Submit a Review for Croft Manor Residential Care Home
28 Osborn Road, Fareham, PO16 7DS
View full details of Croft Manor Residential Care HomeLatest Reviews for Croft Manor Residential Care Home
30 April 2026
Mum has been at Croft Manor for over 6 years. In this time, she has been looked after with great care. When I ask her if she is happy, she always says yes. The staff are very friendly and kind. The rooms are always clean and tidy. The food is good. I am glad my mum is settled here.
29 April 2026
I have been visiting a resident at Croft Manor regularly for the past year and have found the staff, without exception, to be welcoming. I have observed the staff attitudes and interaction with residents and have only seen incredible positivity and kindness displayed. Whatever a resident requests,
the response from staff seems calm. In the past year, there has been a change of manager. The present manager is very approachable and professional. I would recommend this home.
20 April 2026
Mum has been at Croft Manor for about a year now and both myself and my Brother have been more than happy with the level of care Mum has received.
All of the staff treat Mum with care and respect and go the extra mile to make sure she is well cared for.
On several occasions I have arrived
unannounced around mealtimes and been offered the opportunity to sit with Mum and have a meal with her which is great and the food has always been very good.
There are activities arranged for the residents every day and also family activities arranged (a family breakfast brunch was done recently which was excellent) so everyone can get involved and interact with the whole team.
We are so happy that we were given the opportunity for Mum to live at Croft Manor as this has given us as a family peace of mind knowing Mum is being well looked after.
13 April 2026
Mum has been in the care home since July 2025 & I cannot fault the care mum is given. Everyone, from cleaner, support staff, carer, catering, management etc. When mum came in she hardly ate any food, but now has a healthy appetite. She joins in the activities, when she can. The other day,the care
home did brunch for the residents & their families, this was brilliant.
13 April 2026
I would have entered good for Overall Experience and Management because when Mum first went into the home it was at a period of change. Now it is excellent for all categories. Every member of staff has shown my mother the greatest respect and nothing is too much trouble. This also extends to us as
family members. Cannot praise the staff enough. My mum is happier now than she has been for a long time.
07 April 2026
Staff are polite and always greet you. Food seems the same all the time, e.g., ice cream daily, no alternative.
19 May 2025
My brother needed to be looked after in a Care home back in November 2024 and Croft Manor was proposed to us as a possible option.
The manager was brilliant in swiftly assessing my brother and offered a room, which they would refurbish before he arrived. A couple of weeks later he arrived into his
freshly decorated spacious room.
My brother has settled in so well into his new home, where he has a great relationship with the staff and loves the food. He is healthier than he has been in a very long time, with excellent care ensuring he has his medication alongside tasty food and exercises. The home staff take him regularly out into the town which has improved his confidence and mobility.
When asked last visit if he was happy he voted 10 out 10!
And I am really happy knowing he is happy.
08 January 2024
My husband was a resident at Croft Manor Care Home for the last six months of his life and he received the best care I could have wanted. I was allowed to visit at any time and was always kept up to date regarding any problems and any suggestions I put forward to help him were acted on swiftly. I
was allowed to stay with him 24 hours a day for the last few days of his life. The food was excellent and tailored to residents' individual needs. All of the carers were extremely kind both to my husband and myself and very professional in their work. I would highly recommend this home.
09 November 2023
I feel that my friend is safe in the care of Croft Manor and his overall health has improved with the regular meals etc. I travel from London to visit my friend and if the visit is near mealtime I am sometimes offered food which is much appreciated. The manager and staff are always available.
09 November 2023
I have nothing but absolute respect for all the staff at Croft Manor my dad seems happy and I know his needs are being met.
I am kept informed of my dad's health. The staff are polite and friendly.
All staff make my dad's visitors feel welcome at all times.
09 November 2023
Overall, Croft Manor is a good care home, very understanding and caring staff, good food, clean and the surroundings are lovely. Communication between care home and family on medical and health issues could be improved. One bugbear is even though Mum's clothes are labelled, every time we go in she
has someone else’s clothes on, her clothes and underwear are nowhere to be seen, we spend a lot of money getting lovely clothes for her to find they’ve disappeared or someone else is wearing them, so whoever does the laundry needs to be on top of this, how hard can it be to read a label and put it in the right pile! Management are always happy to chat and help with any problem and to make things as easy as possible whatever the issue is. All the carers that work here are kind, caring and lovely, Mum is very happy here.
25 May 2023
Many thanks for the opportunity to review the performance of the Croft Manor Residential Care Home. I have found the staff to be caring and enthusiastic, always willing to be helpful to visitors who may be unsure of what to expect. every aspect of what you do is always so much appreciated, regards.
22 May 2023
My brother has lived in Croft Manor for 4-5 years. He is happy and well looked after despite his condition deteriorating. All the staff are friendly and helpful. They keep me informed as I live a good distance from him. I recommend the home. Well done.
19 May 2023
My partner and I chose Croft Manor for my uncle. We needed to find an alternative care home for him because the funding was discontinued for his previous nursing home placement. I was happy with the CQC report, the food hygiene rating and previous reviews. We liked the architecture of the building.
