Submit a Review for Barchester Plas-y-Dderwen Care Home
Cilddewi Park, Johnstown, Carmarthen, SA31 3HP
View full details of Barchester Plas-y-Dderwen Care HomeLatest Reviews for Barchester Plas-y-Dderwen Care Home
12 January 2026
My grandfather transferred from a local hospital to Plas y Dderwen for end of life care. I was immediately relieved and reassured by the calm and caring atmosphere at Plas y Dderwen. My grandfather was always clean and comfortable with his hair nicely combed (as he liked it). The whole team were
kind, compassionate, patient and attentive. As my grandfather came to the end of his journey, they rang us in plenty of time so we could be with him (something which was really important to me as we live 90 minutes away). When we arrived, a member of the team was sat with him, holding his hand and reassuring him. The team offered us food, drink, chairs and blankets so we could comfortably sit with him in to the night. Thanks to Plas y Dderwen, my grandfather had a peaceful and dignified death, something which is often overlooked and poorly managed. I want to say a special thank you to Kelly, Andrew and Terry for their kindness but also extend my thanks to the whole team. Thank you all!
23 December 2025
I cannot speak more highly of the support the Manager and her team gave to my relative, myself and my family during a very difficult time whereby my relative needed palliative care following a short stay in hospital.
We were all immediately made to feel welcome, comfortable and at ease at the home.
Nothing was too much for the staff.
They were professional, attentive and compassionate during this difficult time. The Manager provided advice and guidance to me personally which resulted in a seamless transition to the home where my relative was given the best possible care to the end of her life. Thank you all.
08 December 2025
Plas-y-Dderwen exceeded all my expectations of what a care home should be. Maybe it was not the building; either inside or out; not the decor or the fresh washed linen. Not the entertainment or the well laid out gardens. When you have the quality of staff that Plas-y-Dderwen has everything else
becomes secondary. Their care, love, compassion and empathy made the time my mother was there one of the happiest times of her life.
02 December 2025
Mum was transferred to Plas y Dderwen as she had been wrongly assessed as having challenging behaviour. The lovely staff at Plas y Dderwen quickly realised she was in extreme pain and approaching the end of her life. She was given suitable painkillers and became much more comfortable. Staff were
knowledgable and clear about the situation and totally supportive of her and us. They were caring and sensitive and couldn't do enough to help us all through his difficult time.
Over the ten days we were there with mum we noticed that all the other residents were treated very well, with respect and understanding.
10 November 2025
My Husband was very well cared for during his week of respite. We felt that he gained ground while at Plas y Dderwen. We particularly like the set up of the different areas according to the various needs of the individuals.
20 October 2025
I am very pleased with everything that has been done for my mother-in-law.
Sharon the manager and all her staff have been wonderful.
02 October 2025
Both my mother and stepfather received exceptional care during their time in the home. The staff are professional, friendly and caring and kept family informed throughout the stay.
The only slight criticism was the age and condition of the building but this is now being addressed through the
improvements and the new rooms are bright and welcoming. I would recommend this home to any family looking for care for their loved ones.
02 October 2025
The standard of care my grandparents received at Plas y Dderwen was excellent. As a relative who was unable to visit the home regularly, it gave me great peace-of-mind to know that they were in such safe, kind hands. When I did visit, I felt welcomed and was touched to find that I was cared for too;
despite being very busy, the staff always had time to talk, build relationships and provide reassurance. Their ability to provide 'the personal touch' to both residents and visitors was not only impressive but also hugely comforting.
In conversation, managers expressed a wish to refurbish and update the rooms and facilities at Plas y Dderwen, and this process was (and is, at the time of writing) underway. I am certain that, once finished, the quality of the premises - which was already very good - will improve to match the impeccable standard of the pastoral and medical care.
Across all roles, the staff at Plas y Dderwen were friendly, conscientious, responsive and professional. I really can't thank them enough for doing so much for my grandparents during their final months. I would recommend Plas y Dderwen to others without hesitation.
22 September 2025
All the staff at Plas-y-dderwen showed my father in law care and compassion as he struggled with ill-health and dementia.
