Submit a Review for Barchester Westwood House Care Home
9 Westwood Hill, Sydenham, London, SE26 6BQ
View full details of Barchester Westwood House Care HomeLatest Reviews for Barchester Westwood House Care Home
01 July 2026
My mum has been in Westwood sicne Dec 24 and she has always been well looked after and eat well and there are lots of staff around
HEr room is always clean and there are a lot of activities during the week
Overall I am very happy with her care and the staff are so kind
11 June 2026
Very well run. Staff at all levels understand the Westwood House Care Home ethos and their roles and responsibilities, when residents with wide-ranging disabilities, physical or neurological, are dealt with with patience, calmness, and warmth. Impressive & a varied programme of activities, often
engaging outside organisations and an inventive and dedicated in-house staff provide interest from and include residents. The nurses and medical care they provide are first rate. A GP visits weekly, and coordination with therapists is excellent. Safety and security are ensured by the vigilance of all staff. Meals are healthy and varied. Senior staff deal quickly with any issues quickly. Very highly recommended.
11 June 2026
I recently visited my dad's old friend who lives in the care home. She has been living there for 3 months. The home was very welcoming, the staff were very friendly and the home was very clean.
Our family friend appears happy and enjoys the activities with the activities lady Liz.
There are lovely
food and cakes available.
25 May 2026
This is an excellent care home, The building is modern and clean with a spacious, airy feel to it, good facilities and a nice garden. The staff are first class (the nursing staff in particular) and have treated my friend with kindness and compassion. Her needs are sometimes unusual and yet they bend
over backwards to try to make her comfortable, nothing is too much trouble.
I highly recommend Westwood House.
28 January 2026
Always a warm welcome and warm atmosphere. Staff are friendly and professional. Barchester Westwood House is clean modern and well maintained by Suresh. Carers provide pesonlized care to a high level. Reception, the main office and Yanique run a tight ship. Not forgetting Liz and Shelia who are
always on hand to entertain the residents
25 March 2025
Barchester Westwood House Team excel in making there environment feel not only safe and secure but a very much loved and welcoming environment for all the residents. Simple examples I have noticed this month are the care and attention to the dining room, tables always immaculately set with table
linen, flowers & menus and even during recent kitchen upgrades excellent food that residents come together to enjoy. The entertainment team and front of house ensure fun days and no important date passes without acknowledgment. As one would expect personal and medical care is excellent. It is with great comfort that I entrust them with the care of my mum.
12 March 2025
the care home is a lovely place for my mum who is looked after very well staff really good cant do enough for her home is always spotless and looked after lots of activities going on to keep her happy the food always looks very tasty too.
04 March 2025
I am very happy with my sister's care, she is well looked after and the carers are wonderful.
04 March 2025
All visitors are warmly greeted in reception and invited to participate in the extensive activities. Daily menus are mouth-watering. The carers actively engage with the residents. It is a pleasure to visit here.
18 February 2025
My mother, who was reluctant to move into residential care, is now settled and content. She became a permanent resident towards the end of April 2024. She is safe and secure and I have felt very supported by the staff and managers through this difficult period of transition. Thank you all.
31 January 2025
My grandmother has been living here since September 2024. She is happy and safe, which is the most important thing for me as a relative. The management and admin team are always available to talk to and will pass on messages to her if I can't get to visit her. The carers, one in particular, are
amazing and so caring. Nothing is too much trouble for them. I have no complaints.
15 October 2024
The team at Barchester Westwood House Care Home looked after our mum extremely well. They are kind and attentive. The facilities are excellent and the food is first-class. All the residents seem happy and content.
Thank you all.
27 September 2024
This care home is highly recommended. The caregivers are professional and have a caring attitude towards the client. My sister and brother-in-law are well cared for and appears to be settled.
The only negative thing I have to say is that sometimes there is a strong smell of urine but apart from
the, no complaints.
19 September 2024
My mother has been a resident for a number of years here. We are, in all aspects, extremely happy and feel at ease Mum is in very good hands. Staff are excellent, management is always there to talk.
19 September 2024
My dad was anxious about staying in the care home for respite care but he was happy here. He stayed for eleven nights and was well cared for.
Staff were very friendly and caring. We wouldn't hesitate to place him here again for care if needed.
19 September 2024
My mum has been a resident here now for the last three years and we're very happy with the care that she receives. The care staff are excellent. Overall, we're really happy with the excellent manager and care from everyone.
06 September 2024
Mum has been in since 17th July 2024, if Mum is happy I am happy. Rooms are satisfactory. Staff good. My mum has also had her hair don which is great, it is good value for money. Mum is also getting her feet done.
06 September 2024
My wife has only been a resident for over a week but in that time, I was reassured by all I've seen in this care home, by the safety aspects, the caring staff and the relaxed atmosphere allowing her to settle in.
Many thanks.
02 September 2024
Barchester Westwood House Care Home is a very good place for Mum, they are caring, understanding and think of the person. The rooms are good, food and staff. The security is also good with combination codes throughout the home. Overall experience is good.
06 August 2024
My grandfather resided at Westwood house for around 2 years, before he sadly died on Monday.
I could not have asked for more from a care home.
The staff go above and beyond and the manager is so passionate about the resident's wellbeing, as well as the family's comfort when visiting the home.