His room was freshly decorated, with a new sink, carpet, furniture and TV. It already had an ensuite toilet. The managers are very friendly and the registered manager visited my uncle to complete an assessment which was very positive. I have received positive feedback from both my uncle and the home who are both happy. I have visited my uncle on a number of occasions and am always made welcome.
23 November 2021
My mother has been staying at Croft Manor Residential Care Home all through the pandemic. The manager and her team have been really great throughout all this time, and looked after my mother really well, and done their utmost to keep everyone in Croft Manor safe. It's a really good home, and I can
definitely recommend it.
11 November 2020
My lovely Dad moved to Croft Manor Care Home in July, when his dementia became too much for Mum. Sadly due to Covid-19 restrictions visiting was limited to only a few in the garden. Dad sadly passed away after 3 months. We as a family were very happy with Dad's care, the staff are all so friendly
and caring, due to the lack of visiting they answered all of our many questions over the telephone with empathy and kindness. Lovely home with great caring staff. I cannot comment on facilities or activities as due to Covid-19 restrictions we could not enter the building.
21 August 2019
I visited Croft Manor weekly almost without exception for 2yrs 3months - 2018 was erratic due to personal reasons. My day for visiting varied greatly but on no occasion did I find the home or her room dirty or unsafe.
The staff were extremely efficient, friendly and supportive of any need.
The
food was varied and of a high quality. In difficult times they do an amazing job. I would recommend them in an instant.
04 February 2019
Mum has now been at Croft Manor for almost 3 years and since my last review over a year ago she has declined due to the progression of the dementia.
However, the care she has received is second to none and has been adapted to suit her needs.
The staff are amazing from the management to the
maintenance, the food and the cleanliness cannot be faulted in any way.
I would and have already recommended Croft Manor to other families.
18 January 2019
My husband suffers from Parkinson's, after caring for him for 8 years I was finding it hard and was not coping very well.
Croft Manor was suggested as a home where my husband would be happy and would be very well looked after. We visited the home and were greeted by the friendly staff. There was a
warm, homely atmosphere throughout the home and my husband has settled in very well. Thank you to you all at Croft Manor.
20 December 2018
This is my up to date review. Nothing has changed my original opinion of Croft Manor. My mother is very contented in the home. Mealtimes are looked forward to, as the food is first class. I would recommend this home to anyone, it is so homely. Visitors are welcomed by the friendly staff. A
hairdresser and also a chiropodist visit regularly, which my mother takes advantage of, free manicures too.
Latest Reviews for Croft Manor Residential Care Home
30 April 2026
Mum has been at Croft Manor for over 6 years. In this time, she has been looked after with great care. When I ask her if she is happy, she always says yes. The staff are very friendly and kind. The rooms are always clean and tidy. The food is good. I am glad my mum is settled here.
29 April 2026
I have been visiting a resident at Croft Manor regularly for the past year and have found the staff, without exception, to be welcoming. I have observed the staff attitudes and interaction with residents and have only seen incredible positivity and kindness displayed. Whatever a resident requests,
the response from staff seems calm. In the past year, there has been a change of manager. The present manager is very approachable and professional. I would recommend this home.
20 April 2026
Mum has been at Croft Manor for about a year now and both myself and my Brother have been more than happy with the level of care Mum has received.
All of the staff treat Mum with care and respect and go the extra mile to make sure she is well cared for.
On several occasions I have arrived
unannounced around mealtimes and been offered the opportunity to sit with Mum and have a meal with her which is great and the food has always been very good.
There are activities arranged for the residents every day and also family activities arranged (a family breakfast brunch was done recently which was excellent) so everyone can get involved and interact with the whole team.
We are so happy that we were given the opportunity for Mum to live at Croft Manor as this has given us as a family peace of mind knowing Mum is being well looked after.
13 April 2026
Mum has been in the care home since July 2025 & I cannot fault the care mum is given. Everyone, from cleaner, support staff, carer, catering, management etc. When mum came in she hardly ate any food, but now has a healthy appetite. She joins in the activities, when she can. The other day,the care
home did brunch for the residents & their families, this was brilliant.
13 April 2026
I would have entered good for Overall Experience and Management because when Mum first went into the home it was at a period of change. Now it is excellent for all categories. Every member of staff has shown my mother the greatest respect and nothing is too much trouble. This also extends to us as
family members. Cannot praise the staff enough. My mum is happier now than she has been for a long time.
07 April 2026
Staff are polite and always greet you. Food seems the same all the time, e.g., ice cream daily, no alternative.
19 May 2025
My brother needed to be looked after in a Care home back in November 2024 and Croft Manor was proposed to us as a possible option.
The manager was brilliant in swiftly assessing my brother and offered a room, which they would refurbish before he arrived. A couple of weeks later he arrived into his
freshly decorated spacious room.
