This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
These prices are only a guideline, please contact Barchester Plas-y-Dderwen Care Home to find out the exact price for your requirements.
If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Barchester Plas-y-Dderwen Care Home has a Review Score of 9.8 (9.770) out of 10, based on 40 reviews in the last 2 years. Over all time Barchester Plas-y-Dderwen Care Home has 118 reviews.
Review from Pauline C (Wife of Resident) published on 18 August 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many Thanks for taking the time to leave a review, all feedback is gratefully received, I will ensure that the feedback will be shared with the team. If you would like to discuss further, please do not hesitate to contact me. Kind regards Sharon
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Review from Lisa P (Daughter of Resident) published on 11 August 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many Thanks for taking the time to leave a review regarding your mothers care and her experience that she has received. I will ensure that this feedback is shared with the team caring for your mother as all feedback is important to us. Kind regards Sharon
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Review from P L (Partner of Resident) published on 5 August 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many Thanks Paul for taking the time to complete a review, I am pleases to note that you have been happy with your experience. I will ensure that your feedback is shared with the team. Kind Regards Sharon
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Review from Grace A (Friend of Resident) published on 7 July 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Grace, Many Thanks for your kind words, feedback is very important to us here at Plas Y DDerwen. I will share the details with the staff team during our morning meetings and handover. I am pleased to note that your friend has settled wellKind regards
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Review from J H (Husband of Resident) published on 7 May 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to undertake a review for Plas Y DDerwen. We value all feedback and I will share your comments with the team, Kind regardsSharon
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Review from Victoria A (Daughter of Resident) published on 29 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Barry G (Nephew of Resident) published on 29 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from F J (Granddaughter of Resident) published on 16 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to leave us a review, all feedback is greatly appreciated and I will ensure that this is shared with the teamKind regardsSharon
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Review from R J (Son of Resident) published on 7 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
The facilities are excellent, with a fresh and clean atmosphere, and comfortable accommodation with a lovely view.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for leaving a review, all feedback is greatly received and I will ensure that this is shared with the teamKindest regardsSharon
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Review from Tracey J (Mother of Resident) published on 7 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to undertake a review Tracey, all feedback is greatly recieved and I will ensure that this is shared with the teamKindest RegardsSharon
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Review from David M (Son of Resident) published on 3 April 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Dear DavidMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon
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Review from Susan M (Friend of Resident) published on 3 April 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Dear SusanMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon
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Review from Karen M (Daughter-in-law of Resident) published on 3 April 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Dear KarenMany thanks for taking the time to undertake a review of your experience at Plas Y Dderwen. I am pleased to note the positive comments that have been submitted and I will ensure that this is passed to the team here. Kind regards Sharon
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Review from Al T (Son-in-law of Resident) published on 1 April 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for completing a review for your experience at Plas Y Dderwen. We appreciate all feedback and I will ensure that this is shared with the team. I am pleased to note the positive comments made in relation to your experience Kindest regards Sharon and Team
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Review from Elspeth C (Daughter of Resident) published on 26 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to complete a review for Plas Y Dderwen. All feedback is greatly received, I will ensure that the feedback is shared with the team. Kind Regards Sharon
Facilities
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Review from Grace M (Daughter of Resident) published on 26 March 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to complete a review for Plas Y Dderwen. All feedback is greatly received, I will ensure that the feedback is shared with the team. Kind Regards Sharon
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Delyth L (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Thank you for taking time to complete a review, all feedback is greatly received. I was pleased to help at a time of need and also with the input of the team were able to help your mother with a remarkable recovery. Kind Regards.
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Review from Alison J (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to undertake a review. We appreciate all feedback. I will ensure that this information is shared with the team here at Plas Y Dderwen. Kind regards, Sharon Herbert
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Review from Tim C (Son of Resident) published on 18 November 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Thank you so much for your kind words, I will be sharing this feedback with the staff team. Communication is so important for everyone, especially family living away and I am pleased to hear that this exceeded expectations. Kind regards, Sharon.
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Review from Alice R (Wife of Resident) published on 4 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care Home
Many thanks for taking the time to leave us a review. I will share the feedback with the staff team, all feedback is greatly received. Kind regards, Sharon and team.
