Submit a Review for Speirs House
1 The Chesters, Traps Lane, New Malden, KT3 4SF
View full details of Speirs HouseLatest Reviews for Speirs House
27 January 2026
This is Mum's home, where she is safe, cared for and content despite complex needs. I am very pleased with the excellent care and consideration she receives and am immensely grateful to all the management and staff for their kindness & professionalism.
27 January 2026
My husband has been at Speirs House for nearly three years. I can't imagine anywhere better for him. He is safe and well cared for. He had a very bad stroke 23 years ago and I can't look after him anymore. He is so well looked after that our times together are lovely.
The staff are absolutely
fantastic and the home is run really well by the manager and her staff.
Could not be happier with Speirs House!
21 January 2026
My sister has been at Speirs House for three and a half years. It is both a nursing and care home. The staff are all regular, important for continuity of care for all residents. My sister needs nursing care after a serious stroke. She is non verbal, the staff know her needs, she's extremely well
cared for. Although she cannot join in, she is included in many of the activities, important for her well being. Speirs House is spacious, plenty of areas to enjoy whether individually, or socially. The ensuite bedrooms all have a view, it is a happy and comfortable place, it is home to my sister.
21 January 2026
My mother was in need of a hospital admission in the last months. When mum became unwell we were immediately notified, the nursing staff listened to our wishes and reviewed the situation as necessary. I felt our family wishes were prioritised and we worked as a team to enable mum to have the best
care for her individual needs. On return from hospital mum's care has been excellent. I can feel completely at ease when I leave the home knowing she will be cared for beautifully.
17 December 2025
We are so happy that our mum is at Speirs House. All the staff are wonderful and helpful and mum has settled in quickly. For my brother and I, Speirs House provides peace of mind, knowing that our mum is being cared for so well.
16 December 2025
I have been visiting my friend at Speirs House for about 3 years. She seems to be quite happy and content. The staff are friendly caring and always at hand to help. The environment is clean. The activities offered are excellent.
09 December 2025
Speirs House is a well-led care home. The staff are welcoming and caring towards the residents and the family. Meal time is well led with a choice of meal and served in a calm dining room. The property is well maintained, clothing laundered daily, and the nursing team always ready to answer
questions and look after my mother very well. The manager has worked very hard to ensure the smooth running of Speirs House.
18 November 2025
My mother has stayed in Speirs House for over two years. From the start, she has been well looked after and safe. The staff are all fantastic, kind and helpful. My mother's room is clean. There are plenty of activities. The food is good. I want to thank the manager of Speirs House and all the staff
for taking such good care of my mother. The recent CQC report is good, and this is well deserved. Thank you, everyone. I really appreciate all that you do for my mother.
07 August 2025
The staff are amazing, always smiling and engaging. They all share a good laugh with mum. All staff make the family feel at home and always ask how we are all doing. All staff treat mum with dignity & respect. The nursing staff are always doing what is best for mum. Truly grateful for everything all
do for mum.
26 May 2025
Everything about Speirs House is very good, the staff are very helpful and attentive to the residents' wants and needs. The rooms are always spotless and food very fresh and nice. Can't find fault with anything.
23 May 2025
The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.
15 May 2025
My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair
for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.
09 May 2025
My partner has now been a Resident of Speirs House for nearly 2 and a half years. My partner took a little while to settle in a normal occurrence but now regards Speirs House as her home.
I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a
high standard.
The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place.
I believe that my partner is well cared for in a safe and friendly environment.
09 May 2025
My friend has been here for 2 years. We always find her content, nicely dressed and cared for.
She takes part in activities and is physically well.
06 May 2025
Always a very pleasant atmosphere and very helpful and friendly staff.
06 May 2025
Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my
wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.
01 May 2025
I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly
clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.
01 May 2025
I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.
01 May 2025
Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and
quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.
01 May 2025
My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very
attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.
Latest Reviews for Speirs House
27 January 2026
This is Mum's home, where she is safe, cared for and content despite complex needs. I am very pleased with the excellent care and consideration she receives and am immensely grateful to all the management and staff for their kindness & professionalism.
27 January 2026
My husband has been at Speirs House for nearly three years. I can't imagine anywhere better for him. He is safe and well cared for. He had a very bad stroke 23 years ago and I can't look after him anymore. He is so well looked after that our times together are lovely.
The staff are absolutely
fantastic and the home is run really well by the manager and her staff.
Could not be happier with Speirs House!
21 January 2026
My sister has been at Speirs House for three and a half years. It is both a nursing and care home. The staff are all regular, important for continuity of care for all residents. My sister needs nursing care after a serious stroke. She is non verbal, the staff know her needs, she's extremely well
cared for. Although she cannot join in, she is included in many of the activities, important for her well being. Speirs House is spacious, plenty of areas to enjoy whether individually, or socially. The ensuite bedrooms all have a view, it is a happy and comfortable place, it is home to my sister.
21 January 2026
My mother was in need of a hospital admission in the last months. When mum became unwell we were immediately notified, the nursing staff listened to our wishes and reviewed the situation as necessary. I felt our family wishes were prioritised and we worked as a team to enable mum to have the best
care for her individual needs. On return from hospital mum's care has been excellent. I can feel completely at ease when I leave the home knowing she will be cared for beautifully.
17 December 2025
We are so happy that our mum is at Speirs House. All the staff are wonderful and helpful and mum has settled in quickly. For my brother and I, Speirs House provides peace of mind, knowing that our mum is being cared for so well.
16 December 2025
I have been visiting my friend at Speirs House for about 3 years. She seems to be quite happy and content. The staff are friendly caring and always at hand to help. The environment is clean. The activities offered are excellent.
09 December 2025
Speirs House is a well-led care home. The staff are welcoming and caring towards the residents and the family. Meal time is well led with a choice of meal and served in a calm dining room. The property is well maintained, clothing laundered daily, and the nursing team always ready to answer
questions and look after my mother very well. The manager has worked very hard to ensure the smooth running of Speirs House.
18 November 2025
My mother has stayed in Speirs House for over two years. From the start, she has been well looked after and safe. The staff are all fantastic, kind and helpful. My mother's room is clean. There are plenty of activities. The food is good. I want to thank the manager of Speirs House and all the staff
for taking such good care of my mother. The recent CQC report is good, and this is well deserved. Thank you, everyone. I really appreciate all that you do for my mother.
07 August 2025
The staff are amazing, always smiling and engaging. They all share a good laugh with mum. All staff make the family feel at home and always ask how we are all doing. All staff treat mum with dignity & respect. The nursing staff are always doing what is best for mum. Truly grateful for everything all
do for mum.
26 May 2025
Everything about Speirs House is very good, the staff are very helpful and attentive to the residents' wants and needs. The rooms are always spotless and food very fresh and nice. Can't find fault with anything.
23 May 2025
The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.
15 May 2025
My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair
for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.
09 May 2025
My partner has now been a Resident of Speirs House for nearly 2 and a half years. My partner took a little while to settle in a normal occurrence but now regards Speirs House as her home.
I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a
high standard.
The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place.
I believe that my partner is well cared for in a safe and friendly environment.
09 May 2025
My friend has been here for 2 years. We always find her content, nicely dressed and cared for.
She takes part in activities and is physically well.
06 May 2025
Always a very pleasant atmosphere and very helpful and friendly staff.
06 May 2025
Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my
wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.
01 May 2025
I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly
clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.
01 May 2025
I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.
01 May 2025
Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and
quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.
01 May 2025
My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very
attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.