Submit a Review for Silver Court
Halsford Lane, East Grinstead, RH19 1PD
View full details of Silver CourtLatest Reviews for Silver Court
14 January 2026
Our mum, has dementia and is a resident of Silver Court for a year and a half now.
She is happy and settled and extremely well looked after. She has regained all the weight she lost prior to her admission, her general health has been very good. She is content in her surroundings, she is always
warm and comfortable.
We are so impressed with the kindness of all the staff, from the reception staff, office staff, housekeepers and nursing staff.
We have been updated without prompting on issues regarding mum, staff referring mum to the GP whenever necessary.
She enjoys the food at her meal times and the snacks offered between.
The staff are so attentive and encourage mum to have extra fluids when she needs it.
I can only imagine how hard it is for staff to care for patients with dementia, but they never show it; what a skill.
The varied entertainment and activities provided is fantastic.
12 January 2026
My sister and I would like to say 'thank you' to all the staff at Silver Court for their understanding, compassion and kindness shown towards our mum when she started her residency at Silver Court in November. It was a big change for her and our family and mum is settling into her new environment
well. We feel this has been achieved because of the above support given to her. Silver Court provides a caring place with weekly events which mum can choose to get involved with as and when she wants to. We, as a family, feel supported by the staff too.
31 December 2025
I want to share my appreciation for the for the dedication, compassion, dignity, and kindness shown to my father during his 3.5 year stay at Silver Court.
I remember over 3 years ago walking through the doors that we had found a place where my father could be well cared for and respected. The
environment was always warm and welcoming to both residents and visitors alike from day one and it never faltered. Silver Court was only the second care home we visited but I couldn't see any others that would be better, and I was right with my instincts.
I know my father wasn't happy being removed from his home but from the moment he arrived at Silver Court it made an immeasurable difference to his life, and we know that he quickly became happy, settled and stopped feeling lonely and safe. The environment feels a true home away from home and the atmosphere is lovely.
If I could give Silver Court ten stars I would. I recommend this care home for anyone struggling to live safely on their own.
03 November 2025
My Grandmother always feels very happy and safe at Silver Court. It's nice to see her happy. The staff are always present and very friendly, caring and helpful and there is a lovely atmosphere. Thank you
28 August 2025
My experience with Silver Court has always been a positive one. The management and team do an excellent job and I always feel that my mum is in comfortable and safe hands. Living over 100 miles away from the home I find that the social media sites and newsletter work well in keeping me up to date
with what's happening and what's new, these communication platforms work very well. Overall I am extremely happy with the service and level of care we received!
21 August 2025
I can't thank you enough for all of the care and attention that you show my cousin in your care home. She does not have any close relatives nearby so she regards your staff as her 'new family' and your residents as her 'new friends'. Personally, I am so thankful to the administration team for the
constant monitoring of her medical needs, arrangements to see doctors, accompanying visits to hospitals when needed and attention to personal hygiene. What a team! Her family can rest assured that she is receiving the best possible care. Thank you so much.
19 August 2025
Mum has been in Silver Court since May 2024. It has a lovely welcoming atmosphere with friendly and helpful and caring staff.
The building is bright and airy. The rooms have low widows so that there is a good view of the gardens.
It is lovely to see the photos taken by the staff of the
activities that the residents have enjoyed and it allows me to know what Mum has been doing. The singers are very popular.
It has given me peace of mind to know she is so well cared for.
14 July 2025
I am truly grateful to all the staff at Silver Court for the kindness and patience with which mum is always treated. It is such a relief to know she is in good hands.
The support we the family receive, is also invaluable. As I live outside the UK, the video calls and the regular updates the team
give me mean that I feel that I am always in touch with mum.
Whenever I visit, I am always made to feel so welcome and part of Silver Court.
01 July 2025
My husband can e very challenging at times but he is always treated with dignity and respect, care and kindness.
26 June 2025
Our lovely relative became a resident at Silver Court in May 2021: she passed away at the very end of March 2025, having spent nearly 4 years in their care, so we have direct and extensive knowledge of this Care Home.
If it were possible, I would be tempted to score Silver Court at an 11, but the
maximum is a 10, so it's a 10.
