Submit a Review for Barchester Emily Jackson House Care Home
Emily Jackson Close, Off Eardley Road, Sevenoaks, TN13 1XH
View Full Details of Barchester Emily Jackson House Care HomeLatest Reviews for Barchester Emily Jackson House Care Home
17 October 2025
Staff very friendly - on name terms although needs decorating throughout
07 October 2025
Dad is a fairly new resident at Emily Jackson House Care Home and we are pleased to see him now settled in. Staff are always helpful and friendly, and have made dad feel very welcomed at the care home. The weekly activities are excellent especially the music events on a Thursday which dad really enjoys.
22 September 2025
My Father went into Emily Jackson on the 18/10/2023 me and my sister visit our dad twice a week every time we've been the place is spotless always smells lovely the staff are absolutely wonderful nothing is too much trouble for them they look after our dad extremely well we are extremely happy with how they treat dad and other residents we've never had any problems with his care or anything else since he's been there overall we are extremely happy with everything at Emily Jackson
19 September 2025
Emily Jackson has been a kind place for our friend. She was lonely at home & has made friends here, the staff are kind and the activity ladies are superb. Everyone is friendly & kind, always a greeting. The Chef is also a lovely person and creates delicious meals, also bespoke birthday cakes.
16 September 2025
Happy with how my husband is settling in. Staff are friendly and food choices good. Emily Jackson is well equipped and a pleasant home. Only improvements we would like is, meals not be given so late, especially breakfast. Also more drinks given as he needs full support with this.
21 August 2025
The Adin team, from my initial call (a bit of an emergency), handled our securing a Respute room for our mother with speed, efficiency & a huge welcome for our family in 24 hours... and then welcomed us all days later to celebrate her 93rd birthday. For 2 week we couldn't find a fault & was so comforting for us to know she was in such "caring" hands. On every visit we were all treated so well and welcomed at EJ.
16 June 2025
I spent 2 1/2 weeks at Emily Jackson recovering from emergency surgery after a similar length of time in hospital . The staff and nursing care were excellent and EJ House was exactly what I needed before returning home. A number of staff had been working there for more than 10 years and I found everyone to be caring and professional. If I was a long term resident , I would have liked a larger room . Food was fine.
29 May 2025
I have had very good support from staff and the standard of meals is very good. Rooms are a little too small but are kept very well.
14 March 2025
Our dad moved to Emily Jackson House for some respite care after a week in hospital, following some falls at his home. We were undecided whether he should eventually return home or stay in long term care. Having seen dad spend 4 weeks in care, we noticed a big change in his attitude to life and an improvement in his general health. He is eating and drinking really well, is mixing with the other residents and seems much happier being around more people. The carers and all the other staff have been really friendly, professional, helpful and caring towards dad and also us. We looked at other care homes locally but decided dad was in the best place that he could be. Thanks to all the team.
28 February 2025
Our mum spent 4 weeks in respite care. The management team and majority of staff were brilliant (one member, who has since left was not so great). The bedroom was very small - hence the reason we moved from here to another facility long term but perhaps there are larger rooms. The decor is pleasant but tired. The facility lacks some of the communal areas that other large homes have, meaning the activities program is more limited. Felt the reception area could be more 'open' - the window often partially closed. Excellent food, particularly the cake.
24 February 2025
Barchester Emily Jackson House Care Home has a lovely atmosphere and calming ambience. The staff are so caring and lovely and look after my mum really well, she is really happy there. Thank you to all the staff for everything you do for my mum.
18 February 2025
Excellent care home. My husband was taken to Emily Jackson Care Home over Christmas from hospital. He was in a bad way. Since living at the care home he has been looked after very well and has improved a lot. The carers and staff really do care.
13 February 2025
The staff are polite, kind and considerate. Management can not fault, always willing to help promptly.
30 January 2025
My mum stayed at Emily Jackson House Care Home for respite care and enjoyed the friendliness of the staff, the food and activities. Overall a positive experience and would recommend anyone needing respite service to do the same.