This is what Westwood House became to me, a home and a family.
I cannot thank the manager and her team enough.
Latest Reviews for Barchester Westwood House Care Home
01 July 2026
My mum has been in Westwood sicne Dec 24 and she has always been well looked after and eat well and there are lots of staff around
HEr room is always clean and there are a lot of activities during the week
Overall I am very happy with her care and the staff are so kind
11 June 2026
Very well run. Staff at all levels understand the Westwood House Care Home ethos and their roles and responsibilities, when residents with wide-ranging disabilities, physical or neurological, are dealt with with patience, calmness, and warmth. Impressive & a varied programme of activities, often
engaging outside organisations and an inventive and dedicated in-house staff provide interest from and include residents. The nurses and medical care they provide are first rate. A GP visits weekly, and coordination with therapists is excellent. Safety and security are ensured by the vigilance of all staff. Meals are healthy and varied. Senior staff deal quickly with any issues quickly. Very highly recommended.
11 June 2026
I recently visited my dad's old friend who lives in the care home. She has been living there for 3 months. The home was very welcoming, the staff were very friendly and the home was very clean.
Our family friend appears happy and enjoys the activities with the activities lady Liz.
There are lovely
food and cakes available.
25 May 2026
This is an excellent care home, The building is modern and clean with a spacious, airy feel to it, good facilities and a nice garden. The staff are first class (the nursing staff in particular) and have treated my friend with kindness and compassion. Her needs are sometimes unusual and yet they bend
over backwards to try to make her comfortable, nothing is too much trouble.
I highly recommend Westwood House.
28 January 2026
Always a warm welcome and warm atmosphere. Staff are friendly and professional. Barchester Westwood House is clean modern and well maintained by Suresh. Carers provide pesonlized care to a high level. Reception, the main office and Yanique run a tight ship. Not forgetting Liz and Shelia who are
always on hand to entertain the residents
25 March 2025
Barchester Westwood House Team excel in making there environment feel not only safe and secure but a very much loved and welcoming environment for all the residents. Simple examples I have noticed this month are the care and attention to the dining room, tables always immaculately set with table
linen, flowers & menus and even during recent kitchen upgrades excellent food that residents come together to enjoy. The entertainment team and front of house ensure fun days and no important date passes without acknowledgment. As one would expect personal and medical care is excellent. It is with great comfort that I entrust them with the care of my mum.
12 March 2025
the care home is a lovely place for my mum who is looked after very well staff really good cant do enough for her home is always spotless and looked after lots of activities going on to keep her happy the food always looks very tasty too.
04 March 2025
I am very happy with my sister's care, she is well looked after and the carers are wonderful.
04 March 2025
All visitors are warmly greeted in reception and invited to participate in the extensive activities. Daily menus are mouth-watering. The carers actively engage with the residents. It is a pleasure to visit here.
18 February 2025
My mother, who was reluctant to move into residential care, is now settled and content. She became a permanent resident towards the end of April 2024. She is safe and secure and I have felt very supported by the staff and managers through this difficult period of transition. Thank you all.
31 January 2025
My grandmother has been living here since September 2024. She is happy and safe, which is the most important thing for me as a relative. The management and admin team are always available to talk to and will pass on messages to her if I can't get to visit her. The carers, one in particular, are
amazing and so caring. Nothing is too much trouble for them. I have no complaints.
15 October 2024
The team at Barchester Westwood House Care Home looked after our mum extremely well. They are kind and attentive. The facilities are excellent and the food is first-class. All the residents seem happy and content.
Thank you all.
27 September 2024
This care home is highly recommended. The caregivers are professional and have a caring attitude towards the client. My sister and brother-in-law are well cared for and appears to be settled.
The only negative thing I have to say is that sometimes there is a strong smell of urine but apart from
the, no complaints.
19 September 2024
My mother has been a resident for a number of years here. We are, in all aspects, extremely happy and feel at ease Mum is in very good hands. Staff are excellent, management is always there to talk.
19 September 2024
My dad was anxious about staying in the care home for respite care but he was happy here. He stayed for eleven nights and was well cared for.
Staff were very friendly and caring. We wouldn't hesitate to place him here again for care if needed.
19 September 2024
My mum has been a resident here now for the last three years and we're very happy with the care that she receives. The care staff are excellent. Overall, we're really happy with the excellent manager and care from everyone.
06 September 2024
Mum has been in since 17th July 2024, if Mum is happy I am happy. Rooms are satisfactory. Staff good. My mum has also had her hair don which is great, it is good value for money. Mum is also getting her feet done.
06 September 2024
My wife has only been a resident for over a week but in that time, I was reassured by all I've seen in this care home, by the safety aspects, the caring staff and the relaxed atmosphere allowing her to settle in.
Many thanks.
02 September 2024
Barchester Westwood House Care Home is a very good place for Mum, they are caring, understanding and think of the person. The rooms are good, food and staff. The security is also good with combination codes throughout the home. Overall experience is good.
06 August 2024
My grandfather resided at Westwood house for around 2 years, before he sadly died on Monday.
I could not have asked for more from a care home.
The staff go above and beyond and the manager is so passionate about the resident's wellbeing, as well as the family's comfort when visiting the home.
This is what Westwood House became to me, a home and a family.
I cannot thank the manager and her team enough.