Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Birling House

stars
stars 11 April 2017
Birling House was chosen for my daughter because she is young and this home provides all she needs. The carers are all very good and friendly. The home itself is a home, where I am made very welcome by everyone. The bedroom is decorated to our wishes. The kitchen staff are lovely and they cook
lovely meals. The home is very clean at all times. If we need anything we only have to ask.
Review from Kathleen B (Mother of Resident/Service User)
stars
stars 10 April 2017
An excellent home with genuinely kind and friendly staff and a very happy atmosphere. Very good food. Plenty of activities for the residents. A real family atmosphere.
Review from David H (Husband of Resident/Service User)