Submit a Review for Hatton Lea Care Home
2 Reema Road, Bellshill, ML4 1RR
View full details of Hatton Lea Care HomeLatest Reviews for Hatton Lea Care Home
04 February 2026
Both my parents reside in Hatton Lea care home and as they are in different units I have experience of the whole home.
My first visit to the home was a positive experience, I found the main public areas to be bright and welcoming and the staff to be engaging.
My parents have now been residents
for approximately 9 months, during which time the staff have kept my brother and me fully updated instantly if there has been any change to their health, medications or any incidents of note.
The management team, the different care staff and house keeping are always friendly and approachable. They always take the time to have a quick chat or at least acknowledge you in the passing. The care staff are always able to give an accurate update on my parents health and wellbeing without having to consult others or go and read their notes, which shows me that they take a genuine interest in the residents.
The home has an extensive activities calendar running throughout the year. It covers daily group
30 January 2026
I can't explain how good all the staff are with my mum. I'll say it all in one sentence - They go that extra mile to make my mum feel safe and secure.
30 January 2026
Very happy with Mum's care. All the staff have made Mum so at home, akk do their job with dedication. If Mum is well looked after, if Mum is good, we are good.
05 January 2026
My mother Pauline, moved into Hatton Lea in Sept 2025. Very quickly we realised that we had had made an excellent choice.
More than anything else we were pleased with the warm welcome and atmosphere at the home. The staff are very impressive - nursing, carers, cleaners, cooks, laundry etc.
The
home is spotless and the food plentiful - thank you for making a tough decision a lot easier.
23 September 2025
Our family experience of Hatton Lea was excellent. My mother was cared for with dignity , respect and compassion. All of the staff - admin , domestic , nursing staff and all others involved in mums care were welcoming and even when doing such a difficult job , were always smiling and pleasant. The
standard of care was exceptional by staff who really do care. Staff provided help and guidance where needed. The unit my mums was resident in was well equipped and very nicely decorated which added to the feeling that this was a home from home for the residents there. There were also activities regularly and although mum was unable to participate it was certainly a good idea for the residents able to do so. As a family we were very happy with the care mum had at Hatton Lea and would be happy to recommend.
Sincere thanks to all the staff for making mums final time comfortable.
23 September 2025
Very warm welcome from staff on arrival. Every staff member came and said hello. My mother was offered a cuppa, and off she went and didn't look back. The ward sister checked her needs, and we then went on hols. We phoned 2-3 times and got an immediate rapport on my mam from whoever answered the
phone. Food looked good, also cakes!! Rooms and hallways were spotless. Staff were also checking residents.
12 May 2025
I have nothing but amazing words for the Belvidere unit. The care my mum received was second to none. All staff from the care home managers to housekeeping are amazing. They all became a 2nd family to my mum, but were also there for my family when times got tough. We can never thank them enough for
making my mums final few years happy ones.
26 March 2025
It was a lovely experience.
It was set up beautiful.
Food was lovely.
Thanks again.
24 March 2025
The staff are always welcoming and helpful. If there are any problems they do their best to resolve them as quickly as possible. This recent dine with your relative was a big success allowing you to spend quality time with your loved one. The staff keep you up to date on any concerns or incidents
and treat you with respect.
20 March 2025
I visit my aunt on a weekly basis and throughout that time the staff have constantly displayed a very high level of care, support and concern. My aunt is well looked after, always well turned out, well fed and provided with constant attention. It is also good to see the recent up-grade to the
fixtures and fittings, repainting and new furniture. The staff do a difficult and demanding job always with professionalism and always aware of the importance of kindness and respect.
14 March 2025
My gran has settled in great to Hatton Lea. We as a family are very pleased with the care given. We have a great relationship with all the staff the nurses are very attentive and caring, as are all support workers. I feel that there should be more opportunities for outings for the residents as my
gran has been a resident now for over a year and has never had any days out except for a few days with as family.
14 March 2025
I am reviewing for my wife who has now been in Belvedere Unit for approx. 8 years, in that time I have seen staff come and go over these 8 years some really good and some not so good, but this has not been detrimental to the care she has had over that time. The renovations which have been going on
over the past 2 months are excellent and brighten the unit tremendously. My wife's only complaint really is that the food, especially the soup, could be a bit tastier.
14 March 2025
Staff friendly and eager to please. Mum well looked after and settled. Family grateful to have her comfortable and happy.
11 March 2025
I had a lovely meal with my husband for valentines day the room and table were lovely
11 March 2025
The care home could do with more staff as they are nearly always rushed of their feet also they need the tools to do the job
05 March 2025
Overall experience of the facility is very good.
Mum is treated with dignity by very supportive staff. The activity team provide a great selection of activities suited to residents needs.
The food provided is excellent. The new decor makes such a difference to the environment and the place is
kept to a high standard of cleanliness residents are safe and secure.
26 February 2025
We have had no problems. My aunt has needed to see the doctor a couple of times and this has been done really quickly.
26 February 2025
This was an excellent idea. Made to feel so welcome, room was amazing, table was decorated beautifully. It was great having lunch with my mum, felt like old times. one of the staff members was amazing, so helpful and couldn't do enough for us. Would highly recommend to do again. 10/10 experience.
First class.
24 January 2025
I was very happy with the care at Hatton Lea Care Home for my mum. She enjoyed her time there, staff were great. I was at ease because I felt mum was looked after very well.
17 January 2025
My sister is almost blind, has several health issues and mobility problems. She has on several occasions waited until 11 in the morning to get any breakfast, which usually means she gets what's left and cold tea. The other meals are no better. The food is to say the least, basic and not well
presented and cold. The room is basic with furniture that's seen better days. Any kind of comfort is to be provided by relatives. She is a smoker and no provisions to allow her access.
