






Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.
Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
Staff friendly and nice.
Food good.
The home is safe.
Activities are good.
The management is good.
Dear Joy, thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards, Kathleen
All managers are easy to talk to and will help you.
Dear S S thank you so much for your kind word! I shall relay your appreciation to the team. Kind regards Kathleen.
Very good people, very good carers. The manager is very good and the food is good.
Thank you so much for your kind words. I shall relay your appreciation to our team. Kind regards, Kathleen.
Moving from one place to another felt a bit strange to start with. Started to fit in and got to know everybody and found everyone is caring, loving and supportive. Carer, nursing staff and management are well managed and organised. Food is very nutritious and lots of choices.
Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards, Kathleen.
Everyone is most helpful and faultless. The manager is always friendly and approachable.
Thank you so much for your kind words, I shall relay your appreciation to the team. Kind regards, Kathleen.
My mother-in-law was a resident at Speirs House for 4-years until she sadly passed away a few weeks ago. She was so happy there for the last years of her life living it to the full. Speirs House is a very special place due to all the staff who work there in every capacity from the manager, nurses, carers, hospitality staff, office staff to the maintenance staff. Our family have the greatest admiration for them all, and we will always be in their debt for the care and love they gave her and us throughout her time there.
Dear Paul, thank you so much for your kind word; I shall relay your appreciation to our team. Kind regards.
My father was a resident of Speirs House for over 5-years until he passed away in January. We will always be so grateful for the wonderful care he received from all the staff. It was so reassuring to be kept informed on a regular basis of how he was doing, and we always felt confident he was in safe hands. This last year with Covid has been extremely difficult, and the staff could not have done any more or worked any harder to take care of everyone there. We feel because of the excellent nursing care and kindness of all the staff, we were able to enjoy a few extra years with Dad that we may not have had otherwise.
Thank you for your review. We greatly appreciate your feedback and kind words.
For Mum’s last three years, prior to her peaceful passing in January this year, she required full nursing care. I believe that it was only the excellent care she received that enabled her to survive to 93. My heartfelt thanks go to all staff at Speirs. Excellent home and highly recommended.
Dear Sonia, thank you so much for your kind words! I shall relay your appreciation to the team. Please stay in touch with us. Kind regards.
I returned my mother to Speirs over three years ago for them to care for her for the last 4 to 6 weeks of life. Nearly 4-years later she died, but I knew she had been cared for by people who knew and liked her and wanted to do the best they could for her. For that, I am so please about especially as over the past year of Covid when it has not been possible to visit her ourselves.
Dear, Julie, thank you so much for your kind word! I shall relay your appreciation to our team. Kind regards.
We cannot thank the whole team enough for the outstanding care our father received during his three years at Speirs house. He loved all the staff, the activities and the outings. He thoroughly enjoyed the garden and the beautiful way the grounds are kept. The nursing staff kept a close eye on him, and the visiting GP's were also excellent. We, as a family, looked forward to our visits with him, and even during Covid, we are so very grateful for the way you worked so hard to make garden visits and then screen visits possible. We also wanted to thank you all for the times you helped Dad FaceTime us throughout the pandemic. Simply wonderful care.
Dear, Judith, thank you so much for your kind words! Father was a truly amazing gentleman; who will be missed by Speirs team. I shall relay your appreciation to the team! Kind regards.
My father was cared for at Speirs House for three years, and he was very happy there. The staff and management are excellent; we particularly appreciated the way the nurses handled his medication needs. When visiting was possible, we always felt welcome.
Dear Alex, thank you so much for your kind words! I shall relay your appreciation to our team! Kind regards.
They were unfailing in their compassion, sense of humour and sensitivity, particularly in these difficult Covid times.
Dear Caroline, thank you so much for your kind word! I shall relay your appreciation to our team! Kind regards.
Visiting facilities have been introduced within the guidelines and organised with real compassion.
Thank you so much for your kind words! I shall relay your appreciation to our team. Thank you for your ongoing support through the pandemic. Kind regards.
Views from rooms are good; garden view.
Very good manager; she is lovely.
No smells.
Food is very good.
I am much better since I cam here - like a family here.
Activities - those I use are very good.
Thank you for your kind words. I shall relay your appreciation to our team. Kind regards.
Speirs House is clean, attractive and friendly. The staff are pleasant and helpful. It seems almost as good as being at home.
Thank you so much for your kind word; I shall relay your appreciation to the team. Kind regards.
Although he was there during Covid I was allowed to visit and telephone and I felt reassured.
Thank you to all staff who knew my brother - he was very grateful to everyone who looked after him.
Dear Margaret, Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards.
The care of my stepmother has been superb. They have helped us keep in telephone contact - her nursing care eg the positioning of her pillows was excellent (I was a nurse/midwife). She really enjoys the food which is very much given to her according to how her illness is. She has got to know the nurses and carers personally and they are very kind to her. Her pain relief is very well managed. I and my family are so grateful for such kind, clinically very good care. Speirs House is very special, especially the manager.
Kind regards.
Mum has been a resident of Speirs House now since November 2019. We struggled with the idea of putting her into a home in the first case but on first sight of Speirs House and having met the team, we knew this was the right place for her to receive the care she needs. I can't express how happy my family and I are with the level of care, service and expertise Mum has received over the last few months. As difficult a decision as this was, we all feel safe and happy in the knowledge that she is receiving the very best time at the stage of her life. I can and would thoroughly recommend Speirs House to anyone.
Dear Matt Thank you so much for your kind words, I shall relay your appreciation to our team. Kind regards Kathleen
My father was very appreciative of how much support he received from Speirs House, which meant I was able to relax. The home manager was very helpful and the care team were kind and helpful too. The room was clean and looked out on to the garden so he could enjoy the view and watching the birds. Also it was easier for us to pay him window visits.
Dear Lynn Thank you so much for your kind words, I shall relay your appreciation to our team. Kind regards Kathleen.
I can't praise Speirs House enough for the excellence of care for my mother for the last three and a half years. She was looked after perfectly in all departments. I found the management was helpful. She always praised all the staff who looked after her perfectly during this time. I believe the excellence of care extended her life to this point.
Dear Jim Thank you for your kind word! I shall relay your appreciation to the team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.