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Speirs House

1 The Chesters, New Malden, London KT3 4SF
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Speirs House, New Malden
Speirs House, New Malden
Speirs House, New Malden

Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.

Speirs House’s beautiful gardens are able to...  

Care Provided by Speirs House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£2,605 - £2,605N/A
Nursing Care£2,605 - £2,605£2,605 - £2,605
Nursing Dementia Care£2,605 - £2,605N/A

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Speirs House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Feruna O'Donovan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (35)

Speirs House Reviews (115)

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9.8

Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years. Over all time Speirs House has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Deborah E (Sister of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

My sister has been at Speirs House for three and a half years. It is both a nursing and care home. The staff are all regular, important for continuity of care for all residents. My sister needs nursing care after a serious stroke. She is non verbal, the staff know her needs, she's extremely well cared for. Although she cannot join in, she is included in many of the activities, important for her well being. Speirs House is spacious, plenty of areas to enjoy whether individually, or socially. The ensuite bedrooms all have a view, it is a happy and comfortable place, it is home to my sister.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service and the care being delivered to your sister. We are very pleased that we are able to meet her care needs and your expectations.

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Review from Erica N (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

My mother was in need of a hospital admission in the last months. When mum became unwell we were immediately notified, the nursing staff listened to our wishes and reviewed the situation as necessary. I felt our family wishes were prioritised and we worked as a team to enable mum to have the best care for her individual needs. On return from hospital mum's care has been excellent. I can feel completely at ease when I leave the home knowing she will be cared for beautifully.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to give us feedback on the care your mum is receiving. We are pleased that the care is meeting your mum's needs and your expectations.

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Review from Samantha M (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

We are so happy that our mum is at Speirs House. All the staff are wonderful and helpful and mum has settled in quickly. For my brother and I, Speirs House provides peace of mind, knowing that our mum is being cared for so well.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. we are delighted that your mum has settled well in Home. we will pass on the feedback to our team.

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Review from M N (Friend of Resident) published on 16 December 2025 Submitted via Postal Card
Overall Experience

I have been visiting my friend at Speirs House for about 3 years. She seems to be quite happy and content. The staff are friendly caring and always at hand to help. The environment is clean. The activities offered are excellent.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are pleased to know that your friend is happy in our home. We will pass on your feedback to the team.

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Review from B G (Son of Resident) published on 18 November 2025 Submitted via Postal Card
Overall Experience

My mother has stayed in Speirs House for over two years. From the start, she has been well looked after and safe. The staff are all fantastic, kind and helpful. My mother's room is clean. There are plenty of activities. The food is good. I want to thank the manager of Speirs House and all the staff for taking such good care of my mother. The recent CQC report is good, and this is well deserved. Thank you, everyone. I really appreciate all that you do for my mother.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your mum has settled well into Speirs family. I will pass on your feedback to our staff.

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Review from C B (Granddaughter of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are pleased to know that you are happy with the service we provide.

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Review from Clementina S (Niece of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time review our service. We will pass on your feedback to the staff.

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Review from R S (Partner of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience
My partner has now been a Resident of Speirs House for nearly 2 and a half years. My partner took a little while to settle in a normal occurrence but now regards Speirs House as her home.
I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a high standard.
The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place.

I believe that my partner is well cared for in a safe and friendly environment.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your partner has settled and you are happy with the care we provide.

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Review from J H (Friend of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience
My friend has been here for 2 years. We always find her content, nicely dressed and cared for.

She takes part in activities and is physically well.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your friend is happy at Speirs House and settled.

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Review from C A (Son of Resident) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Always a very pleasant atmosphere and very helpful and friendly staff.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for reviewing our service and your kind comments. We will share your feedback with our staff.

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Review from Brian P (Husband of Resident) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. It is heart warming to hear that your wife is being cared for well. We will pass on the comments to our staff.

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Review from Anne C (Resident / Service User) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that you are happy and settled well with the Speirs family.

