Preswylfa

My dad struggled to settle was treated well he did eventually settle if he needed medical attention it was sorted straight away we were treated really well when he passed away would really like to say it is a pleasure to be there if needed

His physical health and mental health has improved since being monitored constantly by the trained nurses and I'm kept up to date constantly on his health and well being I'm also asked on a regular basis if i personally have any issues with his care, I'm very happy to have found Preswylfa nursing home and would recommend to anyone.

Staff are always pleasant to me and the manager Romana is a ray of sunshine,always smiling and ready to help.

My mother came to the home in 2024. Her care was so good we chose Preswylfa when my father was admitted for end of life care. He is still going strong a year later. The carers are superb and he is extremely happy there. It is quite remarkable how well he's done under their care. I would highly recommend this home.

I have experienced running out of medication twice for two different conditions this is very stressfull.

Cannot praise this care home enough - my father is well cared for and nothing is too much trouble for any of the staff - it's a warm welcoming environment and the manager there is just wonderful - I am kept in the loop about everything, and his care is regularly discussed, and is delivered to a high standard. I have the comfort of knowing he has excellent care when I am not there. Choosing the right care home is paramount for however long my Father has left, and I am forever grateful of the care he has received, and will receive while he is here in Preswylfa. Just want to acknowledge Romana and all her staff for doing an amazing job with my Father in his end of life care. Thank you all for looking after him so well.

My only suggestion would be that a social media page would be great to see what happening and what activities are on, and a list of staff with names as I sometimes forget them!

I would recommend this nursing home to everyone who is needing the highest quality care, the staff are wonderful, nothing was too much trouble, to sit with my farther of 99 years old and hear the cleaner walking into rooms chatting away with the residents even though the residents couldn't answer, it's a worrying time when you can't live with your parent and care for them, thank goodness we found your amazing home where my farther spent his last few weeks,

My mother Shirley was a resident at Preswylfa for over a year and in all that time we found both the facilities and the staff to be first class we found that staff from all departments were excellent, kind, caring and often going above and beyond to look after residents, and wouldn't hesitate to recommend Preswylfa

Since m-I-law came here almost a year ago she has been well looked after by management and staff. Food is good. She needs medical care through the night.Activities make a big difference well done to all staff. Highly recommend this care home.

I have stayed at several homes, Preswylfa is by far the best. Staff are very kind and officiant and are made to feel welcome. Nothing is to much trouble for anyone. For any one considering this home to retire in, I can thoroughly recommend this home.

My mum is really settling in and is on end of life the staff are really good and caring and the manager is always involved with her care. They have took a lot of stress off me and my sister and we can relax a bit more knowing she is in good hands

This has truly become a home for my Gran, she sees it as her own and I cannot thank you enough for this, it is credit to you all for creating such a safe environment for all of the residents.

Started a rocky start, but getting better, still worry when in work and unable to visit Mum. Position and catheter is a worry and not having regular pad care and washes. Leading nurse is doing her best for this to be done, but weekends and after 5 o'clock things slack. Staff can't do enough for us but just these little things need sorting.

Dad is comfortable, and happy. This means everything to the family. A daunting transition has been achieved with positive outcomes for all.

We are so happy with all the care and support that we are receiving from Preswylfa nursing home - my father in law is at end of life and has been treated with so much care and dignity from all the staff it's lovely to see him settled - The manager is always on hand to talk, nothing is too much for her and she is such a breath of fresh air - dealing with end of life is very difficult at best for families, and so it's so nice to see her every time we go in it really lifts our spirits - we would recommend this nursing home in our opinion it's lovely, the building, rooms and all staff

We've recently changed our Dads home and we can't be happier, what a lovely homely warm environment for the residents! All staff members are lovely, kind and very welcoming when we visit. Our father isn't great at socialising but the team have brought him out of his comfort zone so we are over the moon. The management team are so professional and understanding towards us and the residents. We couldn't be happier with the standard of Preswylfa, it's always very clean, clutter free and very well presented. A huge thanks from us all.

Good

The staff are caring, pleasant and helpful. They ask me about my husband's hobbies, likes and dislikes. They give me information about his health and medication, also how they deal with it. (My husband is in regular pain)

I want to say a massive thankyou to all the staff who looked after my brother , you are all amazing. The care and attention given to him for the remainder of his life was fantastic and I would highly recommend Preswylfa, staff are attentive and always smiling , nothing too much trouble at all . I have a special Thankyou to two members of staff in particular who were my brother's favourites. Again thankyou .