Birchwood Heights is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.
Birchwood Heights has 77 individual en-suite rooms and state-of-the-art facilities, including an airconditioned café bistro, cinema, hair and nail salon, barber, activities room, private dining room, sensory room, therapy room, garden room and multiple air-conditioned lounges, some with covered balconies that overlook the landscaped courtyard garden areas.
Birchwood Heights offers...
Birchwood Heights is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.
Birchwood Heights has 77 individual en-suite rooms and state-of-the-art facilities, including an airconditioned café bistro, cinema, hair and nail salon, barber, activities room, private dining room, sensory room, therapy room, garden room and multiple air-conditioned lounges, some with covered balconies that overlook the landscaped courtyard garden areas.
Birchwood Heights offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.
Birchwood Heights is part of Oakland Care. A commitment to environmental responsibility has helped Oakland Care achieve industry-leading recognition. The group made history in 2026 as the first British care home provider to be awarded the King's Award for Enterprise in Sustainability. Oakland Care has also featured in carehome.co.uk's Top 20 Mid-Sized Care Home Groups rankings for three consecutive years.
Contact Birchwood Heights to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Birchwood Heights for full pricing details and T&Cs.
Birchwood Heights has a Review Score of 10 (9.954) out of 10, based on 22 reviews in the last 2 years.
Over all time Birchwood Heights has 40 reviews.
I cannot speak highly enough of the support we received here at such a difficult time. The carers would not only care for mum with such kindness, but sat alongside me when I really needed some help. I will always be grateful...
I cannot speak highly enough of the support we received here at such a difficult time. The carers would not only care for mum with such kindness, but sat alongside me when I really needed some help. I will always be grateful for that. ALL of the staff are very efficient and work very well individually at their jobs, and also as a team. This was really apparent, how they all pull together to help out and make it really work which it does. Everyone was very positive and loved working there. Several different staff members from different teams really made a difference to our experience. We are very grateful to ALL Birchwood heights staff for all your help, professionalism and kindness.
Thank you, we will share your kind words with the wider team.
I have lived in my current home for 60 years and never thought I would leave as I loved it. However, health issues have prevented this and I can think of no better place to call this my second home. Within 24 hours I knew this was where I wanted to be. Jenny
I have lived in my current home for 60 years and never thought I would leave as I loved it. However, health issues have prevented this and I can think of no better place to call this my second home. Within 24 hours I knew this was where I wanted to be. Jenny
Thank you for leaving a review. The whole team appreciate your kind gesture.
This is a wonderful home. The staff are amazing, so kind and caring. Nothing is too much trouble. My cousin could not be in a better home.
This is a wonderful home. The staff are amazing, so kind and caring. Nothing is too much trouble. My cousin could not be in a better home.
Thank you very much for leaving us a review. We will share this with the team as it is much appreciated.
Everyone at Birchwood Heights is so lovely and caring. Couldn't ask for a better place for my nan.
Everyone at Birchwood Heights is so lovely and caring. Couldn't ask for a better place for my nan.
Thank you for the review. Much appreciated by the whole team here at BH.
The day we stepped into Birchwood Heights, we knew it was the best place for my mum. Everyone was so kind, helpful, and nothing was ever too much. All staff are amazing, Receptionists are more than Receptionists, they interact with all the residents and families. Thank you, everyone and Sandy for...
The day we stepped into Birchwood Heights, we knew it was the best place for my mum. Everyone was so kind, helpful, and nothing was ever too much. All staff are amazing, Receptionists are more than Receptionists, they interact with all the residents and families. Thank you, everyone and Sandy for being there for mum.
Thank you so much for leaving us a review. It means a lot to the team here, and helps others too when searching for care.
As a family we are extremely pleased with the love and care given to looking after my Dad. All of the staff understand and care for my Dad's needs with kindness and compassion.
As a family we are extremely pleased with the love and care given to looking after my Dad. All of the staff understand and care for my Dad's needs with kindness and compassion.
Thank you for leaving us a review. They form an important part of the care home search for new users. Out team also like to see these, appreciating their own individual roles.
Such a loving place for residents and family, home away from home with amazing staff in every area, the food is also 5* I would recomend them to anybody
Such a loving place for residents and family, home away from home with amazing staff in every area, the food is also 5* I would recomend them to anybody
Thank you for taking time to leave us a review, which is appreciated by the whole team here at Birchwood Heights.
Birchwood Heights care home is a wonderful caring home, the staff are all amazing. The home is clean throughout. I chose Birchwood Heights as it felt like a 5 star hotel. My mum didn't like the idea going into a care home, but the months my mum stayed she's loved it right from the start. The staff...
Birchwood Heights care home is a wonderful caring home, the staff are all amazing. The home is clean throughout. I chose Birchwood Heights as it felt like a 5 star hotel. My mum didn't like the idea going into a care home, but the months my mum stayed she's loved it right from the start. The staff took very special care with mum. The food was amazing. The management team so caring. The home has may features like a bar, spa pampering area, tea shop, Movie Room, and activities plus much more. My mum received very good care, the up most respect while on palliative care I couldn't ask for any more. I'm so grateful that mum enjoyed her stay I only wished mum had longer. Please view this care home for your love one. Thank you to all the staff.
