Latest Reviews for Preswylfa
19 January 2026
We've recently changed our Dads home and we can't be happier, what a lovely homely warm environment for the residents! All staff members are lovely, kind and very welcoming when we visit. Our father isn't great at socialising but the team have brought him out of his comfort zone so we are over the
moon. The management team are so professional and understanding towards us and the residents. We couldn't be happier with the standard of Preswylfa, it's always very clean, clutter free and very well presented. A huge thanks from us all.
29 September 2025
Good
29 September 2025
The staff are caring, pleasant and helpful. They ask me about my husband's hobbies, likes and dislikes. They give me information about his health and medication, also how they deal with it. (My husband is in regular pain)
26 March 2025
I want to say a massive thankyou to all the staff who looked after my brother , you are all amazing. The care and attention given to him for the remainder of his life was fantastic and I would highly recommend Preswylfa, staff are attentive and always smiling , nothing too much trouble at all . I
have a special Thankyou to two members of staff in particular who were my brother's favourites. Again thankyou .
07 March 2025
My mother is overall happy at Preswylfa. She is safe and looked after well. She feels that the food selection is good and has no complaints.
07 March 2025
Food and drink- Food is not always up to standard, for example, cheap cuts of meat. Friday fish is in a roll? With a small amount of flakey fish.
Activities- Two members of staff work really hard but not many residents take part. There isn't an activity every day. Suggest a singer/magician/dancer
etc. for a change.
Value for money- Quality of food and lack of regular activities are letting the home down. Do activities have enough budget and input?
07 March 2025
I find the staff excellent. Hard-working, caring and understanding. The room my husband is in is rather small, but they are probably all the same, more or less. It would be improved with fresh paint on the wall from the door to the bathroom. Also, the carpet is grubby. The staff say it is harder
pushing wheelchairs etc. on the carpet than it would be if the floor was laminate for example. However, taken as a whole, I think the home is very good.
05 March 2025
Excellent staff and very professional and caring, even if understaffed, they show to try their best. I am happy with my friend's care and will miss all of you.
05 March 2025
Very well run and staff are polite and friendly.
15 October 2024
My stepfather wasn't coping at home, so came into the care home. The staff here are very friendly and professional, the environment is light and airy. The activities team have brought him out of his shell, he is more social now, he's able to get his hair cut and a chiropodist attends. He has chosen
to use his own bedding and bring a couple of things from home. He gets his meals cooked, he's not always happy with them, as he is a fussy eater, but the staff try to offer something else. They have regular entertainment and theme days. He is very happy here.
24 February 2022
Our daughter has been a resident of Preswylfa for approximately 12 years, she has been treated with the utmost dignity and respect by all the staff.
We would not hesitate in recommending this home to anyone. All the staff are very helpful. There are plenty of activities for the residents to take
part in, regular entertainment in the form of films and singers.
29 September 2020
Excellent. Good to know my mum is in a good care home.
13 September 2020
Before the lockdown, I visited my mum nearly every day - I could see how well she was and the first-class treatment that she (and all the other residents) were having. I was always met with friendliness, and they would kindly give me a drink of tea. I was also encouraged to take part whether it be
jigsaws, craft, quizzes or just watching the TV. There was a sense of community, and that made everything light-hearted. The marks reflect the high-standard both pre lockdown and during covid-19 outside visiting.
05 December 2019
What a beautiful home! Amazing staff, they could not try any harder for my mother. Nothing is too much effort, a home from home care home, it’s no bother us taking her out for meals or us bringing in a take away. We feel we have got our mum back. The home always smells fresh, not like the stigma
that care homes smell of urine. Amazing! Thank you to all in Preswylfa; nurses, managers, care staff, cleaners and cooks. Thank you for helping me get my mum back.
26 November 2019
My great Uncle spent the last couple of months here before he sadly passed away yesterday. There were many issues that needed ironing out but they are not as pressing as yesterday when I went to collect his personal belongings at 4pm as arranged and walked straight into the unlocked room where he
still was, uncovered. It was devastating and not one member of staff spoke to us as we left. Total disregard for any loss.
06 November 2019
My mother is well cared for, the staff treat her as if she was family. The room is decorated to her choice with her pictures. The menu is amazing and the kitchen team cater to her needs. I was nervous about the care home experience but all I can say is amazing things about Preswylfa.
09 July 2019
As a resident, I am more than happy to live here.
07 June 2019
The staff seem to be extremely kind. Mother seems happy most of the time and facilities are very good.
The nursing staff are good.
19 October 2018
While I have only been here a short time, I have only the utmost respect towards all members of staff. No matter what you may be suffering from, and also the fact you are also away from family, each member of staff is always on hand to 'make' life being there and to comfort your needs and worries. I
personally have the greatest 'thank you' to you all, who have taken the time to care for everyone here, especially myself.
19 October 2018
My mother came in Preswylfa as a very poorly woman after having a stroke.
She is receiving the care that she needs and has improved immensely. She looks like she did before her stroke and is getting the right nutrition to strengthen her up.
The carers are excellent with mum and she loves the home.
