Submit a Review for Moss Park Care Home
St John's Road, Caol, Lochyside, Fort William, PH33 7PR
View full details of Moss Park Care HomeLatest Reviews for Moss Park Care Home
09 May 2024
The improvement has been noticeable since the last review. I have a better understanding of what is happening in the care home.
09 May 2024
Satisfactory.
19 February 2024
I am happy overall with the care and support the care home provides for my husband and myself. I feel all staff are approachable with any queries I have and I am always made to feel welcome. I visit my husband twice daily, and I enjoy my visits.
15 February 2024
I have always found staff to be efficient, friendly and helpful. They have been kind and considerate to their residents and visitors without exception. The home is a modern, clean and comfortable place for all residents.
14 February 2024
Always met with a warm welcome when we come to Moss Park to visit. Staff always willing to share any information with us when we visit.
Special mention to the staff who make sure my sister has a sweet treat (which she loves) with her afternoon tea.
Activities provided by the home make it a great
environment and keep minds active.
Staff very patient and caring.
09 February 2024
It is not easy when a family member requires continuous care. there is a whole raft of emotions for the family as well as the new resident.
This awareness of the big picture has proven invaluable. The staff and management at Moss Park took the time to give me the reassurance and support needed to
better help myself as well as my father. In turn, this increased my confidence in the care given by Moss Park.
05 February 2024
Excellent place with really nice and caring staff. Mum much improved since coming here. The staff keep me well informed of her condition. The food is excellent. The only downside is the amount it costs doesn't include things like toiletries.
01 February 2024
My husband seems to be well cared for. He is kept clean and tidy and his hair is cared for.
01 February 2024
Great review, well looked after. Treated with dignity. The staff are very approachable and helpful. Good lines of communication, good at updating.
01 February 2024
Pleasant surroundings, good care and excellent staff.
26 January 2024
From the moment we visited Moss Park with a view to moving my mother from another care home we immediately felt that this was the perfect fit for her and we have been proven right. It has a homely, family feel and the staff are all amazing. Within a matter of days, the staff knew exactly who my
mother was, what she enjoyed doing and what her interests were. Mum visibly relaxed as soon as she arrived where previously she had been very agitated and upset. Nothing is ever too much trouble, the care is second to none, everyone is always super busy but they still manage to do everything with a smile and a cheery disposition. We live on an island and so are unable to visit as much as we like which is hard but it makes it so much easier to bear knowing Mum is happy and in such good, caring hands. I would also say that the communication is fantastic.
26 January 2024
My mum has been at Moss Park for 12 months now and I can say that in all that time she has been incredibly well looked after. The staff are lovely, friendly and competent. I have peace of mind that she is in the best place that fits with her needs.
26 January 2024
We have found Moss Park to be the best thing to happen for our mum and family. The staff cannot do enough for our mum and have made her feel as at home as she could be. We are always made to feel welcome at any time we visit and have no worries approaching staff in anything. We are very lucky they
could take our mum at a very difficult time and it’s been a pleasure to see the improvement in her despite a devastating diagnosis of dementia.
26 January 2024
My Father has been a resident in Mosspark for several years now. He failed to settle in any of the previous homes he was in and is now happy and content in Moss Park. He is well cared for and he thoroughly enjoys the food and there is plenty for him to take part in if he wishes. This is reassuring
for me as I don’t live locally. The manager and staff are easy to contact if I have any queries and they also are quick to get in touch with me as needed. I would recommend Moss Park to anyone looking to have a family member to be cared for in a homely and caring environment.
26 January 2024
My dad has been in Moss Park since April 2023. On arrival the staff couldn’t have been any better in getting my dad settled in and getting him involved in activities, getting out in the garden, out for a run in the bus and on the bike around the village which he enjoys. All the staff are great,
friendly, very welcoming always ask if you’d like tea etc on visiting. Always very clean and tidy and the gardens are lovely too. I’d just like to thank everyone at Moss Park for taking great care of my dad.
John
22 May 2023
Moss Park Care Home has been entrusted with the care of my sister.
I will be eternally grateful to all the staff who have taken the time to really get to know her. Each visit I make, comforts me to watch the interaction between them.
It is very obvious, this is a team of caring, dedicated and
compassionate people.
When we find it difficult or simply impossible to give our loved ones the care they require, it is very difficult to hand that responsibility to strangers. So I cannot adequately express my thanks to everyone at Mosspark for not being ‘strangers’ and for looking after my sister x
24 June 2022
They took great care of residents throughout the pandemic which was a relief. There are plenty of activities done with residents in and out of the home/garden. Staff have a great rapport with residents, which creates a wonderful atmosphere. The staff/manager keep you updated. There's a Social Media
page to see pictures and it's not available except to residents' families which is reassuring. Keep up the good work.
21 June 2022
The last two years have been very challenging, especially for the care homes, staff and family members.
Moss Park have been exceptional, keeping us updated with restrictions and regulations.
Everyone has felt the impact of COVID but if there was a way to contact, in any way with, your family
member, Moss Park made it possible.
A great big thank you to all staff at Moss Park!
17 June 2022
I cannot thank the staff enough for all the care and kindness they have shown my husband since he went into the home six months again. They also make me feel welcome when I go to visit.
17 February 2022
I am very happy with the way my mother is taken care of. Any concerns are dealt with immediately and I am always contacted regarding and issues. There are always brilliant activities to take part in if they want, and it's wonderful to be kept part of the Moss Park family via social media.
