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1 The Chesters, Traps Lane, New Malden, KT3 4SF
View Full Details of Speirs HouseLatest Reviews for Speirs House
07 August 2025
The staff are amazing, always smiling and engaging. They all share a good laugh with mum. All staff make the family feel at home and always ask how we are all doing. All staff treat mum with dignity & respect. The nursing staff are always doing what is best for mum. Truly grateful for everything all do for mum.
22 July 2025
Having chosen this home above all others 3 years ago for my beloved mum when she was no longer safe to live in her own home due to Parkinson's and Alzheimer's, I continue to rate Speirs House as excellent. All the stuff that actually really matters, they absolutely excel at. The care, the professionalism, the efforts to provide a sense of home for each of their residents, the respect and the consideration for complex human needs - the list goes on. I've experienced nothing but kindness, and creative solutions to help with mum's unpredictable ups and downs. They love her, and for that, I love them. Genuinely top down, really well supported person centred care - the staff are happy and constant, and this translates to a lovely environment for mum to have the best quality of life that she can have. Excellent manager, excellent staff, excellent building and grounds.
26 May 2025
Everything about Speirs House is very good, the staff are very helpful and attentive to the residents' wants and needs. The rooms are always spotless and food very fresh and nice. Can't find fault with anything.
23 May 2025
The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.
15 May 2025
My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.
09 May 2025
My partner has now been a Resident of Speirs House for nearly 2 and a half years. My partner took a little while to settle in a normal occurrence but now regards Speirs House as her home. I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a high standard. The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place. I believe that my partner is well cared for in a safe and friendly environment.
09 May 2025
Friendly and welcoming staff. Polite and always at hand to help. Excellent food and service.
09 May 2025
My friend has been here for 2 years. We always find her content, nicely dressed and cared for. She takes part in activities and is physically well.
06 May 2025
Always a very pleasant atmosphere and very helpful and friendly staff.
06 May 2025
My mother has been a resident for 2 years and the staff have always been very caring and helpful. My mother engages well with her staff, residents and visitors to create a welcoming home. Speirs House is always clean and the laundry done beautifully. The kitchen staff are always accommodating to my mother and serve fresh, hot meals- mum's recent birthday cake was delicious I am very happy with the nursing team who treat mum with dignity and concern and communicate very well with her family.
06 May 2025
Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.
01 May 2025
I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.
01 May 2025
I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.
01 May 2025
Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.
01 May 2025
My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.
28 April 2025
My sister is much happier being with you. The nurses and their management of medications is thorough, friendly and provides so much confidence. The food is remarkably good.
23 January 2025
Mom has been at Speirs House since July 2024 and the service has been outstanding. The staff, the care, the service has been outstanding. I particularly enjoy the warmth and sincerity of care from all staff.
23 January 2025
The staff at Speirs House have been looking after my mother-in-law very well and she is happy as a resident in the home. Everyone is very welcoming when we were to visit and the space is clean and well maintained. The recent Christmas party was a real joy to attend and the food and entertainment was top notch. Thank you to everyone from the management to the staff.
14 January 2025
I have a friend who has been a resident at Speirs House since May 2023. I have visited the Care Home many times, most recently for their Christmas Party on December 13th. This was a lovely occasion. The staff worked very hard: the residents were all looked after with care and compassion (as they always are, in my experience). The catering was excellent and the decorations were beautifully done.
23 December 2024
My husband is being very well cared for at Speirs House and we are all happy and confident that the home does their very best for him. He doesn't join in any of the activities but he is content in his room. His room is very comfortable and his clothes are always clean. The carers and nurses are all wonderful and as he doesn't have dementia he can interact with them which is good for his mood and personality.
Latest Reviews for Speirs House
07 August 2025
The staff are amazing, always smiling and engaging. They all share a good laugh with mum. All staff make the family feel at home and always ask how we are all doing. All staff treat mum with dignity & respect. The nursing staff are always doing what is best for mum. Truly grateful for everything all do for mum.
22 July 2025
Having chosen this home above all others 3 years ago for my beloved mum when she was no longer safe to live in her own home due to Parkinson's and Alzheimer's, I continue to rate Speirs House as excellent. All the stuff that actually really matters, they absolutely excel at. The care, the professionalism, the efforts to provide a sense of home for each of their residents, the respect and the consideration for complex human needs - the list goes on. I've experienced nothing but kindness, and creative solutions to help with mum's unpredictable ups and downs. They love her, and for that, I love them. Genuinely top down, really well supported person centred care - the staff are happy and constant, and this translates to a lovely environment for mum to have the best quality of life that she can have. Excellent manager, excellent staff, excellent building and grounds.
26 May 2025
Everything about Speirs House is very good, the staff are very helpful and attentive to the residents' wants and needs. The rooms are always spotless and food very fresh and nice. Can't find fault with anything.
23 May 2025
The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.
15 May 2025
My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.
09 May 2025
My partner has now been a Resident of Speirs House for nearly 2 and a half years. My partner took a little while to settle in a normal occurrence but now regards Speirs House as her home. I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a high standard. The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place. I believe that my partner is well cared for in a safe and friendly environment.
09 May 2025
Friendly and welcoming staff. Polite and always at hand to help. Excellent food and service.
09 May 2025
My friend has been here for 2 years. We always find her content, nicely dressed and cared for. She takes part in activities and is physically well.
06 May 2025
Always a very pleasant atmosphere and very helpful and friendly staff.
06 May 2025
My mother has been a resident for 2 years and the staff have always been very caring and helpful. My mother engages well with her staff, residents and visitors to create a welcoming home. Speirs House is always clean and the laundry done beautifully. The kitchen staff are always accommodating to my mother and serve fresh, hot meals- mum's recent birthday cake was delicious I am very happy with the nursing team who treat mum with dignity and concern and communicate very well with her family.
06 May 2025
Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.
01 May 2025
I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.
01 May 2025
I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.
01 May 2025
Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.
01 May 2025
My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.
28 April 2025
My sister is much happier being with you. The nurses and their management of medications is thorough, friendly and provides so much confidence. The food is remarkably good.
23 January 2025
Mom has been at Speirs House since July 2024 and the service has been outstanding. The staff, the care, the service has been outstanding. I particularly enjoy the warmth and sincerity of care from all staff.
23 January 2025
The staff at Speirs House have been looking after my mother-in-law very well and she is happy as a resident in the home. Everyone is very welcoming when we were to visit and the space is clean and well maintained. The recent Christmas party was a real joy to attend and the food and entertainment was top notch. Thank you to everyone from the management to the staff.
14 January 2025
I have a friend who has been a resident at Speirs House since May 2023. I have visited the Care Home many times, most recently for their Christmas Party on December 13th. This was a lovely occasion. The staff worked very hard: the residents were all looked after with care and compassion (as they always are, in my experience). The catering was excellent and the decorations were beautifully done.
23 December 2024
My husband is being very well cared for at Speirs House and we are all happy and confident that the home does their very best for him. He doesn't join in any of the activities but he is content in his room. His room is very comfortable and his clothes are always clean. The carers and nurses are all wonderful and as he doesn't have dementia he can interact with them which is good for his mood and personality.