Latest Reviews for Preswylfa
19 January 2026
We've recently changed our Dads home and we can't be happier, what a lovely homely warm environment for the residents! All staff members are lovely, kind and very welcoming when we visit. Our father isn't great at socialising but the team have brought him out of his comfort zone so we are over the
moon. The management team are so professional and understanding towards us and the residents. We couldn't be happier with the standard of Preswylfa, it's always very clean, clutter free and very well presented. A huge thanks from us all.
29 September 2025
Good
29 September 2025
The staff are caring, pleasant and helpful. They ask me about my husband's hobbies, likes and dislikes. They give me information about his health and medication, also how they deal with it. (My husband is in regular pain)
26 March 2025
I want to say a massive thankyou to all the staff who looked after my brother , you are all amazing. The care and attention given to him for the remainder of his life was fantastic and I would highly recommend Preswylfa, staff are attentive and always smiling , nothing too much trouble at all . I
have a special Thankyou to two members of staff in particular who were my brother's favourites. Again thankyou .
07 March 2025
My mother is overall happy at Preswylfa. She is safe and looked after well. She feels that the food selection is good and has no complaints.
07 March 2025
Food and drink- Food is not always up to standard, for example, cheap cuts of meat. Friday fish is in a roll? With a small amount of flakey fish.
Activities- Two members of staff work really hard but not many residents take part. There isn't an activity every day. Suggest a singer/magician/dancer
etc. for a change.
Value for money- Quality of food and lack of regular activities are letting the home down. Do activities have enough budget and input?
07 March 2025
I find the staff excellent. Hard-working, caring and understanding. The room my husband is in is rather small, but they are probably all the same, more or less. It would be improved with fresh paint on the wall from the door to the bathroom. Also, the carpet is grubby. The staff say it is harder
pushing wheelchairs etc. on the carpet than it would be if the floor was laminate for example. However, taken as a whole, I think the home is very good.
05 March 2025
Excellent staff and very professional and caring, even if understaffed, they show to try their best. I am happy with my friend's care and will miss all of you.
05 March 2025
Very well run and staff are polite and friendly.
15 October 2024
My stepfather wasn't coping at home, so came into the care home. The staff here are very friendly and professional, the environment is light and airy. The activities team have brought him out of his shell, he is more social now, he's able to get his hair cut and a chiropodist attends. He has chosen
to use his own bedding and bring a couple of things from home. He gets his meals cooked, he's not always happy with them, as he is a fussy eater, but the staff try to offer something else. They have regular entertainment and theme days. He is very happy here.
24 February 2022
Our daughter has been a resident of Preswylfa for approximately 12 years, she has been treated with the utmost dignity and respect by all the staff.
We would not hesitate in recommending this home to anyone. All the staff are very helpful. There are plenty of activities for the residents to take
part in, regular entertainment in the form of films and singers.
29 September 2020
Excellent. Good to know my mum is in a good care home.
13 September 2020
Before the lockdown, I visited my mum nearly every day - I could see how well she was and the first-class treatment that she (and all the other residents) were having. I was always met with friendliness, and they would kindly give me a drink of tea. I was also encouraged to take part whether it be
jigsaws, craft, quizzes or just watching the TV. There was a sense of community, and that made everything light-hearted. The marks reflect the high-standard both pre lockdown and during covid-19 outside visiting.
05 December 2019
What a beautiful home! Amazing staff, they could not try any harder for my mother. Nothing is too much effort, a home from home care home, it’s no bother us taking her out for meals or us bringing in a take away. We feel we have got our mum back. The home always smells fresh, not like the stigma
that care homes smell of urine. Amazing! Thank you to all in Preswylfa; nurses, managers, care staff, cleaners and cooks. Thank you for helping me get my mum back.
26 November 2019
My great Uncle spent the last couple of months here before he sadly passed away yesterday. There were many issues that needed ironing out but they are not as pressing as yesterday when I went to collect his personal belongings at 4pm as arranged and walked straight into the unlocked room where he
still was, uncovered. It was devastating and not one member of staff spoke to us as we left. Total disregard for any loss.
06 November 2019
My mother is well cared for, the staff treat her as if she was family. The room is decorated to her choice with her pictures. The menu is amazing and the kitchen team cater to her needs. I was nervous about the care home experience but all I can say is amazing things about Preswylfa.
09 July 2019
As a resident, I am more than happy to live here.
07 June 2019
The staff seem to be extremely kind. Mother seems happy most of the time and facilities are very good.
The nursing staff are good.
19 October 2018
While I have only been here a short time, I have only the utmost respect towards all members of staff. No matter what you may be suffering from, and also the fact you are also away from family, each member of staff is always on hand to 'make' life being there and to comfort your needs and worries. I
personally have the greatest 'thank you' to you all, who have taken the time to care for everyone here, especially myself.
19 October 2018
My mother came in Preswylfa as a very poorly woman after having a stroke.
She is receiving the care that she needs and has improved immensely. She looks like she did before her stroke and is getting the right nutrition to strengthen her up.
The carers are excellent with mum and she loves the home.