Latest Reviews for Moss Park Care Home
09 May 2024
The improvement has been noticeable since the last review. I have a better understanding of what is happening in the care home.
09 May 2024
Satisfactory.
19 February 2024
I am happy overall with the care and support the care home provides for my husband and myself. I feel all staff are approachable with any queries I have and I am always made to feel welcome. I visit my husband twice daily, and I enjoy my visits.
15 February 2024
I have always found staff to be efficient, friendly and helpful. They have been kind and considerate to their residents and visitors without exception. The home is a modern, clean and comfortable place for all residents.
14 February 2024
Always met with a warm welcome when we come to Moss Park to visit. Staff always willing to share any information with us when we visit.
Special mention to the staff who make sure my sister has a sweet treat (which she loves) with her afternoon tea.
Activities provided by the home make it a great
environment and keep minds active.
Staff very patient and caring.
09 February 2024
It is not easy when a family member requires continuous care. there is a whole raft of emotions for the family as well as the new resident.
This awareness of the big picture has proven invaluable. The staff and management at Moss Park took the time to give me the reassurance and support needed to
better help myself as well as my father. In turn, this increased my confidence in the care given by Moss Park.
05 February 2024
Excellent place with really nice and caring staff. Mum much improved since coming here. The staff keep me well informed of her condition. The food is excellent. The only downside is the amount it costs doesn't include things like toiletries.
01 February 2024
My husband seems to be well cared for. He is kept clean and tidy and his hair is cared for.
01 February 2024
Great review, well looked after. Treated with dignity. The staff are very approachable and helpful. Good lines of communication, good at updating.
01 February 2024
Pleasant surroundings, good care and excellent staff.
26 January 2024
From the moment we visited Moss Park with a view to moving my mother from another care home we immediately felt that this was the perfect fit for her and we have been proven right. It has a homely, family feel and the staff are all amazing. Within a matter of days, the staff knew exactly who my
mother was, what she enjoyed doing and what her interests were. Mum visibly relaxed as soon as she arrived where previously she had been very agitated and upset. Nothing is ever too much trouble, the care is second to none, everyone is always super busy but they still manage to do everything with a smile and a cheery disposition. We live on an island and so are unable to visit as much as we like which is hard but it makes it so much easier to bear knowing Mum is happy and in such good, caring hands. I would also say that the communication is fantastic.
26 January 2024
My mum has been at Moss Park for 12 months now and I can say that in all that time she has been incredibly well looked after. The staff are lovely, friendly and competent. I have peace of mind that she is in the best place that fits with her needs.
26 January 2024
We have found Moss Park to be the best thing to happen for our mum and family. The staff cannot do enough for our mum and have made her feel as at home as she could be. We are always made to feel welcome at any time we visit and have no worries approaching staff in anything. We are very lucky they
could take our mum at a very difficult time and it’s been a pleasure to see the improvement in her despite a devastating diagnosis of dementia.
26 January 2024
My Father has been a resident in Mosspark for several years now. He failed to settle in any of the previous homes he was in and is now happy and content in Moss Park. He is well cared for and he thoroughly enjoys the food and there is plenty for him to take part in if he wishes. This is reassuring
for me as I don’t live locally. The manager and staff are easy to contact if I have any queries and they also are quick to get in touch with me as needed. I would recommend Moss Park to anyone looking to have a family member to be cared for in a homely and caring environment.
26 January 2024
My dad has been in Moss Park since April 2023. On arrival the staff couldn’t have been any better in getting my dad settled in and getting him involved in activities, getting out in the garden, out for a run in the bus and on the bike around the village which he enjoys. All the staff are great,
friendly, very welcoming always ask if you’d like tea etc on visiting. Always very clean and tidy and the gardens are lovely too. I’d just like to thank everyone at Moss Park for taking great care of my dad.
John
22 May 2023
Moss Park Care Home has been entrusted with the care of my sister.
I will be eternally grateful to all the staff who have taken the time to really get to know her. Each visit I make, comforts me to watch the interaction between them.
It is very obvious, this is a team of caring, dedicated and
compassionate people.
When we find it difficult or simply impossible to give our loved ones the care they require, it is very difficult to hand that responsibility to strangers. So I cannot adequately express my thanks to everyone at Mosspark for not being ‘strangers’ and for looking after my sister x
24 June 2022
They took great care of residents throughout the pandemic which was a relief. There are plenty of activities done with residents in and out of the home/garden. Staff have a great rapport with residents, which creates a wonderful atmosphere. The staff/manager keep you updated. There's a Social Media
page to see pictures and it's not available except to residents' families which is reassuring. Keep up the good work.
21 June 2022
The last two years have been very challenging, especially for the care homes, staff and family members.
Moss Park have been exceptional, keeping us updated with restrictions and regulations.
Everyone has felt the impact of COVID but if there was a way to contact, in any way with, your family
member, Moss Park made it possible.
A great big thank you to all staff at Moss Park!
17 June 2022
I cannot thank the staff enough for all the care and kindness they have shown my husband since he went into the home six months again. They also make me feel welcome when I go to visit.
17 February 2022
I am very happy with the way my mother is taken care of. Any concerns are dealt with immediately and I am always contacted regarding and issues. There are always brilliant activities to take part in if they want, and it's wonderful to be kept part of the Moss Park family via social media.