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Speirs House

1 The Chesters, New Malden, London KT3 4SF
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Speirs House, New Malden
Speirs House, New Malden
Speirs House, New Malden

Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.

Speirs House’s beautiful gardens are able to...  

Care Provided by Speirs House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£2,605 - £2,605N/A
Nursing Care£2,605 - £2,605£2,605 - £2,605
Nursing Dementia Care£2,605 - £2,605N/A

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Speirs House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Feruna O'Donovan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (35)

Speirs House Reviews (115)

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9.8

Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years. Over all time Speirs House has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from J G (Resident / Service User) published on 30 June 2021 Submitted via Postal Card
Overall Experience
Good home, home always clean.
Staff friendly and nice.
Food good.
The home is safe.
Activities are good.

The management is good.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Joy, thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards, Kathleen

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Review from S S (Resident / Service User) published on 29 June 2021 Submitted via Postal Card
Overall Experience
I have had the best of care, and the food is very good.

All managers are easy to talk to and will help you.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear S S thank you so much for your kind word! I shall relay your appreciation to the team. Kind regards Kathleen.

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Review from U P (Resident / Service User) published on 28 June 2021 Submitted via Postal Card
Overall Experience

Very good people, very good carers. The manager is very good and the food is good.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you so much for your kind words. I shall relay your appreciation to our team. Kind regards, Kathleen.

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Review from Andrew S (Resident / Service User) published on 28 June 2021 Submitted via Website
Overall Experience

Moving from one place to another felt a bit strange to start with. Started to fit in and got to know everybody and found everyone is caring, loving and supportive. Carer, nursing staff and management are well managed and organised. Food is very nutritious and lots of choices.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards, Kathleen.

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Review from M M (Resident / Service User) published on 28 June 2021 Submitted via Postal Card
Overall Experience

Everyone is most helpful and faultless. The manager is always friendly and approachable.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you so much for your kind words, I shall relay your appreciation to the team. Kind regards, Kathleen.

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Review from Paul J (Son-in-law of Resident) published on 7 June 2021 Submitted via Website
Overall Experience

My mother-in-law was a resident at Speirs House for 4-years until she sadly passed away a few weeks ago. She was so happy there for the last years of her life living it to the full. Speirs House is a very special place due to all the staff who work there in every capacity from the manager, nurses, carers, hospitality staff, office staff to the maintenance staff. Our family have the greatest admiration for them all, and we will always be in their debt for the care and love they gave her and us throughout her time there.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Paul, thank you so much for your kind word; I shall relay your appreciation to our team. Kind regards.

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Review from Julie T (Daughter of Resident) published on 30 March 2021 Submitted via Website
Overall Experience

My father was a resident of Speirs House for over 5-years until he passed away in January. We will always be so grateful for the wonderful care he received from all the staff. It was so reassuring to be kept informed on a regular basis of how he was doing, and we always felt confident he was in safe hands. This last year with Covid has been extremely difficult, and the staff could not have done any more or worked any harder to take care of everyone there. We feel because of the excellent nursing care and kindness of all the staff, we were able to enjoy a few extra years with Dad that we may not have had otherwise.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Sonia R (Daughter of Resident) published on 25 March 2021 Submitted via Website
Overall Experience
Our mother had been a resident at Speirs House for nearly eight years, entering their care when she was barely able to walk, was suffering from dementia and needed 24-hour care. For five years, she enjoyed activities at Speirs going on outings and taking part in exercises, cooking, flower arranging and other sessions. My sister and I plus other family members and friends always received a warm welcome when we visited, often eating lunch with Mum and being spoiled by the chef with treats such as profiter rolls, trifles and apple pie. We even occasionally enjoyed a sherry beforehand. I have great memories of excellent Christmas parties and a full-dress dinner on one occasion.

For Mum’s last three years, prior to her peaceful passing in January this year, she required full nursing care. I believe that it was only the excellent care she received that enabled her to survive to 93. My heartfelt thanks go to all staff at Speirs. Excellent home and highly recommended.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Sonia, thank you so much for your kind words! I shall relay your appreciation to the team. Please stay in touch with us. Kind regards.

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Review from Julie H (Daughter of Resident) published on 17 March 2021 Submitted via Website
Overall Experience

I returned my mother to Speirs over three years ago for them to care for her for the last 4 to 6 weeks of life. Nearly 4-years later she died, but I knew she had been cared for by people who knew and liked her and wanted to do the best they could for her. For that, I am so please about especially as over the past year of Covid when it has not been possible to visit her ourselves.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear, Julie, thank you so much for your kind word! I shall relay your appreciation to our team. Kind regards.

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Review from Judith M (Daughter of Resident) published on 10 March 2021 Submitted via Website
Overall Experience

We cannot thank the whole team enough for the outstanding care our father received during his three years at Speirs house. He loved all the staff, the activities and the outings. He thoroughly enjoyed the garden and the beautiful way the grounds are kept. The nursing staff kept a close eye on him, and the visiting GP's were also excellent. We, as a family, looked forward to our visits with him, and even during Covid, we are so very grateful for the way you worked so hard to make garden visits and then screen visits possible. We also wanted to thank you all for the times you helped Dad FaceTime us throughout the pandemic. Simply wonderful care.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear, Judith, thank you so much for your kind words! Father was a truly amazing gentleman; who will be missed by Speirs team. I shall relay your appreciation to the team! Kind regards.

