Latest Reviews for Barchester Emily Jackson House Care Home
09 January 2026
Like Emily Jackson very much.
07 November 2025
My husband was well looked after and cared for and I am grateful.
29 October 2025
My Dad spent 11 days at Emily Jackson House in September 2025, receiving end of life care. I was overwhelmed by the level of warmth, care and compassion shown to him and to me. Every member of the lovely staff there were friendly and kind. Nothing seemed too much trouble, and everyone bent over
backwards to help my Dad feel as comfortable as possible. Although he was sadly there for such a short time, I'll always be glad and grateful that he spent his last days at Emily Jackson.
17 October 2025
Staff very friendly - on name terms although needs decorating throughout
07 October 2025
Dad is a fairly new resident at Emily Jackson House Care Home and we are pleased to see him now settled in. Staff are always helpful and friendly, and have made dad feel very welcomed at the care home. The weekly activities are excellent especially the music events on a Thursday which dad really
enjoys.
22 September 2025
My Father went into Emily Jackson on the 18/10/2023 me and my sister visit our dad twice a week every time we've been the place is spotless always smells lovely the staff are absolutely wonderful nothing is too much trouble for them they look after our dad extremely well we are extremely happy with
how they treat dad and other residents we've never had any problems with his care or anything else since he's been there overall we are extremely happy with everything at Emily Jackson
19 September 2025
Emily Jackson has been a kind place for our friend. She was lonely at home & has made friends here, the staff are kind and the activity ladies are superb. Everyone is friendly & kind, always a greeting. The Chef is also a lovely person and creates delicious meals, also bespoke birthday cakes.
21 August 2025
The Adin team, from my initial call (a bit of an emergency), handled our securing a Respute room for our mother with speed, efficiency & a huge welcome for our family in 24 hours... and then welcomed us all days later to celebrate her 93rd birthday.
For 2 week we couldn't find a fault & was so
comforting for us to know she was in such "caring" hands.
On every visit we were all treated so well and welcomed at EJ.
16 June 2025
I spent 2 1/2 weeks at Emily Jackson recovering from emergency surgery after a similar length of time in hospital . The staff and nursing care were excellent and EJ House was exactly what I needed before returning home. A number of staff had been working there for more than 10 years and I found
everyone to be caring and professional. If I was a long term resident , I would have liked a larger room . Food was fine.
29 May 2025
I have had very good support from staff and the standard of meals is very good. Rooms are a little too small but are kept very well.
14 March 2025
Our dad moved to Emily Jackson House for some respite care after a week in hospital, following some falls at his home. We were undecided whether he should eventually return home or stay in long term care. Having seen dad spend 4 weeks in care, we noticed a big change in his attitude to life and an
improvement in his general health. He is eating and drinking really well, is mixing with the other residents and seems much happier being around more people. The carers and all the other staff have been really friendly, professional, helpful and caring towards dad and also us. We looked at other care homes locally but decided dad was in the best place that he could be. Thanks to all the team.
28 February 2025
Our mum spent 4 weeks in respite care. The management team and majority of staff were brilliant (one member, who has since left was not so great). The bedroom was very small - hence the reason we moved from here to another facility long term but perhaps there are larger rooms. The decor is pleasant
but tired. The facility lacks some of the communal areas that other large homes have, meaning the activities program is more limited. Felt the reception area could be more 'open' - the window often partially closed. Excellent food, particularly the cake.
24 February 2025
Barchester Emily Jackson House Care Home has a lovely atmosphere and calming ambience. The staff are so caring and lovely and look after my mum really well, she is really happy there. Thank you to all the staff for everything you do for my mum.
18 February 2025
Excellent care home. My husband was taken to Emily Jackson Care Home over Christmas from hospital. He was in a bad way. Since living at the care home he has been looked after very well and has improved a lot. The carers and staff really do care.
13 February 2025
The staff are polite, kind and considerate. Management can not fault, always willing to help promptly.
30 January 2025
My mum stayed at Emily Jackson House Care Home for respite care and enjoyed the friendliness of the staff, the food and activities. Overall a positive experience and would recommend anyone needing respite service to do the same.
30 January 2025
My husband has been a resident in this care home for nearly a year. In that time, he has definitely improved in his social skills, speech, attitude and sociability. This is all due to the excellent care he has received. He has enjoyed the activities and a few trips, made some new friends and tells
me he is happy and more content.
20 January 2025
I am very pleased with the care my mum is receiving. Her room is clean and well maintained. The chef is very good at considering my mum's meal requirements being vegetarian. The staff are caring and sensitive to my mum's needs.
The activities staff have worked hard to encourage my mum to get
involved. So thank you.
13 January 2025
The staff at Barchester Emily Jackson House Care Home were so kind and supportive to my mother. She arrived after falling in her flat and was confused and often difficult with the staff. The staff were wonderful at encouraging her to participate in activities and to make her feel part of the family
there.
My mother became ill in November and again, the staff were fantastic in the care they showed my mother and the support they gave me and my family during this very difficult period. The nursing staff were particularly good at explaining what was happening and were very kind with her throughout.
I cannot thank them enough for all they did!
07 January 2025
Very pleasant facility. From my first visit, I was met at reception with a kind and polite welcome. Nice, clean environment.
All nursing staff are kind, friendly and professional.
My father looks very well taken care of. He is all neat and well-kept. His room is always clean and tidy.
Nurse to
patient ratio is good.
Pleasant environment for patients and relatives.