They looked after us, as his closest family and helped us navigate the final year of his life.
Thank you for making my father-in-laws last few months easier for everyone.
26 August 2025
Plas y Dderwen was a perfect home for mum for a period of respite.As mum suffers from claustrophobia the lovely wide corridors large lounge and canteen together with a spacious bedroom all assisted in making her stay very comfortable.
All the staff I.e.the Manager the Admin staff the Care workers
and the Activity staff were always helpful friendly and kind and mum made acquaintances with other residents during her stay and she had a very happy demeanor whilst she was there.
It made me feel quite relaxed too.
18 August 2025
The staff are all very friendly & compassionate towards all the residents. I very much admire their dedication and the fact they go above and beyond.
11 August 2025
Absolutely delighted with the care my mother receives from all the Plas team in all their areas of work under the guidance of the manager and her senior team. The knowledge, professional, and care for residents is excellent. The staff attend to residents' needs to ensure they are met. Thank you
Plas. .
05 August 2025
Just completed 42 weeks of Nursing Care with many health issues along the way but happily celebrated another birthday this month thanks to the ongoing Care by Plas y Dderwen where my daily visits have been welcomed.
07 July 2025
Moving my friend to Plas has been one of the best things of the last year. Such a relief to leave him in such capable, loving hands. Staff have gone above to help him to settle in, feel welcome and begin to enjoy this last chapter of his life.
It has been a breath of fresh air to see staff so warm
and friendly, kind and generous with their time.
The food is great, the activities are fun and engaging and the provision for friends and family is really thoughtful too.
Meal times are lovely experiences - relaxed, sociable, great choice of healthy and delicious food. Really a pleasure to be a part of.
The activities coordinators are fun, sociable, engaging, bubbly and kind. They're very good at making people feel relaxed and welcome.
The carers all seem lovely and do what it says on the tin - they care! So much genuine warmth and patience.
Plas is a great place - very thorough and thoughtful in their provision. Would highly recommend
07 May 2025
My wife was very well cared for with very limited mobility, no communication and fractioning levels of cognisance. Staff were very attentive, caring or approachable. Management were extremely attentive and maintained close interest and personal supervision of my wife despite the many other
committments of the home. The establishment provided a very warm and welcoming atmosphere.
29 April 2025
My Mum has been to Plas Y Dderwen for respite nearly a year now and her stays have been amazing ! Where do I start .. Mum first stay was very important for me as Mum has Dementia so wanted the best home for Mum.i had looked at Plas y Dderwen about 5 months before and the reviews and their website
made me contact them. We had a home visit from care home senior manager and she was lovely and so caring for Mum which made me make my choice.On arriving at Plas y Dderwen we were greeted by so many staff who were so kind and caring and showed us to mums room, which was very accommodating and with everything Mum would need for her respite stay
Mum is now in her 7th visit and loves her respite there x Just want to say about all the staff there who go above and beyond for every resident there from the nurses to cleaning staff and office staff to the restaurant chefs and staff to the laundry staff and the amazing entertainment staff are an absolute stars !! Can 100% recommend!!
29 April 2025
My Aunt has lived at Plas Y Dderwen Care Home for almost 4 years. She is 99 years old and very frail. The staff at the home are all very friendly and really look after her, she has no complaints about the home or the staff. From my point of view, I certainly have no complaints with the home and all
the staff are very approachable and friendly and nothing is too much trouble for them, I highly recommend Plas Y Dderwen Care Home.
16 April 2025
Lovely care home! Everyone so lovely and welcoming. My 'mama' is so much happier here she enjoys it! Everything is always clean and tidy! We feel welcomed every time we come and see my grandma. Thank you to everyone.
07 April 2025
Plas-y-Dderwen always has friendly and helpful staff, and are always very welcoming.
The facilities are excellent, with a fresh and clean atmosphere, and comfortable accommodation with a lovely view.
07 April 2025
My Mum has been a resident at Plas-y-Dderwen care home since 2018. Mum loves it there, and I am extremely happy with the care that she receives. They have a variety of activities to suit everyone. The staff are extremely welcoming and always go above and beyond to help when needed.
