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Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
My sister has been at Speirs House for three and a half years. It is both a nursing and care home. The staff are all regular, important for continuity of care for all residents. My sister needs nursing care after a serious stroke. She is non verbal, the staff know her needs, she's extremely well cared for. Although she cannot join in, she is included in many of the activities, important for her well being. Speirs House is spacious, plenty of areas to enjoy whether individually, or socially. The ensuite bedrooms all have a view, it is a happy and comfortable place, it is home to my sister.
Thank you for taking time to review our service and the care being delivered to your sister. We are very pleased that we are able to meet her care needs and your expectations.
My mother was in need of a hospital admission in the last months. When mum became unwell we were immediately notified, the nursing staff listened to our wishes and reviewed the situation as necessary. I felt our family wishes were prioritised and we worked as a team to enable mum to have the best care for her individual needs. On return from hospital mum's care has been excellent. I can feel completely at ease when I leave the home knowing she will be cared for beautifully.
Thank you for taking time to give us feedback on the care your mum is receiving. We are pleased that the care is meeting your mum's needs and your expectations.
We are so happy that our mum is at Speirs House. All the staff are wonderful and helpful and mum has settled in quickly. For my brother and I, Speirs House provides peace of mind, knowing that our mum is being cared for so well.
Thank you for taking time to review our service. we are delighted that your mum has settled well in Home. we will pass on the feedback to our team.
I have been visiting my friend at Speirs House for about 3 years. She seems to be quite happy and content. The staff are friendly caring and always at hand to help. The environment is clean. The activities offered are excellent.
Thank you for taking time to review our service. We are pleased to know that your friend is happy in our home. We will pass on your feedback to the team.
My mother has stayed in Speirs House for over two years. From the start, she has been well looked after and safe. The staff are all fantastic, kind and helpful. My mother's room is clean. There are plenty of activities. The food is good. I want to thank the manager of Speirs House and all the staff for taking such good care of my mother. The recent CQC report is good, and this is well deserved. Thank you, everyone. I really appreciate all that you do for my mother.
Thank you for taking time to review our service. We are delighted that your mum has settled well into Speirs family. I will pass on your feedback to our staff.
The staff are very warm and welcoming. The environment is very pleasant, especially the dining room. Food is good, options are increasing.
Thank you for taking time to review our service. We are pleased to know that you are happy with the service we provide.
My uncle came into Speirs House initially as a respite patient. Manager saw his needs to be admitted here as his condition was not favourable. He had a bed sore which was quite deep and staff at Speirs House did a sterling job of making sure it healed completely. He was taken outside in his chair for some fresh air and he seemed a lot brighter and happier. His health was improving tremendously as all the staff at Speirs did their level best to give my uncle a good and respectful quality of life. They exercise their duty of care to the utmost. As a family, we are ever so grateful.
Thank you for taking time review our service. We will pass on your feedback to the staff.
I visit regularly so I can see that the standard of care, facilities, cleanliness, activities etc remain at a high standard.
The meetings of the Relatives Committee enable the Manager to communicate to us the regular, incremental improvements which are taking place.
I believe that my partner is well cared for in a safe and friendly environment.
Thank you for taking time to review our service. We are delighted that your partner has settled and you are happy with the care we provide.
She takes part in activities and is physically well.
Thank you for taking time to review our service. We are delighted that your friend is happy at Speirs House and settled.
Always a very pleasant atmosphere and very helpful and friendly staff.
Thank you for reviewing our service and your kind comments. We will share your feedback with our staff.
Speirs House has excellent management which is shown by the cheerful staff, this is conveyed to the residents and creates a lovely warm atmosphere as soon as you entre the building. The facilities are very good but if not required her room is very comfortable with a nice outlook. Unfortunately my wife cannot wash and dress herself but she is always fresh and smart when I visit. I enjoy being able to have lunch with her in the dining room annex. We had some use of the TV room to celebrate her 91st Birthday with 17 relatives. SH looks after my wife better than I could.
Thank you for taking time to review our service. It is heart warming to hear that your wife is being cared for well. We will pass on the comments to our staff.
I have been a resident of Speirs since February 2024. It took me some time to settle down but I am very happy here now. I am very impressed with the care staff, with the activities, with the kitchen staff and meals provided. Also the cleaning and laundry departments. I can't believe how quickly clothes come back clean. I would certainly recommend Speirs to anyone searching for a good care home.
Thank you for taking time to review our service. We are delighted that you are happy and settled well with the Speirs family.
I have this establishment professionally run with excellent facilities for residents. Bright and with good lighting. Lounges are very comfy. Keep it up. Very good nourishing lunches.
Thank you for the review on our service. We are delighted that your friend is happy at Speirs House.
Comfortable en suite room with pretty curtains and nice view. Excellent carers (sometimes take a while to answer the call bell!) and expert at managing my needs. The public rooms are very nice and the outdoor courtyard is lovely and accessible. The food is varied and of excellent variety and quality. Staff are always willing to help and offer alternatives. It is good that there is a physio and a hairdresser.
Thank you for taking time to give us feedback on your stay at Speirs House. We will pass om the comments to the staff and reviews areas of improvement.
My mother, who is a resident of Speirs, is very happy here, and we are all very relieved. I come to visit from France and find the staff very friendly and kind to me too! Mum and I are very pleased that we can have lunch together and I am delighted with how good the food is. The staff are all very attentive and quick to respond to her when she needs attention. I am so happy that we found Speirs House when we were looking for a place for Mum to call home.
Thank you for taking time to give us feedback on our service and we are pleased that your mum is happy. We will pass on your comments to the staff.
My sister is much happier being with you. The nurses and their management of medications is thorough, friendly and provides so much confidence. The food is remarkably good.
Thank you for taking time to review our service. We are delighted that your sister is settling well in our home. We will pass on your feedback to our staff.
The staff at Speirs House have been looking after my mother-in-law very well and she is happy as a resident in the home. Everyone is very welcoming when we were to visit and the space is clean and well maintained. The recent Christmas party was a real joy to attend and the food and entertainment was top notch. Thank you to everyone from the management to the staff.
Thank you for taking time to review our service. We are delighted that your relative is well cared for and happy. We will pass on the feedback to our staff.
I have a friend who has been a resident at Speirs House since May 2023. I have visited the Care Home many times, most recently for their Christmas Party on December 13th. This was a lovely occasion. The staff worked very hard: the residents were all looked after with care and compassion (as they always are, in my experience). The catering was excellent and the decorations were beautifully done.
Thank you for taking the time to give us feedback on our service. Me and the team are very pleased that your friend has settled in well into the Speirs family.
Thank you, from the bottom of my heart to you all.
Thank you for taking the time to give us feedback on your mum's care. We are very pleased that we have been able to meet her care needs.
After a while, I watched my relative play and take part in activities which all took part.
The care home is nicely decorated and very clean.
Thank you for taking the time to give us a review. We are delighted that you had a positive experience on your recent visit to Speirs House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.