Birling House provides a home for residents, set in its own grounds close to the village of Snodland.
The house has three communal lounge areas, a dining room, activities suite and a multi-sensory room.
Bedrooms are decorated and furnished to reflect individual tastes and include a TV point and nurse call system.
The garden has been landscaped to allow easy access for all residents.
The home has transport facilities adapted for wheelchair use.
Group: The Mortimer Society
Person in charge: Hannah Wilson (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Learning Disability • Physical Disability
Specialist Care Categories: Huntington's Disease • Multiple Sclerosis • Parkinson's Disease
Admission Information: Ages 18+.
Single Rooms: 30
Shared Rooms: 1
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single from £1200 (These prices are only a guideline, please contact Birling House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Birling House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.3 (maximum of 10) for Birling House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Birling House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Birling House is calculated as follows: ( (12 Excellents x 5) + (12 Goods x 4) ) ÷ 24 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.782 Points relating to the number of positive Reviews for Birling House is based on 2 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 = 3.25 then divided by 2 = 1.625
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.4 Target = 0.313 , then divided by 2 = 0.157
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Birling House has a Review Score of 6.3 (6.282) from 2 Reviews
Review submitted from a Postal Card by Kathleen B (Mother of Resident) on Tuesday 28 March 2017. Relates to March 2017.
Birling House was chosen for my daughter because she is young and this home provides all she needs. The carers are all very good and friendly. The home itself is a home, where I am made very welcome by everyone. The bedroom is decorated to our wishes. The kitchen staff are lovely and they cook lovely meals. The home is very clean at all times. If we need anything we only have to ask.
How likely would you be to recommend Birling House? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review submitted from a Postal Card by David H (Husband of Resident) on Monday 27 March 2017. Relates to February 2017.
An excellent home with genuinely kind and friendly staff and a very happy atmosphere. Very good food. Plenty of activities for the residents. A real family atmosphere.
How likely would you be to recommend Birling House? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Birling House