We visited regularly and always found the place warm, clean and welcoming. We were constantly impressed with the diversity of the weekly 'programme of events' for residents and the manner in which the staff constantly interacted with their 'family' of guests.
In our experience, every aspect of care and attention shown to our her was at the highest standard and we will be forever grateful to the whole team at Silver Court for the warm and caring way in which they looked after her during her time there. ..
26 June 2025
The team at Silver Court continue to be the most understanding, hard working, caring and utterly incredible team that I have seen. I feel so lucky and privileged to have their support for my mum, and every day, I feel confident that my mum is cared for with genuine love. Nothing is ever too much
trouble, everyone goes out of their way to make my mum feel happy, calm and safe. It is quite incredible and I can't thank every single person enough, for the tireless work they do. You are all so, so appreciated by me and my sister and brother. Genuine thanks for everything you do, every day.
24 June 2025
The staff and management are always very helpful and caring. My friend always looks clean and tidy. He also looks content in the home.
21 March 2025
My mum spent 4/5 months at Silver Court. We are so grateful to the staff. They are all so lovely, welcoming and caring. My mum was very happy at Silver Court and we know she was well looked after. We would totally recommend this care home.
31 January 2025
My mother-in-law was living here for a few years before she passed away. The care was second to none. They looked after her so well, she was able to continue to enjoy all the things she did before she became unwell, her music and mostly having fun. Thank you.
10 December 2024
My Uncle became a resident at Silver Court Care Home in February 2024, being 100 years old, always looked after himself, he adjusted quite quickly with the help of the staff. On November 7th his birthday now 101yrs. Silver Court made a room available for us as a family as some travelling long
distance to Celebrate his birthday. The family would like to express their appreciation for all the staff who made his birthday so special. They made sure we had everything we needed, decorated the room with banners and balloons, especially three showing 101. My Uncle has had much to say "It was better than his 100th". This is such a comfort knowing that my Uncle is safe and cared for.
02 December 2024
My Mum has been in this home for a few years. The staff from day one showed great care and support for her and us, always a smile and names. I could always speak to someone if I wanted to.
The home is always very clean and cared for.
Mum has always been happy and well looked after clean and tidy,
a smile for all.
18 October 2024
Our family is currently incredibly disappointed with the continued failure of the care home to abide by the agreed care plan for our mother.
Staff repeatedly fail to fit hearing aids on a daily basis, leaving our mother struggling to hear.
Teeth are not cleaned and maintained on a daily basis.
A
doctor's appointment has been requested on multiple occasions, yet to be confirmed.
Her room often has an unpleasant smell.
Bins are frequently full of rubbish and dirty cups and dishes are left uncollected.
We are extremely concerned about the poor standards of communication from staff to management and the lack of feedback to the family.
Customer service standards and respectful conversion from staff to family are often questionable.
We expect things to improve.
07 October 2024
Mum is very happy at Silver Court. She says the staff are very kind and she loves the food. She says we couldn't have chosen a better home for her! I have found the whole team to be very person-focused, ensuring resident's wishes are paramount. There is always a lot of laughter and you are always
made to feel very welcome when you arrive. Staff really know residents and are keen to keep you up to date with anecdotes and activities your loved one has been up to. When Mum has been unwell, the team has been quick to inform us of the situation and keep us up to date. I am so pleased we made the decision to bring Mum to Silver Court. From the moment she arrived, the team have gone out of their way to make her feel welcome and part of the family. I think we have been very lucky to find such an excellent home. Thank you, everybody, you are very much appreciated.
24 April 2024
My dad was a resident at Silver Court from February 2023 up until March 2024. We loved it from the minute we arrived. It is bright and airy and all the staff are so kind and friendly. They were exceptionally sweet to my dad and looked after him so well. My sister and I never felt worried. They
really cared for him in his last few days and we will never forget the care they showed. I would not hesitate to recommend Silver Court for your loved one.
22 April 2024
My visits are always welcomed with a friendly smile and greeted in a professional manner. There is an obvious warmth and respect that is shown by the carers for all the residents. Dad is treated well and has recently become involved in helping out with the gardening; encouraging him to be active and
getting fresh air while having a focus to help keep his mind active.
