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Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
A very lovely home, I'm very happy here and a very nice manager.
Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards Kathleen
My mother's stay has been a happy one, given the circumstances in which she finds herself at Speirs House. Staff have been good to both Mum and her visitors. A small detail but the lady who does tea/coffee trolley is always friendly and happy to offer a cup of tea. And care staff happy to help Mum when I ask them.
Thank you so much for your kind words. I shall relay your appreciation to our team. Regards.
She has been well cared for by staff many of whom have been there for some years. The home is well laid out on one floor, light and airy with easy access to the gardens.
Thank you for your kind words. I shall relay your appreciation to our team. Regards.
My mum is receiving excellent care in the nursing home. Me and my family are very happy with the care she is receiving.
Thank you for your kind words. I shall relay your appreciation to our team. Regards.
Everyone is so attentive and supportive through this difficult period.
Dear Raj Thank you for your kind word ! I shall relay your appreciation to our team. Kind regards Kathleen
She was treated with respect and dignity, the staff also were kind and thoughtful towards her visitors, we were made welcome and felt comfortable at every visit. During her stay, the staff were consistent and got to know their clients.
Dear Rosemary, thank you for your kind words. I shall relay your appreciation to our team. Kind regards.
My experience at Speirs House was extremely good. The whole atmosphere was very friendly and the staff very attentive. The home manager was excellent in every way and mingled with the residents daily. Everywhere was very clean and comfortable with lots of activities. The food was very good. I thoroughly recommend Speirs House.
Thank you so much for your kind words! I shall relay your appreciation to the team.
Regards Kathleen.
The staff are very good.
Thank you so much for your kind words! I shall relay your appreciation to the team.
Regards Kathleen.
I would like to see a little more spiritual input.
Thank you for your kind words!
I shall relay your appreciation to the team.
Kind regards, Kathleen.
Lovely homely place. Great staff more like a family and received a warm welcome. I can recommend this care home to everyone.
We are very lucky to have you as a volunteer. Regards Kathleen
Overall I feel that my father is well cared for. The home is always clean and the staff seem to genuinely care for my father's well-being. Excellent attempts are made to provide entertainment and stimulation. The nursing care also seems good and the staff are very approachable.
Dear Carol, Thank you so much for your kind words! We are very lucky to have your father here. I shall relay your appreciation to the team! Regards Kathleen
My mother has been at this care home for nearly two years and has had the best care possible. The staff are kind and caring and attend to her every need. She attends activities every day which keeps her mind and body active. She is seen by a physio regularly who is able to assess her weaknesses and give exercises for her to practice. She has frequent massages which she loves and is also therapeutic. The staff spend time with her, listening and responding in a positive manner. She is seen weekly by a Doctor and has on a few occasions been admitted to hospital for treatment. I would highly recommend this facility.
Dear Terri, thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards Kathleen.
Spiers House has been so accommodating and caring towards both my clients and have always welcomed us to come in at any time, even just for a coffee and a chat. Spiers House have also kept us up to date with all relevant information. When my clients passed away, they really took care of my clients' family. The staff are truly wonderful and could not do any more for us. Thank you for being superstars.
Dear Lauren, thank you so much for your kind words, I shall relay your appreciation to the team. Kind regards, Kathleen.
I have been so pleased with the support and information that Speirs has provided me. They have explained everything to me fully.
Thank you so much for your kind words! I shall relay your appreciation to the team. Thank you for your invitation to your husband's funeral. One member of the team will be there on that day. Kind regards.
The management and staff have shown exemplary care and kindness.
Thank you for your kind words, I shall relay your appreciation to the team. We look forward to seeing you join our activities. Kind regards Kathleen
My father has been a resident of Speirs House since July this year. The care that he receives is excellent. He is always clean and content when we visit. All staff members are friendly and make a point of chatting to us and updating us when appropriate. His room is bright and clean, overlooking the garden. He eats everything he is given, so the food must be good!
Thank you so much for your kind words! I shall relay your appreciation to the team. Kind regards.
My father spent his final two weeks receiving palliative care at Speirs House. The home is very pleasant, rooms are a good size and there are plenty of communal spaces. Everything was clean and in good order. Most importantly, every member of staff we spoke to seemed kind and caring, and all had time to speak to us. We could visit at any time of day or night. Overall, we were very happy with the care Dad received at Speirs House and would happily recommend it.
Thank you very much for your review. We will pass your comments to our staff who will be delighted to hear how much their work and dedication is appreciated.
The home is lovely and bright with beautiful gardens. Staff are attentive with nothing too much trouble.
Friendly and caring staff. Good range of activities. 24/7 nursing care. Helpful management. Excellent environment. Mum's choice for respite care.
Dear A L, Thank you so much for your feedback! I shall relay your appreciation to the team. Kind Regards Kathleen Liang (Home Manager)
Great service, most helpful staff. Really appreciate all staff and the service.
Thank you so much for leaving us such a positive review! I shall relay your appreciation to the team! it was indeed a pleasure to look after father at the age of 101, father was a very pleasant man. Take care. Kind regards, Home Manager
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Speirs House to verify any information. View our terms and conditions. Speirs House has an Enhanced Service -more info.