Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hill View

stars
stars 02 May 2022
I phoned before visiting, took a Covid test and wore a mask. I also asked if the care home was wheelchair friendly. I was told it was but there was no wheelchair ramp. The care home is small and friendly and there is no nasty smell or anything obviously trying to cover up a nasty smell. Mum was in
the common room watching TV and was able to walk to her own room. Her room was rather ‘tired’ looking and in need of modernisation but clean and tidy with her own sink and toilet and a view out onto the garden. Mum was very happy that a cat occasionally came to visit. Mum is very happy there and the care home is in a nice setting and on one floor. I didn’t get to speak to any of the staff. I think this care home should keep it’s social media and online pages up to date as I couldn’t find any recent photographs. Also, the prices quoted are out of date which could be rather misleading to any potential families looking for a suitable home. I can’t really comment on many of the questions below.
Review from N T (Daughter of Resident/Service User)