Latest Reviews for Barchester Plas-y-Dderwen Care Home
12 January 2026
My grandfather transferred from a local hospital to Plas y Dderwen for end of life care. I was immediately relieved and reassured by the calm and caring atmosphere at Plas y Dderwen. My grandfather was always clean and comfortable with his hair nicely combed (as he liked it). The whole team were
kind, compassionate, patient and attentive. As my grandfather came to the end of his journey, they rang us in plenty of time so we could be with him (something which was really important to me as we live 90 minutes away). When we arrived, a member of the team was sat with him, holding his hand and reassuring him. The team offered us food, drink, chairs and blankets so we could comfortably sit with him in to the night. Thanks to Plas y Dderwen, my grandfather had a peaceful and dignified death, something which is often overlooked and poorly managed. I want to say a special thank you to Kelly, Andrew and Terry for their kindness but also extend my thanks to the whole team. Thank you all!
23 December 2025
I cannot speak more highly of the support the Manager and her team gave to my relative, myself and my family during a very difficult time whereby my relative needed palliative care following a short stay in hospital.
We were all immediately made to feel welcome, comfortable and at ease at the home.
Nothing was too much for the staff.
They were professional, attentive and compassionate during this difficult time. The Manager provided advice and guidance to me personally which resulted in a seamless transition to the home where my relative was given the best possible care to the end of her life. Thank you all.
08 December 2025
Plas-y-Dderwen exceeded all my expectations of what a care home should be. Maybe it was not the building; either inside or out; not the decor or the fresh washed linen. Not the entertainment or the well laid out gardens. When you have the quality of staff that Plas-y-Dderwen has everything else
becomes secondary. Their care, love, compassion and empathy made the time my mother was there one of the happiest times of her life.
02 December 2025
Mum was transferred to Plas y Dderwen as she had been wrongly assessed as having challenging behaviour. The lovely staff at Plas y Dderwen quickly realised she was in extreme pain and approaching the end of her life. She was given suitable painkillers and became much more comfortable. Staff were
knowledgable and clear about the situation and totally supportive of her and us. They were caring and sensitive and couldn't do enough to help us all through his difficult time.
Over the ten days we were there with mum we noticed that all the other residents were treated very well, with respect and understanding.
10 November 2025
My Husband was very well cared for during his week of respite. We felt that he gained ground while at Plas y Dderwen. We particularly like the set up of the different areas according to the various needs of the individuals.
20 October 2025
I am very pleased with everything that has been done for my mother-in-law.
Sharon the manager and all her staff have been wonderful.
02 October 2025
Both my mother and stepfather received exceptional care during their time in the home. The staff are professional, friendly and caring and kept family informed throughout the stay.
The only slight criticism was the age and condition of the building but this is now being addressed through the
improvements and the new rooms are bright and welcoming. I would recommend this home to any family looking for care for their loved ones.
02 October 2025
The standard of care my grandparents received at Plas y Dderwen was excellent. As a relative who was unable to visit the home regularly, it gave me great peace-of-mind to know that they were in such safe, kind hands. When I did visit, I felt welcomed and was touched to find that I was cared for too;
despite being very busy, the staff always had time to talk, build relationships and provide reassurance. Their ability to provide 'the personal touch' to both residents and visitors was not only impressive but also hugely comforting.
In conversation, managers expressed a wish to refurbish and update the rooms and facilities at Plas y Dderwen, and this process was (and is, at the time of writing) underway. I am certain that, once finished, the quality of the premises - which was already very good - will improve to match the impeccable standard of the pastoral and medical care.
Across all roles, the staff at Plas y Dderwen were friendly, conscientious, responsive and professional. I really can't thank them enough for doing so much for my grandparents during their final months. I would recommend Plas y Dderwen to others without hesitation.
22 September 2025
All the staff at Plas-y-dderwen showed my father in law care and compassion as he struggled with ill-health and dementia.
They looked after us, as his closest family and helped us navigate the final year of his life.