My brother has settled in so well into his new home, where he has a great relationship with the staff and loves the food. He is healthier than he has been in a very long time, with excellent care ensuring he has his medication alongside tasty food and exercises. The home staff take him regularly out into the town which has improved his confidence and mobility.
When asked last visit if he was happy he voted 10 out 10!
And I am really happy knowing he is happy.
08 January 2024
My husband was a resident at Croft Manor Care Home for the last six months of his life and he received the best care I could have wanted. I was allowed to visit at any time and was always kept up to date regarding any problems and any suggestions I put forward to help him were acted on swiftly. I
was allowed to stay with him 24 hours a day for the last few days of his life. The food was excellent and tailored to residents' individual needs. All of the carers were extremely kind both to my husband and myself and very professional in their work. I would highly recommend this home.
09 November 2023
I feel that my friend is safe in the care of Croft Manor and his overall health has improved with the regular meals etc. I travel from London to visit my friend and if the visit is near mealtime I am sometimes offered food which is much appreciated. The manager and staff are always available.
09 November 2023
I have nothing but absolute respect for all the staff at Croft Manor my dad seems happy and I know his needs are being met.
I am kept informed of my dad's health. The staff are polite and friendly.
All staff make my dad's visitors feel welcome at all times.
09 November 2023
Overall, Croft Manor is a good care home, very understanding and caring staff, good food, clean and the surroundings are lovely. Communication between care home and family on medical and health issues could be improved. One bugbear is even though Mum's clothes are labelled, every time we go in she
has someone else’s clothes on, her clothes and underwear are nowhere to be seen, we spend a lot of money getting lovely clothes for her to find they’ve disappeared or someone else is wearing them, so whoever does the laundry needs to be on top of this, how hard can it be to read a label and put it in the right pile! Management are always happy to chat and help with any problem and to make things as easy as possible whatever the issue is. All the carers that work here are kind, caring and lovely, Mum is very happy here.
25 May 2023
Many thanks for the opportunity to review the performance of the Croft Manor Residential Care Home. I have found the staff to be caring and enthusiastic, always willing to be helpful to visitors who may be unsure of what to expect. every aspect of what you do is always so much appreciated, regards.
22 May 2023
My brother has lived in Croft Manor for 4-5 years. He is happy and well looked after despite his condition deteriorating. All the staff are friendly and helpful. They keep me informed as I live a good distance from him. I recommend the home. Well done.
19 May 2023
My partner and I chose Croft Manor for my uncle. We needed to find an alternative care home for him because the funding was discontinued for his previous nursing home placement. I was happy with the CQC report, the food hygiene rating and previous reviews. We liked the architecture of the building.
His room was freshly decorated, with a new sink, carpet, furniture and TV. It already had an ensuite toilet. The managers are very friendly and the registered manager visited my uncle to complete an assessment which was very positive. I have received positive feedback from both my uncle and the home who are both happy. I have visited my uncle on a number of occasions and am always made welcome.
23 November 2021
My mother has been staying at Croft Manor Residential Care Home all through the pandemic. The manager and her team have been really great throughout all this time, and looked after my mother really well, and done their utmost to keep everyone in Croft Manor safe. It's a really good home, and I can
definitely recommend it.
11 November 2020
My lovely Dad moved to Croft Manor Care Home in July, when his dementia became too much for Mum. Sadly due to Covid-19 restrictions visiting was limited to only a few in the garden. Dad sadly passed away after 3 months. We as a family were very happy with Dad's care, the staff are all so friendly
and caring, due to the lack of visiting they answered all of our many questions over the telephone with empathy and kindness. Lovely home with great caring staff. I cannot comment on facilities or activities as due to Covid-19 restrictions we could not enter the building.
21 August 2019
I visited Croft Manor weekly almost without exception for 2yrs 3months - 2018 was erratic due to personal reasons. My day for visiting varied greatly but on no occasion did I find the home or her room dirty or unsafe.
The staff were extremely efficient, friendly and supportive of any need.
The
food was varied and of a high quality. In difficult times they do an amazing job. I would recommend them in an instant.
04 February 2019
Mum has now been at Croft Manor for almost 3 years and since my last review over a year ago she has declined due to the progression of the dementia.
However, the care she has received is second to none and has been adapted to suit her needs.
The staff are amazing from the management to the
maintenance, the food and the cleanliness cannot be faulted in any way.
I would and have already recommended Croft Manor to other families.
18 January 2019
My husband suffers from Parkinson's, after caring for him for 8 years I was finding it hard and was not coping very well.
Croft Manor was suggested as a home where my husband would be happy and would be very well looked after. We visited the home and were greeted by the friendly staff. There was a
warm, homely atmosphere throughout the home and my husband has settled in very well. Thank you to you all at Croft Manor.
20 December 2018
This is my up to date review. Nothing has changed my original opinion of Croft Manor. My mother is very contented in the home. Mealtimes are looked forward to, as the food is first class. I would recommend this home to anyone, it is so homely. Visitors are welcomed by the friendly staff. A
hairdresser and also a chiropodist visit regularly, which my mother takes advantage of, free manicures too.