30 January 2025
My husband has been a resident in this care home for nearly a year. In that time, he has definitely improved in his social skills, speech, attitude and sociability. This is all due to the excellent care he has received. He has enjoyed the activities and a few trips, made some new friends and tells me he is happy and more content.
20 January 2025
I am very pleased with the care my mum is receiving. Her room is clean and well maintained. The chef is very good at considering my mum's meal requirements being vegetarian. The staff are caring and sensitive to my mum's needs. The activities staff have worked hard to encourage my mum to get involved. So thank you.
13 January 2025
The staff at Barchester Emily Jackson House Care Home were so kind and supportive to my mother. She arrived after falling in her flat and was confused and often difficult with the staff. The staff were wonderful at encouraging her to participate in activities and to make her feel part of the family there. My mother became ill in November and again, the staff were fantastic in the care they showed my mother and the support they gave me and my family during this very difficult period. The nursing staff were particularly good at explaining what was happening and were very kind with her throughout. I cannot thank them enough for all they did!
07 January 2025
Very pleasant facility. From my first visit, I was met at reception with a kind and polite welcome. Nice, clean environment. All nursing staff are kind, friendly and professional. My father looks very well taken care of. He is all neat and well-kept. His room is always clean and tidy. Nurse to patient ratio is good. Pleasant environment for patients and relatives.
19 December 2024
My mum spent September 2024 at Barchester Emily Jackson House Care Home to undergo an NHS Continuing Healthcare Assessment. It was our family's first experience of a care home and we were very anxious. Mum had complex needs, had suffered a stroke and was in late stage dementia and had trouble communicating. We needn't have worried. The staff were amazing from the start. They were very respectful, compassionate and attentive to both her and to the other patients. One nurse, in particular, was good. Mum had been in hospital for over a month before going to the home and the staff/resident ratio was much higher at the home. Communication was excellent: they were always able to give us details about how Mum was getting on and they contacted us promptly to let us know if there were any issues in her care.
19 December 2024
Mum has been at Barchester Emily Jackson House Care Home for a few years now since moving from another home. Her well-being has significantly improved during her time there and for the first time in many years, she seems happy. The staff seem to really understand her and her needs which I'm grateful for.
Latest Reviews for Barchester Emily Jackson House Care Home
17 October 2025
Staff very friendly - on name terms although needs decorating throughout
07 October 2025
Dad is a fairly new resident at Emily Jackson House Care Home and we are pleased to see him now settled in. Staff are always helpful and friendly, and have made dad feel very welcomed at the care home. The weekly activities are excellent especially the music events on a Thursday which dad really enjoys.
22 September 2025
My Father went into Emily Jackson on the 18/10/2023 me and my sister visit our dad twice a week every time we've been the place is spotless always smells lovely the staff are absolutely wonderful nothing is too much trouble for them they look after our dad extremely well we are extremely happy with how they treat dad and other residents we've never had any problems with his care or anything else since he's been there overall we are extremely happy with everything at Emily Jackson
19 September 2025
Emily Jackson has been a kind place for our friend. She was lonely at home & has made friends here, the staff are kind and the activity ladies are superb. Everyone is friendly & kind, always a greeting. The Chef is also a lovely person and creates delicious meals, also bespoke birthday cakes.
16 September 2025
Happy with how my husband is settling in. Staff are friendly and food choices good. Emily Jackson is well equipped and a pleasant home. Only improvements we would like is, meals not be given so late, especially breakfast. Also more drinks given as he needs full support with this.
21 August 2025
The Adin team, from my initial call (a bit of an emergency), handled our securing a Respute room for our mother with speed, efficiency & a huge welcome for our family in 24 hours... and then welcomed us all days later to celebrate her 93rd birthday. For 2 week we couldn't find a fault & was so comforting for us to know she was in such "caring" hands. On every visit we were all treated so well and welcomed at EJ.
16 June 2025
I spent 2 1/2 weeks at Emily Jackson recovering from emergency surgery after a similar length of time in hospital . The staff and nursing care were excellent and EJ House was exactly what I needed before returning home. A number of staff had been working there for more than 10 years and I found everyone to be caring and professional. If I was a long term resident , I would have liked a larger room . Food was fine.
