting the residents needs.
I would recommend Westbourne to anyone looking for a friendly, happy care home.
Reply from Helen Haughton, Operations Manager at Westbourne Care HomeDebra, thank you so much for taking the time to post a review. It is a joy to have Mum with us and to see you during your visits.
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Review of

Manor Cottage Residential Home

from Duncan M (Nephew of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt stayed at this residential home for a couple of weeks, and it was outstanding. The staff were incredibly caring and attentive, creating a warm, welcoming atmosphere that felt like family. The facilities were spotless, the meals delicious and nutritious, and the activities kept her engaged and
happy. Even in such a short time, we saw a real positive difference in her wellbeing. Highly recommended - five stars without hesitation."
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential HomeThank you for this lovely review, your aunt settled in here at Manor Cottage from day one and was a pleasure to look after. We really appreciate your kind words.
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Review of

Westbourne Care Home

from K W (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to the home in December last year. When we visit we are warmly welcomed with a cup of tea offered. She feels like we are part of the family there. Mum has dementia but she seems happy there.The staff are always happy to help any time. Super friendly. Very happy with mum's care.
Reply from Helen Haughton, Registered Manager at Westbourne Care HomeThank you for taking the time to leave a review. It is always nice to receive positive feedback and I will ensure that your comments are fed back to the team.
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Review of

Westbourne Care Home

from Sheila H (Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Westbourne Care home for six months, and I have nothing to complain about. All the staff work hard to help me and other residents to be happy, safe and healthy, and most of all to be loved. I would not want to be anywhere else.
Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you for taking the time to leave such a lovely review, it's a pleasure to have you here.
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Review of

Westbourne Care Home

from Allan P (Husband of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident since November 24 and has dementia and mobility problems. I visit Westbourne 4 times a week and I'm always greeted with a warm hello from all members of the staff.


I'm very pleased with my wife's care, she's always clean, nicely dressed and cared for. All the staff are

very calm, patient and loving with her and the other residents in her wing.


She can't remember ever eating any of the food! But having sampled the food on a number of occasions it's always very tasty and varied. Cups of tea and snacks are always on hand.


Her room is always neat, tidy and spotlessly clean. I'm very grateful for the care Westbourne gives my wife.

Reply from Helen Haughton, Operations Manager at Westbourne Care HomeThank you for taking the time to provide such a positive review Allan. We love the joy your wife brings to the Home and we look forward to your visits.
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Review of

Green Willow Residential Home

from Stuart D (Husband of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife came to this wonderful home in January, she was confused and distressed and it was heartbreaking to go back home and leave her.The staff went above and beyond to settle her and there patience and hard work has paid off, nothing is to much trouble. The whole team are happy and professional and
I know she is safe and treated as an individual, she is now participating in the daily entertainment and enjoying the food which I have most days and it's amazing.The first thing are friends say when they visit is how clean and fresh the place is , in summary I could not of picked a better home for my wife it's worth every penny the whole team should be very proud.
Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeWe adore having your wife with us, she has the most infectious smile and we couldn't imagine Green Willow without her! Thank you so much for your kind words it means so much to us and the whole team!
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Review of

Green Willow Residential Home

from V H (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum enjoyed her 2 week stay with you, she said the food was good and she enjoyed the activities. She made new friends and had a lovely time. It helped her in a rehabilitation period when she had a broken bone, and got her back on her feet.
Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeWe loved having Mum stay with us whilst she built up her strength to return home, it was lovely to see her make friends and join in with all the home had to offer. We hope Mum continues to thrive at home, but are here if she ever needs a pamper break!
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Review of

Cleeve Lodge Residential Care Home

from H H (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum stayed with you following discharge from hospital, for approx 3 weeks. Staff were so kind and accommodating and mum felt the food was very good. Mum did't join in very much, she likes her own company, so can't really comment on them.
Reply from Risa Jobbins, Registered Manager at Cleeve Lodge Residential Care HomeThank you for your feedback; I will ensure that our team are aware of your kind words. Your involvement and support with mum's care has been crucial and by us working together, we have been able to achieve the very best care for mum to enable her to regain her indepdenance and return home.
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Review of

Green Willow Residential Home

from C T (Ex Family Member) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the amazing improvement my ex-mother-in-law has shown in the few weeks being with you. Health improved, mental wellbeing improved. Happiness and appetite improved! I cannot believe the difference in her, and I am so pleased! Thank you for your wonderful care!
Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you for your kind words, we are delighted that her short stay has turned into a permanent residency with us!
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Review of

Westbourne Care Home

from Gill B (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my mum has been at Westbourne for over 4 years this is my second review.
My mum has always been and still is really happy there.
Westbourne is like one big happy family with a great atmosphere, the staff are really friendly, happy, work hard and always willing to have a chat. They care for the
residents with dignity and compassion.
Any issues I have with my mum are dealt with promptly.
All the meals are good with plenty of variety and choice.
The activities lady is fantastic with all the residents. There is always lots of different activities going on and the residents and staff have so much fun. The staff love dressing up for different events, which the residents really enjoy. In the summer they went on trips to Weston super mare, a wildlife park and various others. I would not hesitate in recommending this care home for anyone looking for a place for their loved one.
Reply from Frances O'Shaughnessy, Business Administrator at Westbourne Care HomeThank you so much for taking the time to leave us such a glowing review! It really means so much to all the team here at Westbourne to hear such lovely words! It is an absolute pleasure to care for your mum, and we are so glad she feels happy and safe with us.
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Review of

Green Willow Residential Home

from L P (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was with my Mum, when she had her first month review. We were asked if we had any complaints, and I can honestly say no!
The moment my sister and I went through the front door at Green Willow,it felt like home- so warm and welcoming. Every single member of staff, I have come across, is warm, friendly,
but professional - and always smiling. My Mum is a very social person, and has thrown herself into the majority of the varied activities provided twice daily- even going on trips out.
The care home is kept immaculately clean, as is Mum's room. The communication between my siblings and I, and the staff, is fantastic- we are kept informed all the time. A senior nurse practitioner, visits the care home once a week, as a new resident, Mum was seen during her first week there. Visitors are always made to feel very welcome, younger visitors even have toys provided.
I have been so impressed how quickly the staff have got to know my Mum, she is very happy being a resident of Green Willow.
Reply from Amy-Louise Lee, Registered Manager at Green Willow Residential HomeThank you so much for your kind words, we have loved welcoming Mum and your family - thank you for all your support and many more parties!
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Review of

Westbourne Care Home

from Iain M (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very happy at Westbourne, and did not want to leave. In the 18 months she was there, she was well looked after by the staff who did their best to look after her in difficult circumstances.
Reply from Helen Haughton, Operations Manager at Westbourne Care HomeThank you so much Iain for your review which is a good balance against your sister's previous comments. We loved your Mother's time with us and we all miss her greatly. Thank you for recognising that the wonderful Staff Team sometimes have to work in challenging situations with family dynamics, the whole team really appreciate that.
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Awards / Recognitions (3)

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Frequently Asked Questions about Kew Care Group

Costs for care homes owned by Kew Care Group

Average costs per week for care homes owned by Kew Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Kew Care Group, based on 4 out of 4 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,300
Residential Dementia Care £1,363
All Care Types £1,300
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Kew Care Group own?

Kew Care Group own 4 Care Homes.

Which Kew Care Group Care Homes have the highest review score?

Green Willow Residential Home, Manor Cottage Residential Home & Westbourne Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kew Care Group to verify any information. View our terms and conditions. Kew Care Group has a Platinum Service – more info.