Thank you so much for taking the time to leave us this feedback. It is appreciated by the team here at Birchwood Heights, and helps future care home seekers.
My Mum is lot happier since moving to Birchwood Heights. The home is very clean, and the facilities excellent. All the staff are welcoming and great with my mum.
My Mum is lot happier since moving to Birchwood Heights. The home is very clean, and the facilities excellent. All the staff are welcoming and great with my mum.
Thank you so much for you lovely review, I will ensure to pass these words on to the team. I know mum is very much loved resident of the home
We couldn't...
We couldn't wish for a better place
Thank you for your great review, which will be shared with the team. They always appreciate positive feedback.
My mother joined Birchwood Heights in April this year. During our initial visits we received an amazing warm and professional welcome from the staff and residents. The day to day reality has been exactly that staff are kind and caring, going the extra mile to ensure all Mum's needs are met with...
We highly recommend Birchwood Heights.
Thank you so much for your lovely review, I will make sure all the team see these lovely words
This home is absolutely amazing. They are so caring and friendly.Everyone talks to everyone. When I leave my dad I know he is well looked after and I don't have to worry at all. His well fed and the food is excellent , medication is on time and they watch him take it. Entertainment is brilliant....
This home is absolutely amazing. They are so caring and friendly.Everyone talks to everyone. When I leave my dad I know he is well looked after and I don't have to worry at all. His well fed and the food is excellent , medication is on time and they watch him take it. Entertainment is brilliant. The care home is so clean and welcoming no matter what day or time you go. I wouldn't want my dad to be anywhere else in his later years of life but at this care home with all the residents and there families the management team ,carers and housekeepers that all look after him and make him smile, laugh and feel loved and wanted.
Thank you so much for your lovely words. Your Dad is a valued & loved resident, and I will pass your words on to the team as it will mean a lot to them!
This home is the most amazing place, the level of care is excellent and the staff are so kind and care for my mum with such love and affection. The home is more like a hotel with exceptional facilities.
This home is the most amazing place, the level of care is excellent and the staff are so kind and care for my mum with such love and affection. The home is more like a hotel with exceptional facilities.
Thank you so much for your lovely review, I will ensure your lovely words are passed on to the team.
Mum has been a resident for just over a year now. We are happy that she is safe and cared for. Staff are very compassionate and professional when mum has had episodes of ill health or difficult behaviour. We are reassured that the experienced staff are able to manage these issues.
Mum has been a resident for just over a year now. We are happy that she is safe and cared for. Staff are very compassionate and professional when mum has had episodes of ill health or difficult behaviour. We are reassured that the experienced staff are able to manage these issues.
Thank you so much for your review, I will pass this on to the rest of the team. I know that Mum is a very loved resident.
My father has been a resident at Birchwood Heights care home at Swanley in Kent for over 2 years, and has enjoyed his stay there. The staff are amazing, I have never met a group of people who are so caring, if you gave them a score of 1-10 I would give them 1000. More recently my fathers heath...
My father has been a resident at Birchwood Heights care home at Swanley in Kent for over 2 years, and has enjoyed his stay there. The staff are amazing, I have never met a group of people who are so caring, if you gave them a score of 1-10 I would give them 1000. More recently my fathers heath has got worse, but the care was exceptional, putting in monitors so that if he moved they would know to avoid falls, when his anxiety kicked in they spent quality time reassuring him and keeping him calm. Sadly he passed away a week ago, and the care and compassion that we received from the staff was amazing, they made sure that Dad was safe and we waited for the funeral directors to collect him. They team gave him a very emotional guard of honour out of the home..I was so happy we chose Birchwood Height and I would highly recommend them to anyone, they are all amazing and I will be forever grateful for the love and care they showed my father
Thank you so much for your review Sue, Dad was a very well loved gentleman, and will be missed greatly in the home. I will pass this lovely review to the rest of the team, although I know you tell them yourself.
Only issue was...
Only issue was occasionally a problem parking!
Thank you so much for your review, I will pass this lovely review to the team. I know your mother in law was well loved.
My mum has been a resident for 2 years and enjoys being with the other residents and socialising. She likes taking part in all the varied activities. The home is well designed and she liked the view from her window and being out in the garden. Her room is always kept clean and the staff are all...
My mum has been a resident for 2 years and enjoys being with the other residents and socialising. She likes taking part in all the varied activities. The home is well designed and she liked the view from her window and being out in the garden. Her room is always kept clean and the staff are all wonderful and supportive. She is treated with respect and dignity and I'm really happy with her care.
Thank you, it means a lot to the team here at Birchwood Heights when we have happy residents and family members.
My wife and I came to Birchwood Heights in February 2024 and were very happy here but my wife passed peacefully away at the end of May 2024. We had been together since 1953 and a family of two boys and two girls all of whom are still close together and visit us here and very frequently and are...