Latest Reviews for Silver Court
14 January 2026
Our mum, has dementia and is a resident of Silver Court for a year and a half now.
She is happy and settled and extremely well looked after. She has regained all the weight she lost prior to her admission, her general health has been very good. She is content in her surroundings, she is always
warm and comfortable.
We are so impressed with the kindness of all the staff, from the reception staff, office staff, housekeepers and nursing staff.
We have been updated without prompting on issues regarding mum, staff referring mum to the GP whenever necessary.
She enjoys the food at her meal times and the snacks offered between.
The staff are so attentive and encourage mum to have extra fluids when she needs it.
I can only imagine how hard it is for staff to care for patients with dementia, but they never show it; what a skill.
The varied entertainment and activities provided is fantastic.
12 January 2026
My sister and I would like to say 'thank you' to all the staff at Silver Court for their understanding, compassion and kindness shown towards our mum when she started her residency at Silver Court in November. It was a big change for her and our family and mum is settling into her new environment
well. We feel this has been achieved because of the above support given to her. Silver Court provides a caring place with weekly events which mum can choose to get involved with as and when she wants to. We, as a family, feel supported by the staff too.
31 December 2025
I want to share my appreciation for the for the dedication, compassion, dignity, and kindness shown to my father during his 3.5 year stay at Silver Court.
I remember over 3 years ago walking through the doors that we had found a place where my father could be well cared for and respected. The
environment was always warm and welcoming to both residents and visitors alike from day one and it never faltered. Silver Court was only the second care home we visited but I couldn't see any others that would be better, and I was right with my instincts.
I know my father wasn't happy being removed from his home but from the moment he arrived at Silver Court it made an immeasurable difference to his life, and we know that he quickly became happy, settled and stopped feeling lonely and safe. The environment feels a true home away from home and the atmosphere is lovely.
If I could give Silver Court ten stars I would. I recommend this care home for anyone struggling to live safely on their own.
03 November 2025
My Grandmother always feels very happy and safe at Silver Court. It's nice to see her happy. The staff are always present and very friendly, caring and helpful and there is a lovely atmosphere. Thank you
28 August 2025
My experience with Silver Court has always been a positive one. The management and team do an excellent job and I always feel that my mum is in comfortable and safe hands. Living over 100 miles away from the home I find that the social media sites and newsletter work well in keeping me up to date
with what's happening and what's new, these communication platforms work very well. Overall I am extremely happy with the service and level of care we received!
21 August 2025
I can't thank you enough for all of the care and attention that you show my cousin in your care home. She does not have any close relatives nearby so she regards your staff as her 'new family' and your residents as her 'new friends'. Personally, I am so thankful to the administration team for the
constant monitoring of her medical needs, arrangements to see doctors, accompanying visits to hospitals when needed and attention to personal hygiene. What a team! Her family can rest assured that she is receiving the best possible care. Thank you so much.
19 August 2025
Mum has been in Silver Court since May 2024. It has a lovely welcoming atmosphere with friendly and helpful and caring staff.
The building is bright and airy. The rooms have low widows so that there is a good view of the gardens.
It is lovely to see the photos taken by the staff of the
activities that the residents have enjoyed and it allows me to know what Mum has been doing. The singers are very popular.
It has given me peace of mind to know she is so well cared for.
14 July 2025
I am truly grateful to all the staff at Silver Court for the kindness and patience with which mum is always treated. It is such a relief to know she is in good hands.
The support we the family receive, is also invaluable. As I live outside the UK, the video calls and the regular updates the team
give me mean that I feel that I am always in touch with mum.
Whenever I visit, I am always made to feel so welcome and part of Silver Court.
01 July 2025
My husband can e very challenging at times but he is always treated with dignity and respect, care and kindness.
26 June 2025
Our lovely relative became a resident at Silver Court in May 2021: she passed away at the very end of March 2025, having spent nearly 4 years in their care, so we have direct and extensive knowledge of this Care Home.
If it were possible, I would be tempted to score Silver Court at an 11, but the
maximum is a 10, so it's a 10.