29 May 2025
I have had very good support from staff and the standard of meals is very good. Rooms are a little too small but are kept very well.
14 March 2025
Our dad moved to Emily Jackson House for some respite care after a week in hospital, following some falls at his home. We were undecided whether he should eventually return home or stay in long term care. Having seen dad spend 4 weeks in care, we noticed a big change in his attitude to life and an improvement in his general health. He is eating and drinking really well, is mixing with the other residents and seems much happier being around more people. The carers and all the other staff have been really friendly, professional, helpful and caring towards dad and also us. We looked at other care homes locally but decided dad was in the best place that he could be. Thanks to all the team.
28 February 2025
Our mum spent 4 weeks in respite care. The management team and majority of staff were brilliant (one member, who has since left was not so great). The bedroom was very small - hence the reason we moved from here to another facility long term but perhaps there are larger rooms. The decor is pleasant but tired. The facility lacks some of the communal areas that other large homes have, meaning the activities program is more limited. Felt the reception area could be more 'open' - the window often partially closed. Excellent food, particularly the cake.
24 February 2025
Barchester Emily Jackson House Care Home has a lovely atmosphere and calming ambience. The staff are so caring and lovely and look after my mum really well, she is really happy there. Thank you to all the staff for everything you do for my mum.
18 February 2025
Excellent care home. My husband was taken to Emily Jackson Care Home over Christmas from hospital. He was in a bad way. Since living at the care home he has been looked after very well and has improved a lot. The carers and staff really do care.
13 February 2025
The staff are polite, kind and considerate. Management can not fault, always willing to help promptly.
30 January 2025
My mum stayed at Emily Jackson House Care Home for respite care and enjoyed the friendliness of the staff, the food and activities. Overall a positive experience and would recommend anyone needing respite service to do the same.
30 January 2025
My husband has been a resident in this care home for nearly a year. In that time, he has definitely improved in his social skills, speech, attitude and sociability. This is all due to the excellent care he has received. He has enjoyed the activities and a few trips, made some new friends and tells me he is happy and more content.
20 January 2025
I am very pleased with the care my mum is receiving. Her room is clean and well maintained. The chef is very good at considering my mum's meal requirements being vegetarian. The staff are caring and sensitive to my mum's needs. The activities staff have worked hard to encourage my mum to get involved. So thank you.
13 January 2025
The staff at Barchester Emily Jackson House Care Home were so kind and supportive to my mother. She arrived after falling in her flat and was confused and often difficult with the staff. The staff were wonderful at encouraging her to participate in activities and to make her feel part of the family there. My mother became ill in November and again, the staff were fantastic in the care they showed my mother and the support they gave me and my family during this very difficult period. The nursing staff were particularly good at explaining what was happening and were very kind with her throughout. I cannot thank them enough for all they did!
07 January 2025
Very pleasant facility. From my first visit, I was met at reception with a kind and polite welcome. Nice, clean environment. All nursing staff are kind, friendly and professional. My father looks very well taken care of. He is all neat and well-kept. His room is always clean and tidy. Nurse to patient ratio is good. Pleasant environment for patients and relatives.
19 December 2024
My mum spent September 2024 at Barchester Emily Jackson House Care Home to undergo an NHS Continuing Healthcare Assessment. It was our family's first experience of a care home and we were very anxious. Mum had complex needs, had suffered a stroke and was in late stage dementia and had trouble communicating. We needn't have worried. The staff were amazing from the start. They were very respectful, compassionate and attentive to both her and to the other patients. One nurse, in particular, was good. Mum had been in hospital for over a month before going to the home and the staff/resident ratio was much higher at the home. Communication was excellent: they were always able to give us details about how Mum was getting on and they contacted us promptly to let us know if there were any issues in her care.
19 December 2024
Mum has been at Barchester Emily Jackson House Care Home for a few years now since moving from another home. Her well-being has significantly improved during her time there and for the first time in many years, she seems happy. The staff seem to really understand her and her needs which I'm grateful for.