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Review from Alex F (Son of Resident) published on 5 March 2021 Submitted via Website
Overall Experience

My father was cared for at Speirs House for three years, and he was very happy there. The staff and management are excellent; we particularly appreciated the way the nurses handled his medication needs. When visiting was possible, we always felt welcome.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Alex, thank you so much for your kind words! I shall relay your appreciation to our team! Kind regards.

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Review from Caroline H (Daughter of Resident) published on 5 March 2021 Submitted via Website
Overall Experience
Thanks to all the staff who took good care of my mother whilst she was in Speirs House.

They were unfailing in their compassion, sense of humour and sensitivity, particularly in these difficult Covid times.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Caroline, thank you so much for your kind word! I shall relay your appreciation to our team! Kind regards.

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Review from Jill J (Daughter of Resident) published on 29 December 2020 Submitted via Website
Overall Experience
The Manager and staff have worked tirelessly to keep residents safe from Covid while trying to give them a “normal” experience despite all the restrictions. The Christmas party took place as usual with the staff providing entertainment instead of outsiders. Relatives have been updated every time the Covid rules have been changed and we have been encouraged to discuss our concerns or ask questions. We have also been encouraged to use the Skype facility when visiting was restricted.

Visiting facilities have been introduced within the guidelines and organised with real compassion.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you so much for your kind words! I shall relay your appreciation to our team. Thank you for your ongoing support through the pandemic. Kind regards.

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Review from H K (Resident / Service User) published on 9 November 2020 Submitted via Postal Card
Overall Experience
Staff are very friendly.
Views from rooms are good; garden view.
Very good manager; she is lovely.
No smells.
Food is very good.
I am much better since I cam here - like a family here.

Activities - those I use are very good.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you for your kind words. I shall relay your appreciation to our team. Kind regards.

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Review from D R (Friend of Resident) published on 19 October 2020 Submitted via Postal Card
Overall Experience

Speirs House is clean, attractive and friendly. The staff are pleasant and helpful. It seems almost as good as being at home.

Reply from Kathleen Liang, Home Manager at Speirs House

Thank you so much for your kind word; I shall relay your appreciation to the team. Kind regards.

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Review from Margaret H (Sister of Resident) published on 13 October 2020 Submitted via Postal Card
Overall Experience
My brother was in Spiers House from April-September. During his stay, he was given the best of care and was happy there.
Although he was there during Covid I was allowed to visit and telephone and I felt reassured.

Thank you to all staff who knew my brother - he was very grateful to everyone who looked after him.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Margaret, Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards.

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Review from E S (Stepdaughter of Resident) published on 12 October 2020 Submitted via Postal Card
Overall Experience

The care of my stepmother has been superb. They have helped us keep in telephone contact - her nursing care eg the positioning of her pillows was excellent (I was a nurse/midwife). She really enjoys the food which is very much given to her according to how her illness is. She has got to know the nurses and carers personally and they are very kind to her. Her pain relief is very well managed. I and my family are so grateful for such kind, clinically very good care. Speirs House is very special, especially the manager.

Reply from Kathleen Liang, Home Manager at Speirs House
Dear E.S, Thank you for your kind words! I shall relay your appreciation to our team.

Kind regards.

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Review from Matt M (Son of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

Mum has been a resident of Speirs House now since November 2019. We struggled with the idea of putting her into a home in the first case but on first sight of Speirs House and having met the team, we knew this was the right place for her to receive the care she needs. I can't express how happy my family and I are with the level of care, service and expertise Mum has received over the last few months. As difficult a decision as this was, we all feel safe and happy in the knowledge that she is receiving the very best time at the stage of her life. I can and would thoroughly recommend Speirs House to anyone.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Matt Thank you so much for your kind words, I shall relay your appreciation to our team. Kind regards Kathleen

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Review from Lynn H (Daughter of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

My father was very appreciative of how much support he received from Speirs House, which meant I was able to relax. The home manager was very helpful and the care team were kind and helpful too. The room was clean and looked out on to the garden so he could enjoy the view and watching the birds. Also it was easier for us to pay him window visits.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Lynn Thank you so much for your kind words, I shall relay your appreciation to our team. Kind regards Kathleen.

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Review from Jim S (Son of Resident) published on 28 August 2020 Submitted via Website
Overall Experience

I can't praise Speirs House enough for the excellence of care for my mother for the last three and a half years. She was looked after perfectly in all departments. I found the management was helpful. She always praised all the staff who looked after her perfectly during this time. I believe the excellence of care extended her life to this point.

Reply from Kathleen Liang, Home Manager at Speirs House

Dear Jim Thank you for your kind word! I shall relay your appreciation to the team!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 17 Dec 2025

    Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...

Upcoming Events

There are no upcoming events for Speirs House.

Awards / Recognitions (18)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (6)

Feruna O'Donovan
Feruna O'DonovanJob Title:Interim Home ManagerJoined: 2022

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.

At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.

We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!

I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.

Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

Noreen
Noreen Job Title:Registered NurseJoined: 2018

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

Manoj
Manoj Job Title:Head ChefJoined: 2017

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

Activities Team
Activities Team Job Title:Activity CoordinatorsJoined: 2017
Hi! We are Christina and Kasia. We provide gentle exercises and physio activities for residents in the morning and in the afternoon, we will keep the residents’ minds occupied with quizzes, board games, puzzles, arts & crafts, bingo and musical

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Housekeeping Team
Housekeeping Team Job Title:HousekeepersJoined: 2016

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

Marian
Marian Job Title:MaintenanceJoined: 2018
My role at Speirs House is to ensure the home functions effectively and safely. I also drive the mini bus for outings. I have a range of experience I can draw on; I have previously worked in the architectural lighting and lighting design market, as well as

building and manufacturing.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.