De La Cour House

48 Woodcot Avenue, Belfast BT5 5JB
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1.1 3 Reviews
  • De La Cour House, Belfast
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £873
  • Self-Funded Residential Dementia Care: from £873

Fees are made up of two figures - £808 baseline fee and £65.40 T/U.

These prices are only a guideline, please contact De La Cour House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Geraldine Boyce (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (14)
  • Single Rooms with ensuite Wet Room (14)
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De La Cour House Reviews (3)

1.1

De La Cour House has a Review Score of 1.1 (1.083) out of 10, based on 1 reviews in the last 2 years. Over all time De La Cour House has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
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2

Review from L H (Granddaughter of Resident) published on 4 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very small care home, constant staff shortages, no activities at all for residents, falls occurred due to lack of care and my grandmother being left to sleep on a chair with no alarm. Promised all the care in the world when visited this care home at start and received nothing. Fire doors being left
open during night when only one night staff on covering 2 floors. Think twice when looking into this care home for a family member. Thankfully my grandmother is away from it now or it could have been a different outcome. Staff haven't a clue about dementia don't have any understanding of it at all. Lots of agency staff in and out due to staff shortages. All the different stories that are told when an incident happens & We spoke to the manager several times about concerns and things never changed. They are left sitting in the lounge watching the same musical every day, only to be taking to the dining room for the same repetitve meals. AVOID!

Reply from Caroline McWilliams, Older People Services Manager at De La Cour House

Thanks for your feedback. We're sorry you are unhappy with your grandmother's care while she was with us. Our team were very fond of her and sorry when she had to move on. We want residents to feel safe, comfortable and well cared for. We have a robust inspection regime and are confident our team provides a good standard of care. De La Cour House is also inspected regularly by RQIA, the independent body responsible for monitoring health and social care services in NI. They carried out an unannounced inspection in Nov 24 and reported that "It was evident that staff promoted the dignity and well-being of residents and were knowledgeable and well trained to deliver safe and effective care. Residents said that living in the home was a good experience." All reports are on the RQIA website. Each resident's care is also reviewed annually by BHSCT. We value feedback and would like to better understand your experience. Please contact me on 028 9087 6000.

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Review from Jane D (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a wonderful little place for my mum, with a 'home-from-home' feeling that is all down to a fantastic staff team who are highly skilled, dedicated and so caring. As a nurse myself, I am delighted that Mum is gently cared for and is safe and happy here. Our whole family have such peace of
mind that all Mum's needs are thought about - and we feel cared for too. Thank you so much to the manager and her amazing team. It means the world to us.

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Review from Gail S (Daughter of Resident) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with a family atmosphere.
All staff are friendly, helpful and extremely caring.
I would highly recommend this residential home.
My mum was extremely well looked after and very happy there.

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Current Review Score: 1.1 (1.083)

Overview of Review Score

The Review Score of 1.1 (1.083) out of 10 for De La Cour House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.1 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.083 for De La Cour House is calculated as follows: ( (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 12 Ratings = 1.083

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for De La Cour House is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8. 0 Positive Reviews ÷ 2.8 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Frequently Asked Questions about De La Cour House

What types of Care is De La Cour House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does De La Cour House have?

There are 14 Single Rooms.

What are the Facilities & Services at De La Cour House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is De La Cour House to the centre of Belfast?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact De La Cour House to verify any information. View our terms and conditions. De La Cour House has an Basic Service - more info.