Submit a Review for De La Cour House
48 Woodcot Avenue, Belfast, BT5 5JB
View Full Details of De La Cour HouseLatest Reviews for De La Cour House
04 August 2025
Very small care home, constant staff shortages, no activities at all for residents, falls occurred due to lack of care and my grandmother being left to sleep on a chair with no alarm. Promised all the care in the world when visited this care home at start and received nothing. Fire doors being left open during night when only one night staff on covering 2 floors. Think twice when looking into this care home for a family member. Thankfully my grandmother is away from it now or it could have been a different outcome. Staff haven't a clue about dementia don't have any understanding of it at all. Lots of agency staff in and out due to staff shortages. All the different stories that are told when an incident happens & We spoke to the manager several times about concerns and things never changed. They are left sitting in the lounge watching the same musical every day, only to be taking to the dining room for the same repetitve meals. AVOID!
14 March 2022
This is such a wonderful little place for my mum, with a 'home-from-home' feeling that is all down to a fantastic staff team who are highly skilled, dedicated and so caring. As a nurse myself, I am delighted that Mum is gently cared for and is safe and happy here. Our whole family have such peace of mind that all Mum's needs are thought about - and we feel cared for too. Thank you so much to the manager and her amazing team. It means the world to us.
18 September 2020
Excellent care home with a family atmosphere. All staff are friendly, helpful and extremely caring. I would highly recommend this residential home. My mum was extremely well looked after and very happy there.
Latest Reviews for De La Cour House
04 August 2025
Very small care home, constant staff shortages, no activities at all for residents, falls occurred due to lack of care and my grandmother being left to sleep on a chair with no alarm. Promised all the care in the world when visited this care home at start and received nothing. Fire doors being left open during night when only one night staff on covering 2 floors. Think twice when looking into this care home for a family member. Thankfully my grandmother is away from it now or it could have been a different outcome. Staff haven't a clue about dementia don't have any understanding of it at all. Lots of agency staff in and out due to staff shortages. All the different stories that are told when an incident happens & We spoke to the manager several times about concerns and things never changed. They are left sitting in the lounge watching the same musical every day, only to be taking to the dining room for the same repetitve meals. AVOID!
14 March 2022
This is such a wonderful little place for my mum, with a 'home-from-home' feeling that is all down to a fantastic staff team who are highly skilled, dedicated and so caring. As a nurse myself, I am delighted that Mum is gently cared for and is safe and happy here. Our whole family have such peace of mind that all Mum's needs are thought about - and we feel cared for too. Thank you so much to the manager and her amazing team. It means the world to us.
18 September 2020
Excellent care home with a family atmosphere. All staff are friendly, helpful and extremely caring. I would highly recommend this residential home. My mum was extremely well looked after and very happy there.