Latest Reviews for Barchester Emily Jackson House Care Home
09 January 2026
Like Emily Jackson very much.
07 November 2025
My husband was well looked after and cared for and I am grateful.
29 October 2025
My Dad spent 11 days at Emily Jackson House in September 2025, receiving end of life care. I was overwhelmed by the level of warmth, care and compassion shown to him and to me. Every member of the lovely staff there were friendly and kind. Nothing seemed too much trouble, and everyone bent over
backwards to help my Dad feel as comfortable as possible. Although he was sadly there for such a short time, I'll always be glad and grateful that he spent his last days at Emily Jackson.
17 October 2025
Staff very friendly - on name terms although needs decorating throughout
07 October 2025
Dad is a fairly new resident at Emily Jackson House Care Home and we are pleased to see him now settled in. Staff are always helpful and friendly, and have made dad feel very welcomed at the care home. The weekly activities are excellent especially the music events on a Thursday which dad really
enjoys.
22 September 2025
My Father went into Emily Jackson on the 18/10/2023 me and my sister visit our dad twice a week every time we've been the place is spotless always smells lovely the staff are absolutely wonderful nothing is too much trouble for them they look after our dad extremely well we are extremely happy with
how they treat dad and other residents we've never had any problems with his care or anything else since he's been there overall we are extremely happy with everything at Emily Jackson
19 September 2025
Emily Jackson has been a kind place for our friend. She was lonely at home & has made friends here, the staff are kind and the activity ladies are superb. Everyone is friendly & kind, always a greeting. The Chef is also a lovely person and creates delicious meals, also bespoke birthday cakes.
21 August 2025
The Adin team, from my initial call (a bit of an emergency), handled our securing a Respute room for our mother with speed, efficiency & a huge welcome for our family in 24 hours... and then welcomed us all days later to celebrate her 93rd birthday.
For 2 week we couldn't find a fault & was so
comforting for us to know she was in such "caring" hands.
On every visit we were all treated so well and welcomed at EJ.
16 June 2025
I spent 2 1/2 weeks at Emily Jackson recovering from emergency surgery after a similar length of time in hospital . The staff and nursing care were excellent and EJ House was exactly what I needed before returning home. A number of staff had been working there for more than 10 years and I found
everyone to be caring and professional. If I was a long term resident , I would have liked a larger room . Food was fine.
29 May 2025
I have had very good support from staff and the standard of meals is very good. Rooms are a little too small but are kept very well.
14 March 2025
Our dad moved to Emily Jackson House for some respite care after a week in hospital, following some falls at his home. We were undecided whether he should eventually return home or stay in long term care. Having seen dad spend 4 weeks in care, we noticed a big change in his attitude to life and an
improvement in his general health. He is eating and drinking really well, is mixing with the other residents and seems much happier being around more people. The carers and all the other staff have been really friendly, professional, helpful and caring towards dad and also us. We looked at other care homes locally but decided dad was in the best place that he could be. Thanks to all the team.
28 February 2025
Our mum spent 4 weeks in respite care. The management team and majority of staff were brilliant (one member, who has since left was not so great). The bedroom was very small - hence the reason we moved from here to another facility long term but perhaps there are larger rooms. The decor is pleasant
but tired. The facility lacks some of the communal areas that other large homes have, meaning the activities program is more limited. Felt the reception area could be more 'open' - the window often partially closed. Excellent food, particularly the cake.
24 February 2025
Barchester Emily Jackson House Care Home has a lovely atmosphere and calming ambience. The staff are so caring and lovely and look after my mum really well, she is really happy there. Thank you to all the staff for everything you do for my mum.
18 February 2025
Excellent care home. My husband was taken to Emily Jackson Care Home over Christmas from hospital. He was in a bad way. Since living at the care home he has been looked after very well and has improved a lot. The carers and staff really do care.
13 February 2025
The staff are polite, kind and considerate. Management can not fault, always willing to help promptly.
30 January 2025
My mum stayed at Emily Jackson House Care Home for respite care and enjoyed the friendliness of the staff, the food and activities. Overall a positive experience and would recommend anyone needing respite service to do the same.
30 January 2025
My husband has been a resident in this care home for nearly a year. In that time, he has definitely improved in his social skills, speech, attitude and sociability. This is all due to the excellent care he has received. He has enjoyed the activities and a few trips, made some new friends and tells
me he is happy and more content.
20 January 2025
I am very pleased with the care my mum is receiving. Her room is clean and well maintained. The chef is very good at considering my mum's meal requirements being vegetarian. The staff are caring and sensitive to my mum's needs.
The activities staff have worked hard to encourage my mum to get
involved. So thank you.
13 January 2025
The staff at Barchester Emily Jackson House Care Home were so kind and supportive to my mother. She arrived after falling in her flat and was confused and often difficult with the staff. The staff were wonderful at encouraging her to participate in activities and to make her feel part of the family
there.
My mother became ill in November and again, the staff were fantastic in the care they showed my mother and the support they gave me and my family during this very difficult period. The nursing staff were particularly good at explaining what was happening and were very kind with her throughout.
I cannot thank them enough for all they did!
07 January 2025
Very pleasant facility. From my first visit, I was met at reception with a kind and polite welcome. Nice, clean environment.
All nursing staff are kind, friendly and professional.
My father looks very well taken care of. He is all neat and well-kept. His room is always clean and tidy.
Nurse to
patient ratio is good.
Pleasant environment for patients and relatives.