Search...

Speirs House

1 The Chesters, New Malden, London KT3 4SF
Greensleeves Care Logo
Jobs
Speirs House logo
Speirs House, New Malden
Speirs House, New Malden
Speirs House, New Malden

Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.

Speirs House’s beautiful gardens are able to...  

Care Provided by Speirs House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£2,605 - £2,605N/A
Nursing Care£2,605 - £2,605£2,605 - £2,605
Nursing Dementia Care£2,605 - £2,605N/A

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Speirs House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Feruna O'Donovan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (35)

Speirs House Reviews (115)

Submit a Review
9.8

Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years. Over all time Speirs House has 115 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Speirs House
Loading...
Showing 115 reviews matching selected criteria
Review from Eileen W (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience
Watching the big smiles while they played balloon tennis was wonderful.

All the staff have great patients all the time - whatever they are doing.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking te to review our service. We will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience

Wynei has cared for my mother over the 3 years she has been at Speirs House and has always been attentive to my mother's needs and polite to her making sure that mum is comfortable and has everything she needs. Wynei communicates to me any concerns that she feels I need to know about and so can deal with. Wynei is a real asset to the Care Team at Speirs House.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are pleased that you mothers care needs are being managed effectively. We will pass om your feedback to Weyni.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James B (Husband of Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience
Very caring and loving care!!

Patient and most helpful carers and nurses!!

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We will pass on your feedback to the nursing and care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline S (Sister of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Speirs House is a lovely nursing home. The residents are all treated kindly and with respect and courtesy.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We will pass on your feedback to our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Son of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

I live in Manchester and came down to visit my mother who has been admitted here recently. The staff are always professional and very helpful. The place is always clean and tidy and everyone always says hello. Every experience I have had to date has been a wonderful one. Thank you to all the hard working staff for their kindness.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We will pass on your feedback to our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela W (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Staff are amazing and always pop in to see mum. The treat her with dignity and respect. All are amazing and make everyone feel at home. Roslyn the activities coordinator does and amazing job getting everyone involved.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We will pass on your feedback to our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah S (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Thank you for looking after mum so well. Spears House is wonderful, lovely staff and surroundings. Mum is happy and settled. The staff keep everything so clean and neat we are delighted with her care. Thank you for your kindness and support.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your mum is settled and her needs are being met. We will pass on your feedback to our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen F (Granddaughter of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience

A fabulous, caring place the staff are exceptional and consistently go the extra mile. Just turned up with coffee and croissants for Sunday Brunch and someone just brought out a china tea set to make the morning special. My children love to come to visit and are made very welcome.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We will pass on your feedback to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

The manager, head nurse and entire team have pulled together as usual to support my mother and I through a critical time. It's such a relief to be able to work with, and put my faith in the wonderful group of people who look after my mum now she can no longer look after herself.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service and we appreciate your feedback. We are delighted that we are able to meet your mother's care needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet A (Friend of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

Betty is very happy and comfortable in the Speirs. She feels well looked after and safe. Staff always on hand. Betty would prefer more fruit and fresh vegetables.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review and give feedback for our service. We are delighted that your friend has settled well and we are meeting her expectation. We will review her nutrition needs further.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Stephen M (Son of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience
The care home understands fully my mother's needs and are able to provide those very adequately.

They check on her regularly and make sure she is always comfortable.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review and give feedback on our service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

My mother has settled at Speirs House better than we could have imagined. She was made to feel part of the Speirs family from the moment she arrived. This is such a relief to us. Also, we feel part of the family too and are welcomed warmly and valued and considers the staff her friends. We simply could not ask for more.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

We are delighted to know that your mother has settled well into Speirs family. We want to thank you for taking time to review our service and we will pass on the feedback to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teri D (Relative of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Noah has joined the staff as a daily cleaner for Speirs House. He is a breath of fresh air, always has a lovely smile when he greets you. He always checks if he can come in to clean Ray's room. Thank you.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review of our service. We will give feedback to the staff mentioned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Wife of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

I am happy with my husbands care. All the staff are very nice and always helpful.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service, your feedback is valuable. We are delighted to know that your husband is well cared for and meets your expectation. We will pass on the feedback to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edna B (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience

I am writing to express our sincere gratitude for the excellent care our mother has been receiving at Speirs House Care Home over the past 17 months. We are incredibly pleased with the care and attention she has been provided.

