Submit a Review for Aylesham Court Care Home
195 Hinckley Road, Leicester Forest East, Leicester, LE3 3PH
View Full Details of Aylesham Court Care HomeLatest Reviews for Aylesham Court Care Home
16 September 2025
My mother lived at Aylesham Court for over 4 years. Her needs were complex and needed a high level of care. The dedication all the staff displayed, ensuring mum was cared for, comfortable and happy was second to none. Sadly, mum passed away this June. The compassion, love, dignity, and respect the staff showed to mum and the family during her final days of life was wonderful. The family are so thankful for the guidance, support and help the staff gave to us after mum's passing too. Thank you, Aylesham Court, for being a part of mum's family'.
02 September 2025
My father has been at the carehome now for just over 3 months and I have to say it is a wonderful carehome. The staff are all very friendly, caring and always adding a little humour. My dad is very happy there and always commenting on the good food and attentive care. They have a very well managed entertainment schedule which is varied and encourages family participation and visits. We viewed a few carehome prior to choosing and had not seen any of this high standard, it has not disappointed since. The staff made an exceptional effort to make my father feel welcome and at ease from the outset. I also cannot compliment the staff enough for their attitudes, effort and care. Always willing to make that extra bit of effort that really makes a difference to the residents and family visitors. Exceptional care home, well done and keep up the wonderful work you all do.
03 July 2025
My experience of visiting Aylesham Court has been excellent, with friendly and welcoming staff. My terminally ill friend was treated with great care, kindness and compassion during her four month stay. The home is spotlessly clean and food looked amazing.
04 June 2025
From initial contact with the home to sort a place for mum all the staff, manager through to admin, nurses, care assistants, kitchen and laundry etc were so accommodating and helpful. Very efficient but with an individual and human touch. They cared with dignity and professionalism when required but were always personable and easy to talk to.We were always kept informed about mums medical condition by the nursing staff and when mum passed they were so dignified and helpful. Many thanks to all.
01 May 2025
Absolutely brilliant. My mother was in palliative care. The staff fantastic. Such great care from top to bottom. Nurses like angels. Thank you.
19 March 2025
What can I say about Aylesham Court. The staff are absolutely amazing. They cannot do enough for their residents or their families. The rooms are clean and tidy, never has a piece of Dads clothing gone missing during the washing period. The whole home is just brilliant. I cannot recommend this place highly enough. My mum went to Aylesham Court for resbite care and didn't want to leave!!!
14 March 2025
All the staff are wonderful, food very good, very clean and warm. Nurses and carers are brilliant and always polite and professional. 10/10.
04 February 2025
My husband went into the home in November 2024 with lung problems which meant he was on oxygen 24/7. The manager said this was something the home could cope with. The nursing staff did not seem to have any experience with oxygen concentrators or NIV machines. My husband's oxygen became detached one day and he was left with no oxygen for 7 minutes and unable to breathe, this was despite buzzing for help and shouting for help. The excuse was they were busy serving meals. They did apologise when I complained and said they would respond straight away in the future. Unfortunately, my husband was only in the home 10 days before he passed, he was seen the day before he died by the doctor but no one picked up on how poorly he was. He passed away in the early hours of the next morning and I was informed at 3am by phone that he had already died, I therefore believe no one checked on him in the night. They heard his machine bleeping went in and he was dying but no one called me until he had passed.
17 December 2024
My grandma has been at Aylesham Court Care Home for around 8 months and I cannot fault the care at all. The staff are amazing, kind and caring but genuinely care! They look after us as well as Grandma! We are always kept up to date with changes to her wellbeing.
25 November 2024
My mother was a resident at Aylesham Court for 3 months prior to her passing away in September, the nursing care she received was exceptional, and she was treated with care and dignity at every stage, unfortunately, she passed away whilst we were on holiday, but there was a staff member with her all the time in her final hours, two members of staff even staying after their shifts had ended to be with her. We cannot recommend this home enough. Many thanks for looking after Mum (and us) like you did, we really appreciate it.
13 November 2024
Staff are always friendly, professional and helpful. They are very supportive and look after my mum really well.
17 September 2024
Best care home ever, the best staff makes you feel welcome and at home. Great care for visitors and residents nobody could do better than this care home looked after my nana so well that I'll never forget this place.