We visited regularly and always found the place warm, clean and welcoming. We were constantly impressed with the diversity of the weekly 'programme of events' for residents and the manner in which the staff constantly interacted with their 'family' of guests.
In our experience, every aspect of care and attention shown to our her was at the highest standard and we will be forever grateful to the whole team at Silver Court for the warm and caring way in which they looked after her during her time there. ..
26 June 2025
The team at Silver Court continue to be the most understanding, hard working, caring and utterly incredible team that I have seen. I feel so lucky and privileged to have their support for my mum, and every day, I feel confident that my mum is cared for with genuine love. Nothing is ever too much
trouble, everyone goes out of their way to make my mum feel happy, calm and safe. It is quite incredible and I can't thank every single person enough, for the tireless work they do. You are all so, so appreciated by me and my sister and brother. Genuine thanks for everything you do, every day.
24 June 2025
The staff and management are always very helpful and caring. My friend always looks clean and tidy. He also looks content in the home.
21 March 2025
My mum spent 4/5 months at Silver Court. We are so grateful to the staff. They are all so lovely, welcoming and caring. My mum was very happy at Silver Court and we know she was well looked after. We would totally recommend this care home.
31 January 2025
My mother-in-law was living here for a few years before she passed away. The care was second to none. They looked after her so well, she was able to continue to enjoy all the things she did before she became unwell, her music and mostly having fun. Thank you.
10 December 2024
My Uncle became a resident at Silver Court Care Home in February 2024, being 100 years old, always looked after himself, he adjusted quite quickly with the help of the staff. On November 7th his birthday now 101yrs. Silver Court made a room available for us as a family as some travelling long
distance to Celebrate his birthday. The family would like to express their appreciation for all the staff who made his birthday so special. They made sure we had everything we needed, decorated the room with banners and balloons, especially three showing 101. My Uncle has had much to say "It was better than his 100th". This is such a comfort knowing that my Uncle is safe and cared for.
02 December 2024
My Mum has been in this home for a few years. The staff from day one showed great care and support for her and us, always a smile and names. I could always speak to someone if I wanted to.
The home is always very clean and cared for.
Mum has always been happy and well looked after clean and tidy,
a smile for all.
18 October 2024
Our family is currently incredibly disappointed with the continued failure of the care home to abide by the agreed care plan for our mother.
Staff repeatedly fail to fit hearing aids on a daily basis, leaving our mother struggling to hear.
Teeth are not cleaned and maintained on a daily basis.
A
doctor's appointment has been requested on multiple occasions, yet to be confirmed.
Her room often has an unpleasant smell.
Bins are frequently full of rubbish and dirty cups and dishes are left uncollected.
We are extremely concerned about the poor standards of communication from staff to management and the lack of feedback to the family.
Customer service standards and respectful conversion from staff to family are often questionable.
We expect things to improve.
07 October 2024
Mum is very happy at Silver Court. She says the staff are very kind and she loves the food. She says we couldn't have chosen a better home for her! I have found the whole team to be very person-focused, ensuring resident's wishes are paramount. There is always a lot of laughter and you are always
made to feel very welcome when you arrive. Staff really know residents and are keen to keep you up to date with anecdotes and activities your loved one has been up to. When Mum has been unwell, the team has been quick to inform us of the situation and keep us up to date. I am so pleased we made the decision to bring Mum to Silver Court. From the moment she arrived, the team have gone out of their way to make her feel welcome and part of the family. I think we have been very lucky to find such an excellent home. Thank you, everybody, you are very much appreciated.
24 April 2024
My dad was a resident at Silver Court from February 2023 up until March 2024. We loved it from the minute we arrived. It is bright and airy and all the staff are so kind and friendly. They were exceptionally sweet to my dad and looked after him so well. My sister and I never felt worried. They
really cared for him in his last few days and we will never forget the care they showed. I would not hesitate to recommend Silver Court for your loved one.
22 April 2024
My visits are always welcomed with a friendly smile and greeted in a professional manner. There is an obvious warmth and respect that is shown by the carers for all the residents. Dad is treated well and has recently become involved in helping out with the gardening; encouraging him to be active and
getting fresh air while having a focus to help keep his mind active.