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Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
My Mum has had a wonderful experience at Speirs House. Dedicated, humane and gentle staff cared for her until she passed away. I never worried about her care. She was content, safe and loved. The home is beautiful. The location great and the food excellent. I would use it again if I needed to. Thank you to all the staff at Speirs.
Dear Denise Thank you so much for leaving us such a positive review! I shall relay your appreciation to the team. Mum was a wonderful lady, we were very lucky to have Mum with us. Kind Regards, Home Manager
Chose Speirs for my step-mother after visiting five other homes in the area. It has a calm atmosphere and wide corridors. The rooms are a reasonable size but importantly have lots of natural light and lovely views into the surrounding gardens and courtyards. An additional plus is that all areas are on the ground floor so no need for stairs or lifts. One negative, no guest room available for visitors to rent but I gather this might change in the future (we do not live locally).
Thank you so much for leaving such positive feedback. At Speirs, we value your suggestion and feedback. This valuable information will be used in terms of developing our service. Many thanks, Kind Regards Home Manager
I spent 3 months at Speirs House and felt safe here. The staff were always helpful and solicitous. It was a real haven coming from the hospital and put me on my feet. I cannot praise Speirs House enough. The reassuring help will make me fully able to walk again. I wish the staff of Speirs House all possible success.
Spiers House is a very caring home. The staff are wonderful and very helpful. My mother is wheelchair bound and she has been kept extremely well and any problems are very quickly relayed to the family. The home has allowed us to have an early Christmas with our mother and 2 family birthday parties, even providing cake and food. We think we are very lucky that she is in such a good home.
A truly lovely home. Wonderful caring staff who go to great lengths to meet the needs of residents which included my dad in the last weeks of his life. He was made comfortable as possible and we confidently left him after every visit knowing that his needs would be met. We were dealt in a caring sensitive way throughout Dad's stay until he passed away.
All rooms are on the ground floor overlooking the lovely garden, there are many patio areas, sitting/activity rooms and a library.
The staff are friendly, caring and encouraging. Soon she began joining in activities, eating with the other residents, enjoying a musical entertainment etc., things she had not done for a long time. She began to smile again.
This house has become her home in a short time, she is making friends. The staff are always welcoming and friendly, they take time to talk to the residents and their families helping them to settle in. There are always staff around the home, at weekends and in the week. I am delighted with the 24-hour nursing care and I am very pleased that I moved my friend here.
I would definitely recommend this home having looked and visited many in my search for somewhere suitable.
Thank you Speirs House.
My aunt and also my cousin have been resident here for about 5 years. The atmosphere is warm and peaceful. The manager and the staff are very welcoming and friendly, making it a lovely homely place. The catering staff provide an excellent variety of menus and are sensitive to individual likes and dietary needs. The staff all work as an effective team.
She is treated as an individual with every effort made to allow her to make her own choices.
I would recommend Speirs House to anyone who is fortunate enough to be able to choose it as a care home.
Home is extremely clean and tidy. Excellent food and drink. Lovely carers who are staff and not from agencies. Extremely well managed and very friendly. I have a wonderful view of the gardens. The parties and teas are great. I am very happy and safe here.
Manager, nursing staff, carers and auxiliaries always friendly, courteous and respectful to residents and relatives alike.
Care given in an efficient and quietly respectful manner, voices are not raised and residents are never patronised. The decor is generally good and atmosphere pleasant. Residents seem happy. The food is very good and served beautifully. Kitchen staff go out of their way to accommodate tastes and preferences. My aunt is comfortable and well looked after.
The staff at Speirs House are always friendly when I visit and provide a lot of activities for the residents who want them. I am really impressed with Speirs House because it is always clean, warm and has the residents at the heart of what they are trying to achieve.
Very friendly and helpful staff. Loads of activities organised for residents, service with a smile. Nicely decorated and flowers are usually around. Lovely gardens.
I find all the staff friendly and helpful. The nursing staff are always up to date and au fait with treatments and medication. Any suggestions are considered and implemented very quickly.
My mother has been a resident for six years at this small friendly home. The small team of both permanent and peripatetic staff are very committed and provide very good care. The management is now excellent and any concerns, worries or suggestions are listened to sensitively and taken on board.
We are very happy with Speirs House care. The staff are very friendly and look after my mum very well. Mum seems very happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
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