Latest Reviews for Hatton Lea Care Home
04 February 2026
Both my parents reside in Hatton Lea care home and as they are in different units I have experience of the whole home.
My first visit to the home was a positive experience, I found the main public areas to be bright and welcoming and the staff to be engaging.
My parents have now been residents
for approximately 9 months, during which time the staff have kept my brother and me fully updated instantly if there has been any change to their health, medications or any incidents of note.
The management team, the different care staff and house keeping are always friendly and approachable. They always take the time to have a quick chat or at least acknowledge you in the passing. The care staff are always able to give an accurate update on my parents health and wellbeing without having to consult others or go and read their notes, which shows me that they take a genuine interest in the residents.
The home has an extensive activities calendar running throughout the year. It covers daily group
30 January 2026
I can't explain how good all the staff are with my mum. I'll say it all in one sentence - They go that extra mile to make my mum feel safe and secure.
30 January 2026
Very happy with Mum's care. All the staff have made Mum so at home, akk do their job with dedication. If Mum is well looked after, if Mum is good, we are good.
05 January 2026
My mother Pauline, moved into Hatton Lea in Sept 2025. Very quickly we realised that we had had made an excellent choice.
More than anything else we were pleased with the warm welcome and atmosphere at the home. The staff are very impressive - nursing, carers, cleaners, cooks, laundry etc.
The
home is spotless and the food plentiful - thank you for making a tough decision a lot easier.
23 September 2025
Our family experience of Hatton Lea was excellent. My mother was cared for with dignity , respect and compassion. All of the staff - admin , domestic , nursing staff and all others involved in mums care were welcoming and even when doing such a difficult job , were always smiling and pleasant. The
standard of care was exceptional by staff who really do care. Staff provided help and guidance where needed. The unit my mums was resident in was well equipped and very nicely decorated which added to the feeling that this was a home from home for the residents there. There were also activities regularly and although mum was unable to participate it was certainly a good idea for the residents able to do so. As a family we were very happy with the care mum had at Hatton Lea and would be happy to recommend.
Sincere thanks to all the staff for making mums final time comfortable.
23 September 2025
Very warm welcome from staff on arrival. Every staff member came and said hello. My mother was offered a cuppa, and off she went and didn't look back. The ward sister checked her needs, and we then went on hols. We phoned 2-3 times and got an immediate rapport on my mam from whoever answered the
phone. Food looked good, also cakes!! Rooms and hallways were spotless. Staff were also checking residents.
12 May 2025
I have nothing but amazing words for the Belvidere unit. The care my mum received was second to none. All staff from the care home managers to housekeeping are amazing. They all became a 2nd family to my mum, but were also there for my family when times got tough. We can never thank them enough for
making my mums final few years happy ones.
26 March 2025
It was a lovely experience.
It was set up beautiful.
Food was lovely.
Thanks again.
24 March 2025
The staff are always welcoming and helpful. If there are any problems they do their best to resolve them as quickly as possible. This recent dine with your relative was a big success allowing you to spend quality time with your loved one. The staff keep you up to date on any concerns or incidents
and treat you with respect.
20 March 2025
I visit my aunt on a weekly basis and throughout that time the staff have constantly displayed a very high level of care, support and concern. My aunt is well looked after, always well turned out, well fed and provided with constant attention. It is also good to see the recent up-grade to the
fixtures and fittings, repainting and new furniture. The staff do a difficult and demanding job always with professionalism and always aware of the importance of kindness and respect.
14 March 2025
My gran has settled in great to Hatton Lea. We as a family are very pleased with the care given. We have a great relationship with all the staff the nurses are very attentive and caring, as are all support workers. I feel that there should be more opportunities for outings for the residents as my
gran has been a resident now for over a year and has never had any days out except for a few days with as family.
14 March 2025
I am reviewing for my wife who has now been in Belvedere Unit for approx. 8 years, in that time I have seen staff come and go over these 8 years some really good and some not so good, but this has not been detrimental to the care she has had over that time. The renovations which have been going on
over the past 2 months are excellent and brighten the unit tremendously. My wife's only complaint really is that the food, especially the soup, could be a bit tastier.
14 March 2025
Staff friendly and eager to please. Mum well looked after and settled. Family grateful to have her comfortable and happy.
11 March 2025
I had a lovely meal with my husband for valentines day the room and table were lovely
11 March 2025
The care home could do with more staff as they are nearly always rushed of their feet also they need the tools to do the job
05 March 2025
Overall experience of the facility is very good.
Mum is treated with dignity by very supportive staff. The activity team provide a great selection of activities suited to residents needs.
The food provided is excellent. The new decor makes such a difference to the environment and the place is
kept to a high standard of cleanliness residents are safe and secure.
26 February 2025
We have had no problems. My aunt has needed to see the doctor a couple of times and this has been done really quickly.
26 February 2025
This was an excellent idea. Made to feel so welcome, room was amazing, table was decorated beautifully. It was great having lunch with my mum, felt like old times. one of the staff members was amazing, so helpful and couldn't do enough for us. Would highly recommend to do again. 10/10 experience.
First class.
24 January 2025
I was very happy with the care at Hatton Lea Care Home for my mum. She enjoyed her time there, staff were great. I was at ease because I felt mum was looked after very well.
17 January 2025
My sister is almost blind, has several health issues and mobility problems. She has on several occasions waited until 11 in the morning to get any breakfast, which usually means she gets what's left and cold tea. The other meals are no better. The food is to say the least, basic and not well
presented and cold. The room is basic with furniture that's seen better days. Any kind of comfort is to be provided by relatives. She is a smoker and no provisions to allow her access.