The dedication and commitment of the staff and management to looking after the residents have not gone unnoticed. It is evident that they treat everyone with love and respect, which brings us great comfort and reassurance.

Thank you once again for your outstanding service and for making Speirs House a wonderful place for our mother to live.

Reply from Coral Okolo, Senior Carer at Speirs House

Thank you for your kind feedback. We are pleased to hear that you are happy with the care your mother is receiving. Your lovely comments will be shared with our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P G (Son of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
My mother has been at this wonderful care home for nearly a year. I'm extremely pleased with the way she is so well looked after in such a dignified caring safe and comfortable environment. The great staff are very professional and welcoming keeping me fully informed
This is very important as I have my own health issues which restrict me from being able to visit as often as I would like.
Thank you all so much

PG

Reply from Coral Okolo, Senior Carer at Speirs House

Thank you for taking the time to share your feedback. We are pleased to hear that you are reassured by the care your mother receives. Your comments will be shared with our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Billy W (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Simply put the care afforded to mum at Speirs House has been nothing short of outstanding in the year and a half that she has been here. I live abroad and so my worry always is/was is mum going to be sufficiently cared for. The answer is emphatically yes. Lead by the manager and her very able team. I am over the moon with the care. Keep going. Excellent staff.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

We are delighted to know that your mum has settled in well with the Speirs House family and her needs fully managed and meet your expectation. We will pass on the feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laura T (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My mum returned from hospital much less well, we prioritised getting her back to Speirs "her home" for final stages of her life with us and the staff who know her so well. Mum's care has been excellent, showing real empathy, care, respect and dignity.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review service. We are delighted that you chose Speirs House to care for your mum in her last days. We are priledged to have cared for your mum and to have known her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne C (Daughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

My mum has been living at Speirs House for the last eighteen months. We moved her from another home which looked like a posh hotel but she was left in her room mostly with no interaction. The staff at Speirs House are like family mum is really well cared for, there are activities twice daily and there are lovely volunteers coming into the home. The home is a good size only about 30 rooms where there is lots of interaction with the other residents and there is always lots of carers, nurses and other staff always around. The food is great and the residents get involved to have a say in what they want and the kitchen staff are wonderful. The residents have regular meetings also there are regular relatives meetings. The manager Feruna always has time to talk and is very happy and bubbly. I highly praise the staff and I am extremely happy to have found this gem of a home. Thank you all the staff

Reply from Coral Okolo, Senior Carer at Speirs House

Thank you so much for taking the time to share such a lovely review. We are delighted to hear how happy and well cared for your mum is at Speirs House. Your kind feedback will be shared with all our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cathleen C (Wife of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
My husband has been at Speirs House for nearly three years. I can't imagine anywhere better for him. He is safe and well cared for. He had a very bad stroke 23 years ago and I can't look after him anymore. He is so well looked after that our times together are lovely.
The staff are absolutely fantastic and the home is run really well by the manager and her staff.

Could not be happier with Speirs House!

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted to know that your husband has settled well with Speirs family. I will pass on the feedback to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 17 Dec 2025

    Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...

Upcoming Events

There are no upcoming events for Speirs House.

Awards / Recognitions (18)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (6)

Feruna O'Donovan
Feruna O'DonovanJob Title:Interim Home ManagerJoined: 2022

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.

At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.

We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!

I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.

Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

Noreen
Noreen Job Title:Registered NurseJoined: 2018

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

Manoj
Manoj Job Title:Head ChefJoined: 2017

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

Activities Team
Activities Team Job Title:Activity CoordinatorsJoined: 2017
Hi! We are Christina and Kasia. We provide gentle exercises and physio activities for residents in the morning and in the afternoon, we will keep the residents’ minds occupied with quizzes, board games, puzzles, arts & crafts, bingo and musical

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Housekeeping Team
Housekeeping Team Job Title:HousekeepersJoined: 2016

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

Marian
Marian Job Title:MaintenanceJoined: 2018
My role at Speirs House is to ensure the home functions effectively and safely. I also drive the mini bus for outings. I have a range of experience I can draw on; I have previously worked in the architectural lighting and lighting design market, as well as

building and manufacturing.

Frequently Asked Questions about Speirs House

What types of Care is Speirs House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Speirs House have?

There are 36 Single Rooms.

What are the Facilities & Services at Speirs House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Speirs House to the centre of New Malden?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.