






Speirs House has a team of well-trained nursing and care staff who endeavour to make every resident feel comfortable and at home. A varied programme of activities at the care home help to keep residents stimulated and engaged. Residents are supported to use the care home's Wi-Fi access and computers to keep up to speed and stay in touch with friends and family.
Speirs House’s beautiful gardens are able to...
Care Provided by Speirs House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Speirs House for full pricing details and T&Cs.
Contact Speirs House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Feruna O'Donovan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
- Number of floors: 1
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (35)
Speirs House Reviews (115)
Speirs House has a Review Score of 9.8 (9.811) out of 10, based on 42 reviews in the last 2 years.
Over all time Speirs House has 115 reviews.
Speirs House kindly agreed to let us use the cinema room for a 92 and 1/2 birthday party. She had missed her 90th birthday due to the fear of people catching Covid and her 92nd birthday due to the stroke. 6 months later she started the stages of learning to walk again so she wanted to have a party to celebrate being alive and to thank all the various people who had helped her in her recovery. The cinema room was ideal for our 30 people party of friends, family and carers. The party really started when she walked into the room aided by her physio and rollator. It was a thoroughly enjoyable occasion. Thank you Speirs House for making the party possible.
We are pleased to hear that the service managed to facilitate your mum's birthday celebrations on this special day.
Speirs is a caring environment and I have confidence that my father is being well looked after. A GP calls every Wednesday so any health concerns can be addressed quickly. My father enjoys the food and eats well. I would recommend this care home.
We are pleased that you are happy with the our service and that you father continues to settle well.
I spent 2 weeks at this Care Home after an operation. I found the surroundings pleasant, the staff caring, the laundry service efficient, and the food good. The library could have been better but I suspect few of the long-term residents read much.
Thank you for taking the time to leave a review for our home. It was a pleasure caring for you and we are pleased that you enjoyed your stay.
My mum has been at Spiers now for two years. She is so well looked after, and the staff are wonderful. She has never had a bad word to say about Spiers House. I never wanted my mum to be in a care home, but I know she is so well looked after and genuinely cared for.
We are pleased that your mum is happy at our home. Thank you for the kind words, and I will share them with the staff.
Speirs House is a wonderful nursing home. The staff are extremely caring and it has a very homely atmosphere. The residents are looked after very well and offered daily activities to keep their bodies and minds stimulated. I am so pleased my dad is now living at Speirs House. He was not coping at home but now I know he is looked after night and day. I visited 6 or 7 care homes in the area but this was my favourite by far, and it has not disappointed me. It offers complete peace of mind for relatives.
Thank you for taking the time to review our service. We are pleased that the home is a good suit for your dad and that he has settled well. I will share your kind words with my staff.
Since Dad arrived in July of 2022, he has been made to feel welcome and cared for. The staff are all very welcoming and supportive and have a lovely, friendly, yet professional approach to their work.
The manager and family liaison person have both gone out of their way to be very helpful and supportive to us all.
Their help and advice were greatly appreciated following Dad’s move from Wales and made a difficult time much easier.
I would have no hesitation in recommending Speirs House.
Thank you for taking the time to give us a review of our service. I will share this with my staff. We are pleased that your dad has settled well into the Speirs family.
A wonderful environment created by management and carers alike.
We are at peace knowing our aunt is well looked after and is in a safe location.
Thank you for the kind words and for taking the time to leave a review for our service. We are pleased that your auntie has settled well in the Speirs family and she is happy.
I have now been a resident in Speirs House for seven years and have been very happy here. My main, in fact only, major criticism is that Speirs House is not a suitable home for dementia patients as they cannot be separated. I have had some very unpleasant experiences due to this and this is why I have marked safety/security as poor. I am sorry there is a not a box for very good as many of my goods would have come into that category. I consider excellent to mean almost perfect.
Thank you for your valuable review. The safety of our residents is a priority everyday at Speirs House. We have processes in place to ensure that robust assessments are implemented as soon as concerns are raised by residents to keep everyone safe.
I would recommend Speirs highly.
Thank you for taking the time to review our service and your kind words. We are pleased that your auntie has settled well at Speirs House.
This home is well run by the manager, who is always around and meets with me every two months to discuss my sister - about her care and how her care can be improved. The rooms are clean and bright, with lovely views of the garden. The food is good and nicely prepared. There is frequently something going on for the residents. O get updates after the GP visits and can always speak to a member of staff about my sister. This is the first home I have visited in the surrounding area.
Thank you for taking the time to leave a review for us and for the kind words. I will share this with the rest of the team. We are pleased to know that your sister is happy at our home.
My mum has now been at Speirs House for nearly a year, and I cannot fault the care given to all the residents. The staff go out of their way to make residents and family members feel safe, welcome and loved. Nothing is too much trouble, and I am always met with a smiling face from the manager and all her staff. Mum is very happy; she always looks smart and well cared for. There are plenty of activities scheduled for the week, which residents are encouraged to join in with. Relatives are encouraged to take an active role in all aspects of the home, and the monthly one-to-one meetings with the manager are most informative.
Thank you for taking the time to leave a review for us and for the kind words. I will share this with the rest of the team. We are pleased to know that your mum is happy at our home.
Thank you very much for the kind gesture.
The last two times that I visited my husband at Speirs in the afternoon (after 6 pm), there was no liquid soap in the soap dispenser in his bathroom for me to wash my hands. I did mention this to the staff there at my last visit, and again, when I visited him on Saturday 22 April, there was no soap either, so I did speak to one of the staff.
Therefore, before I left, I put a small Post-it sticker on the soap dispenser as a reminder for them to refill the liquid soap, which I hope will be done before my next visit.
Thank you for taking the time to leave a review for us. We have now refilled the soap dispenser in your husband’s bathroom.
My husband is well looked after, likes the food and all the staff are very approachable and kind. I just have to ask if he needs anything, and they will do their best. I visit every other day if possible and always feel welcome.
Thank you for taking the time to leave a review for us and for the kind words. I will share this with the rest of the team. We are pleased to know that your husband is happy at our home.
The staff are caring and thoughtful - always a pleasure to see them.
Thank you for taking the time to give us a review and for the kind words. I will share this with my team.
Deciding on the right home for your parent is an incredibly difficult and challenging decision to make. As a recent resident of four months, we have found Speirs to be a happy place to reside. From a relative's point of view, I have found the home offers a very high level of nursing care with regular visits from the local doctor, followed up by emailing updated notes. The home has strong leadership with the care manager, who organises regular meetings to discuss your situation and offer any further assistance. I have always found my mother beautifully turned out, neat, clean and well cared for. All the staff are very kind, caring and helpful. The food is very good, freshly cooked and to a very high standard. There are weekly activities and a newsletter about all the fun days. The home is bright, comfortable, very well organised, and all the staff are welcoming. We have found what we were looking for - my mother is well cared for in a place that feels like home from home.
Thank you for the kind words. I am very pleased that I and the team have been able to provide the best care possible to your mother. I am pleased we have been able to provide a welcoming environment for yourself and your family. At Speirs House, we take pride in putting our residents and their families first and treat them with kindness and compassion.
The home is very comfortable and always clean.
I'm is so glad I chose this care home!
Speirs House is a wonderful atmosphere, and a lot of credit has to go to the amazing staff, who all genuinely care about creating a warm and happy environment for all the residents, and consistently go above and beyond to do so. I really enjoyed my time volunteering here and getting to know the residents as well as the staff. The manager is perfect and runs the home smoothly and with a lot of empathy and kindness. I would certainly recommend Speirs House to anyone looking for a safe and reassuring place for their loved ones.
Speirs House is a special place with kind and attentive staff. A lovely atmosphere and beautiful grounds. My mother is settling in well, and I am great reassured to know that she is being well looked after. The food also looks nutritious and tasty. I also appreciate the flexibility of being able to visit whenever I wish and ake mUm on outings.
Thank you so much for your kind review. We are so pleased that your mother is settling in well with us.
I have been visiting Speirs House for more than five years - giving photo talks and taking my dog around visiting the residents. The staff are very caring and seem responsive to the needs and wants of the residents. A bright, friendly place to be and to visit.
Thank you so much for your review - we really appreciate the time you take to volunteer with us at the home.
My dad's last few weeks of life were spent at Spiers House. He had the best care we could have wished for from all the staff, without exception. I felt straight away that the staff understood Dad's needs and did everything they could to make him comfortable. Also, just as importantly, they knew how to support me and my family at this very difficult time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 17 Dec 2025
Speirs House, a well-established nursing home in New Malden, has been rated “Good” across all categories by the regulator, the Care Quality Commission (CQC). Compassion, choice and community spirit were...
There are no upcoming events for Speirs House.
Awards / Recognitions (18)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Meet the Team (6)

