
This is an amazing home with an amazing team who showed dedication not only to their workJacqueline R(Daughter of Resident/Service User)

Our experience has been excellent, from the day my husband joined the happy family at Cleeve LodgePeggy W(Wife of Resident/Service User)

Amazing home! My aunt is always clean and tidy, as is her room.Ann B(Niece of Resident/Service User)

This is an amazing home with an amazing team who showed dedication not only to their workJacqueline R(Daughter of Resident/Service User)

Our experience has been excellent, from the day my husband joined the happy family at Cleeve LodgePeggy W(Wife of Resident/Service User)

Amazing home! My aunt is always clean and tidy, as is her room.Ann B(Niece of Resident/Service User)

Cleeve Lodge Residential Care Home is a delightful period property with beautiful gardens located in Downend, Bristol. It prides itself on providing lovely accommodation and facilities. The period property, with its beautifully kept garden, has been carefully restored to create a relaxed and peaceful setting.
With an expert team of carers available 24 hours a day, residents receive the best possible care whenever they need it. Cleeve Lodge has close links...
Care Provided by Cleeve Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cleeve Lodge Residential Care Home for full pricing details and T&Cs.
Contact Cleeve Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kew Care Group
- Private Owned
Person in charge
- Risa Jobbins(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (2)
Visiting
- The home is happy to have visitors at any time.
Cleeve Lodge Residential Care Home Reviews (56)
Cleeve Lodge Residential Care Home has a Review Score of 9.5 (9.490) out of 10, based on 15 reviews in the last 2 years.
Over all time Cleeve Lodge Residential Care Home has 56 reviews.
My Nan stayed here on respite whilst I went on holiday with my parents. She really enjoyed her time here, the staff were very friendly and helpful. The food must have been good as she actually ate. My Nan even joined in with the activities and enjoyed the company.
Thank you for your positive comments. Hopefully you and your family managed to have a restful holiday. I know that Nan enjoyed herself and we would love to have her visit us again.
My mother recently died aged 103 after moving into Cleeve Lodge three years ago. Whilst independent, her eyesight, hearing and progressively mobility, deteriorated and she became increasingly dependent on staff. She was indeed fortunate to have been placed in Cleeve Lodge. All the staff looked after her in a professional, caring and respectful manner. The ethos was fully inclusive and the care excellent. I have nothing but praise and respect for the staff at all levels. On her behalf, thank you.
Thank you for taking the time to say such wonderful things about the team at Cleeve Lodge. It was a pleasure to care for your Mother. She will be sadly missed but we all have such fond memories of her time with us.
We are very lucky. This home is the best anyone can ask for. The staff are brilliant, helpful and cheerful. I have been here 8 and a half years and I do not regret one moment.
Thank you for taking the time to give us this lovely feedback J B - it makes such a difference to the staff to hear what a great impact they have. We all love having you. Josie
My brother is a resident of Cleeve Lodge Care Home. He has been there for nearly three years. In that time he has been looked after exceptionally well with all his personal care as well as his physical and entertainment needs. The management, as well as all of the staff, are superb and always make time for all the residents' needs.
Thank you so much for your lovely comments, we love having him with us.
The staff are excellent nothing is too much trouble, food, rooms and cleanliness are all above excellent. Mother is much happier now.
Wonderful staff with a truly caring attitude, have made my mum most welcome and at home. Mum has smiled more in the last year than she has done for many years and the staff have helped myself and my sister through a difficult time. I could not recommend Cleeve Lodge any higher.
Thank you so much for your review - it means so much to the staff when we get a heartfelt thank you.
Extremely friendly and caring staff who look after residents every need.
Thank you for your review, it really helps us to constantly work to improve our care and service.
My stay at Cleeve Lodge was like staying at a nice hotel but with carers on hand when needed. The staff were friendly and helpful and I am looking forward to going back to stay for respite later this summer.
The care home is very good, the staff are very good and considerate.
My father has only been resident in this home for the period 2/5/16 - 5/10/16. He passed away on this date. The care and attention given to my father was excellent. He enjoyed the care and attention provided by the staff. Nothing was too much. The food was superb as he was alway praising how good it was. He participated in activities where possible which kept his mind active. The staff were friendly and supportive at all times. The end of life care was exceptional. I've already booked my place for later life!!
The staff are most patient, kind and respectful. There is a continued programme of activities and outings, and plenty of good, well-trained staff at all times.
My sister has dementia and has been in care for 14 months. The care she receives is really good and they are very kind to her. They have taken a weight off my mind.
I am very pleased with the care home. The staff are excellent, always willing to help and you can always talk to them about anything, they then do the best they can to help you. My dad does feel safe and secure there with 24hr assistance which he needs.
We have been extremely pleased with the care and support given to our relative. Despite our grandmother presenting multiple challenges with hostility and memory issues - the staff are extremely patient, gentle, respectful and professional. Our grandmother has settled in well due to the kindness and support offered to her at Cleeve Lodge. There are interesting and appropriate activities on, almost every day as well as trips out. We are always kept informed of significant information and the home is kept very nicely - clean with interesting displays.
My friend moved to Cleeve Lodge nearly two years ago following a stay in hospital. The staff are kind and helpful even when he is grumpy and uncooperative. His medical problems have increased but the home has provided the specialist equipment he needs and arranges medical appointments when necessary.
Activities are provided on a daily basis.
Food is balanced and varied and there are always options to choose from.
I cannot praise Cleeve Lodge highly enough and recommend it to anyone thinking of going into care either for respite of as a permanent resident.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 13 July 2026One double occupancy room available, suitable for a couple or large room for single occupancy. Two single en-suite rooms available. Secure dementia care bedroom available within the quiet wing. Respite care available.
News (39) & Events (0)
- 23 Jun 2026
The FIFA Club World Cup has brought an extra buzz to our homes last week, with residents and teams coming together to enjoy all the excitement the tournament has to...
- 27 May 2026
With the warmer weather arriving, residents at Cleeve Lodge have been making the most of time outdoors and enjoying a slower pace to the day together. This week’s activities have...
- 12 May 2026
Across our homes, daily life is built around the relationships that grow naturally over time between residents, teams, families and the people who spend time there each day. Often, it...
There are no upcoming events for Cleeve Lodge Residential Care Home.
Awards / Recognitions (2)
- 09 Oct 2021Recipient: Kew Care Group
- 01 Jul 2020Recipient: Kew Care Group
Meet the Team (2)