My wife and I came to Birchwood Heights in February 2024 and were very happy here but my wife passed peacefully away at the end of May 2024. We had been together since 1953 and a family of two boys and two girls all of whom are still close together and visit us here and very frequently and are known and warmly welcomed by all the staff and management who comforted me and still do, following the sad passing here of my wife.
Thank you for your lovely review, I know you are a very well loved. And I will pass this review to the lovely team
My parents moved to Birchwood Heights just over a year ago. Sadly my mum died a few months after moving in. I will always be grateful to the Birchwood Heights team for their care, but particularly supporting my dad after mum died. The team is/was very kind and caring. It is very reassuring to know...
My parents moved to Birchwood Heights just over a year ago. Sadly my mum died a few months after moving in. I will always be grateful to the Birchwood Heights team for their care, but particularly supporting my dad after mum died. The team is/was very kind and caring. It is very reassuring to know he is happy and safe.
Thank you for taking the time to review us, which may help other families in the future when looking for care.
From the first viewing we knew this was the place for my mum. We had looked at others (none has friendly) every member of staff was so friendly helpful and kind. The home visit to my mum house was lovely nothing was to much trouble, when my mum moved in to the home I couldn't believe how the staff...
From the first viewing we knew this was the place for my mum. We had looked at others (none has friendly) every member of staff was so friendly helpful and kind. The home visit to my mum house was lovely nothing was to much trouble, when my mum moved in to the home I couldn't believe how the staff already knew her name. It took a couple of weeks for her to settle in but she loves it. Mum likes to sit in the Bistro and watch the world go round and everyone stopping for a chat. The activities are great they keep her mind going.
Thank you for your kind words, which mean a lot to the whole Birchwood team!
Please contact us for latest vacancies.
A couple who found love at Birchwood Heights have celebrated with a special blessing to cement their relationship. David McCarthy and Jill Varty, both 85, moved into Birchwood Heights care...
Staff from Birchwood Heights were delighted to see books they’d donated to Horizon Primary Academy as its new library was formally opened. The town’s mayor, Cllr Keith Marshall, and Member...
There are no upcoming events for Birchwood Heights.
There are no accreditations posted yet for Birchwood Heights.
I started my career in care in 2008 as a Carer and worked my way up to become a Deputy Manager and now General Manager. I joined the Oakland Care...
I started my career in care in 2008 as a Carer and worked my way up to become a Deputy Manager and now General Manager. I joined the Oakland Care team in 2022 when Birchwood Heights opened. I am passionate about ensuring every resident is happy and enjoying a stimulating, fulfilling life. I love building a good rapport with all the residents and being someone they trust and can talk to. I am very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents. Every day is different at Birchwood, but each day we make great memories with our residents. Outside of work, I love the outdoors, sitting in the sunshine, hiking, and recently discovered a new passion for bike riding.
I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Birchwood Heights. My experience in the role goes back...
I am delighted to have joined the Oakland Care family as Senior Client Relations Manager for Birchwood Heights. My experience in the role goes back 11 years now, including the commissioning of a new care home. Nothing gives me greater satisfaction than assisting families to explore full-time care options, whilst sharing insights during what is often a stressful time for them. Outside of work, my biggest passion has always been travel, which hopefully will become easier again in the fullness of time!
I have worked in the care sector for 15 years. During this time, I have met many residents, all with different needs. I’m very passionate about what...
I have worked in the care sector for 15 years. During this time, I have met many residents, all with different needs. I’m very passionate about what I do, and I love making a difference and will always go that extra mile. Since joining the team at Birchwood Heights, this has been a wonderful experience, and I love coming to work. Everyone is so supportive, like one big happy family. During my time out of work, I love spending time with my family and friends making new memories and exploring new ideas.
After years of raising children, helping to grow family businesses, working on the school’s PTAs, and being a Foster Carer, it was time for a change...
After years of raising children, helping to grow family businesses, working on the school’s PTAs, and being a Foster Carer, it was time for a change in my life. I have always wanted to work in the care sector, but I just didn’t know in which area! I feel very fortunate to be the Lifestyles Manager at Birchwood Heights. I love putting together a varied, weekly activity programme for our residents to enjoy. This is by far the most rewarding job I have ever had; I love encouraging our residents to try new things and to socialise with each other. I also feel very blessed to be working alongside a fantastic, kind, caring team who all want the same thing… for our residents to have the best life possible!
After working in retail for six and a half years to ensure I was around to raise my two girls, it was time to change and start a new career for...
After working in retail for six and a half years to ensure I was around to raise my two girls, it was time to change and start a new career for myself. I moved to the care sector, and in the few short weeks I have been here, I realise maybe I should have moved a lot sooner, as this, apart from having my girls, is probably the most rewarding thing I've done. Ensuring the residents have a smile on their faces makes my day. When I joined Oakland Care, I was instantly welcomed to the family, and I love coming to work every day. Outside of work I enjoy spending time with my family and going on holidays.
The care home lists weekly fees per person from £1,930 for residential care, from £1,990 for residential dementia care and from £2,050 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 77 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood Heights to verify any information. View our terms and conditions. Birchwood Heights has an Enhanced Service -what an Enhanced Service includes.