03 September 2024
My mother was very happy in the care home. She was well cared for and treated with dignity and respect. The carers were kind and compassionate and took an interest in her. She particularly enjoyed the activities which were ongoing and the outings.
03 September 2024
Some carers are better than others of course. Often no one comes when you ring the bell, just walk past. The variety of food is poor, quality ok. Some carers put tablets down and leave them, some put them in my wife's mouth. She can put them in herself. Not enough things to do - when having trips out, come and ask me, please. Clothes etc keep going missing. Some staff are very friendly and helpful, a couple especially so. Not happy that people don't seem to help to commode at night. My wife likes to garden and would appreciate the chance to do more. Overall reasonably happy.
02 September 2024
Mum has settled in well and has been very well looked after by all the staff who always have a smile for her and a chat.
27 August 2024
I am quite happy here but things have changed somewhat since I came. New systems are good! The staff are all caring and considerate but they do not have the time to do all they are expected to do. This counts all staff, house, kitchen, and caring staff. I feel safe which is the main thing.
14 August 2024
Mum has been at Aylesham Court for five months now, and I have nothing but praise for all the staff there. Nothing is too much trouble for them. Food and activities are amazing, communication is excellent, and we are always kept informed.
08 August 2024
This home is just amazing! All of the staff go above and beyond! The cleanliness, the care, the facilities are all just amazing! Having your loved one in a home is difficult enough but being in this home makes it that much easier as we know how much they are loved. Today the home went above and beyond for our Diamond Anniversary. We can't thank them all enough for looking after my friend so well and for making our Diamond Anniversary so special! Thank you all from the bottom of our hearts.
22 July 2024
Right from our very first meeting with the manager, everything was about the care of, and how care would be provided to, my father. Clearly the quality of the structure of the home and facilities were important but it was reassuring to hear for the first time on our rounds of homes the emphasis on how my father would be cared for given his considerable needs. The staff have all been fantastic, the same familiar faces there the whole 11 months my father was there. The food was excellent as evidenced by my father's healthy appetite. Just one observation, it would be nice to have an extra person with time to chat or read, play a game with those who are bedbound.
20 May 2024
Mam has settled really well. The staff have been very good at getting her to feel at home. Since arriving, she has become more confident and can enjoy her life now that her pain relief is being attended to 24 hours a day. She's so pleased to have come here.
Latest Reviews for Aylesham Court Care Home
16 September 2025
My mother lived at Aylesham Court for over 4 years. Her needs were complex and needed a high level of care. The dedication all the staff displayed, ensuring mum was cared for, comfortable and happy was second to none. Sadly, mum passed away this June. The compassion, love, dignity, and respect the staff showed to mum and the family during her final days of life was wonderful. The family are so thankful for the guidance, support and help the staff gave to us after mum's passing too. Thank you, Aylesham Court, for being a part of mum's family'.
02 September 2025
My father has been at the carehome now for just over 3 months and I have to say it is a wonderful carehome. The staff are all very friendly, caring and always adding a little humour. My dad is very happy there and always commenting on the good food and attentive care. They have a very well managed entertainment schedule which is varied and encourages family participation and visits. We viewed a few carehome prior to choosing and had not seen any of this high standard, it has not disappointed since. The staff made an exceptional effort to make my father feel welcome and at ease from the outset. I also cannot compliment the staff enough for their attitudes, effort and care. Always willing to make that extra bit of effort that really makes a difference to the residents and family visitors. Exceptional care home, well done and keep up the wonderful work you all do.
03 July 2025
My experience of visiting Aylesham Court has been excellent, with friendly and welcoming staff. My terminally ill friend was treated with great care, kindness and compassion during her four month stay. The home is spotlessly clean and food looked amazing.
04 June 2025
From initial contact with the home to sort a place for mum all the staff, manager through to admin, nurses, care assistants, kitchen and laundry etc were so accommodating and helpful. Very efficient but with an individual and human touch. They cared with dignity and professionalism when required but were always personable and easy to talk to.We were always kept informed about mums medical condition by the nursing staff and when mum passed they were so dignified and helpful. Many thanks to all.
01 May 2025
Absolutely brilliant. My mother was in palliative care. The staff fantastic. Such great care from top to bottom. Nurses like angels. Thank you.