Hello everyone. I am Feruna O'Donovan, and I am the Home Manager for Speirs House.
At Speirs House, our philosophy is to help people feel good about care. This can be summed up in our efforts to do all we can to have happy residents, happy staff, and happy relatives.
We provide a therapeutic environment, a well-developed and innovative team, opportunities for fun and meaningful activities, and opportunities to grow, no matter our age!
I see our responsibility as caregivers to facilitate, to make ourselves available, and to be creative. We need to be up to date with our training and thinking, and need to be able to network with other carers in our community.
Nursing is our specialist field, and we have a skilled and confident nursing team which we support, train and nurture to be the best in their field.

I am a registered nurse at Speirs House. I love working at the care home. As part of my daily interactions with residents I can give them hope and make them smile. My diligence and work ethic was recognised by the management and other staff and I have been nominated for Care Professional of the year in 2019 and 2020.

I am delighted to put my catering degree and experience to good use to help enrich the taste buds of the wonderful residents here. I’ve worked as a Chef in prestigious hotels and Caribbean cruises. The residents who are looking for a more exotic culinary experience are up for a treat.

entertainment. At Speirs House, every member of staff joins in activities with the residents, helping them enjoy their daily life.

Hi, warm greetings from Lim, Annie and Hannah. The care home feels for us like an extended family. We are actively getting involved in engaging with the resident of the day, seeking to get the resident’s feedback about their room and the laundry. We enjoy our chats with the residents and helping to make their day special.

building and manufacturing.
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