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Review from Aftab N (Friend of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for the review on our service. We are delighted that your friend is happy at Speirs House.

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Review from Elinor P (Resident / Service User) published on 1 May 2025 Submitted via Postal Card
Overall Experience

Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking time to give us feedback on your stay at Speirs House. We will pass om the comments to the staff and reviews areas of improvement.

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Review from Caroline H (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking time to give us feedback on our service and we are pleased that your mum is happy. We will pass on your comments to the staff.

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Review from C C (Brother of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

My sister is much happier being with you. The nurses and their management of medications is thorough, friendly and provides so much confidence. The food is remarkably good.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your sister is settling well in our home. We will pass on your feedback to our staff.

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Review from Gianna D (Daughter-in-law of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

The staff at Speirs House have been looking after my mother-in-law very well and she is happy as a resident in the home. Everyone is very welcoming when we were to visit and the space is clean and well maintained. The recent Christmas party was a real joy to attend and the food and entertainment was top notch. Thank you to everyone from the management to the staff.

Reply from Feruna O'Donovan, Carehome manager at Speirs House

Thank you for taking time to review our service. We are delighted that your relative is well cared for and happy. We will pass on the feedback to our staff.

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Review from D S (Friend of Resident) published on 14 January 2025 Submitted via Website
Overall Experience

I have a friend who has been a resident at Speirs House since May 2023. I have visited the Care Home many times, most recently for their Christmas Party on December 13th. This was a lovely occasion. The staff worked very hard: the residents were all looked after with care and compassion (as they always are, in my experience). The catering was excellent and the decorations were beautifully done.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking the time to give us feedback on our service. Me and the team are very pleased that your friend has settled in well into the Speirs family.

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Review from S C (Daughter of Resident) published on 16 December 2024 Submitted via Website
Overall Experience
Speirs House has the most outstanding team of carers, nurses, caterers, housekeepers, managers and volunteers. Each and every one of them puts heart and soul into their caring responsibilities and understands every resident's wants or needs. The support I have received, whilst supporting my mother through Alzheimer's, has been invaluable. I simply cannot imagine a better place for Mum.

Thank you, from the bottom of my heart to you all.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking the time to give us feedback on your mum's care. We are very pleased that we have been able to meet her care needs.

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Review from I C (Relative of Resident) published on 12 November 2024 Submitted via Website
Overall Experience
On arrival was greeted by the admin team and manager who were both very professional and friendly. Once taken to my relative I was given a very brief description of what had been going on as I had worked away for a while.
After a while, I watched my relative play and take part in activities which all took part.

The care home is nicely decorated and very clean.

Reply from Feruna ODonovan, Carehome manager at Speirs House

Thank you for taking the time to give us a review. We are delighted that you had a positive experience on your recent visit to Speirs House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 17 Dec 2025

    Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...

Upcoming Events

There are no upcoming events for Speirs House.

Awards / Recognitions (18)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (6)

Feruna O'Donovan
Feruna O'DonovanJob Title:Interim Home ManagerJoined: 2022

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.

At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.

We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!

I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.

Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

Noreen
Noreen Job Title:Registered NurseJoined: 2018

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

Manoj
Manoj Job Title:Head ChefJoined: 2017

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

Activities Team
Activities Team Job Title:Activity CoordinatorsJoined: 2017
Hi! We are Christina and Kasia. We provide gentle exercises and physio activities for residents in the morning and in the afternoon, we will keep the residents’ minds occupied with quizzes, board games, puzzles, arts & crafts, bingo and musical

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Housekeeping Team
Housekeeping Team Job Title:HousekeepersJoined: 2016

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

Marian
Marian Job Title:MaintenanceJoined: 2018
My role at Speirs House is to ensure the home functions effectively and safely. I also drive the mini bus for outings. I have a range of experience I can draw on; I have previously worked in the architectural lighting and lighting design market, as well as

building and manufacturing.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.