19 March 2025
What can I say about Aylesham Court. The staff are absolutely amazing. They cannot do enough for their residents or their families. The rooms are clean and tidy, never has a piece of Dads clothing gone missing during the washing period. The whole home is just brilliant. I cannot recommend this place highly enough. My mum went to Aylesham Court for resbite care and didn't want to leave!!!
14 March 2025
All the staff are wonderful, food very good, very clean and warm. Nurses and carers are brilliant and always polite and professional. 10/10.
04 February 2025
My husband went into the home in November 2024 with lung problems which meant he was on oxygen 24/7. The manager said this was something the home could cope with. The nursing staff did not seem to have any experience with oxygen concentrators or NIV machines. My husband's oxygen became detached one day and he was left with no oxygen for 7 minutes and unable to breathe, this was despite buzzing for help and shouting for help. The excuse was they were busy serving meals. They did apologise when I complained and said they would respond straight away in the future. Unfortunately, my husband was only in the home 10 days before he passed, he was seen the day before he died by the doctor but no one picked up on how poorly he was. He passed away in the early hours of the next morning and I was informed at 3am by phone that he had already died, I therefore believe no one checked on him in the night. They heard his machine bleeping went in and he was dying but no one called me until he had passed.
17 December 2024
My grandma has been at Aylesham Court Care Home for around 8 months and I cannot fault the care at all. The staff are amazing, kind and caring but genuinely care! They look after us as well as Grandma! We are always kept up to date with changes to her wellbeing.
25 November 2024
My mother was a resident at Aylesham Court for 3 months prior to her passing away in September, the nursing care she received was exceptional, and she was treated with care and dignity at every stage, unfortunately, she passed away whilst we were on holiday, but there was a staff member with her all the time in her final hours, two members of staff even staying after their shifts had ended to be with her. We cannot recommend this home enough. Many thanks for looking after Mum (and us) like you did, we really appreciate it.
13 November 2024
Staff are always friendly, professional and helpful. They are very supportive and look after my mum really well.
17 September 2024
Best care home ever, the best staff makes you feel welcome and at home. Great care for visitors and residents nobody could do better than this care home looked after my nana so well that I'll never forget this place.
03 September 2024
My mother was very happy in the care home. She was well cared for and treated with dignity and respect. The carers were kind and compassionate and took an interest in her. She particularly enjoyed the activities which were ongoing and the outings.
03 September 2024
Some carers are better than others of course. Often no one comes when you ring the bell, just walk past. The variety of food is poor, quality ok. Some carers put tablets down and leave them, some put them in my wife's mouth. She can put them in herself. Not enough things to do - when having trips out, come and ask me, please. Clothes etc keep going missing. Some staff are very friendly and helpful, a couple especially so. Not happy that people don't seem to help to commode at night. My wife likes to garden and would appreciate the chance to do more. Overall reasonably happy.
02 September 2024
Mum has settled in well and has been very well looked after by all the staff who always have a smile for her and a chat.
27 August 2024
I am quite happy here but things have changed somewhat since I came. New systems are good! The staff are all caring and considerate but they do not have the time to do all they are expected to do. This counts all staff, house, kitchen, and caring staff. I feel safe which is the main thing.
14 August 2024
Mum has been at Aylesham Court for five months now, and I have nothing but praise for all the staff there. Nothing is too much trouble for them. Food and activities are amazing, communication is excellent, and we are always kept informed.
08 August 2024
This home is just amazing! All of the staff go above and beyond! The cleanliness, the care, the facilities are all just amazing! Having your loved one in a home is difficult enough but being in this home makes it that much easier as we know how much they are loved. Today the home went above and beyond for our Diamond Anniversary. We can't thank them all enough for looking after my friend so well and for making our Diamond Anniversary so special! Thank you all from the bottom of our hearts.
22 July 2024
Right from our very first meeting with the manager, everything was about the care of, and how care would be provided to, my father. Clearly the quality of the structure of the home and facilities were important but it was reassuring to hear for the first time on our rounds of homes the emphasis on how my father would be cared for given his considerable needs. The staff have all been fantastic, the same familiar faces there the whole 11 months my father was there. The food was excellent as evidenced by my father's healthy appetite. Just one observation, it would be nice to have an extra person with time to chat or read, play a game with those who are bedbound.
20 May 2024
Mam has settled really well. The staff have been very good at getting her to feel at home. Since arriving, she has become more confident and can enjoy her life now that her pain relief is being attended to 24 hours a day. She's so pleased to have come here.