Submit a Review for The Firs Care Home
Wodehouse Lane, Gospel End, Sedgley, Dudley, DY3 4AE
View full details of The Firs Care HomeLatest Reviews for The Firs Care Home
15 May 2026
My aunt is really happy with the care at The Firs. The staff are fantastic with residents individual needs. After living alone for a number of years, the company and help she receives is outstanding. Highly recommend!
15 May 2026
My husband's aunty is very happy with her care at The Firs. All of the staff have a good interaction with the residents and are happy to help with anything they need.
15 May 2026
This place is fab-u-lous. Cant express strongly enough of the 'care' the residents receive. My auntie is a resident at The Firs. Shes been there 18 months as she couldn't cope at home anymore. The place is second to none. They put the care in care home. Recently my auntie had to go into hospital.
The carers on shift that night stayed an hour over their shift to be with her.
15 May 2026
Staff have been wonderful and very helpful in making time for everybody and very welcome and ensuring that everybody has the chance to be involved in the activities.
04 March 2026
I rate The Firs Care Home extremely highly having had recent experience with my father being cared for by them for the last 10 months. The staff are pleasant, professional + extremely caring at times going above + beyond what you would expect from them. They genuinely do care! The home itself is
spotlessly clean + there is a happy feel about the whole place when you visit. Management are very approachable + hands on making for a care home that I wouldn't hesitate to recommend to others.
30 January 2026
This week we arrived to see my mother-in-law (myself, husband, sister). We asked my sister could have a look around because we need to find somewhere for our mum. We are happy with the care our mum is receiving. Nothing was too much trouble, and all her questions were answered. We were not rushed at
all, and my mum was invited to go for lunch, so we cannot fault the staff and the service, lovely, warm and clean, staff so friendly.
13 January 2026
Everything about this home is delightful, especially the management and the carers. The activities are excellent and very special, especially the trip to the pub for lunch. The meals at the care home are something to be savoured, the cook I must express my thoughts on what a wonderful chef they have
at The Firs. She presents beautiful food. What a lovely care home I have come into.
05 January 2026
We struck lucky when we found The Firs for our mother. The home is very calm and bright and the lounges comfortable and welcoming. The care that our mother received was given with such love - the staff were looking after residents as if they were their own. We were happy and relieved to leave our
mother in their care.
11 December 2025
The home is always lovely and clean with no smells whatsoever. The staff are friendly, cheerful and clearly love the service users. Her room is always clean, the linen is spotless and is beautifully presented. I just wish we could put things on the wall for her to make it more personal. She always
looks clean and tidy and has her hair done weekly. I have no concerns whatsoever and feel confident she is in safe hands.
02 December 2025
The Firs is an excellently run and well managed care home. The staff are its greatest asset - they are caring, professional and thorough. They treat the residents (including my mom) with respect and maintain her dignity. The staff are always very friendly and welcoming. All administrative issues are
dealt with efficiently and communication is first class. Medicines are administered diligently and daily activities are varied and excellent. A kind, caring ethos pervades the home embodied by the manager who is very much hands on and approachable. My mom has been extremely well cared for in the past year and my family are very grateful and reassured by the high quality of care of The Firs.
28 November 2025
I have been so impressed with the genuine care and friendliness of the staff. There is always some activity going on for the residents. The carers facilitate a weekly facetime for me as I live abroad. My mother couldn't be in better care.
27 November 2025
I like everything about the home. I am very happy here. Activities always have things for me to do.
27 November 2025
Since moving into The Firs care home in January 2025 my mother has been treated with care, respect and dignity. All the staff are amazing. Activities are carefully planned, and fun. I couldn't wish for a better care home for my mum.
27 November 2025
My mother has been at The Firs for the last two years. She settled in really well and that was due to all the staff being so incredibly caring and friendly. My mom enjoys the many activities at The Firs that include singers, school visits, animal visits and trips out for lunches and shopping,
amongst many other things. My mom enjoys diamond art and having a chat with other residents. There is a varied menu for meals and the food looks delicious. All the staff are very attentive and are quick to pick up on any issues. The home is always spotlessly clean and it is beautifully decorated. The Firs seems to be run very efficiently.
25 November 2025
My mum has been a resident at The Firs care home for a year now. She always appears to be happy and content. She enjoys the company and the food enormously. Everyone is so friendly and kind. The staff are amazing! It's wonderful to know mum is in such a warm, friendly place and that she feels happy
and safe.
24 November 2025
The Firs is a wonderful care home. The staff are carers, more like friends to the residents. We, as a family are very thankful knowing she is safe and looked after. (thank you)
24 November 2025
My sister is very well looked after, all her needs are met, all the staff are very caring, nothing is too much trouble for them, all staff are very friendly to residents and visitors.
24 November 2025
Excellent staff with enjoyable activities by Tracey & Jess. Mom is treated with kindness and dignity.
21 November 2025
I have been incredibly impressed with the level of care & compassion shown towards my mom. The atmosphere is warm & welcoming and its clear that creating a safe, comfortable and happy environment is their top priority.
21 November 2025
The firs is a lovely place, beautifully maintianed with particularly pleasant lounges. Every member of staff I've encountered has been cheery and helpful, with nothing too much trouble. The activities put on for residents are particularly impressive too - 'crafting' for the rollout of events
celebrated throughout the year... and an exercise class which feels like a workout for any visiting relative/friend who wishes to join in! I would recommend The Firs very highly.