Thank you for making my father-in-laws last few months easier for everyone.
26 August 2025
Plas y Dderwen was a perfect home for mum for a period of respite.As mum suffers from claustrophobia the lovely wide corridors large lounge and canteen together with a spacious bedroom all assisted in making her stay very comfortable.
All the staff I.e.the Manager the Admin staff the Care workers
and the Activity staff were always helpful friendly and kind and mum made acquaintances with other residents during her stay and she had a very happy demeanor whilst she was there.
It made me feel quite relaxed too.
18 August 2025
The staff are all very friendly & compassionate towards all the residents. I very much admire their dedication and the fact they go above and beyond.
11 August 2025
Absolutely delighted with the care my mother receives from all the Plas team in all their areas of work under the guidance of the manager and her senior team. The knowledge, professional, and care for residents is excellent. The staff attend to residents' needs to ensure they are met. Thank you
Plas. .
05 August 2025
Just completed 42 weeks of Nursing Care with many health issues along the way but happily celebrated another birthday this month thanks to the ongoing Care by Plas y Dderwen where my daily visits have been welcomed.
07 July 2025
Moving my friend to Plas has been one of the best things of the last year. Such a relief to leave him in such capable, loving hands. Staff have gone above to help him to settle in, feel welcome and begin to enjoy this last chapter of his life.
It has been a breath of fresh air to see staff so warm
and friendly, kind and generous with their time.
The food is great, the activities are fun and engaging and the provision for friends and family is really thoughtful too.
Meal times are lovely experiences - relaxed, sociable, great choice of healthy and delicious food. Really a pleasure to be a part of.
The activities coordinators are fun, sociable, engaging, bubbly and kind. They're very good at making people feel relaxed and welcome.
The carers all seem lovely and do what it says on the tin - they care! So much genuine warmth and patience.
Plas is a great place - very thorough and thoughtful in their provision. Would highly recommend
07 May 2025
My wife was very well cared for with very limited mobility, no communication and fractioning levels of cognisance. Staff were very attentive, caring or approachable. Management were extremely attentive and maintained close interest and personal supervision of my wife despite the many other
committments of the home. The establishment provided a very warm and welcoming atmosphere.
29 April 2025
My Mum has been to Plas Y Dderwen for respite nearly a year now and her stays have been amazing ! Where do I start .. Mum first stay was very important for me as Mum has Dementia so wanted the best home for Mum.i had looked at Plas y Dderwen about 5 months before and the reviews and their website
made me contact them. We had a home visit from care home senior manager and she was lovely and so caring for Mum which made me make my choice.On arriving at Plas y Dderwen we were greeted by so many staff who were so kind and caring and showed us to mums room, which was very accommodating and with everything Mum would need for her respite stay
Mum is now in her 7th visit and loves her respite there x Just want to say about all the staff there who go above and beyond for every resident there from the nurses to cleaning staff and office staff to the restaurant chefs and staff to the laundry staff and the amazing entertainment staff are an absolute stars !! Can 100% recommend!!
29 April 2025
My Aunt has lived at Plas Y Dderwen Care Home for almost 4 years. She is 99 years old and very frail. The staff at the home are all very friendly and really look after her, she has no complaints about the home or the staff. From my point of view, I certainly have no complaints with the home and all
the staff are very approachable and friendly and nothing is too much trouble for them, I highly recommend Plas Y Dderwen Care Home.
16 April 2025
Lovely care home! Everyone so lovely and welcoming. My 'mama' is so much happier here she enjoys it! Everything is always clean and tidy! We feel welcomed every time we come and see my grandma. Thank you to everyone.
07 April 2025
Plas-y-Dderwen always has friendly and helpful staff, and are always very welcoming.
The facilities are excellent, with a fresh and clean atmosphere, and comfortable accommodation with a lovely view.
07 April 2025
My Mum has been a resident at Plas-y-Dderwen care home since 2018. Mum loves it there, and I am extremely happy with the care that she receives. They have a variety of activities to suit everyone. The staff are extremely welcoming and always go above and beyond to help when needed.