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The Review Score of 9.8 (9.770) out of 10 for Barchester Plas-y-Dderwen Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Barchester Plas-y-Dderwen Care Home is calculated as follows: ( (381 Excellents x 5) + (76 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 473 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Plas-y-Dderwen Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 39 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Senior General Manager
Joined: 2022
My name is Sharon Herbert and I am the Senior General Manager for Barchester based at Plas y Dderwen.
I qualified as a Registered Nurse in 1994 and joined Barchester in 2015, firstly working at Plas Y Dderwen before supporting other regions for 4 years helping to improve quality and resident experience. I returned to Plas Y Dderwen in July 2022, whereby as a team we are passionate about the residents that we support and the experience they have whilst in our care. I am committed to a high standard of service delivery, ensuring that the staff also meet the requirements in terms of training and adhering to the Barchester Values of Respect, Integrity, Passion, Empowerment and Responsibility. Why not come along and see what we have on offer?
We look forward to seeing you
Job Title: Clinical Deputy Manager
Joined: 2023
I have recently started here at Plas y Dderwen in the role of Clinical Deputy Manager. I have a degree in adult general nursing and have been a qualified nurse since 2012. My nursing background is in a nursing home setting. I have experience in elderly care and young adults with acquired brain injuries, learning difficulties and complex needs. I am passionate about person-centred care.
It is important to me that I get to know the residents, families and the staffing team in order to build up professional relationships. It is important to me that I seek to ensure all residents are able to live their lives to the fullest, whilst also making sure their daily living care needs are supported and maintained.
Job Title: Administrator
Joined: 2022
Hi, I am Jacqui Price and I have been working for Plas y Dderwen since 2022. I have nearly forty years of experience in administration and accounts, primarily in the motor industry in and around Hereford and Cheltenham.
I moved to Wales in 2022 and started working for Plas y Dderwen not long after the move. This is the first time I have ever worked in the care industry. The passion I have for ensuring our home runs smoothly, and our residents are cared for with dignity and respect is very rewarding, and I absolutely love my job.
Job Title: Admin Assistant
Joined: 2023
Hi. My name is Kathryn and I’ve worked at Plas y Dderwen since 2023. This is the 3rd Nursing home I’ve had the pleasure of working in. As receptionist, my primary role is to be the first point of contact either by phone or for visitors at the front door. I love to meet and greet and I am always proud to show off our lovely home. I’m also here to provide admin backup to the Home Administrator. Life is busy, varied and no two days are the same.
Job Title: Head of Maintenance
Joined: 2019
Hello, my name is Kane, I have had the pleasure of working here for over 5 years. I enjoy bringing expertise and dedication to the role of Head of Maintenance. I’m passionate about providing high-quality service to our residents, ensuring that their environment is safe and well-maintained. I truly enjoy coming to work every day and take pride in delivering the best possible care to all of our residents.
Job Title: Head of Unit - Towy Community
Joined: 2013
Hi, my name is Andy and I’ve been a nurse for 12 years, 11 of those years I’ve been here at Plas Y Dderwen. During my time here I have worked on the different communities of the home and I feel that gives me a varied approach to our residents and their needs. My current role is Head of unit on the Towy community, here we have 32 available beds providing nursing and residential care. I enjoy the day to day working environment as no two days are the same
Job Title: Head Chef
Joined: 2005
I am Simon the Head Chef here at Plas y Dderwen, where I have been developing my cooking skills with support for many years.
We as a kitchen team aim to deliver nutritionally high, well presented tasty meals on a daily basis to all of our residents while trying to suit individual needs and wants.
Job Title: Activities Co-Ordinator
Joined: 2022
Hello, I'm Lisa, and I joined the team here at Plas Y Dderwen, in November 2022. With over a decade of experience in the care sector since 2009, I'm deeply passionate about working with people and making a positive impact on their lives. I've always had a love for creativity and find joy in bringing smiles to others. My focus is on designing person-centered activities that are not only meaningful but also enrich the lives of our residents, creating moments of fun and fulfillment.
Job Title: Senior Carer
Joined: 2016
Hi, I am Lewis and I have worked here for 9 years. I like to feel that I use my experiences throughout my time here to have a greater understanding of the residents, their loved ones and the carers I work with. I love my role and the best part of my job is getting to know and spend time with the residents on all communities.