Latest Reviews for The Firs Care Home
15 May 2026
My aunt is really happy with the care at The Firs. The staff are fantastic with residents individual needs. After living alone for a number of years, the company and help she receives is outstanding. Highly recommend!
15 May 2026
My husband's aunty is very happy with her care at The Firs. All of the staff have a good interaction with the residents and are happy to help with anything they need.
15 May 2026
This place is fab-u-lous. Cant express strongly enough of the 'care' the residents receive. My auntie is a resident at The Firs. Shes been there 18 months as she couldn't cope at home anymore. The place is second to none. They put the care in care home. Recently my auntie had to go into hospital.
The carers on shift that night stayed an hour over their shift to be with her.
15 May 2026
Staff have been wonderful and very helpful in making time for everybody and very welcome and ensuring that everybody has the chance to be involved in the activities.
04 March 2026
I rate The Firs Care Home extremely highly having had recent experience with my father being cared for by them for the last 10 months. The staff are pleasant, professional + extremely caring at times going above + beyond what you would expect from them. They genuinely do care! The home itself is
spotlessly clean + there is a happy feel about the whole place when you visit. Management are very approachable + hands on making for a care home that I wouldn't hesitate to recommend to others.
30 January 2026
This week we arrived to see my mother-in-law (myself, husband, sister). We asked my sister could have a look around because we need to find somewhere for our mum. We are happy with the care our mum is receiving. Nothing was too much trouble, and all her questions were answered. We were not rushed at
all, and my mum was invited to go for lunch, so we cannot fault the staff and the service, lovely, warm and clean, staff so friendly.
13 January 2026
Everything about this home is delightful, especially the management and the carers. The activities are excellent and very special, especially the trip to the pub for lunch. The meals at the care home are something to be savoured, the cook I must express my thoughts on what a wonderful chef they have
at The Firs. She presents beautiful food. What a lovely care home I have come into.
05 January 2026
We struck lucky when we found The Firs for our mother. The home is very calm and bright and the lounges comfortable and welcoming. The care that our mother received was given with such love - the staff were looking after residents as if they were their own. We were happy and relieved to leave our
mother in their care.
11 December 2025
The home is always lovely and clean with no smells whatsoever. The staff are friendly, cheerful and clearly love the service users. Her room is always clean, the linen is spotless and is beautifully presented. I just wish we could put things on the wall for her to make it more personal. She always
looks clean and tidy and has her hair done weekly. I have no concerns whatsoever and feel confident she is in safe hands.
02 December 2025
The Firs is an excellently run and well managed care home. The staff are its greatest asset - they are caring, professional and thorough. They treat the residents (including my mom) with respect and maintain her dignity. The staff are always very friendly and welcoming. All administrative issues are
dealt with efficiently and communication is first class. Medicines are administered diligently and daily activities are varied and excellent. A kind, caring ethos pervades the home embodied by the manager who is very much hands on and approachable. My mom has been extremely well cared for in the past year and my family are very grateful and reassured by the high quality of care of The Firs.
28 November 2025
I have been so impressed with the genuine care and friendliness of the staff. There is always some activity going on for the residents. The carers facilitate a weekly facetime for me as I live abroad. My mother couldn't be in better care.
27 November 2025
I like everything about the home. I am very happy here. Activities always have things for me to do.
27 November 2025
Since moving into The Firs care home in January 2025 my mother has been treated with care, respect and dignity. All the staff are amazing. Activities are carefully planned, and fun. I couldn't wish for a better care home for my mum.
27 November 2025
My mother has been at The Firs for the last two years. She settled in really well and that was due to all the staff being so incredibly caring and friendly. My mom enjoys the many activities at The Firs that include singers, school visits, animal visits and trips out for lunches and shopping,
amongst many other things. My mom enjoys diamond art and having a chat with other residents. There is a varied menu for meals and the food looks delicious. All the staff are very attentive and are quick to pick up on any issues. The home is always spotlessly clean and it is beautifully decorated. The Firs seems to be run very efficiently.
25 November 2025
My mum has been a resident at The Firs care home for a year now. She always appears to be happy and content. She enjoys the company and the food enormously. Everyone is so friendly and kind. The staff are amazing! It's wonderful to know mum is in such a warm, friendly place and that she feels happy
and safe.
24 November 2025
The Firs is a wonderful care home. The staff are carers, more like friends to the residents. We, as a family are very thankful knowing she is safe and looked after. (thank you)
24 November 2025
My sister is very well looked after, all her needs are met, all the staff are very caring, nothing is too much trouble for them, all staff are very friendly to residents and visitors.
24 November 2025
Excellent staff with enjoyable activities by Tracey & Jess. Mom is treated with kindness and dignity.
21 November 2025
I have been incredibly impressed with the level of care & compassion shown towards my mom. The atmosphere is warm & welcoming and its clear that creating a safe, comfortable and happy environment is their top priority.
21 November 2025
The firs is a lovely place, beautifully maintianed with particularly pleasant lounges. Every member of staff I've encountered has been cheery and helpful, with nothing too much trouble. The activities put on for residents are particularly impressive too - 'crafting' for the rollout of events
celebrated throughout the year... and an exercise class which feels like a workout for any visiting relative/friend who wishes to join in! I would recommend The Firs very highly.