Preswylfa, Rhyl, Denbighshire
Preswylfa, Rhyl, Denbighshire
Preswylfa, Rhyl, Denbighshire

Preswylfa is a privately owned service that is registered for both nursing and elderly care, with a seventy-bed capacity meaning it makes a vital contribution to healthcare in Rhyl and surrounding areas.

A flexible service includes offering residents access to hairdressing and beauticians, religious services, physiotherapists and opticians, as well as GPs and specialist nurses.

Preswylfa has a number of refreshment rooms, making for a warm social atmosphere, together with a large conservatory and smoking area, and en-suite bedrooms throughout.

Preswylfa holds daily activities by both the dedicated care team and external entertainers and musicians.

Group: Akari Care Ltd

Person in charge: Mariola Ksiezopolska (Service Manger)

Local Authority / Social Services: Denbighshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Down Syndrome • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, Welsh, Polish, Romanian, Russian

Single Rooms: 64

Shared Rooms: 2

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Preswylfa: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

3 Bed Vacancies

posted 9 hours ago

Nursing and residential

Reviews

9 Preswylfa has a Review Score of 9 (9.007)

The Review Score of 9 (maximum of 10) for Preswylfa is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Preswylfa in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.345 for Preswylfa is calculated as follows: ( (57 Excellents x 5) + (46 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 119 Ratings = 4.345

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.662 Points relating to the number of positive Reviews for Preswylfa is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 9 Reviews ÷ 13.6 Target = 0.662

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Preswylfa?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Preswylfa

  • Resident / Service User
    3
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Father of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I am well looked after, staff show me love and care, I enjoy the musical afternoons.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found the staff and care offered to our daughter to be of a very high standard. She is treated with dignity at all times. Any problems are dealt with promptly.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

On first arriving to Preswylfa, I found it difficult to adapt to a completely different way of life. Having hitherto been used to, what may be called an "easy" life, but now I realised that I am compelled to adjust to my new circumstances and the soon, the better. I have, to date, succeeded, in as much as I am happy here. I have numerous friends and carried out some useful tasks which have been much appreciated.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My aunt was very happy at Preswylfa, the staff were always helpful and available. Nothing was too much trouble. Friends and family were made to feel welcome at any time. Nursing care was excellent.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We chose this residence after looking at several. We found the organisation was well. There was an atmosphere of care and comfort and since my sister has been in the home, we are very pleased with the staff and she is a changed person.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A modern purpose built care home with caring staff and good medical management.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My wife has been at Preswylfa for the last 18months. She has been very well looked after and her care has been excellent, in fact, she has improved a great deal since being at the home.
There have been no issues whatsoever and I would certainly recommend Preswylfa to anybody needing care.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident in here for a short time. I am settling in very well. I have learned how to walk with a zimmer frame, having had excellent tuition from the physiotherapist. Also I received an excellent hearing aid and new spectacles for near and long vision.

The staff, female and male, are most kind and helpful to me, and recognise my limitations as a 97-year-old woman. I have no medical disability, have been examined for mental ability and certified 100% sane (my lawyer has proof).

How likely would you be to recommend Preswylfa? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Rooms: Satisfactory

Value for Money: Good

Staff are friendly and helpful. Mum seems happy.

How likely would you be to recommend Preswylfa? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My father has regular visitors and is very happy at the home we are always made to feel welcome when we visit.

How likely would you be to recommend Preswylfa? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Akari Care Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Preswylfa