Job Title: Activities assistant
Joined: 1994
Hi, I'm Ann and I am the longest serving staff member at Plas Y Dderwen, I have completed 30 years service and am proud to call myself one of the team. I was lucky to be awarded Employee of the Month in January 2025, it is great that Barchester recognise the contribution of staff members working in the home. please come and have a browse over a cup of tea, you are sure to have a warm welcome
Job Title: Resident Ambassador
Joined: 2017
My name is Geraint and I have lived at Plas Y Dderwen since 2017. My role is to be the person that represents the other residents and to greet people when they come into the home. Life here is amazing with the staff being so caring and helpful, we have a variety of activities on offer with my favourite being Bingo. Please take the time to come and have a look for yourselves
Job Title: Resident Ambassador
Joined: 2023
Hello my name is Gill and I am one of the Resident Ambassadors here at Plas Y Dderwen. I have lived here for 2 years now and I love living here, with the feeling of being safe and secure. I am 85 years of age and I love horses and all animals. I like to help people and welcoming new residents. I have made so many friends here and I love calling this place my home.
Job Title: RGN Nurse
Joined: 2022
I moved to Wales in September 2022 and joined Plas y Dderwen in October 2022. Working with different units was something I wasn’t familiar with but the staff were supportive. I have been nursing for about 46 years and the last 20 years have been working with residents living with Dementia. I work within the advanced Dementia community and I really enjoy working here in Plas y Dderwen, the staff are friendly and are always happy to help.
Job Title: Senior Carer
Joined: 2024
Hello, my name is Amit, and I am a Senior Carer here at Plas Y Dderwen. I joined the team at the start of 2024, and I have truly enjoyed working in this wonderful setting. During my time here, I've gained a wealth of knowledge and confidence in my role. I feel supported by all of my colleagues, which enables me to deliver the best possible care to our residents. Plas y Dderwen feels like one big family, and I am proud to be a part of it, helping to provide exceptional service for our residents.
Job Title: Dementia Champion
Joined: 2022
Hello, my name is Michael, and I am one of the Dementia Champions here at Plas Y Dderwen. I have been a part of the team for three years, and I am truly passionate about my role. I primarily work within the Memory Lane community, where I enjoy the variety each day brings. Spending quality time with individual residents is incredibly rewarding. I am always seeking ways to enhance the community for our residents and love working with such a dedicated team.
Job Title: Senior Carer
Joined: 2022
My name is Linda, and I have been a senior Carer at Plas Y Dderwen since November 2022. With over 35 years of experience in the care industry, I am truly passionate about making a positive impact on someone's day. I take great pride in the responsibility of training new staff members and guiding them as a mentor throughout their journey. It is rewarding to support others in their development while continuing to provide excellent care.
Job Title: Care Assistant
Joined: 2020
My name is Dawn, and I have had the pleasure of working here for almost 5 years. I work across all three communities, and I truly enjoy my role within the team. Getting to know the residents and bringing joy to their day is incredibly rewarding, and it is one of the highlights of my work.
Job Title: Volunteer
Joined: 2015
Hello, my name is Sophie and I have been a Volunteer here for almost 10 years. I visit 3 days a week, spending time chatting with the residents, getting to know them, playing board games, and engaging in various activities. I find great joy in making people smile and creating meaningful connections with residents.
Job Title: RMN Nurse
I am a nurse who came to work at Plas Y Dderwen eleven years ago. I had previously worked for the NHS for 30+ years as a psychiatric nurse. I work nights on Teifi unit and love my job. I have met the most amazing people during my time here and consider it a privilege to care for people living their journey through dementia and its challenges. The staff I work with are well trained and experienced in delivering a high standard of individualised care. The home is a friendly comfortable environment with plenty of trips and activities going on. The management are very supportive of all the staff and their various needs. Training is ongoing constantly. I particularly enjoy the autonomy and responsibility of managing the unit on nights.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Plas-y-Dderwen Care Home to verify any information. View our terms and conditions. Barchester Plas-y-Dderwen Care Home has an Enhanced Service - more info.