I am Cerisa, known as Risa, Registered Manager at Cleeve Lodge Residential Home in Downend. We care for adults over the age of 65 who require support with their daily living or who simply require companionship.
I first started working in care in 1998 and moved to Cleeve Lodge in 2008. I have NVQ Level 2 & 3 in Health & Social Care and recently achieved my Level 5 Diploma in Leadership & Management.
Outside of work, I live with my husband and three teenage children. My household is very busy and noisy with my children and two dogs but I wouldn't change it for anything. My children forever make me smile.
The most important lesson that I have learnt has been that working in a team achieves much more than working in isolation. The best piece of advice that I was once given was to believe in myself as I can achieve great things.

I am Helen Haughton, I support the Homes in the Kew Care Group as Operations Manager. I started working in health & social care in 2001 when I graduated from Cardiff University and joined Kew Care Group in 2008. I was the Registered Manager of Cleeve Lodge Residential Home for 10 years achieving an Outstanding CQC rating in 2018. In addition to this, I had been working alongside the other Managers within the Group for several years but took on the operations role full-time in 2018 and now split my time between the four Homes.
The best piece of advice that I was once given was to teach and mentor others and they will be the best reflection of you.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleeve Lodge Residential Care Home to verify any information. View our terms and conditions. Cleeve Lodge Residential Care Home has an Enhanced Service -more info.